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Dolbier Disaster Restoration

Dolbier Disaster Restoration in Banner Elk, NC offers expert water damage restoration services to restore homes and businesses after flooding and water incidents. Comprehensive cleanup, drying, and mitigation solutions.

Water Damage Restoration Service at 9218 Nc-105 in Banner Elk, NC 28604

Operational
★★★★☆
Rating: 4.3 based on 11 reviews
Address: 9218 NC-105, Banner Elk, NC 28604
Phone: 18282974748
Emails:
Ric Dolbier (Owner) - [email protected]
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Dolbier Disaster Restoration

Dolbier Disaster Restoration Services

24 Hours

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24 Hours is a service that operates around the clock, offering continuous access to support, delivery, or services throughout every hour of the day and night, ensuring availability and immediate help or fulfillment whenever needed.

ASHE

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ASHE is a service that helps people access and manage health and safety resources. It involves guidance, assessments, and support to improve safety practices, stay compliant, and connect with helpful tools and experts.

AVERY

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AVERY is a simple service that helps you store, manage, and share files securely online, with easy tools for organizing documents, collaborating with others, and accessing your work from any device.

BOONE

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BOONE is a simple service that helps you manage tasks, track progress, and stay organized through a user-friendly interface that streamlines planning, collaboration, and reminders in one place.

Carpet And Upholstery Cleaning

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Carpet And Upholstery Cleaning is a service that uses specialized cleaners and equipment to remove dirt, stains, and odors from carpets and furniture fabrics, refreshing, sanitizing, and extending their life with professional extraction and protection methods.

Carpets And Upholstery

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Carpets And Upholstery is a cleaning service that refreshes fabric floor coverings and furniture by removing dirt, stains, and odors, using methods like vacuuming, spot treatment, and deep cleaning to restore appearance and extend life.

Commercial Carpet Maintenance

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Commercial Carpet Maintenance is a service that cleans and protects business carpets, removing dirt, stains, and allergens through vacuuming, spot cleaning, deep cleaning, and periodic treatments to extend life and improve appearance.

Commercial Cleaning

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Commercial Cleaning is professional cleaning services for offices, shops, and workplaces. It includes dusting, vacuuming, sanitizing surfaces, trash removal, floor care, and window cleaning, usually performed after hours to keep spaces tidy and presentable.

Complete Restoration

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Complete Restoration is a full-service recovery process that brings a damaged home or space back to its original condition, including assessment, repair, cleaning, and finishing, using skilled trades and careful planning to restore safety, appearance, and functionality.

Content Cleaning

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Content Cleaning is a service that trims and fixes text and media to remove errors, sanitize sensitive data, fix formatting, and ensure consistency, readability, and safety for publishing or reuse.

Content Restoration

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Content Restoration is a service that recovers lost, damaged, or deleted digital files and media, repairing corrupted data, restoring backups, and returning information to its original state for accessible, usable results.

Debris Removal

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Debris Removal is a service that clears away junk, waste, and broken items from a site or area. It involves planning the cleanup, collecting and transporting debris, sorting recyclables, and ensuring the space is clean and safe afterward.

Deep Cleaning

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Deep Cleaning is a thorough cleaning service that removes dirt and grime beyond regular cleaning. It includes detailed tasks like cleaning inside appliances, scrubbing backsplashes, washing walls, and sanitizing hard-to-reach areas for a fresh, spotless home.

Disaster Restoration

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Disaster Restoration is a service that helps damaged properties recover after events like floods, fires, or storms. It involves assessing damage, removing water or debris, cleaning and sanitizing, repairing structure and systems, and restoring your space to its pre-event condition.

Drying & Dehumidification

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Drying & Dehumidification removes moisture from air and surfaces to prevent damp, mold, and damage. It uses heaters or dehumidifiers to lower humidity, dries out spaces, fabrics, and equipment, and maintains a comfortable, healthy environment.

Drying And Dehumidifying

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Drying and Dehumidifying is a service that removes moisture from spaces and objects, using heaters, fans, and dehumidifiers to lower humidity and dry things like walls, floors, and clothes, preventing mold and damage.

Emergency Response

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Emergency Response is a service that quickly identifies urgent incidents, mobilizes trained responders, provides immediate on-site care or safety measures, coordinates with authorities, and supports follow-up actions to stabilize people and protect property.

