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Prism Specialties of North Carolina

Prism Specialties of North Carolina provides professional water damage restoration and related services at 1015 Classic Rd, Apex, NC 27539. Offering 19 specialized services to restore and recover properties efficiently.

Water Damage Restoration Service at 1015 Classic Rd in Apex, NC 27539

Operational
★★★★☆
Rating: 4.4 based on 23 reviews
Address: 1015 Classic Rd, Apex, NC 27539
Phone: 19196292011
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Prism Specialties of North Carolina

Prism Specialties of North Carolina Services

Art Restoration

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Art Restoration is the careful repair and cleaning of damaged artworks to return them to their original appearance while preserving their materials and history. It involves assessment, cleaning, repairing breaks or losses, and protecting the piece for the future.

Artwork Restoration

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Artwork Restoration is the process of repairing and preserving damaged or aging art. It involves cleaning, repairing tears or cracks, stabilizing the material, correcting colors, and protecting the piece to bring back its original appearance while preserving its value and history.

Damage Recovery

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Damage Recovery is a service that helps restore or fix items after damage. It involves assessing the issue, sourcing parts if needed, performing repairs, testing functionality, and ensuring the item works safely again.

Disaster Recovery

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Disaster Recovery is a plan and set of actions to restore critical IT systems and data after a disruption, like a flood or cyberattack. It includes backups, failover to alternate sites, and step-by-step procedures to resume operations quickly and safely.

Disaster Response

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Disaster Response is an emergency service that quickly helps communities after a calamity by coordinating rescue, medical aid, supplies, housing, and cleanup, while coordinating with authorities and volunteers to reduce harm and speed recovery.

Document Restoration

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Document Restoration is a service that repairs and preserves old or damaged papers, photos, and records. It involves cleaning, flattening, repairing tears, correcting fading, and digitizing items to prevent further damage and keep them accessible.

Electronic Restoration

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Electronic Restoration is a service that repairs and restores electronic devices and components, fixing issues like power problems, damaged screens, software glitches, and worn-out hardware to bring them back to working condition.

Equipment Restoration

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Equipment Restoration is a service that repairs, refurbishes, and brings worn or broken tools and machines back to good working condition, replacing parts, cleaning, testing performance, and ensuring safety for reliable, extended use.

Equipment cleaning

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Equipment cleaning is the process of removing dirt, debris, and contaminants from tools or machines to keep them safe, functional, and ready for use. It involves washing, wiping, sanitizing, and inspecting for wear or damage.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water damage from a home, cleans and deodorizes spaces, and repairs structural and cosmetic damage to restore safety and livability after a fire.

Insurance Claims

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Insurance Claims is a service that helps you report a loss or damage to your insurer, gather documents, assess fault and costs, and process your claim for compensation or repairs. It guides you through forms, deadlines, and approval steps.

Pack Out

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Pack Out is a service that helps you remove all personal belongings, trash, and debris from a space after use, often from a move or project. It involves sorting, packing, hauling away items, and cleaning the area to leave it ready for someone else.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up sewage spills, sewage backup, or contaminated water. It involves containment, pumping out waste, cleaning and sanitizing surfaces, disposal of hazardous materials, and restoring the affected area.

Smoke Damage

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Smoke Damage is a service that assesses and cleans up damage from smoke after a fire, removing odors, soot, and residues from walls, ceilings, and belongings, repairing and restoring affected areas to improve safety, air quality, and appearance.

Specialty contents restoration

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Specialty contents restoration is a service that rebuilds or repairs unique, high-value media or data (like rare documents, art, or specialized files) to recover usability, quality, and accessibility after damage, loss, or deterioration.

Textiles Restoration

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Textiles Restoration is a service that conserves and repairs fabric items like clothes, quilts, and tapestries, using careful cleaning, mending, and stabilization to slow deterioration and return them to their original look and function.

Water Damaged Art

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Water Damaged Art is a service that helps restore or salvage artwork and items exposed to water, drying and stabilizing materials, cleaning surfaces, repairing damage, and preserving the piece so it can be displayed or stored safely again.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that assesses and removes standing water, dries and sanitizes affected areas, removes mold, and repairs structural damage to restore a home or business after floods, leaks, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that fixes damp, moldy areas after water intrusion. It inspects, treats, and removes mold growth, dries surfaces, and uses containment and sanitization to prevent re-growth and protect indoor air quality.

