ServiceMaster

Air Conditioning Systems helps cool and dehumidify indoor spaces, keeping rooms comfortable. It involves choosing, installing, maintaining, and repairing units or ducts, with components like condensers, evaporators, and thermostats to control temperature and air quality.

The first step in our process is to inspect the area of concern, identify the water sources feeding the mold, and assess the damage. If you answer yes to any of these, you should consider having an inspection from a hygienist performed. Molds feed on cellulose, dirt, dust and water, so growth can be hidden from plain view. If you aren’t sure, ServiceMaster of Columbia can come out and do a moisture check. Our technicians will not only check for visible signs of mold, but employ various technologies for detecting hidden mold and water sources.

Biohazard & Trauma is a service for safely handling and studying hazardous biological materials and traumatic injuries, including decontamination, infection control, risk assessment, and specialized care or response to exposure or accidents.

Black Mold is a hazardous indoor fungus that grows in moist areas, releasing spores that can irritate lungs and allergies. The service involves identifying moisture problems, testing for mold, safe containment, and cleaning or remediation to prevent recurrence.

Blood Cleanup is a service that safely removes blood and bodily fluids from scenes, disinfects the area, disposes of contaminated materials, and restores a clean, sanitary environment following safety regulations.

Board Up Service provides temporary coverings for broken windows or damaged doors to secure a property after damage, using plywood or boards, fastened safely to prevent weather exposure, trespassing, or further harm until permanent repairs are made.

Burst Pipes is a service that fixes leaking or burst plumbing lines, replacing damaged sections, clearing clogs, and testing for leaks to prevent future water damage in homes or buildings.

Inspect, with you, the area to be serviced and review the total cost of the service. Apply a pre-spray to the carpet and let it dwell for three to five minutes. The pre-spray is a detergent solution that emulsifies (breaks down) the soil embedded in the carpet. Extract the detergent solution. Rinse with clear water. This removes any residue that might cause the carpet to re-soil faster, allowing for fresh, clean carpets. Post-treat any spots that might remain. Inspect the carpets with you to ensure your complete satisfaction.

Carpet cleaning is a service that removes dirt, stains, and odors from carpets using cleaners and equipment. It involves vacuuming, pretreating spots, deep cleaning with steam or dry methods, and drying to leave the carpet fresh and close to its original look.

Clean And Restore is a service that tidies and refreshes a space or item, removing dirt, grime, and stains, then repairs or revives its appearance to look nearly new, improving function and ambiance.

Commercial And Residential Restoration is a service that repairs and restores buildings after damage like fire, water, or storms, covering cleaning, fixing structural issues, replacing materials, deodorizing, and returning spaces to safe, usable condition.

Commercial Buildings is a service that covers planning, designing, constructing, and maintaining non-residential properties like offices, shops, and warehouses, focusing on functionality, safety, energy efficiency, and compliance with laws.

Commercial Mold Damage is a service that detects and cleans mold in business spaces, stopping growth, removing contaminated material, drying the area, and preventing future outbreaks to protect property, health, and operations.

Commercial Mold Detection is a service that inspects buildings for mold growth, assesses moisture sources, and collects samples if needed to identify mold types and recommend removal or remediation steps.

Commercial Property Restoration is a service that repairs and restores business buildings after damage from fire, water, storms, or mold. It involves assessment, cleaning, debris removal, drying, repair of structures, and returning the property to usable condition.

Fire can be a very damaging force and while our fire damage restoration team will do everything in their power to clean and restore your home or business, many areas will have to be re-built. ServiceMaster of Columbia’s fire cleanup serviceswill work with sub constructors to bring your space back to its new condition.

At Service Master, we utilize advanced products and systems for restoring a wide variety of different smoke damaged contents, and can work with you and your insurance company to determine which items should be cleaned or restored.

Content Restoration is a service that recovers and repairs damaged or lost digital content, such as documents, images, or videos, by extracting data, reconstructing files, and restoring accessibility with careful preservation of original quality.

Deep Clean is a thorough cleaning service that targets hard-to-reach and cluttered areas, removing dirt, dust, and grime with intensive room-by-room attention, often including inside appliances, furniture, and behind fixtures for a spotless, refreshed space.

Deodorization Services remove unwanted smells from spaces or items by cleaning, airing, and treating with odor-neutralizing agents to freshen air and surfaces, often used for homes, cars, or industrial spaces.

Disaster Damage is a service that assesses and documents the impact of events like storms, floods, or fires, estimating losses, organizing recovery steps, and guiding insurance and relief efforts to help communities rebuild.

Disaster Recovery is a plan to restore IT systems and data after a disruption like a fire, flood, or cyberattack. It involves data backups, failover procedures, recovery time objectives, and tested steps to quickly resume operations with minimal downtime.

The Disaster Recovery Service helps restore critical systems after a disruption by backing up data, switching to safe instant or staged systems, and guiding plans to resume operations quickly with tested processes and support.

Disaster Restoration Services help repair and recover properties after events like fires, floods, storms, or mold. It involves assessing damage, removing debris, drying and cleaning, repairing structure, and restoring belongings to their pre-loss condition.

Disinfection Services clean and sanitize spaces to remove germs and viruses. It involves applying approved cleaning products, team wiping surfaces, and often treating high-touch areas to reduce the risk of illness and create a safer environment.

