FIRST ONSITE Property Restoration

FIRST ONSITE Property Restoration Reviews

Kyra

5 ★★★★★

Richard was a pleasure to work with and ensured that everything was completed in a timely manner. Repairs turned out great and were very thorough!

About FIRST ONSITE Property Restoration

FIRST ONSITE Property Restoration is a comprehensive water, fire, and building restoration company located at 1317 Upper Asbury Ave, Charlotte, NC 28206. The business operates as a trusted partner for residential and commercial property owners, delivering thorough restoration solutions that address the full life cycle of damage incidents. As a Water Damage Restoration Service, FIRST ONSITE Property Restoration specializes in rapid response, water extraction, structural drying, dehumidification, and mold prevention to minimize secondary damage and protect occupants. The team employs industry‑leading equipment and proven protocols to assess moisture intrusion, identify affected materials, and implement a precise plan to restore properties to their pre‑loss conditions.

In addition to water damage services, the company provides Fire Damage Restoration Service, offering careful content inventory, soot and odor control, demolition where necessary, structural stabilization, and complete rebuilds. Their approach emphasizes safety, adherence to codes, and transparent communication with clients throughout the restoration process, from initial assessment to final completion. The staff collaborates closely with insurance carriers and adjusters to streamline claims and ensure that repairs are completed efficiently without compromising quality.

As a General Contractor, FIRST ONSITE Property Restoration manages project coordination across trades, scheduling, and on‑site supervision to guarantee cohesive restoration work. The Building Restoration Service they provide encompasses full property reconstruction, including flood restoration, storm damage recovery, and post‑catastrophe rebuilds. This holistic capability allows the company to oversee every phase of restoration, including structural repairs, electrical and plumbing re‑establishment, drywall, painting, flooring, and finish work, ensuring a seamless and durable result for clients.

From the outset, the team emphasizes a client‑centered philosophy, ensuring clear communication, accurate scope definitions, and detailed estimates. Their on‑site supervisors conduct meticulous inspections and provide progress updates, so property owners understand the status of their project at all times. The company also emphasizes preventative measures, offering guidance on moisture control, humidity management, and preventive maintenance to reduce the risk of future damage. Educational resources and expert recommendations are shared with clients to facilitate informed decisions you can trust during stressful restoration events.

Customer testimonials reflect the commitment to quality and reliability. For example, a recent client highlighted that Richard was a pleasure to work with and ensured timely completion, noting that repairs turned out great and were very thorough. This feedback illustrates the level of professionalism and attention to detail that FIRST ONSITE Property Restoration strives to maintain across every engagement. The Charlotte service area is supported by a team with decades of combined experience, ready to respond promptly to emergencies and coordinate complex restoration projects from start to finish.

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