Emergency Restoration Services

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Emergency Restoration Services provides rapid assessment and cleanup after disasters like floods, fires, or storms, including water extraction, debris removal, drying, sanitation, and temporary repairs to prevent further damage and restore safety.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps recover spaces after a fire by removing ash and smoke residue, cleaning damaged materials, and repairing or replacing burned or water-damaged structure, floors, and finishes to restore safety and usability.

Floor Care

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Floor Care is a service that cleans and protects floors, removing dirt, grime, and stains. It includes sweeping, mopping, polishing, and applying finishes or sealants to keep floors looking fresh and durable for longer.

Floor Removal

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Floor Removal is the service of safely taking out old or damaged flooring, including removing materials, cleaning the area, and preparing the surface for a new floor. It involves tools, proper disposal, and dust control for a clean, ready-to-install space.

Frozen Pipes

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Frozen Pipes is a water-line repair service that detects and fixes frozen or burst pipes in homes, often using thawing techniques, insulation, and preventive measures to restore water flow and prevent future freezing.

Home Service

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Home Service is a convenient in-home support that helps with everyday tasks, repairs, cleaning, and maintenance. A technician visits your home to perform simple fixes, scheduled chores, or help with home improvement projects, saving you time and effort.

Leather Cleaning

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Leather Cleaning is a service that revives and protects leather items by carefully removing dirt, oils, and stains, conditioning the material to restore softness and shine, and preventing drying or cracking through gentle, professional products.

Mold Cleanup

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Mold Cleanup is a service that removes mold growth from walls, ceilings, and other areas, cleans the affected surfaces, treats the area to prevent regrowth, and ensures the space is dry and safe for occupants.

Mold Damage

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Mold Damage is a cleaning and restoration service that removes mold growth, inspects moisture sources, and fixes water damage to restore safe air quality and protect your home or business from structural issues.

Mold Remediation

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Mold Remediation is a service that finds and removes mold growth from homes or buildings. It includes identifying moisture sources, cleaning affected surfaces, repairing leaks, and taking steps to prevent future mold with proper ventilation and containment.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth, moisture problems, and hidden damage. A inspector examines rooms, tests samples if needed, and provides findings and recommendations to fix leaks and improve air quality.

Odor Control

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Odor Control is a service that reduces and manages unpleasant smells in a space or facility. It involves identifying odor sources, applying treatments, monitoring effectiveness, and adjusting methods to keep the air fresh and compliant with standards.

Odor Restoration

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Odor Restoration is a service that removes unpleasant smells from spaces and items, using cleaning, deodorizing, and sometimes ventilation or ozone treatment to restore fresh air and neutralize persistent odors.

Oriental Rug Cleaning

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Oriental Rug Cleaning is a service that gently cleans handmade carpets using careful washing, inspection for damage, dust removal, stain treatment, and gentle drying to restore colors and softness while protecting delicate fibers.

Remodeling

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Remodeling is the process of updating or changing parts of a home or building to improve layout, fixtures, and functionality. It often involves planning, demolition, new materials, electrical/plumbing work, and finishing touches to refresh the space.

Removing Mold

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Removing Mold is a service that cleans and eliminates mold from walls, ceilings, and other areas using safety-rated methods. It involves identifying moisture sources, treating affected surfaces, cleaning spores, and advising on prevention to stop growth.

Residential And Commercial

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Residential And Commercial is a service that handles building, maintaining, and managing homes and business properties. It covers repairs, renovations, cleaning, safety upgrades, and ongoing upkeep for both living spaces and workplaces.

Restoration Projects

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Restoration Projects is a service that restores and preserves historic buildings, landscapes, or artifacts. It involves assessment, planning, skilled conservation work, and ongoing maintenance to return items to stable, authentic condition while protecting their value.

Restore Your Property

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Restore Your Property helps homeowners recover from damage by assessing, cleaning up, and repairing property after incidents like fires or water damage, coordinating steps, timelines, and costs to restore safety, value, and comfort.

Rug Cleaning

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Rug Cleaning is a service that removes dirt, stains and odors from area rugs using cleaning methods like vacuuming, pre-treating, washing or dry cleaning, followed by drying to restore a fresh, vibrant look and protect the rug’s fibers.

