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Restoration Pros

Restoration Pros in Charlotte, NC provides comprehensive water damage restoration services, handling a wide range of recovery needs with expert care. Located at 6008 Old Pineville Rd.

Water Damage Restoration Service at 6008 Old Pineville Rd in Charlotte, NC 28217

Permanently closed
★★★★★
Rating: 4.8 based on 22 reviews
Address: 6008 Old Pineville Rd, Charlotte, NC 28217
Phone: 17048429969
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Restoration Pros

Restoration Pros Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a service that provides immediate help and support at any time of day or night, including fast alerts, triage, dispatch of responders, and ongoing coordination to resolve urgent incidents safely.

24/7 Emergency Disaster Restoration

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24/7 Emergency Disaster Restoration is a service that responds immediately to disasters like floods, fires, or storms, assessing damage, securing the site, and repairing and restoring your home or business so you can safely return to normal life.

24/7 Emergency Help

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24/7 Emergency Help is a round-the-clock service that provides immediate support, guidance, and assistance for urgent needs, including crisis contacts, urgent reporting, and quick access to help professionals or resources any time day or night.

24/7 Emergency Water Damage Restoration

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24/7 Emergency Water Damage Restoration is a round‑the‑clock service that responds quickly to water leaks or floods, stops further damage, removes standing water, dries and dehumidifies the area, cleans up, and restores your home or business.

Burst Or Leaking Pipes

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Burst or leaking pipes refer to water pipes that crack or burst, causing leaks. The service involves inspecting plumbing, identifying breaks or drips, and repairing or replacing damaged pipes to stop water flow and prevent damage.

Carpet & Upholstered Furniture

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Carpet & Upholstered Furniture is a cleaning service that removes dirt, stains, and odors from carpets and soft furnishings like sofas, chairs, and cushions, using specialized machines and cleaners to refresh and extend their life.

Cleaning And Disinfection

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Cleaning and Disinfection is the process of removing dirt, germs, and contaminants from surfaces and objects. It involves cleaning with soap and water, then using disinfectants to kill remaining bacteria and viruses to keep spaces safe and hygienic.

Clearance Testing

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Clearance Testing is a safety check that verifies you have the proper clearance or authorization for a task. It involves confirming access levels, reviewing credentials, and ensuring you meet required standards before proceeding.

Content Cleaning & Restoration

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Content Cleaning & Restoration removes unwanted elements, fixes formatting, and restores damaged or missing parts of digital content to readable, accurate, and polished final versions.

Coronavirus Disinfecting

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Coronavirus Disinfecting is a cleaning service that removes germs on surfaces using approved disinfectants and methods, aiming to reduce the risk of COVID-19 and other viruses. It involves wiping, sanitizing high-touch areas, and following safety guidelines.

Disposal Of Waste

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Disposal Of Waste is a service that safely collects, transports, and disposes of unwanted or hazardous materials so they don’t harm people or the environment, often including sorting, recycling, and proper treatment or landfill disposal.

Document & Data Recovery

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Document & Data Recovery helps you retrieve lost or damaged files, emails, and documents from computers, drives, or backups. It involves locating, restoring, and repairing data using specialized tools and careful methods to minimize loss and ensure accessibility.

Electronic Restoration

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Electronic Restoration is a service that revives and repairs damaged electronics, cleaning, testing, replacing faulty components, and restoring devices to working order so they function safely and extend their life.

Emergency Fire

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Emergency Fire is a rapid response service that mobilizes firefighters, equipment, and support to quickly control and extinguish fires, save lives, protect property, and coordinate with police and medical teams on the scene.

Fire & Smoke Damage Restoration

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Fire & Smoke Damage Restoration is a service that cleans up and repairs property after a fire, removing soot and odor, cleaning up water and debris, and restoring structure, walls, and utilities to safe, normal condition.

Fire / Smoke Odor Removal

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Fire/Smoke Odor Removal is a service that cleans and neutralizes lingering smoke smells after a fire, using specialized tools and deodorizing treatments to remove odors, smoke residue, and damaged odors from surfaces, walls, and air.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans soot and smoke, removes water from firefighting, and repairs structure and belongings. It includes assessment, debris removal, cleaning, deodorizing, and restoring property to safe, livable condition.

Flooring

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Flooring is the service of installing, repairing, or replacing the surface of floors in homes or buildings, including materials like wood, tile, carpet, or vinyl, and may involve measuring, removing old flooring, subfloor prep, and finishing for a smooth, durable result.

