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Premier Textile Restorations

Premier Textile Restorations provides expert water damage restoration services in Charlotte, NC, delivering comprehensive textile and fabric restoration at 7443 Starvalley Dr. This service-focused description highlights their 13 offerings for efficient, professional restoration.

Water Damage Restoration Service at 7443 Starvalley Dr in Charlotte, NC 28210

Operational
★★★★★
Rating: 4.7 based on 27 reviews
Address: 3730 Hargrove Ave A, Charlotte, NC 28208
Phone: 19804066137
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Premier Textile Restorations

Premier Textile Restorations Services

Cleaning And Deodorization

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Cleaning and Deodorization is the service of removing dirt, stains, and odors from a space or item, using cleaners and deodorants to refresh surfaces, sanitize where needed, and leave the area smelling clean and feeling refreshed.

Cleaning Services

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Cleaning Services helps keep homes or offices tidy by removing dirt, dust, and grime. It includes tasks like vacuuming, dusting, mopping floors, cleaning bathrooms and kitchens, and may involve arranging and sanitizing spaces for a fresh, healthy environment.

Clothing Restoration

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Clothing Restoration is a service that repairs and refreshes clothing, fixing seam damage, holes, stains, and worn areas, mending hems, replacing zippers, and re-dyeing or pressing fabrics to improve look and extend wear.

Contents Restoration Services

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Contents Restoration Services helps recover and repair damaged personal items like photos, documents, and valuables after disasters or accidents, using careful cleaning, drying, and preservation techniques to restore them to their original condition.

Dry Cleaning

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Dry Cleaning is a service that cleans clothes with special solvents instead of water, removing stains and odors. It involves tagging items, inspecting for damage, treating stains, washing in safe solvents, drying, pressing, and quality checking before return.

Shoe Restoration

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Shoe Restoration is a service that revives worn or damaged footwear. It cleans, repairs stitching, heals scuffs, replaces soles or heels, and may refresh color, helping shoes look and feel like new again.

Structural Cleaning

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Structural Cleaning is a service that removes dust, debris, and buildup from building surfaces and systems to improve safety and performance. It includes cleaning ducts, vents, beams, pipes, ceilings, and other structural components, using appropriate tools and methods.

Textile Restoration

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Textile Restoration is a service that repairs and preserves fabric items like clothing, quilts, and tapestries. It involves cleaning, repairing tears, stabilizing seams, restoring colors, and protecting the piece to extend its life while keeping its original look.

leather restoration

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Leather restoration is the process of repairing and reviving worn or damaged leather items. It involves cleaning, conditioning, repairing cracks or holes, color touch-up, and sealing to restore look, suppleness, and longevity of items like jackets, bags, or furniture.

needlepoint restoration

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Needlepoint restoration is fixing and preserving old needlepoint canvases by repairing or replacing damaged threads, knots, and stitches, cleaning the piece, securing flapping edges, and restoring color and texture to return it to its original look and durability.

shoe restoration

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Shoe restoration brings worn or damaged shoes back to good condition, cleaning and repairing soles, heels, stitching, and uppers, refinishing color, restoring shape, and protecting leather to extend wear and look like new.

textile restoration

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Textile restoration is the careful repair and preservation of fabric items—like clothing, quilts, or banners—so they can be kept, displayed, or used again. It involves cleaning, stabilizing weak areas, repairing seams, and protecting fibers from further damage.

vintage restoration

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Vintage restoration is the careful repair, cleaning, and refurbishing of old items—like furniture, cars, or watches—using original or period-appropriate methods and materials to bring them back to their former look and function while preserving character.

