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Professional Carpet Care of Durham & Chapel Hill, NC

Professional Carpet Care of Durham & Chapel Hill offers expert water damage restoration at 5128 Raintree Rd, Durham, NC 27712, with 45 specialized services. Comprehensive, reliable remediation for homes and businesses.

Water Damage Restoration Service at 5128 Raintree Rd in Durham, NC 27712

Operational
★★★★★
Rating: 4.9 based on 347 reviews
Address: 5128 Raintree Rd, Durham, NC 27712
Phone: 19193847003
Emails:
Charles Mone (Owner) - [email protected]
Donald Brockman - [email protected]
Dennis Ward - [email protected]
Hours:
Monday 8AM-6PM
Tuesday 8AM-6PM
Wednesday 8AM-6PM
Thursday 8AM-6PM
Friday 8AM-6PM
Saturday Closed
Sunday Closed
Get Directions Call Now Book a Service
Professional Carpet Care of Durham & Chapel Hill, NC

Professional Carpet Care of Durham & Chapel Hill, NC Services

24 Hour Emergency Water Extraction

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24 Hour Emergency Water Extraction is a fast, around-the-clock service that removes excess water from homes or businesses after floods, leaks, or spills, using pumps and drying equipment to prevent damage and start the restoration process quickly.

Apartment Carpet Cleaning

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Apartment Carpet Cleaning is a service that cleans carpets in rental units, removing dirt, stains, and odors with professional tools, detergents, and methods that are safe for tenants and landlords, often including stain treatment and quick-dry scheduling.

Area Rug

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Area Rug is a service that provides identification, selection, or procurement of rugs to cover floor space, offering sizes, patterns, and materials to fit rooms, along with guidance on care, placement, and style pairing for a finished look.

Area rug cleaning

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Area rug cleaning is a service that removes dirt, stains, and odors from home or office rugs using vacuuming, washing, and sometimes stain treatments, to refresh fibers, restore color, and extend the rug’s life.

Carpet And Upholstery Cleaning Services

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Carpet And Upholstery Cleaning Services offer professional cleaning to remove dirt, stains, and odors from carpets, rugs, and fabric furniture using specialized equipment and safe cleaners, refreshing appearance and extending life.

Carpet Cleaning Commercial Carpet Cleaning

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Carpet Cleaning Commercial Carpet Cleaning is a service that cleans large office or business carpets using professional machines and cleaners to remove dirt, stains, and odors, improving appearance and indoor air quality for busy workspaces.

Carpet Drying

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Carpet Drying is a service that removes excess water from wet carpets after spills or flooding and uses fans, dehumidifiers, and gentle drying to prevent mold, minimize odor, and restore the carpet’s texture and appearance.

Carpet Repair

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Carpet Repair fixes damaged carpet areas like tears, burns, or loose seams by patching, stitching, or re-stretching to restore a smooth, safe surface. It involves inspecting damage, choosing a repair method, and completing the repair with careful color and seam matching.

Carpet Restoration

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Carpet Restoration is a service that cleans, repairs, and restores worn or damaged carpets to look and feel like new, removing stains, restoring color, fixing fraying, reweaving small rips, and sealing for long-lasting beauty and durability.

Carpet steam cleaning

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Carpet steam cleaning is a service that uses hot water and powerful suction to loosen and remove dirt, stains, and odors from carpet fibers, usually with a cleaning solution. It involves spraying, agitating, extracting dirty water, and drying the carpet.

Carpets Cleaners

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Carpets Cleaners is a service that removes dirt, stains, and odors from carpets using vacuuming, cleaning agents, and sometimes steam or deep-clean methods to refresh and protect home or business floors.

Cleaning Process

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The Cleaning Process is step-by-step tasks to remove dirt, germs, and stains from surfaces. It involves preparation, washing, rinsing, sanitizing, and drying to leave things clean, safe, and ready to use.

Commercial (And Church) Carpet Cleaning

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Commercial (And Church) Carpet Cleaning cleans large floor coverings in businesses or religious buildings, using specialized machines to remove dirt, stains, and odors, followed by drying and protection treatments to extend carpet life and maintain a fresh appearance.

Deep Steam Cleaning

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Deep Steam Cleaning is a thorough cleaning service that uses high-temperature steam and specialized equipment to remove dirt, germs, and stains from floors, carpets, and surfaces, lifting grime without harsh chemicals and leaving fabrics and spaces refreshed.

