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The Great Tarheel

The Great Tarheel in Cary, NC provides expert water damage restoration with 21 specialized services at 600 E Chatham St, delivering rapid, reliable recovery for homes and businesses.

Water Damage Restoration Service at 600 E Chatham St in Cary, NC 27511

Operational
★★★★★
Rating: 4.7 based on 26 reviews
Address: 600 E Chatham St, Cary, NC 27511
Phone: 19193809050
Emails:
Employees: 50
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The Great Tarheel

The Great Tarheel Services

Emergency Storm Damage Restoration

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Emergency Storm Damage Restoration is a rapid service that assesses and fixes storm-related damage to homes or businesses, including temporary board-ups, water and debris cleanup, structural stabilization, and temporary power or tarping to prevent further harm while permanent repairs are planned.

Emergency Water Restoration Services

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Emergency Water Restoration Services quickly responds to flooding or leaks to stop damage, remove water, dry and sanitize affected areas, and restore your home or business to its pre-incident condition.

Fire And Smoke Damage

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Fire and Smoke Damage is a service that cleans and restores properties after a fire, removing soot, smoke odor, and char, repairing structure, and restoring belongings to safe, livable condition.

Fire Damage Restoration

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Fire Damage Restoration is a service that cleans up and repairs homes or buildings after a fire, removing soot and smoke, drying and saving materials, and fixing structure, electricals, and finishes to restore safety and livability.

Fire Safety

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Fire Safety is a service that helps prevent fires and protect people and property. It involves risk assessment, planning, fire drills, alarms, prevention measures, safety training, and guidance on equipment and compliance to keep spaces safe.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore homes after a fire. It involves assessing damage, removing smoke and soot, cleaning contents, ventilating, and repairing structural and cosmetic damage to return the property to its pre-fire condition.

Home Water Restoration

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Home Water Restoration is a service that fixes water damage in your house, drying out wet areas, removing moisture, treating mold, and restoring floors, walls, and belongings to their pre-damage condition.

Insurance Claims

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Insurance Claims is the service that helps you report, document, and pursue compensation for losses or damages covered by your policy, guiding you through filing, providing required information, and tracking the claim until a payout or settlement is reached.

Minor Repairs

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Minor Repairs is a quick, affordable service that fixes small household problems—like leaky taps, squeaky doors, loose hardware, or minor electrical and cosmetic issues—so your home works smoothly again with minimal disruption.

Mold Damage

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Mold Damage is a service that finds and removes mold growth caused by moisture, fixes water leaks, dries affected areas, and prevents future issues to protect health and preserve your home or business.

Mold Issue

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Mold Issue is a service that identifies, inspects, and treats mold problems in homes or buildings, assessing moisture sources, testing air or surfaces, and providing remediation steps to remove mold and prevent future growth.

Painting

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Painting is the act of applying color to a surface to create an image, design, or decoration. It involves preparing the surface, choosing paints and brushes, layering colors, and finishing with drying time and protective coatings.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, faucets, and fixtures that carry water and waste in homes or buildings. It covers repairs, leaks, blockages, and ensuring safe, working water systems.

Repair Water Damage Before It Spreads

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Repair Water Damage Before It Spreads is a service that promptly fixes leaks and flood damage to stop moisture, drying it out, repairing walls and floors, and preventing mold and structural harm. It involves quick assessment, extraction, drying, and restoration.

Roof Damage Repair

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Roof Damage Repair is fixing roofs after damage from storms, hail, or wear. It involves inspecting for leaks, replacing or patching shingles or materials, repairing underlying deck or flashing, and restoring waterproof protection to keep your home safe from future leaks.

Structural Damage

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Structural Damage is a service that assesses and repairs damage to a building’s structure, such as foundations, beams, or walls. It involves inspection, diagnosis of safety risks, planning repairs, and carrying out fixes to restore stability and safety.

Water Damage Cleanup And Restoration

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Water Damage Cleanup And Restoration is a service that quickly removes water, dries and dehumidifies affected areas, and repairs or restores buildings after flooding or leaks, including cleaning, sanitizing, and replacing damaged materials.

Water Leak

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Water Leak is a monitoring and alert service that detects unusual water usage or dampness, identifies potential leaks, and notifies you promptly so you can check and fix problems before they cause damage.

Water Restoration Repair

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Water Restoration Repair is a service that quickly stops leaks, dries out and cleans affected areas, removes damaged materials, and restores homes or buildings after water damage such as floods or spills. It includes assessment, extraction, drying, and repairs.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes structural or material damage. It involves assessment, water extraction, drying, mold prevention, repairs, and reconstruction as needed.

Water damage-related mold removal

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Water damage-related mold removal is a service that assesses and removes mold caused by water leaks or floods, dries affected areas, treats surfaces to prevent growth, and restores safety and cleanliness to the space.

