Home - North Carolina - Carthage - Puroclean of the Sandhills

Puroclean of the Sandhills

Puroclean of the Sandhills at 207 Saunders St, Carthage, NC 28327 provides professional water damage restoration and related services for homes and businesses. This service covers 13 offerings to mitigate, restore, and prevent further damage.

Water Damage Restoration Service at 207 Saunders St in Carthage, NC 28327

Operational
★★★★★
Rating: 4.6 based on 25 reviews
Address: 207 Saunders St, Carthage, NC 28327
Phone: 19107131934
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now
Puroclean of the Sandhills

Puroclean of the Sandhills Services

24/7 Property Emergency Response

+

24/7 Property Emergency Response is a round-the-clock service that quickly handles urgent property issues—like floods, fires, or broken utilities—by sending trained responders, assessing damage, securing the site, and coordinating needed repairs to prevent further harm.

Flood Damage

+

Flood Damage is a service that assesses and repairs damage caused by flooding, including water extraction, drying, mold prevention, structural repairs, and restoration of affected spaces to safe, livable condition.

Flood clean-up

+

Flood clean-up is the process of removing water after a flood and restoring a space. It involves pumping out water, drying and ventilating, cleaning debris, sanitizing surfaces, and preventing mold to restore safety and usability of the area.

Flood restoration

+

Flood restoration is a service that cleans up water damage after flooding, dries out and sanitizes rooms, removes damaged materials, and repairs or restores floors, walls, and ceilings to prevent mold and return spaces to normal use.

Frozen Pipes

+

Frozen Pipes is a service that detects and fixes frozen water pipes, preventing bursts. It includes diagnosing causes, warming or insulating pipes, applying heat or insulation solutions, and testing systems to ensure water flows normally again.

Mold Removal

+

Mold Removal is a service that safely eliminates mold from your home or business, stops spread, and fixes water leaks or moisture problems to prevent recurrence, improving air quality and protecting structures.

Mould cleaning

+

Mould cleaning is a service that removes visible mold and prevents its return by cleaning affected surfaces, using safe cleaners, sealing where needed, and advising on moisture control to protect indoor air quality.

Mould damage restoration

+

Mould damage restoration is drying, cleaning, and repairing spaces damaged by mold growth to remove health risks and restore structure, including moisture control, mold removal, deodorizing, and repairs to walls, ceilings, and flooring.

Mould mitigation

+

Mould mitigation is the process of removing and preventing mold growth in buildings. It involves inspecting for moisture, cleaning affected areas, fixing leaks, drying surfaces, improving ventilation, and using mold inhibitors to stop recurrence.

Mould remediation

+

Mould remediation is cleaning up and removing mold from spaces to restore safety and air quality. It involves inspecting affected areas, containing growth to prevent spread, removing moldy materials, cleaning surfaces, and treating with mold inhibitors to prevent recurrence.

Pipe Bursts

+

Pipe Bursts is a service that detects sudden leaks or breaks in pipes, monitors water systems for failures, and provides quick alerts and repair guidance to minimize damage and restore flow fast.

Soda Blasting

+

Soda blasting is a cleaning method that uses pressurized soda (sodium bicarbonate) particles shot at a surface to gently remove coatings, paint, or grime without harsh abrasives, leaving underlying material intact and often needing minimal secondary cleanup.

Water removal

+

Water removal is the process of taking water away from a place where it shouldn’t be, using pumps, vacuums, and drying equipment. It involves extracting standing water, reducing moisture, and drying materials to prevent damage.

