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DMS Restoration

DMS Restoration provides professional water damage restoration services in Elizabeth City, NC, offering 36 specialized solutions to mitigate and restore property after flooding and moisture incidents. Fully licensed and insured.

Water Damage Restoration Service at 603 E Colonial Ave in Elizabeth City, NC 27909

Operational
★★★★★
Rating: 5.0 based on 21 reviews
Address: 603 E Colonial Ave, Elizabeth City, NC 27909
Phone: 12523392489
Hours:
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-5PM
Saturday Closed
Sunday Closed
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DMS Restoration

DMS Restoration Services

Antimicrobial Cleaner

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Antimicrobial Cleaner is a cleaning product and process that kills or inhibits germs on surfaces, helping prevent illness. It involves applying a special solution to surfaces, waiting for it to work, and wiping away residues for a safer, more hygienic space.

Black Mold

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Black Mold is a mold growth that thrives in damp, dark areas. It can cause musty smells, staining, and health issues. The service involves inspecting for moisture, identifying mold, and removing it with cleaning and remediation to prevent recurrence.

Burst Pipe

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Burst Pipe is a service that fixes a ruptured water pipe in your home or business, stopping leaks, repairing the pipe, and restoring water flow and safety. It involves emergency assessment, temporary containment, replacement or patching, and test checks.

Certified Mold Inspectors

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Certified Mold Inspectors is a service that checks homes for mold, moisture, and ventilation issues. Trained inspectors visit, inspect surfaces and hidden areas, test samples if needed, and provide a report with findings and recommendations.

Certified Mold Remediation

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Certified Mold Remediation is a professional service that detects and safely removes mold from homes or buildings, fixes moisture sources, cleans contaminated areas, and tests to ensure air is safe again, following industry standards.

Clean Up And Restoration

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Clean Up And Restoration is a service that removes debris, repairs damage, and returns a space to its original or safer condition, including cleaning, sanitizing, fixing structures, and restoring functionality after incidents or deterioration.

Clearance Testing

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Clearance Testing is a service that checks how well areas or items meet safety and access rules. It involves evaluating spaces, doors, and controls to ensure proper clearance, visibility, and movement for safe use and compliance.

Contaminated Material Removal

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Contaminated Material Removal is the process of safely removing polluted dirt, debris, or waste from a site, using appropriate protective gear and procedures to prevent exposure and environmental harm, followed by proper disposal or cleanup.

Debris Removal

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Debris Removal cleans up and takes away unwanted materials like trash, wreckage, or construction leftovers from a site, yard, or public area. It involves sorting, loading, hauling away, and disposing or recycling items safely and efficiently.

Disaster Restoration Services

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Disaster Restoration Services helps properties recover after damage like floods, fires, or storms by assessing damage, removing water or debris, drying and cleaning, repairing structural harm, and restoring belongings to prevent further problems.

Educational Facilities

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Educational Facilities is a service that assesses and supports learning spaces like schools and training centers, focusing on safe buildings, suitable amenities, accessible design, and resources to enhance teaching, learning, and student well-being.

Flood restoration

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Flood restoration is a service that dries and cleans spaces after flooding, removes water, prevents mold, repairs damaged building parts, and restores belongings to safe, dry condition through inspection, pumping, drying, cleaning, and repairs.

Hvac Mold Remediation

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Hvac Mold Remediation is the process of cleaning and removing mold growth from your heating, ventilation, and air conditioning system, including ducts and components, to improve indoor air quality and prevent mold from spreading.

Hvac Sanitization

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Hvac Sanitization is cleaning and disinfecting indoor heating and cooling systems to remove dust, mold, and bacteria, including ducts, coils, and components, using approved cleaners and seals to improve air quality and system efficiency.

Inspection And Assessment

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Inspection And Assessment is a service that checks a facility, asset, or process for condition, safety, and compliance, then analyzes findings to determine risks, performance gaps, and recommended improvements or actions.

Mold Clean Up

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Mold Clean Up is a service that removes mold from indoor spaces, stops moisture, cleans affected surfaces, and prevents regrowth with proper drying, sanitizing, and sometimes repairs to protect health and improve air quality.

Mold Control

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Mold Control is a service that removes and prevents mold growth in spaces by cleaning affected areas, removing moisture, improving airflow, and applying treatments to inhibit future growth, ensuring a healthier indoor environment.

Mold Coverage

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Mold Coverage is an insurance or home service that helps pay for cleanup, removal, and repairs if mold is found in a property, including assessment, containment, and remediation costs to restore safe, healthy indoor air and conditions.

Mold Prevention

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Mold Prevention is a service that checks for moisture and mold risks, removes existing mold safely, and fixes leaks or humidity problems to keep homes dry and healthy, with tips to prevent future growth.