The Great Tarheel Reviews

Jill Pappalardi
Jill Pappalardi
5 ★★★★★
We had an amazing experience with this company. They were personable, honest, hard-working, thorough, and attentive. They worked with my difficult schedule, always flexible, always professional. They were honest and trustworthy. They went above and beyond to make sure everything looked even better than how it started before the damage. They offered to drive out to my house one night late when I couldn’t figure out how to close my garage door (which was my own fault). Their actual restoration work was STELLAR and their professionalism was unmatched. I would work with again in a heartbeat and give my highest recommendation for The Great Tarheel Restoration Company.
Lindsay Crocker
Lindsay Crocker
5 ★★★★★
Massive Dishwasher leak/flood thru sub floor. I worked for months to try and get a company who would help, Servpro gave shady process, multiple no shows, and insurance wasn’t helping until I found John and his company. This was a long and grueling process, but John and his team were amazing to work with. If you think this is a painless process you are going to be disappointed. The process of documenting, estimating, and completing work with various contractors is time consuming. It took about 9 months. But John and the contractors he works with were patient and funny, honest, thoughtful and helped us achieve a dream situation. Shout out to Kaylee with the no nonsense, Carlos for amazing floors, and John’s brother and other hilarious cabinet guys for the great job and funny stories- we will never forget you know the one! Highly recommend, be cool and these guys will get you through it!
david ward
david ward
5 ★★★★★
We have been very impressed with John and his staff. His staff and all of his subcontractors have been most knowledgeable, friendly, patient with our many questions and professional. They have been on time and they have cleaned up after their work job and they are proud of their work and their work is excellent! John was also good at letting us know the timing of the subcontractors so that we would know exactly where the job was as far as completion date. We highly endorse John and his crew and we are extremely satisfied with their finished work product.
Gretchen Beasley
Gretchen Beasley
5 ★★★★★
We received amazing services after having a fire that damaged the side of our house. The work that was done to our home looks better than it did when it was first built 3 years ago. Very professional and kind. We will definitely recommend them and will be using them for any future needs we may have.
David Philhower
David Philhower
5 ★★★★★
John and his team are top notch. From our first meeting I was confident in him and about the service I could expect. I was not disappointed! A water leak caused fairly significant damage to my kitchen, requiring removing and rebuilding a cabinet. Things happened as scheduled and quality was unmatched. Dealings with everyone involved was pleasant. John is knowledgeable, honest, and diplomatic. He's an expert at coordinating the trades people involved in the repair to keep the project moving forward. Kaylee was a delight to work with too. She responded in a timely manner with clear answers and explanations and she too, is diplomatic dealing with various parties involved in the process. I highly recommend The Great Tarheel Restoration Company.
John Trangenstein
John Trangenstein
5 ★★★★★
We had a refrigerator leak that damaged the floor under our kitchen tile and the hallway hardwood behind the refrigerator. We had no idea whom we should call. GTR was recommended to us by our insurance company. John the owner took quick charge and got his crew to pull up the tile and hardwood above the wet areas. That happened in mid July. It took a couple of weeks to dry out the wet areas. Because the original tile was no longer available, and there were no breaking points in the hardwood layout, the restoration job involved replacing all of the tile in our kitchen, breakfast nook, pantry and laundry, as well as refinishing the hardwood in the living room, dining room, entryway, office and master bedroom. This was a massive undertaking, and required some careful planning to store furniture in the few undisturbed rooms and give us someplace to sleep while the work was being done. John worked with us to arrange for the hardwood to be refinished while we left town for a week long trip to visit our daughter. The repair work was finished in mid September. Here is what we found when we returned. The tile was installed perfectly on a herringbone pattern aligned nicely around the kitchen cabinets and multiple doorways. The areas where the hardwood was replaced were unnoticeable, previous spots where the original hardwood installer used inappropriate wood filler were gone, the wood grain was not raised by the sanding process, and the polyurethane coat had no noticeable dust in the finish. Both the tile and the hardwood were replaced in much better condition than the original. Both my insurance company and GTR made the process as easy as I could imagine. We had some inconvenience in driving around to choose new tile, going out to eat while the kitchen tile was replaced, and going away while the polyurethane fumes were at their height. But the end result was far better than we hoped. GTR is the best, an so is my insurance company for recommending them.
Erin Cole
Erin Cole
5 ★★★★★
Thank you from the bottom of our hearts to John, Great Tarheel Restoration, and the crew members that came to repair our house after some interior water damage left us with our kitchen, laundry room, and bathroom torn apart. The incident occurred with the worst timing - the first week that schools were cancelled and people were asked to stay at home due to COVID-19. We were connected with Great Tarheel Restoration through our insurance agency to complete the reconstruction of our first floor. I received a call within the hour from our contractor, John, and he came out to survey the damage the very same day. John and his crew worked with the utmost urgency to complete the job and get us back into our house as soon as possible. We were thankful for his guidance during what was, and still is, a scary time for all of us. Our house looks amazing and the work was top quality. We highly recommend this company for all of your restoration needs.
Véronique
Véronique
5 ★★★★★
I cannot thank enough John and his crew for the great work they did at my house. They handled everything to fix my leak. Walls, floor, painting, plumbing. John is really easy to work with. His crew was very professional. The work quality is superb and was done quickly. I highly recommend them.
Robin Wahl
Robin Wahl
5 ★★★★★
I want to say thank you from the bottom of my heart for sending two such outstanding people, Ricky and Dan, to work on the floor repairs from my kitchen sink leak. They were always on time, kept me informed of the work being done, and kept everything neat and tidy when they were working and especially when they left at the end of the day. Due to the amount of damage done from my 'simple leak', I was very apprehensive about the restoration process. From the beginning, I felt a tremendous level of comfort with the knowledge that Ricky and Dan had to complete the work. I was pleased when you made an appearance the first day and introduced yourself, and Mrs. Thomas came to the work site today to check on the progress, which was also reassuring. I cannot say enough good things about these two! My husband and I have had other work done to our house, and Ricky and Dan far exceeded professional knowledge and common courtesy of any of the other people who came to do work on our house. The final work product far exceeds my expectations. It makes my heart smile when I walk into my kitchen. Thank you again for having such outstanding employees. We also had all the insulation removed and replaced, as places had gotten water damage from my 'small leak', as well as some rodents living in portions, which started pulling the insulation down. This was the original insulation from 1976, so it was time for an upgrade. The workers were prompt and worked quickly. Everything was left neat, and in bundles, which makes it easy for a pick up. I have nothing but great things to say about the quality of work, as well as the shape (neatness) everything was left. It has been a great experience to work with John Anderson and Kaylee Thomas.
Jordan Reynolds
Jordan Reynolds
5 ★★★★★
Working with John at GTR was a great experience. He was very transparent and detail oriented in the planning phase, and his team was fast to deliver a quality renovation after my house had water damage. When I had questions or concerns he addressed them quickly and clearly which gave me confidence mov forward. I would recommend GTR to anyone.
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About The Great Tarheel