Prism Specialties of North Carolina Reviews

Scott Kelley
Scott Kelley
5 ★★★★★
Jesse Hockman did an EXCELLENT restoration job on a $12,000 oil painting (42x48 inches). It has a large scratch/tear that is 100% fixed. His fees were very reasonable — especially considering the quality of his work. The thought process he invested in doing a perfect job was very reassuring. All of the employees were helpful and friendly. I’d give them ten stars if that was possible! GREAT JOB! Highly recommend!!
Melissa Johnson
Melissa Johnson
5 ★★★★★
Jesse and his team did an outstanding job restoring 3 NASA photos that sustained mold and moisture damage. They removed mold from the photos and mats; rematted and reframed these treasures for us expertly! They now hang proudly and beautifully for us to enjoy for years to come. Words can't express how happy we are with the work, time and expertise that was put into this job.
Trish Parker
Trish Parker
5 ★★★★★
Jesse and Ryan did an amazing job when they came to pick up the art work and precious items from my flooded home. I was even more impressed when they, along with Calvin, returned with the itemized inventory, unpacked it and hung the art work on the walls. They are professional, caring, kind and knowledgeable. I highly recommend their services. It’s nice to know a company with employees that love their job and do it better than one would expect. Thank you❣️
lauren doskoez
lauren doskoez
1 ★☆☆☆☆
We had a fire in my garage 12/2022. This company never had a signed work order from us and came took my whole house apart ransacked closets etc. they ripped curtains off the walls and left holes in my walls where the rods were they took absolutely no care. My neighbor said they were in an out of here in like two hours time like it was some kind of robbery heist absolutely pathetic and did it while I was at work so they knew I would have no way of knowing if they were even here as my house had no power. At the time my house was all decorated for Santa and they just threw everything in big boxes nothing wrapped individually. As I take my Xmas stuff out every frame is is chipped, scratches my stockings have pulls in them. They originally charged me like $3700 just to get my belongings back when they never should’ve taken them in the first place and never cleaned anything. However my insurance adjuster told me I don’t owe them anything except maybe a couple hundred dollars and then when it was realized I never signed off on their work so they reimburse me everything. I think the owner was in fear of a lawsuit when he realized they had no business being in My Home . There was only two years old at the time my driveway is now stained. Can’t get that out. My Christmas stuff is all scratched. I still have four missing curtain panels that were in the closet missing coats. I feel there was one whole bag of my belongings we never got back. I realize now it’s too late now to go after them but at the time I was just a mess from the fire, and I was happy to have my stuff back. this company will just have you put a lock box on your door and talk this talk knowing your brain is just mush and you don’t realize what you’re signing or doing please be cautious using this company and don’t allow them access to your home without you there.
Marie B.
Marie B.
5 ★★★★★
Our house experienced a lighting strike which resulted in a fire. The smoke filled every room throughout the house causing damage to some artwork in a variety of different mediums (pastel, oil on canvas, serigraph, lithograph). My experience of working with ART of NC staff was terrific. They were professional, responsive to my questions, and knowledgeable about insurance claim processes. My restored artwork was wrapped with extreme care, hand delivered to our residence, and the restoration/cleaning of our artwork pieces from the smoke damage and odor surpassed by expectations. I recommend this firm for your next art restoration project.
Amanda Duty
Amanda Duty
5 ★★★★★
I've had the pleasure of working with Prism Specialties of NC for several years. I'm always thankful for their quick response time, great communication, and stellar customer service. Ashley is a joy to work with and super knowledgeable about the industry. She's willing to assist in any way possible to get the job done quickly and thoroughly!
Ray Fell
Ray Fell
5 ★★★★★
Exceptional customer service and expertise demonstrated by Jesse of ART of NC! I found an old water color painting that was in really bad shape that my grandfather did in 1982, a year before he passed away. It was very dirty and some of the color had worn off. Jesse was incredibly responsive, reasonably priced, and helpful to explain a process I know little about. I sent the before and after to my mom and aunt and they both said their dad would be so proud! I'm thrilled with the result and highly recommend ART of NC!
Kelly McHugh
Kelly McHugh
5 ★★★★★
ERS saved the day - after the fire they were on site immediately to help us salvage as much of our art, valuables and electronics as possible. We will be forever grateful. The entire team was courteous, compassionate, and professional. High fives especially to Daniel and Ciro. Great job!
Alexis Williams
Alexis Williams
4 ★★★★☆
ERS is a good company overall! We had a fire earlier this year and they came and packed up all of our contents. They stored, cleaned and organized everything before they brought it back to our house! When Daniel, Ciro and another guy (I’m sorry I forgot his name) came to bring things back they had great customer service, very professional, patient, knowledgeable. I didn’t give a five-star because there was a lot of miscommunication and no returned calls as promised from in office staff when we had questions about certain things. Overall we had a pretty good experience and would recommend ERS!
Diana Herrington
Diana Herrington
5 ★★★★★
So professional. Donna, Norma, Mike and Daniel picked everything up and did great with inventory. Daniel and Ron came today to return my belongings and clean all the electronics. They went above and beyond to explain everything and put things back where they belonged. GREAT job to you all. Thank you for getting things done and getting me back in my home for Christmas. 🤗❤️
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About Prism Specialties of North Carolina