Premier Textile Restorations Reviews

Ginger LeVan Houston
Ginger LeVan Houston
5 ★★★★★
The best at restoration of your clothes and fabrics after a fire!! Great to work with. Cathy Jones cares for people and she puts that care into your clothes and you as a customer. The picture is an antique milking stool that my Dad bought for me. He passed last October. Cathy's team took every nail out and restored the fabric then reassembled the stool. What a heart for her customers. I had a favorite white beach coverup hanging in the laundry room where our fire started. She worked some sort of magic because it came back looking better than when I bought it. I can't thank Cathy enough. As I'm putting items away now, I smile when I see things that I KNOW Cathy took extra care with. I will consider her a friend for life and would recommend her company to anyone!
Lauren Miller
Lauren Miller
1 ★☆☆☆☆
There is nothing more disgusting than mistreating people when they are going through a traumatic situation and that’s exactly the treatment I received from this company after my home caught fire. They were subcontracted by the restoration company I chose to repair my home. PTR came into my home making disparaging remarks and didn’t offer to take linens and bedding to be cleaned. They then took WEEKS to clean 3 dresses, two coats, and handbags. After no communication I had to request my items be returned in time for a funeral. Instead of offering condolences I was asked how I (not the company they were subcontracted through or even the insurance company) was going to pay. The restoration company attempted to contact PTR several times and they refused to answer or return calls. I had to threaten to get law enforcement to get my items back. Very deceptive. I highly recommend using ANYONE other than Premier Textile Restoration
Matt Pazoles
Matt Pazoles
5 ★★★★★
Cathy rescued a delicate blanket after it was damaged by Hurricane Helene in downtown Old Fort, NC. It was a treasured sentimental piece for my wife, and we had all but made our peace with losing it to the storm - fortunately, Cathy was able to work some serious magic to bring it back to life. We are so grateful, and can't recommend her work enough!
Karen Marshall
Karen Marshall
5 ★★★★★
We had a wonderful experience! Cathy is very professional and takes great care of your personal belongings. She treats your priceless possessions as if they were her own. Will definitely use their services again and will be my go to should we ever have another catastrophic event impacting our home. Thanks for all you did for us Cathy!
Catherine Woods
Catherine Woods
5 ★★★★★
After a devastating house fire, my family had a great experience using Premier Textile Restorations. Cathy and her team worked very quickly to restore the clothing and textiles that were salvageable. Cathy was extremely responsive and made accommodations for my chemical sensitivities. She and her team not only delivered our items, but also organized them in our closets. I would absolutely recommend them!
Shirley Butterworth
Shirley Butterworth
5 ★★★★★
Cathy & the team at Premier Textile Restorations are amazing. We recently had a renovation project done on our house where water got into the basement when the roof was taken off the house. We had items in boxes in the basement that were affected. The folks at PTR were professional and efficient at collecting the items and returning them to us fully restored. They also cleaned and restored some boots and sneakers for me that I almost threw away. I highly recommend this company. 5*
Pete Kienlen
Pete Kienlen
5 ★★★★★
After a recent water loss, Cathy was not only a compassionate listener, but also a great guidance explaining what was going to happen and when which was reassuring and comforting in a time of uncertainty. Her company did a fantastic job, restoring our things, especially my wife’s grandmother’s veil, which has been passed down from generation to generation. We look forward to seeing our daughter wearing it on her wedding day. Thank you!!
Spencer Stoakley
Spencer Stoakley
5 ★★★★★
Great experience with Cathy and team! They beautifully restored over 20 coats for me following an issue with my closet. The team was professional and worked with my schedule for pickup and drop off. It was a great experience overall.
Pam Overcash
Pam Overcash
5 ★★★★★
What a fabulous job!! I was convinced the 1940s coat was bound for the trash — so many stains. Cathy and her team restored it. Unbelievable. She’s fabulous to work with and an amazing job. (I am kicking myself because I have no before pictures to post for comparison. I would if I could.) Thank you!
Kirsty Willis
Kirsty Willis
1 ★☆☆☆☆
In my opinion, this company will manipulate your items without a price being giving first and thinks you will just pay whatever price it comes up with while taking away a right to say no, I do not want to pay that, to say I am looking and comparing pricing at other companies or I just want to throw out my belongings because they are cheaper to replace than clean. I find this company is highly unethical. Takes advantage of people when they are experiencing a devastating loss and damage to their home, and personal property. This company does work without providing an estimate first, and getting approval for her exorbitant prices. Then holds items hostage and wants three times as much money as it would be to actually replace the items. If I were you, I would not get tangled up with her when there are other more reputable companies to work with, and you will have less headache.
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About Premier Textile Restorations