Puroclean of the Sandhills Reviews

Alondra VP
Alondra VP
5 ★★★★★
I had a great experience with PuroClean. Mark was honest, knowledgeable, and truly knows his stuff. I initially contacted him for mold remediation, but he was upfront and explained that replacing the floorboards was the better solution. He didn’t try to upsell or take advantage. He focused on getting to the root of the problem instead. I really appreciated his integrity and transparency. I would definitely recommend Mark and PuroClean.
Thomas Colleen Toguchi
Thomas Colleen Toguchi
5 ★★★★★
Mark was so incredibly helpful for us! We were worried our wooden interior/storm windows combo with wooden siding had developed a dangerous version of mold. However! Mark not only analyzed the situation, he then shared with us that it is typical of this area and even gave a thorough “class” on different molds and how to differentiate them. He provided awesome advice for how to clean and with what products. Puroclean gave us great peace of mind for the health and safety of our home. Thanks Mark!!!
Britany Henderson
Britany Henderson
5 ★★★★★
We are currently dealing with a very complicated construction defect issue and trying to find a company that can help . Unfortunately, our specific situation was outside of Puroclean's scope. But they were very upfront and honest. They patiently listened to my long story and provided helpful feedback and recommendations. They explained everything very thoroughly so that I could understand. Their customer service was exceptional and they were such a pleasure to speak with. The office manager and the owner were both so very kind.
Rebekah Bibb
Rebekah Bibb
5 ★★★★★
These guys are true professionals and are so incredibly hardworking to get the job done! We had them work on a humidity issue in our crawl space and they made multiple visits to address the issue and saw it through to completion. Quick, timely, and very responsive. Give this team a call!
Teresa Forrest
Teresa Forrest
5 ★★★★★
10/10 would rehire and recommend. This company was professional, prompt and reasonable. Aaron took the time to explain the process and address all of our questions. The job was thorough and we are very pleased with the results. We also got recommendations for other projects which was a big help. It was a great experience working with PuroClean.
Stephen Richardson
Stephen Richardson
5 ★★★★★
The Sandhills location we used to help us check air quality after the flood. These folks did a great job and were very timely. Christy and Mark were both excellent with excellent customer service skills. Great job!
zachary whitt
zachary whitt
5 ★★★★★
Mark and his team were incredible. They were quick to respond when notified (<2 hours), extremely professional, systematic, and communicative throughout the whole ordeal. They also work seamlessly with the insurance adjustors which makes the process very efficient. I would definitely call them again if needed.
Andrea Marks
Andrea Marks
5 ★★★★★
PuroClean- Carthage, NC stepped in and exceeded all expectations after a leaking shower pipe was discovered underneath my house. They arrived promptly, communicated every step clearly, and treated the area thoroughly to prevent any future issues. They did exactly what they said they would, and more. Truly professional and dependable service! A special thank you to Aaron, Chandler, and Austin 10/10.
Brandon Matthews
Brandon Matthews
5 ★★★★★
Top tier customer service. We had a pipe bust in our home at 4am this morning and Puroclean was the 1st call we made. Would use the gentleman time and time again if ever needed. They were here in less than a few hours, last minute super early on a Sunday morning. I can't thank them enough for helping me and my Fiance through what was a living nightmare. Mark was amazing and helped calm us down when we called originally. Austin and the other fella were amazing at the house and made us feel like everything was ok. They also explained what would need to be done before they did it. So professional and very informative too. 5 stars isn't a high enough review honestly.
Brian Montgomery
Brian Montgomery
5 ★★★★★
PuroClean of the Sandhills helped us recover from a kitchen leak which resulted in a complete tear our and rebuild. They did an excellent job of removing all water and damaged material. I would highly recommend them.
Read more

About Puroclean of the Sandhills

PuroClean of the Sandhills is a personal and professional water damage restoration service located at 207 Saunders St, Carthage, NC 28327. Serving homeowners and businesses in the Sandhills region, the company specializes in a comprehensive range of water damage restoration services designed to minimize disruption and restore properties to their pre-loss condition. The team emphasizes integrity, transparency, and practical guidance to help clients understand the steps necessary to address damage quickly and effectively. Their approach focuses on identifying the root causes of moisture issues, whether from floods, pipe bursts, or hidden structural leaks, and implementing proven restoration strategies that protect indoor air quality and structural integrity. This emphasis on clear communication and dependable service has earned positive feedback from customers who value responsiveness and professionalism during stressful situations.

The breadth of services includes 24/7 property emergency response to ensure rapid containment and mitigation, followed by specialized tasks such as flood damage cleanup, flood restoration, and water removal to prevent further deterioration. In cases of mold concerns, the team provides mold removal, mould cleaning, mould damage restoration, mould mitigation, and mould remediation, with careful attention to safety protocols and moisture control to reduce the risk of recurrence. They also address common water-related incidents like frozen pipes and pipe bursts with thorough drying, dehumidification, and repair planning. For property interiors, the technicians are equipped to handle drywall, flooring, and other materials impacted by moisture, often coordinating with insurance providers to streamline claims and documentation.

Additional capabilities include equipment and techniques such as soda blasting for surface preparation and removal of contaminants, along with precise water removal and drying strategies that aim to restore affected areas efficiently while maintaining the integrity of surrounding structures. The team’s commitment to high standards and customer-focused service is reflected in the experiences shared by clients, who consistently note professional conduct, timely responses, clear explanations, and dependable results. The Carthage location works to create peace of mind for clients by delivering honest assessments, transparent pricing when possible, and recommendations that prioritize long-term health and safety. Whether addressing a sudden flood, a slow leak, or a mold concern, PuroClean of the Sandhills emphasizes thorough mitigation, careful cleanup, and a plan for restoration that supports a safe and healthy living or working environment. The business welcomes inquiries from residential and commercial clients seeking reliable moisture management, restoration expertise, and a partner you can trust through every step of the remediation process.