Prism Specialties of North Carolina is a comprehensive Water Damage Restoration Service located at 1015 Classic Rd, Apex, NC 27539. In addition to water damage services, the company provides a broad range of fire and building restoration capabilities, reflecting a commitment to safeguarding and restoring valuable contents and structures after emergencies. The organization serves residential and commercial clients, offering rapid response and thorough project management to minimize disruption and protect property value. Their approach emphasizes careful assessment, transparent communication, and meticulous workmanship from initial containment to final restoration. The team leverages extensive experience in damage recovery, disaster response, and disaster recovery to coordinate with insurance providers and streamline the claims process, ensuring clients receive clear guidance and dependable timelines throughout every phase of a project.

Core services include Water Damage Restoration Service, Fire Damage Restoration Service, and Building Restoration Service, complemented by specialized offerings such as Water Damaged Art and Water damage-related cleanup & repair. The company also handles a wide array of restoration and cleanup tasks for sensitive or valuable contents, including Art Restoration, Artwork Restoration, Textiles Restoration, and Specialty contents restoration. For permanent or semi-permanent mitigation, they provide Equipment restoration and Equipment cleaning, as well as Document Restoration and Electronic Restoration to recover important materials affected by water, mold, smoke, or other damaging conditions. Their disaster response and disaster recovery capabilities ensure a coordinated, client-focused response during emergencies, with careful packaging and packing out of belongings when needed to protect items during the restoration process.

The team emphasizes comprehensive service coverage, including Sewage cleanup, Smoke Damage remediation, and Fire damage cleanup & repair, along with Insurance Claims assistance to help clients navigate the often complex insurance landscape. Their process often includes inventory and documentation of items prior to restoration, followed by professional removal, secure storage, cleaning, restoration, and careful reintroduction to living or working spaces. Clients frequently praise the firm’s responsiveness, compassionate approach, and attention to detail in handling both large-scale and delicate projects. The staff’s dedication to quality is evident in the craftsmanship of restoration work, the precision of damage recovery steps, and the respectful, client-centered communication that accompanies every stage of a restoration project. Whether restoring damaged artwork, textiles, photographs, electronics, or architectural elements, Prism Specialties of North Carolina strives to restore items to their pre-loss condition while providing transparent updates and reliable timelines. This emphasis on integrity, expertise, and customer satisfaction positions them as a trusted partner for comprehensive restoration and recovery services in the Apex area and nearby communities.

Fire Damage Restoration Service

Prism Specialties of North Carolina in Apex offers expert fire damage restoration, including smoke and odor removal, structural cleaning, and rebuild support to restore your home safely and quickly after a fire.

Building Restoration Service

Prism Specialties of North Carolina offers expert building restoration services in Apex, NC, including water, fire, and mold remediation, structural repairs, and preventative maintenance to revive and preserve commercial and residential properties.

Water Damage Restoration Service

Prism Specialties of North Carolina offers expert water damage restoration in Apex, NC, including quick water extraction, thorough drying, mold prevention, and complete rebuilds to restore homes safely and efficiently after leaks, floods, or storm damage.

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