Home Water

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Home Water is a service that helps you monitor and manage your household water use, detect leaks, and optimize filtration and treatment, offering guidance, scheduling, and simple tools to keep water costs and waste low.

Hvac Remediation

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Hvac Remediation is fixing or upgrading heating, ventilation, and air conditioning systems to remove issues, improve safety, efficiency, and air quality, often by repairing components, replacing outdated equipment, and addressing mold or contamination concerns.

Leaking Roof

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Leaking Roof is a service that identifies and fixes roof leaks, confirms source of water intrusion, and repairs damaged shingles, flashing, or underlayment to prevent further water damage inside the building.

Leaks Water Heater

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Leaks Water Heater is a service that identifies and repairs leaks in your water heater, preventing water damage. It involves inspecting connections, valves, and the tank, diagnosing the source, and fixing or replacing components as needed.

Moisture Mapping

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Moisture Mapping is a service that detects and shows where moisture is present in a structure or material. It involves using sensors or devices to measure moisture levels, create a map or report, and help guide drying, repair, or prevention steps.

Moisture Testing

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Moisture Testing measures how much water is in materials or soils to predict drying needs, prevent damage, and ensure quality. It involves sampling, using meters or lab tests, and comparing results to standards to guide treatment or construction decisions.

Mold Remediation Services

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Mold Remediation Services clean up and remove mold from homes or buildings, assess moisture sources, fix leaks, and use safety gear and specialized equipment to prevent health risks and prevent mold from returning.

Mold Removal

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Mold Removal is a service that cleans and eliminates mold growth from homes or buildings, including identifying moisture sources, treating affected areas, and using safe products to prevent future outbreaks while improving air quality and safety.

Mold inspection

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Mold inspection is a service where a professional checks your home for mold, moisture, and water damage. They look for signs, take air and surface samples if needed, and give guidance on removal and prevention to keep the indoor air healthy.

Prevent Additional Damage

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Prevent Additional Damage is a service that identifies and stops further harm after an incident, such as securing sites, stabilizing the area, documenting damage, and coordinating quick repairs to reduce future risk and costs.

Property Management

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Property Management is a service that takes care of rental properties for owners, handling tasks like finding tenants, collecting rent, coordinating maintenance, handling complaints, and ensuring legal compliance so property runs smoothly without the owner needing to be involved day-to-day.

Residential & Commercial Restoration

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Residential & Commercial Restoration helps restore homes and businesses after damage like floods, fires, or storms. It includes assessing damage, removing debris, cleaning, drying, repairing structural issues, and returning spaces to their original condition.

Restoration Process

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The Restoration Process is a service that guides you through repairing and renewing damaged items, restoring functionality, appearance, and value. It involves assessment, planning, and careful restoration steps to recover original condition.

Sanitization And Disinfecting

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Sanitization and disinfecting means cleaning surfaces to remove dirt and germs, then using products to kill most bacteria, viruses, and fungi. It involves wiping, disinfecting high-touch areas, and following product directions to keep spaces clean and safe.

Sewage Cleanup

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Sewage Cleanup is the process of safely removing and cleaning up wastewater and contaminated materials after a sewage spill, including cleaning floors, disinfecting, removing foul odors, and ensuring the area is sanitary and safe for use again.

Sewage Removal

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Sewage Removal is a service that safely empties and cleans out wastewater from homes or buildings, removing sludge, foul odors, and contaminants. It involves pumping sewage, sanitizing the space, and disposing of waste according to regulations.

Sewage cleanup

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Sewage cleanup is the process of safely removing wastewater, sewage, and contaminated materials after a spill or backup. It involves clearing water, cleaning surfaces, disinfecting, disposing of waste, and preventing health risks and odors.

Sewer Line Backups

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Sewer Line Backups involve clearing and repairing clogged or blocked sewer lines to restore proper waste flow, prevent overflows, and safeguard plumbing, basements, and homes from sewage backups. It includes diagnosis, cleaning, repairs, and preventive measures.

Soot And Smoke Damage

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Soot and Smoke Damage is a cleanup service that removes soot, smoke residue, and lingering odors after fires, cleans and restores affected surfaces, and helps prevent further damage, using specialized techniques and safety measures.

Specialty Cleaning

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Specialty Cleaning is a tailored cleaning service for unique items and spaces. It involves trained staff using specialized methods and tools to safely remove stains, grime, or damage from fabrics, carpets, upholstery, or delicate equipment, with careful handling and precise results.

Stain Removal

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Stain Removal is a cleaning service that treats and removes spots from fabrics, carpets, or surfaces using specialty products and methods to restore their color and texture without damaging the material.