Dining Room Carpet

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Dining Room Carpet is a service that cleans, refreshes, or replaces the carpet in a dining room to remove stains, odors, and wear, often offering stain protection, padding checks, and professional vacuuming for a fresh, presentable dining space.

Estimate for Commercial or Church Cleaning.

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Schedule an onsite free estimate for pricing.

Price: $0.35

Flea Treatment Applied to Cleaned Carpets

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Safe for both people and pets, this treatment provides residual effects post-cleaning that target all life stages of insects. It effectively eliminates fleas, flea eggs, larvae, bed bugs, ticks, ants, cockroaches, spiders, mosquitoes, and many others.

Price: $79.00

Floor Coverings

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Floor Coverings is a service that installs and repairs floor surfaces like carpet, tile, laminate, or vinyl in homes or buildings, including measuring, removing old flooring, leveling, and fitting, to improve durability and appearance.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and odors from carpets using detergents, vacuuming, and or steam cleaning, reviving color and softness while extending the carpet’s life.

Green Carpet Cleaning

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Green Carpet Cleaning is a service that cleans carpets using eco-friendly methods and safe, non-toxic products. It involves vacuuming, pretreating stains, and deep cleaning to remove dirt and odors while protecting people and the environment.

Heavy Traffic Areas

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Heavy Traffic Areas is a service that analyzes busy streets and public spaces to improve safety and flow. It involves traffic counts, pedestrian counts, safety audits, and recommendations for signage, road layout, and timing to reduce congestion and accidents.

In shop deep clean.

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Price determined by square footage ( ) ( ) Sq. Ft. Full submersion deep cleaning in shop for excessively soiled natural fiber rugs or urine damaged rugs, additional cost if urine treatment is needed. All Jobs subject to service fee *

Price: $150.00

Living Room Carpet

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Living Room Carpet is a home service that cleans and refreshes your living room carpet, removing dirt, stains, and odors, and can include deep cleaning, deodorizing, and routine maintenance to keep the carpet looking fresh.

Minimum Charge. Jobs less than 3 areas

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Restored, clean carpets backed by our commitment to excellence! All Jobs subject to service fee *

Price: $150.00

Odor Removal

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Odor Removal is a service that eliminates unpleasant smells from spaces or items, using cleaning, deodorizing agents, and sometimes ventilation or ozone treatment to improve air quality and leave rooms fresh.

Oriental & Area Rug Cleaning

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Oriental & Area Rug Cleaning is a service that professionally washes and restores delicate woven rugs, removing dirt, stains, and odors, inspecting for damage, and using safe cleaning methods to refresh colors and extend rug life.

Ozone Treatment (remove airborne odors)

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Installation & Pick-up of ozone generator to remove smoke and cooking odors. Home must be vacated for 12 hr. while unit is operating.

Price: $135.00

Pet Stains

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Pet Stains is a cleaning service that removes urine, poop, and odor spots from carpets, floors, and fabrics, using stain treatment, deodorizing, and sanitizing methods to restore a fresh, clean space.

Pet Urine

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Pet Urine is a service that tests for and analyzes urine samples from pets to check health, hydration, and potential illnesses, often involving sample collection, lab analysis, and a report with findings and recommendations.

Pick-up and delivery

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Pick-up and delivery is a service where someone collects items from one place and brings them to another. It involves scheduling, transporting the item securely, and delivering it to the right person or location, often with tracking and timing options.

Price: $59.00

Red Stain Removal

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Red Stain Removal is a cleaning service that treats and removes red stains from fabrics, carpets, or surfaces using specialized methods, stain-treatments, and washing or restoration steps to restore the item’s color and texture.

Rental Property Carpet Cleaning

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Rental Property Carpet Cleaning is a service that cleans carpets in rental homes between tenants, removing dirt, stains, and odors to restore fresh, move-in ready flooring for the next renter.

Residential & Commercial Carpet Care

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Residential & Commercial Carpet Care is a cleaning service that refreshes carpets in homes and offices, removing dirt, stains, and odors through vacuuming, stain treatment, deep cleaning, and sometimes deodorizing and protective sealant.

Residential Carpet Cleaning

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Residential Carpet Cleaning is a home service that cleans your carpets to remove dirt, stains, and odors using vacuuming, cleaning solutions, and often steam or hot water extraction, leaving carpets fresh, hygienic, and brighter.