Mold Protection

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Mold Protection is a service that detects and prevents mold growth in your building, using moisture control, inspection, and remediation to keep indoor air clean and safe.

Mold Test

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Mold Test is a service that checks indoor spaces for mold and moisture problems. It involves collecting air or surface samples, sending them to a lab, and reporting which mold types are present and at what levels to assess health risks and needed cleanup.

Mold cleaning

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Mold cleaning is cleaning and sanitizing spaces to remove mold growth, spores, and moisture-causing causes. It involves inspecting for mold, removing affected materials, cleaning surfaces, and applying treatments to prevent recurrence.

Mold damage restoration

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Mold damage restoration is cleaning up and removing mold after water damage, drying and repairing affected areas, and treating surfaces to prevent future growth to restore a safe, healthy indoor environment.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth, moisture problems, and mold-related health risks. A professional visits, inspects surfaces and hidden areas, tests samples if needed, and provides findings and recommendations.

Mold mitigation

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Mold mitigation is a service that stops and removes mold growth after water damage or excess humidity. It involves assessing moisture, containing the area, removing moldy materials, cleaning and drying surfaces, and preventing future mold with fixes and controls.

Mold remediation

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Mold remediation is the process of finding and removing mold in a building to stop growth and prevent health issues. It involves inspecting for moisture and mold, containing the area, eliminating mold, drying materials, and restoring affected spaces.

Odor Control

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Odor Control is a service that reduces and neutralizes smells from spaces and products, using filters, ventilation, treatments, and routine monitoring to keep air fresh and compliant with safety standards.

Pressure Wash

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Pressure Wash is a cleaning service that uses high-pressure water to remove dirt, grime, mold, and stains from building exteriors, driveways, decks, and other surfaces, restoring their look and making them safer and longer-lasting.

Property Management

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Property Management is a service that handles daily rental property tasks for owners, including finding tenants, collecting rent, handling maintenance and repairs, coordinating inspections, and ensuring legal compliance and smooth operation of the property.

Protective Coating Application

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Protective Coating Application is the process of applying a protective layer to surfaces to guard against damage, moisture, and wear. It involves surface cleaning, prepping, selecting the coating, and evenly applying it for durable, long-lasting protection.

Removal And Disposal

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Removal and Disposal is a service that safely removes unwanted items and takes them away for proper disposal or recycling. It includes planning, gathering, loading, transporting, and ensuring waste is handled in an eco-friendly or approved manner.

Water Drainage

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Water Drainage is a service that helps remove and redirect excess water from areas like foundations, yards, or roads. It involves assessing water flow, installing pipes or drains, grading surfaces, and ensuring proper outlet routes to prevent pooling and damage.

Water Heater

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A Water Heater service explains what a water heater is and what it does, including how it heats and stores hot water for daily use, what parts it involves, and basic steps for installation, maintenance, or repair in simple terms.

Water Intrusion

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Water Intrusion is a service that checks for unwanted water penetration in buildings, such as leaks, seepage, or moisture intrusion. It involves inspection, monitoring, and remediation planning to prevent damage and improve indoor air quality.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes excess water, dries and dehumidifies spaces, cleans, sanitizes, and restores damaged materials like floors and walls to prevent mold and return your home to normal after floods, leaks, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold created by flooding or leaks, dries affected areas, removes contaminated materials, sanitizes surfaces, and restores your space to prevent health risks and further damage.