Storm Damage

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Storm Damage is a service that quickly assesses and repairs home or property damage caused by storms, including checking for structural issues, leaks, and debris, then coordinating repairs, insurance claims, and cleanup to restore safety and livability.

Structural Stabilization

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Structural Stabilization is a service that assesses a building’s integrity and adds support or reinforcement to walls, beams, and foundations to prevent movement, collapse, or damage, ensuring safety and long-term stability.

Waste Management

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Waste Management is a service that collects, processes, and disposes of trash and recyclables to keep communities clean and safe, often including sorting, recycling, composting, and proper hazardous waste handling.

Water & Flood Damage Restoration

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Water & Flood Damage Restoration is a service that quickly removes excess water, dries and sanitizes the area, and repairs or restores damaged walls, floors, and belongings after leaks, spills, or floods to prevent further damage and hazards.

Water Damage Restoration & Cleanup

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Water Damage Restoration & Cleanup is a service that fixes floods and leaks by removing water, drying and sanitizing areas, repairing damaged structures, and restoring your home or business to its pre-damage condition.

Water Extraction,

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Water Extraction is the process of removing water from a substance or area, such as drying up floods, collecting groundwater, or pulling out moisture from materials, using pumps, suction, and filtration to make things dry and usable again.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and restores structure, walls, floors, and contents damaged by leaks, floods, or moisture, preventing mold and future deterioration.

Water damage-related mold removal

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Water damage-related mold removal is a service that identifies and removes mold that grows after water damage, dries the area, cleans and treats surfaces, and helps prevent future mold growth with proper drying, containment, and remediation steps.

water damage

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Water damage is cleaning, drying, and restoring spaces after water intrusion like leaks, floods, or burst pipes. It involves assessing damage, removing water, drying materials, preventing mold, and repairing floors, walls, and belongings to restore safety and usability.

Restoration Pros Reviews

Luis Lluberas
Luis Lluberas
5 ★★★★★
Outstanding service and customer care! Jessica and Reina's Team provided a thorough review of conditions and kept us informed throughout the process. Walls, ceilings, and carpets were inspected, checked for moisture, and repaired. Highly recommended
Chona Vallencour
Chona Vallencour
5 ★★★★★
We came home to a flooded house early this year. For as stressful as the situation was, DRP did an absolutely fantastic job putting our minds at ease. They came and assessed the situation the same night (way after normal business hours) and was at our house with their equipment first thing the next morning. The crew worked hard and stayed late to make sure the damage was minimized. They took their time to walk us through the steps to make sure we could get back to normal as fast as possible. I don't have a single negative thing to say about how DRP handled our situation. I would call them again in a heartbeat.
Stephanie Miller
Stephanie Miller
5 ★★★★★
My apartment flooded due to frozen pipes that burst and I was forced to transfer to another unit. DRP came in to do the repairs and they were so kind and helpful. I needed to move my washer and dryer and they offered to do it for me for free. They took the w/d down the stairs, drove it in their truck to my new apartment, and up the stairs to the 3rd floor. It was such a generous move and told me a lot about the kind of amazing people they are. I would highly recommend this company and crew to anyone.
Kristen K
Kristen K
5 ★★★★★
I manage an apartment community and when we had 5 units flood, DRP was there the night of and worked non stop to get the repairs completed. They showed up within an hour of me calling them, the crews were so professional, and kept me updated during every step of the process. Situations like this are never ideal, but having them there to take care of the repairs made a stressful situation manageable. They were extremely professional and courteous with my residents, and cleaned up after themselves each day of them working. I would recommend them to anyone, especially an apartment community dealing with any type of fire, water, or any other restoration situation! Sean and his crew are seriously the best!
Jon Salgado
Jon Salgado
5 ★★★★★
Sean and his team were awesome! We had a pipe burst on our second floor which flooded the whole bathroom and kitchen/dining room/living room below. He came out immediately and set up his dryers and dehumidifiers. He was in constant contact with my insurance, and best thing is that he billed the insurance directly so I never had to worry about paying him a penny. He maintained a high level of professionalism throughout the entire process. I highly recommend Disaster Restoration Pros to anyone in a similar situation!
Addison Fox
Addison Fox
5 ★★★★★
I work at an apartment community in the Charlotte area and recently one of our residents had a small apartment fire, which caused a quite bit of smoke damage. I immediately called DRP and they were there extremely quick to assess the situation and set equipment to begin remediation. Their immediate response allowed residents to return safely to their homes and avoid an overnight mandatory evacuation.They were extremely patient when answering questions from residents who voiced health and safety concerns. Sean and Neil are amazing at keeping the staff in the loop about their plan of action and progress of work being completed. I cannot express how much easier it makes my job to know we can rely on a reputable and honest company like DRP to be there when we need them!
Steve Pepper
Steve Pepper
5 ★★★★★
My daughter had a stove fire which filled her apartment with smoke and soot and burned up the vinyl flooring in the kitchen. She wasn't home at the time of the fire and luckily the neighbor called 911 and CFD kicked in the door and were able to put out the fire before there was any major damage. We called the insurance company and property managers and it was going to be a week or so before they could get a vendor out there. We were referred to DRP by a co-worker and they were amazing. Sean and his crew came out immediately, handled all the paperwork and arrangements with the property management company and the insurance company. They did a fantastic job! They scrubbed and painted the walls, ceilings, cabinets and woodwork. They cleaned the vents and carpets and furniture and replaced the flooring and repaired the door damage. It was a complete turnkey job and we couldn't have been more satisfied. Not a bit of smoke smell or evidence of the fire remains. We highly recommend Disaster Restoration Pros!
Sandra
Sandra
5 ★★★★★
I had mold in my apartment and naturally I freaked out because I have had to deal with this issue before, but what I did not expect was within a couple hours Keith showed up at my door to look at my concerns. He was totally professional and put my mind at ease quickly. Keith started to clean the mold right away and even had the equipment with him to clean the air and dehumidify for the whole apartment. This was Wednesday and two days later I am still thinking about how impressed I am with his service. If I could give him more than five stars I most certainly would.
Bill Eager
Bill Eager
5 ★★★★★
Prompt and timely response from this business near a holiday weekend. Tech came out next day to assess. Assessment of our damage was thorough and explained well, and the quote was for exactly the amount of work that we needed done and not one bit more—they didn’t mark our job up or tell us we needed a bunch of extra work done, which saved us a lot of money. Very professional, honest, and courteous. They’ll be our first call going forward!
Amy Neifert-Dube
Amy Neifert-Dube
5 ★★★★★
The team was so nice! They checked everything over and made sure everything was right, tightened up some water connections and cleaned up to like new. I highly recommend Neil and his team of experts. As well as a shout out to John for taking my call, calming my fears and making sure all would be addressed promptly and professionally. THANK YOU!
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About Restoration Pros