Restorative Cleaning

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Restorative Cleaning is a gentle cleaning service that refreshes and revives spaces, removing dirt, stains, and wear. It involves detailed cleaning, stain treatment, deodorizing, and finishing touches to restore surfaces to a clean, renewed look.

Rust Stain Removal

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Rust Stain Removal is a cleaning service that spots, treats, and removes rust stains from fabrics, carpets, and surfaces using safe rust removers and methods to restore original color and material integrity.

Schedule an Onsite Estimate and Inspection

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Onsite estimate to get an accurate quote for your carpet cleaning needs. Our experts assess your space, address your concerns, and recommend the best solutions—ensuring you receive tailored service and exceptional results.

Price: Free

Seam Repair

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Seam Repair is a service that fixes damaged or worn seams in fabric or leather. It involves stitching, reinforcing, or reseaming edges to restore strength and appearance, making garments or goods wearable again.

Spot Dying

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Spot Dying is a service where a professional dyeing expert helps you choose colors and patterns, then applies dye to hair, fabric, or paper in small, precise sections to create unique, targeted color effects with quick, minimal disruption.

Surface Cleaning

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Surface Cleaning is a service that removes dirt, dust, and grime from floors, countertops, and other flat surfaces using cleaners, tools, and sometimes equipment to make spaces look clean and stay sanitary.

Threshold Repair

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Threshold Repair is a service that fixes problems that occur when a system’s threshold or limit isn’t working as expected. It involves diagnosing the issue, adjusting settings or components, and testing to ensure the limit triggers or responds correctly.

Touch Up

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Touch Up is a quick, lightweight service that fixes minor blemishes or issues on an item or image, enhancing its appearance with small edits, polish, and adjustments without major changes.

Upholstery Cleaning Couches

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Upholstery Cleaning Couches is a service that cleans sofas and other fabric furniture to remove dirt, stains, and odors using special cleaning solutions and equipment, refreshing fabrics and extending their life.

Upholstery cleaning

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Upholstery cleaning is a service that cleans fabric-covered furniture like sofas and chairs. It involves removing dirt, stains, and odors using specialized equipment and gentle cleaning methods that protect the fabric and refresh the look and feel of the furniture.

Vacuum Cleaner

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A Vacuum Cleaner service helps you remove dust, dirt, and small debris from floors and surfaces using a powered vacuum; it involves setup, cleaning rooms or areas, possibly selecting settings, and leaving spaces tidy and refreshed.

Professional Carpet Care of Durham & Chapel Hill, NC Reviews

Sydney Thorne
Sydney Thorne
5 ★★★★★
Alvin did an excellent job restoring my couch and carpet back to their original condition. I’m very pleased with the results. Thank you for your time and professionalism. I look forward to working with you again!
Mary-Katherine Smith
Mary-Katherine Smith
5 ★★★★★
I spoke to Jason, I believe the owner, initially about our needs. He offered some really amazing tips for future pet accidents. After coming back home from a weekend trip, our Westie and Scottie were with a dog sitter, they apparently got into something that made them very ill. Jason sent Alvin over to clean a large area rug. Alvin was here promptly and in & out in less than about 30 minutes. He made our rug look like new! I’m recommending him to all of our clients and friends and neighbors!
Michael A
Michael A
5 ★★★★★
Wes and Allen did a fabulous job on our townhouse. They were efficient, professional, and were able to get up a few really bad stains in our carpet. We would Highly recommend their services!
Kate Brady
Kate Brady
5 ★★★★★
Alvin was very professional and courteous, answered all my questions and did a wonderful job of cleaning our carpet. The pet stains are gone, and the 16-year-old carpet looks almost new! We will definitely use Professional Carpet Care for our next cleaning.
KRISTEY STEWART
KRISTEY STEWART
5 ★★★★★
Great Job Alvin!! His communication and punctuality was A+. He was knowledgeable on his products and recommended a deep clean with hydrogen peroxide and WOW was he right; our carpets look and smell new!! I know who I will call next time I was carpet or upholstery cleaned! Thanks!!
Donna S
Donna S
5 ★★★★★
I have used Professional Carpet Care many times. Jason's service technicians are well trained and professional. We had stained carpets after 2 years of not cleaning them. Wes arrived on time and did an amazing job scrubbing and steam cleaning for nearly 3 hours. My old carpets look newer and fresher! Highly recommend.
caroline rourk
caroline rourk
5 ★★★★★
Professional Carpet Care is exactly like their name implies, totally professional and did a FANTASTIC job of really cleaning my carpets, they look brand new. And if you have an issue, they respond to it immediately and will do whatever it takes to make it right and to make sure you are a satisfied customer. I HIGHLY RECOMMEND THEM!!!
Christina Conrad
Christina Conrad
5 ★★★★★
Jason was very personable and responsive. The initial cleaning missed some spot cleaning. As soon as I reached out to Jason, he sent someone out immediately to re-do the spots and leave it well done.
Anne Paulson
Anne Paulson
5 ★★★★★
Both Wes and Alvin did a great job working on a very large and stubborn stain and then cleaning the hallway and stairs wonderfully. These men were great to work with.
James Goerke
James Goerke
5 ★★★★★
I’m going to add to the many 5 star reviews here. My carpets look brand new, like I just moved in and it looks great! Honestly, for the price, I don’t know why I waited so long. They even got a huge two-year old paint stain out of the carpet. Great value!
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About Professional Carpet Care of Durham & Chapel Hill, NC