Sewage cleanup

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Sewage cleanup is removing and cleaning up wastewater and contaminated materials after sewer backups or spills. It involves safety steps, drying, disinfection, odor control, and proper disposal to prevent health risks.

Smoke / Soot Cleanup

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Smoke / Soot Cleanup is a cleaning service that removes smoke residue and soot from homes or buildings after a fire, including cleaning surfaces, air, and belongings, to improve safety, smell, and appearance.

Smoke Damage Clean Up

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Smoke Damage Clean Up is a cleanup service that removes smoke odor, soot, and residue from homes or buildings after a fire, using cleaning, deodorizing, air scrubbing, and sometimes repainting to restore safety and freshness.

Soot Odor Removal

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Soot Odor Removal is a cleaning service that removes smoke and soot smells from homes or cars. It involves odor detection, thorough cleaning, deodorizing treatments, and air system refreshes to restore fresh air and reduce lingering residue.

Structural Repairs

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Structural Repairs is a service that fixes and strengthens the main framework of a building, such as walls, beams, and foundations. It involves assessing damage, stabilizing the structure, repairing cracks, and reinforcing where needed to ensure safety and longevity.

Thorough Cleaning

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Thorough Cleaning is a meticulous cleaning service that deep cleans all rooms, appliances, and fixtures, removes dust from hard-to-reach areas, polishes surfaces, and ensures vents, floors, and bathrooms are spotless and refreshed throughout the space.

Upholstery Cleaning

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Upholstery Cleaning is a service that refreshes furniture fabrics like sofas and chairs by removing dirt, stains, and odors. It involves vacuuming, spot treatment, and deep cleaning with suitable solutions to restore look and feel without damage.

WATAUGA

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WATAUGA is a community service that provides local support and resources, connecting residents with information, assistance, and programs to improve daily life and well-being in the area.

Water Damage

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Water Damage is a service that helps fix problems caused by excess water, leaks, or flooding. It involves assessing damage, removing water, drying and sanitizing areas, repairing structural issues, and restoring belongings to prevent mold and further harm.

Water Damage Restoration

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Water Damage Restoration is the process of fixing spaces after flooding or leaks. It involves assessing damage, removing standing water, drying and dehumidifying, cleaning, treating for mold, and repairing structures to restore safe, normal conditions.

Water Mitigation

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Water Mitigation is the process of reducing damage from water intrusion by stopping leaks, removing standing water, drying and dehumidifying the area, salvaging belongings, and preventing mold, with repairs and restoration to return the space to its normal condition.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes standing water, dries and dehumidifies the area, and fixes damaged structure, flooring, and belongings to prevent mold and restore normal use.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold that grows after water damage, drying and sanitizing the area, removing contaminated materials, and restoring your space to prevent further mold growth.

Water damage-related pest control

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Water damage-related pest control is a service that targets pests attracted to or caused by water damage. It combines water damage cleanup with pest inspection and treatment to remove moisture, fix leaks, and prevent mold and pest problems.