The Great Tarheel Restoration Company is a trusted water damage restoration service operating from 600 E Chatham St, Cary, NC 27511. In third person, this section highlights the breadth of categories, services, and amenities that define the business. The company offers comprehensive Water Damage Restoration Service capabilities, including Emergency Storm Damage Restoration, Emergency Water Restoration Services, Fire And Smoke Damage response, and Fire Damage Restoration, ensuring rapid assessment, containment, and thorough remediation. The team specializes in fire safety planning, fire damage cleanup & repair, and Home Water Restoration to restore properties to pre-loss condition while prioritizing occupant safety and structural integrity. They handle Insurance Claims coordination, making it easier for homeowners to navigate documentation, approvals, and funding for restoration work. Minor Repairs, Mold Damage and Mold Issue remediation are provided to address secondary risks and prevent recurrent problems. The company also encompasses Painting, Plumbing, and structural work to complete projects with durable, high-quality finishes. When time or resources demand, they perform Repair Water Damage Before It Spreads to mitigate escalation of moisture-related issues and reduce the potential for secondary damage. Roof Damage Repair and Structural Damage services ensure the building envelope remains sound, while Water Damage Cleanup And Restoration covers the entire lifecycle from water extraction to final restoration. They respond to Water Leak events with swift containment and remediation, and Water Restoration Repair to restore utilities, materials, and spaces to optimal condition. The team brings extensive experience with Water damage-related cleanup & repair and Water damage-related mold removal, ensuring comprehensive solutions for complex scenarios. The business emphasizes a customer-first approach, backed by a track record of professionalism, accuracy, and transparent communication throughout the restoration journey.

Customers have experienced remarkable results and highly positive outcomes, reflecting the company’s commitment to quality workmanship and reliability. The team is described as personable, honest, hard-working, thorough, and attentive, with a willingness to accommodate difficult schedules and provide flexible, professional service. The Great Tarheel Restoration Company is known for going above and beyond to restore spaces to better-than-original condition, demonstrating stellar restoration work and unmatched professionalism. Insurance coordination, timely updates, clean work sites, and respectful collaboration with homeowners are commonly cited benefits. The company’s staff and subcontractors are praised for knowledge, friendliness, punctuality, and meticulous cleanup after each project, contributing to an overall sense of trust and satisfaction. Clients report that the team coordinates with multiple trades to keep projects moving forward smoothly, delivering results that often exceed expectations. The testimonials describe experiences ranging from emergency fire and water scenarios to extensive multi-room renovations, all highlighting superior craftsmanship, transparent communication, and a dedication to finishing projects with high-quality, durable results. The Great Tarheel’s service ethos centers on guiding clients through challenging times, offering expertise, empathy, and practical solutions that restore both the home and peace of mind. The Cary location serves as a hub for rapid response, thorough assessment, and careful project management across residential, commercial, and multi-family properties, ensuring that restoration needs are met with professionalism and care. This About section reflects the company’s mission to deliver comprehensive, reliable restoration services with a focus on safety, quality, and customer satisfaction.

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