Premier Textile Restorations is a comprehensive Water Damage Restoration Service located at 7443 Starvalley Dr, Charlotte, NC 28210. The company operates with a strong focus on textiles, fabrics, and personal belongings that sustain damage from water, fire, and other disasters. They provide Cleaning And Deodorization, Cleaning Services, Textile Restoration, and Leather Restoration among their core offerings, ensuring that clothing, linens, and fabric items are returned to their pre-damage condition whenever possible. In addition to fabric-focused work, Premier Textile Restorations also offers Dry Cleaning, Dry Cleaner, and Laundry Service to support customers who require professional textile care and maintenance beyond emergency restoration. The team handles Clothing Restoration, Contents Restoration Services, and Textile Restoration with careful attention to material integrity, color retention, and structural safety, recognizing that each fabric type—from delicate silks to sturdy textiles—needs tailored treatment. They perform Shoe Restoration, Needlepoint Restoration, and Vintage Restoration to recover cherished items with sentimental and monetary value, reflecting their dedication to preserving heritage pieces and heirlooms. Their service catalog includes Structural Cleaning and Shoe Restoration to address both the fabric items and the spaces they occupy, ensuring that homes are safe, clean, and organized after an incident. Premier Textile Restorations emphasizes a collaborative, customer-centered approach, working closely with clients to assess damage, outline options, and execute restoration plans that align with budgets and timelines. Their professionals are trained to manage cross-functional workflows that involve Cleaning Services, Contents Restoration, and meticulous Cleaning And Deodorization, restoring not only appearance but also odor, texture, and overall fabric health. The business also highlights its ability to restore fabrics damaged by fires, floods, storms, and other emergencies, reinforcing their role as a trusted partner in recovery and recovery planning. Customer experiences showcase compassionate communication, rapid response, and detailed care for treasured textiles, clothing, and keepsakes. The company positions itself as an empathetic resource for families and individuals navigating the emotional and logistical challenges of loss, aiming to deliver reliable, respectful service and to help restore a sense of normalcy through restored belongings. With a broad range of categories and services, Premier Textile Restorations fosters confidence by offering both restorative expertise and practical cleaning solutions for everyday textiles as well as specialized restoration needs.

Fire Damage Restoration Service

Premier Textile Restorations in Charlotte, NC offers expert fire damage restoration services to recover and revive fabrics, upholstery, and interiors with fast response, smoke odor removal, soot cleanup, and thorough cleaning to restore your home’s comfort and value.

Dry Cleaner

Premier Textile Restorations in Charlotte, NC offers expert dry cleaning for garments and fabrics, delivering meticulous stain removal, gentle care, and fast turnaround with premium results for wardrobes, upholstery, and delicate fabrics.

Laundry Service

Premier Textile Restorations in Charlotte, NC offers expert laundry service for delicate fabrics, ensuring careful stain removal, color preservation, and fresh, laundered textiles with fast turnaround and trusted care for your prized garments and household linens.

Professional Organizer

Premier Textile Restorations in Charlotte, NC offers expert professional organizing services to restore order and optimize space, with meticulous attention to fabric care, archival safety, and efficient, clutter-free layouts for homes and businesses.

Water Damage Restoration Service

Premier Textile Restorations in Charlotte, NC offers expert water damage restoration services to quickly mitigate floods and leaks, dry and dehumidify, and restore fabrics and textiles with care and precision.

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