Professional Carpet Care of Durham & Chapel Hill, NC operates as a trusted Water Damage Restoration Service serving both residential and commercial clients from its location at 5128 Raintree Rd, Durham, NC 27712. The company emphasizes a comprehensive approach to carpet, upholstery, and overall floor care, delivering rapid response for water-related incidents and a full suite of cleaning and restoration services designed to restore fabrics and fibers to their pre-incident condition. Clients benefit from a robust portfolio that encompasses 24 Hour Emergency Water Extraction, carpet cleaning for homes, apartments, and rental properties, and extensive upholstery cleaning that covers couches and other fabric furnishings. The service area includes residential homes, apartments, churches, and commercial properties, with a focus on ensuring minimal downtime and return to normal operations for businesses and households alike. The team is equipped to handle pet stains, odors, and various stain removals, including red stains, rust stains, and rust-related discoloration, using proven methods that prioritize fabric integrity and indoor air quality. They offer both in-shop and on-site options, including on-site estimates and inspections, and provide flexible scheduling to accommodate urgent needs and routine maintenance alike. The business is committed to transparent pricing with a minimum charge and clear estimates for commercial or church cleaning projects, ensuring customers understand the scope, timeline, and expected outcomes before work begins. The cleaning process emphasizes green cleaning practices where possible, along with deep steam cleaning and restorative techniques to revive high-traffic areas such as entryways, living rooms, dining rooms, and hallways. For specialized requirements, the company provides services like ozone treatment to address airborne odors and flea treatment applied to cleaned carpets, ensuring a fresh and healthy environment post-cleaning. The staff maintains a strong emphasis on customer care, professionalism, and timely communication, with several testimonials highlighting punctuality, courtesy, responsiveness, and high-quality work. Overall, the firm positions itself as a premier provider of Residential and Commercial Carpet Care, offering both routine maintenance and restorative cleaning to prolong the life of carpets, area rugs, and upholstered furnishings while delivering peace of mind to clients facing water damage, odors, or stubborn stains. The business’s coverage encompasses a wide array of services including carpet and upholstery cleaning, area rug cleaning (including oriental and area rug care), floor coverings assessment, carpet drying, seam repairs, stain removal, color restoration through spot dying, and pick-up and delivery options for convenient service. By combining skilled technicians, a thorough cleaning protocol, and a customer-first attitude, Professional Carpet Care of Durham & Chapel Hill aims to exceed expectations for every project, from small apartments to large commercial and church facilities, ensuring a clean, comfortable, and healthier indoor environment.

Carpet Cleaning Service

Professional Carpet Care of Durham & Chapel Hill offers expert carpet cleaning in Durham, NC, delivering deep microbiological removal, stain lifting, and fresh, extended-lasting cleanliness with eco-friendly solutions and top-grade equipment.

Upholstery Cleaning Service

Professional Carpet Care of Durham & Chapel Hill offers expert upholstery cleaning services in Durham, NC, removing dirt, stains, and odors to restore fabric freshness and extend the life of your sofas, chairs, and other upholstered furnishings.

Water Damage Restoration Service

Professional Carpet Care of Durham & Chapel Hill offers expert water damage restoration in Durham, NC, including debris removal, drying, deodorization, and sanitization to protect your home and restore your carpets quickly and safely.

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