Restoration Pros is a trusted water and fire damage restoration service located at 6008 Old Pineville Rd, Charlotte, NC 28217. Serving both residential and commercial clients, the company emphasizes rapid response, thorough assessment, and meticulous mitigation to minimize further damage and expedite recovery. Their approach combines comprehensive restoration services with a strong focus on customer care, ensuring clear communication and steady progress updates throughout every project. Restoration Pros offers a wide range of categories and services that address the full spectrum of water, fire, and storm-related damage, including specialized cleanup, disinfection, and remediation. They understand that emergencies can occur at any time, which is why they provide around-the-clock availability and emergency response capabilities to meet urgent needs. In addition to emergency services, they handle long-term restoration planning, documentation, and coordination with insurance providers to streamline the recovery process for property owners and managers. Their service portfolio encompasses moisture mapping, moisture testing, mold remediation and mold removal, content cleaning and restoration, electronics and document restoration, and comprehensive structural stabilization to preserve integrity during the remediation process. They also perform sewage cleanup and disposal of waste, as well as specialized cleaning for carpet, upholstery, flooring, and air quality. For fire-related incidents, the team provides emergency fire response, fire and smoke damage restoration, odor removal, and cleaning and disinfection to restore a safe living or working environment. Their capabilities extend to cleaning and disinfection for health and safety, including coronavirus disinfection and sanitization, as well as cleaning of vents, HVAC remediation, and stain removal. They assist property management with residential and commercial restoration needs, including flood damage restoration, water extraction, water damage cleanup, and water damage-related mold removal. The company’s commitment to excellence is reflected in customer testimonials that praise their professionalism, communication, and thorough, turning projects from stressful to manageable experiences. Restoration Pros aims to deliver dependable, turnkey restoration solutions that help clients recover quickly and return to normal life with confidence.

Water Damage Restoration Service

Water Damage Restoration Service by Restoration Pros in Charlotte, NC offers 24/7 emergency response, rapid water extraction, drying, deodorization, and mold prevention to recover homes quickly and prevent further damage.

Fire Damage Restoration Service

Restoration Pros offers expert fire damage restoration in Charlotte, NC, swiftly securing sites, assessing smoke and soot, and restoring structure and contents with compassionate, certified technicians and proven methods for safer, quicker recovery.

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