Rapid Dry

Rapid Dry Services

Rapid Dry Reviews

Kindra Boyd

5 ★★★★★

On July 25th, we woke up to a flooded kitchen, dining room and basement. We had started the dishwasher before going to bed the night before and it had apparently malfunctioned. It was pouring water out the bottom of the machine. We called our insurance agent who recommended Matt with Rapid Dry. Even though I called him early in the morning, he quickly responded and we set up a game plan. He came out to inspect the damage and take moisture readings for insurance. He also set up huge fans and dehumidifiers to help with moisture in the walls and floors, trying to mitigate the damage to our home. After a few days, his team came in to tear out all of the damage. He was continuously reaching out to make sure we were doing okay and he explained every step of the process to us. He gave us recommendations for contents companies who would pack up all of our personal belongings in the damaged rooms and store them and for contractors for the rebuild. He also met with the insurance adjuster and worked with him to make sure that process went smoothly. I can't give Matt and his team enough praise. He held my hand throughout the whole process and made sure I knew what to expect. He was very professional and attentive, despite having multiple projects going on due to extensive rain and flooding across the city. We live in Raymore, but I'm sure they service the only KC Metro. I would highly recommend Rapid Dry if you find yourself in a similar situation.

Weird Ali

5 ★★★★★

I'm very thankful for Rapid Dry! If they hadn't come out on the weekend with their industrial dehumidifier. We would have lost so much more stuff in our basement. Thanks to their help we didn't have to cut any drywall or replace any wood. The basement is disinfected and clean as if nothing ever happened. Thank you Rapid Dry team you are much appreciated.

Ceveroes 249

5 ★★★★★

We recently had an excellent experience with Rapid Dry regarding our sunroom. After a heavy rain, we discovered that the walls and carpet were badly soaked. We reached out to Rapid Dry, and Matt promptly came to assess the situation. He was fantastic—explaining the entire process clearly and addressing all our questions. Matt and his team quickly got to work, removing the sheetrock, carpet, and padding. Unfortunately, they found mold, which required remediation. They sealed off the room to ensure our safety during the process. After remediation, they set up dehumidifiers and floor dryers to prevent further issues. Matt even returned to meet with the claims adjuster, walking him through the findings and potential causes of the water infiltration. His efforts helped us get our previously denied claim approved. His dedication exceeded our expectations. I highly recommend Rapid Dry for their responsiveness, professionalism, and their willingness to go the extra mile!! -The Craig Family

David Farkas

5 ★★★★★

Rapid Dry's response to our basement flooding was extremely prompt and professional. Matt did a great job of explaining the sequence of events to expect and timing of all the work remediation. He was also very helpful with any hurdles working with insurance. I would recommend Rapid Dry to anyone as our experience was top of the line.

Jessica

5 ★★★★★

We had a significant flood in our basement early Thursday morning. Matt responded at 4:30am and didn't leave until about 11am. He was extremely professional, did a fantastic job helping to remove as much water as possible & all for a fair price. I highly recommend Rapid Dry KC!!

Jeff

5 ★★★★★

Matt is a top professional in his work, attention to details, and follow up! On time, on schedule, and did everything exactly as he said he was going to do and kept me updated and coordinated with me daily! I rated price of service as unsure/unknown only because Im not aware of that information as it was paid by a company that did water damage to my basement when working on a main gas line in front of my house (they broke my waterlline) and matt with rapid dry was the cleanup restoration company they had contact me.

Super Man

5 ★★★★★

Our refrigerator went out and water covered the wood floors in our kitchen while we were on vacation. We were afraid that we would have to rip out part of our floors and replace the wood. It sounded like a huge hassle, until I talked to my insurance agent about the problem. He recommended Matt at Rapid Dry and he was at my house the same day to evaluate the damage. The system he used removed all the moisture from my wood floors, and allowed them to lay back down and un-buckle. It took about a week, but when it was done the floors were back to normal. They did a great job with the repairs, and were at my house about every other day to adjust the drying system. In the end, for our situation, the repair costs were about the same as the home insurance deductible. We are very pleased with the results! We recommended Rapid Dry for your water damage issues!