Dolbier Disaster Restoration Reviews

Ryan Kauffman
Ryan Kauffman
5 ★★★★★
Dolbier Disaster Restoration was great to work with on our recent insurance restoration claim in the Mountains. Cameron and his team were great in responding and keeping us updated with the process. They came recommend and would definitely recommend them to others.
Jill W. Holmes
Jill W. Holmes
5 ★★★★★
The team at Dolbier is right there in emergency and non-emergency situations. Their communications are superb and they are true professionals. Their team is so kind. We are very grateful for all their help with our water leak situations!
Andee
Andee
2 ★★☆☆☆
Dolbier submitted an 18-page estimate based on soot damage to my home. In reviewing it, I posed my questions and they were answered promptly and with professionalism. They "looked forward to earning my business" and they were our preferred provider. The next day I received a call saying "we can't do you justice" and were rude. We were working with insurance which I imagine most of you are following a home disaster. We are now soot-free after hiring a competent restoration servcies company. I write this as a cautionary review. Dolbier boasted about being the most expensive in town. I never got to experience their high prices but they were the most arrangant.
Jane Sigmon
Jane Sigmon
5 ★★★★★
I just had a very good Oriental rug cleaned by Dolbier. It had a very bad odor that other rug cleaners.were unable to eliminate. The rug came back from Dolbier fresh as a rose. I love.this rug and now I can use it in my home. Thank you, Dolbier, for a difficult job well done.
Lousy Company
Lousy Company
1 ★☆☆☆☆
Had dolbier clean my carpets last year and was not satisfied but put it down to tired carpet.. No wand marks to be seen anywhere carpet left too wet and felt crispy/hard… Not wanting to think bad about People again I put it down to my carpet….. Just had the carpet cleaned again by another company and it looks brand new wand marks Covering the entire carpet soft and fluffy feeling I can only surmise they wet the carpet turned on the machine and sat and did nothing. I would not recommend this company for carpet Cleaning..
Jessica Shore
Jessica Shore
5 ★★★★★
People are very nice and our rug smelt much better! We have alot of furry children and it smelt like a dog lol. Also, looked clean! Thanks Dolbier!
Randy Hutchins
Randy Hutchins
5 ★★★★★
Excellent service!! 5 guys showed up in 5 trucks 5 hours after I spoke with them and they sucked 150 gallons of water out of my carpet and left an industrial dehumidifier with 5 fans. Gone in 1 hour!! Even sprayed an anti bacterial anti mold agent. If you have a flood or a leak... CALL THEM!!
Stacy Cox
Stacy Cox
5 ★★★★★
On time honest, dependable, and I can't say enough how much I appreciate them. I live 800 miles from the property they worked on for me. It was a relief to know they were doing such a great job and worked well with my tenants.
Anita Simien
Anita Simien
5 ★★★★★
Tried 3 different companies in the mountains they are the best so far!
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About Dolbier Disaster Restoration

Dolbier Disaster Restoration is a trusted water damage restoration service located at 9218 Nc-105, Banner Elk, NC 28604. Serving residential and commercial clients throughout the mountains, the company delivers comprehensive restoration solutions designed to minimize damage, shorten restoration timelines, and restore properties to their pre-loss condition. Their team operates with a focus on meticulous attention to detail, clear communication, and professional workmanship, ensuring clients feel informed and supported from the initial call through project completion. As part of their service philosophy, Dolbier Disaster Restoration emphasizes rapid response, thorough assessment, and careful execution across all stages of recovery.

In addition to water damage restoration, the company offers a broad range of related services and capabilities. They provide 24-hour emergency response, enabling fast mobilization for urgent water events, fire damage cleanup and repair, sewage cleanup, odor control, and soot cleanup, all aimed at preventing secondary damage and preserving remaining structures. The service portfolio includes drying and dehumidification, debris removal, and complete restoration tasks to rehabilitate affected areas. For occupants and property managers, the team handles content cleaning and content restoration to recover personal belongings with care, as well as rug, carpet, and upholstery cleaning including oriental rug cleaning and leather cleaning. The business also accommodates structural repairs, remodeling, and floor care, ensuring that both cosmetic and structural elements are addressed during the restoration process.

Dolbier Disaster Restoration positions itself as a full-service restoration partner, offering both residential and commercial capabilities. Their commercial cleaning and commercial carpet maintenance services support businesses in returning to normal operations after water, fire, or other damage events. The team is experienced with job scopes ranging from small residential leaks to extensive commercial restorations, and they coordinate closely with insurance providers to deliver accurate estimates and transparent communications. Clients consistently note the company’s promptness, professionalism, and commitment to customer satisfaction, highlighting the responsive emergency services and reliable project management that keep projects on track and on budget.

Beyond emergency response, the company emphasizes thorough cleaning and odor restoration, mold inspection, mold remediation, mold cleanup, and mold damage remediation. They provide drying and dehumidifying solutions, remediation of water damage-related mold issues, and water mitigation services designed to limit moisture and prevent future problems. Comfort and safety are central to their practice, with thorough cleaning, odor control, and sanitation measures incorporated throughout the restoration process. The team’s approach also includes content and debris management, ensuring that affected properties are restored efficiently while belongings are treated with care.

Customer experiences reflect a commitment to service excellence, with narratives noting responsive communication, professional conduct during emergencies, and careful handling of complex insurance-related processes. Clients frequently commend punctuality, reliability, and the ability to manage both the immediate containment needs and the longer-term restoration strategy. Dolbier Disaster Restoration aims to restore homes and businesses to their original condition with minimal disruption, using industry-standard equipment and proven methods to achieve durable, high-quality results.

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