DMS Restoration Reviews

Alexis Martin
Alexis Martin
5 ★★★★★
DMS did an outstanding job sanitizing our indoor playground. Joey was professional, efficient, and thorough from start to finish. Every surface was left spotless, and the entire space feels fresh, clean, and safe for kids and families. Their attention to detail and commitment to quality truly stand out. Highly recommend DMS for anyone looking for reliable and effective sanitizing services.
Alyssa Stanley
Alyssa Stanley
5 ★★★★★
I’ve written and rewritten this review, but all I can truly say is, ”thank you”… from the bottom of my heart…to Joey and the entire team at DMS. My words could never fully capture the gratitude my family and I feel for this incredible group of people who are remedying a mold situation in our new home. Their compassion and generosity is rare. They have been prompt, professional, and genuinely kind. Joey comes with my highest recommendation. It’s easy to find someone to do a job but it’s much harder to find people who care. DMS cares. And for that, all we can say is, “Thank you, DMS!” - Joey, Alyssa, Eliahna & Ezra
Sara melson
Sara melson
5 ★★★★★
We had an amazing experience with DMS Restoration! From start to finish, their service was outstanding — quick, professional, and above and beyond what we expected. A special shoutout to Joey, who truly treated us like family. It’s rare to find a company that genuinely cares about their customers the way DMS does. We’re so thankful for their help and would absolutely recommend them to anyone in need of restoration services!
Christopher Terry
Christopher Terry
5 ★★★★★
I couldn’t be more satisfied with the service I received. From the moment I contacted them, they were responsive, knowledgeable, and incredibly professional, especially my technician Joey. He arrived on time, explained every step of the process clearly, and handled the mold issue with precision and care. What really stood out was their honesty… no upselling or unnecessary work, just straightforward solutions that worked! I have total peace of mind knowing the problem was handled the right way. I highly recommend them to anyone in need of mold removal or remediation. Truly a top-notch company!
Ruth D
Ruth D
5 ★★★★★
DMS was quick to respond to our mold issue. Demolition of our old tile shower revealed black mold on insulation, framing and floor. We were impressed by their knowledge of our situation and how to proceed safely. We would highly recommend DMS!
Sean Lavin
Sean Lavin
5 ★★★★★
I didn't know who to call when we discovered the leak behind our wall. Thankfully the folks at DMS were out to the site in no time. They were so easy to work with and kept a clean workspace the entire time. By the time they left, we felt so comfortable with the way they handled the situation at every step, we knew we had chosen the right people for the job. I can't say enough about the great service I've recieved. I recommend them to anyone who finds themselves in a similar situation.
Britney Luton
Britney Luton
5 ★★★★★
Joey was extremely professional and friendly! I highly recommend his work and the company. He made the process easy, answered all my questions and explained the process to me, worked around my very busy schedule, and was quick to get the job done.
Latoya Smith
Latoya Smith
5 ★★★★★
DMS was exceptional. They did great work! They worked fast and they made sure to communicated with me on every detail of the process! They explained everything to me and was patient with me! I would recommend them over and over!
Jeffrey Melson
Jeffrey Melson
5 ★★★★★
Great communication throughout the process with both me and my insurance company. They did excellent work in a timely manner and kept us informed of what they were doing and why.
C W
C W
5 ★★★★★
DMS Restoration is an extremely professional, water damage restoration company! I had to outfit my crawlspace, due to mold growth, with a dehumidifiyer and plastic sheeting EVERYWHERE. They answered the phone, provided a quick & accurate estimate, and quick turnaround time. I was in disbelief with how efficient they were and still are. There is no thinking involved when it comes to the 6-month check ups for the dehumidifier and filter change. They send out a notification, schedule a time, provide pictures of the work, and send out the bill. Simple!!! They also take into account the weather changes and everything else that you would expect from MICRO and IICRC certifications. You could do more research into other companies but I have already done that for you. I don't typically leave reviews but their services warrant a positive review!!! If you are unsure, CALL THEM! They make it too easy!!! An honest, hardworking family run and operated business. Thank you DMS!!! Sincerely, A Happy Customer since 2022
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About DMS Restoration

Located at 603 E Colonial Ave, Elizabeth City, NC 27909, DMS Restoration is a trusted provider of comprehensive water damage restoration services. The company emphasizes a thorough approach to detection, containment, and remediation, ensuring that water intrusion and related issues are addressed promptly and effectively. Their service offerings span the full spectrum of water damage recovery, including flood restoration, water intrusion mitigation, and water damage-related cleanup and repair, with a focus on returning spaces to safe, pre-loss condition.

DMS Restoration maintains a robust portfolio of capabilities designed to support residential, commercial, and educational facilities. Their team handles everything from initial inspection and assessment to debris removal, containment, and post-restoration cleaning. They offer antimicrobial cleaning and hvac mold remediation to prevent secondary issues, and they provide mold-related services such as mold inspection, mold testing, mold mitigation, mold remediation, mold cleanup, and mold prevention. This broad suite reflects their commitment to comprehensive remediation and prevention strategies, reducing the risk of recurring damage and exposure to contaminants.

In addition to remediation, DMS Restoration undertakes preventive and protective measures. They deliver protective coating applications, pressure washing, removal and disposal of contaminated materials, and debris removal to restore aesthetics and safety. Their educational facilities-focused work demonstrates adaptability to varied environments, ensuring appropriate containment and safety protocols are followed. The company also emphasizes odor control and general clean up and restoration to restore normalcy after incidents. Their services extend to water heater care, water drainage solutions, and managing water intrusion, reinforcing their ability to address both immediate damage and underlying moisture management needs.

Customer experiences highlighted in reviews reflect a consistent pattern of professionalism, responsiveness, and compassionate service. Clients note timely arrivals, clear explanations of processes, and transparent communication with both homeowners and insurers. The team’s attention to detail and dedication to customer care are repeatedly praised, with many testimonials emphasizing reliability, quality workmanship, and a family-operated approach. The combination of certified expertise in mold inspection and remediation, along with a focus on safety and thorough cleanup, positions DMS Restoration as a reliable partner for any water damage-related challenge in Elizabeth City and surrounding areas.