Melissa Buck

5 ★★★★★

I had a terrible sewage flood in the basement of my condo - I'm downtown in an old historic building and storm in July did us in. The best thing I did that day was get in touch with Matt at Rapid Dry. I attempted to get water out myself for a few hours before becoming incredibly overwhelmed. When I called Matt, he walked me through what would likely happen, gave me an ETA of his arrival, and then showed up on time the same day to assess. It felt like quite a big job - we ended up having a 2' flood cut around the entire perimeter of my unit, my entire bathroom had to be gutted. Studs removed. Carpet out. Furniture thrown away. But I just had to let Matt & his crew in and they took care of EVERYTHING. He worked directly with my insurance carrier as well, providing everything they needed in a very timely manner. He was very communicative and immediately called or texted with any changes or concerns and was always right on time throughout the process. He worked until 9pm making sure everything was taken care of. It was so fast -- unfortunately 6 other units in my building were also affected, and many of them are STILL waiting on their mitigation to begin, over a month later, with a different company. Finally, my HOA had ServPro come out to assess all of the damage in the common spaces, and they commented on what a good job was done in my unit. The whole flood experience has been awful, and I'm sorry if you're having to read this review, but I could not recommend Matt more if you need water removal and cleaning. Got the job done and eased my anxiety about the process and insurance, and is an incredibly friendly and kind person to boot!

Susan Thompson

5 ★★★★★

I had water leaking from my bathroom ceiling. I thought my roof was leaking so I called Rapid Dry for help. Matt arrived quickly to assess the situation. He also had a roofer come to check the roof for leaks. What really stood out was their professionalism and attention to detail. They explained every step clearly. They found out the water was coming from a leaky showerhead that was spraying water on the ceiling. Matt solved the problem by setting up a high powered fan to dry the ceiling. I highly recommend Rapid Dry to anyone dealing with water damage. Matt turned a stressful situation into a smooth, worry-free experience.

B Coy

5 ★★★★★

Wonderfully responsive, great leadership at the top and the team works extremely hard. It’s always a challenging time when customers need their services and they help take some of the weight off!! Would definitely recommend the Rapid Dry team and will use them again when needed.

About Rapid Dry

Rapid Dry is a Water Damage Restoration Service located at 10504 N Michigan Ave, Kansas City, MO 64155. Serving the Kansas City metro area, the company specializes in water damage-related cleanup and repair, offering comprehensive services to mitigate, remove, and restore affected spaces. Their approach centers on rapid response, thorough assessment, and careful coordination with insurance providers to streamline the recovery process for homeowners and businesses alike. The team is trained in moisture readings, containment, and the proper use of dehumidification and extraction equipment to minimize secondary damage and mold growth. Rapid Dry emphasizes clear communication, guiding clients through each step from initial inspection to final restoration, ensuring expectations are understood and met. They maintain a focus on safety and meticulous workmanship, choosing methods that preserve structural integrity while restoring functionality and comfort to the affected areas. The service portfolio includes emergency response for flooded kitchens, basements, sunrooms, and other living or working spaces, with attention to removing water, drying walls and floors, removing damaged materials, and executing necessary repairs. In addition to cleanup, they provide remediation when mold or contamination is discovered, followed by preventative measures such as dehumidification, air purification, and moisture stabilization to prevent recurrence. Rapid Dry also assists with contents-related guidance, offering recommendations for packing, storage, and coordination with contents restoration specialists as needed. The company values responsive, professional service; their team is known for explaining the remediation sequence, documenting findings, and coordinating with insurance adjusters to facilitate approvals. Their client testimonials reflect punctuality, transparency, and dedication, with homeowners noting rapid on-site action, thorough documentation, and compassionate support throughout the recovery journey. The staff is described as detail-oriented, reliable, and accessible, often staying on-site to monitor progress and adjust drying equipment to achieve optimal drying results. By combining technical expertise, empathetic customer care, and a commitment to getting spaces back to pre-loss condition, Rapid Dry strives to minimize disruption and help clients regain peace of mind after water damage events. Their mission is to deliver efficient, quality restoration services that restore safety, comfort, and value to homes and commercial facilities in the Kansas City area.

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