Once the water is gone, the next step is to make sure all the moisture is out of the air. Leaving any moisture behind makes the area susceptible to mold and mildew, which can eventually cause health problems. Dehumidifiers are used to draw out the moisture while high-velocity blowers move the air around to dry the area. This process works to bring the humidity levels in the home back down to normal. Getting rid of the moisture could also means removing all the wet items from the area. Typically, water damaged carpet must be lifted or removed temporarily before drying it and putting it back in place. In some cases, the padding may need to be replaced since it retains the water much like a sponge.

Acting quickly can help minimize replacement costs so please call as quickly as possible to have one of our highly trained staff assess your fire and smoke damage. We can provide a written estimate and start mitigating the damage by arranging board up service and evaluating sensitive items for emergency pre-cleaning.

Flood Clean Up is a service that removes water, dries areas, and cleans up mud and debris after floods. It involves safety checks, using pumps and dehumidifiers, sanitizing surfaces, and restoring homes and belongings to reduce damage and prevent mold.

Flooded Basement is a service that quickly removes water from a basement, dries surfaces, and prevents mold by using pumps, dehumidifiers, and sanitizers to restore a safe, dry living space after a flood or plumbing leak.

Flooring is the process of installing or repairing the surfaces on floors, such as wood, tile, carpet, or vinyl. It involves choosing a material, measuring and cutting, removing old flooring, and securely laying or finishing the new floor for a durable, attractive surface.

Frozen Pipes is a service that detects and fixes pipes that have frozen in cold weather, preventing bursts by thawing and insulating them, checking for damage, and ensuring the plumbing system can resume normal flow safely.

Furnace Malfunction is a service that helps diagnose and fix problems with your heating system, such as not warming, strange noises, or pilot light issues, by assessing, repairing, and testing the furnace to restore safe, reliable heat.

The extent of damage and the construction of furniture will determine if your furniture can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture should be documented, and if any items need to be discarded, a customer release form will need to be signed. Start documenting your damaged items, especially if you are turning in a claim.

Furniture Restoration is the process of repairing, cleaning, and refinishing old or damaged furniture to return it to its original appearance and function, including fixing scratches, replacing parts, sanding, staining, and sealing to protect it.

Grout Cleaners is a service that removes dirt, mold, and stains from the grout lines between tiles, using brushing and cleaning solutions to refresh and brighten tiled areas in bathrooms, kitchens, and floors.

Items are carefully cleaned by hand with special care taken to use dry methods with water-sensitive items.

Hazardous Material is a service that handles dangerous substances like chemicals or fuels, focusing on safe transport, storage, and disposal, using proper containment, labeling, and procedures to prevent harm to people and the environment.

Home Maintenance is a service that keeps your house in good condition by performing routine repairs, inspections, and tasks like cleaning, servicing systems, fixing leaks, and small upgrades to prevent bigger problems and maintain comfort and safety.

Home Water Damage is a service that helps repair and restore your house after leaks, floods, or spills. It involves inspe ction, water removal, drying, mold prevention, and repairs to damaged walls, floors, and ceilings, returning your home to normal.

A hygienist will provide the homeowner/property owner with a remediation protocol based on their findings. If mold is in a public building, it will need to be tested for Asbestos/ACM per Federal and State law. Based on the age of property, Asbestos/ ACM testing may be required.

Insurance Claim is the process of requesting payment or reimbursement from an insurer after a loss or damage covered by your policy, involving reporting the incident, providing details and documents, and awaiting approval or payout.

Main Water Line is the main underground pipe that brings fresh water from the city supply into your home; it involves inspecting, repairing, or replacing sections of the pipe to ensure reliable water flow and detect leaks or damage.

Mold Problem is a service that identifies, tests, andremedies mold growth in homes or buildings, assessing moisture sources, removing mold, and restoring air quality to prevent health issues and further damage.

Mold remediation is cleaning up and removing mold from indoor spaces, stopping moisture that feeds it, and repairing the area to prevent future growth. It involves inspection, containment, cleaning, drying, and sometimes replacing materials.

Power Washing is the use of high-powered water spray to clean dirt, mold, and grime from outdoor surfaces like siding, decks, and driveways. It involves using a pressure washer to blast away grime, restoring the surface’s clean, fresh appearance.

Premier Restoration is a service that returns damaged or worn items to their original condition through cleaning, repairs, and restoration techniques, including assessment, careful handling, and quality finishing to extend the item’s life.

Reconstruction Services helps restore buildings damaged by disasters or wear. It involves assessing damage, cleaning, repairing or rebuilding structure and systems, and ensuring safety and compliance as the space is returned to usable condition.

Remodeling is renovating a space to improve layout, fixtures, and finishes. It includes planning, demolition, updating kitchens or baths, adding or moving walls, electrical and plumbing work, and finishing touches to refresh the look and function of a home or room.

Once the area is sanitized and free of water and moisture, we can move to the restoration phase of our process.

Restoration Specialty Services helps repair and restore damaged homes or properties after events like water, fire, or storm damage. It includes assessment, cleanup, drying, debris removal, mold prevention, and repairs to return spaces to safe, functional condition.

Roof Leaks is a service that finds where rainwater is seeping into your roof and fixes it. It involves inspecting the roof, identifying leaks, and repairing damaged shingles, flashing, or underlayment to prevent water intrusion inside your home.

Roofing is the service of installing, repairing, or replacing the top covering of a building. It involves inspecting for damage, removing old materials, laying down new shingles or other materials, sealing edges, and ensuring weatherproof protection and insulation.

Sewer Back Up is a service to remove and clean up water and waste from sewer backup in homes or buildings, fix the source of the backup, sanitize affected areas, and restore safety and normal operation after a plumbing or drain issue.

Smoke Damage Restoration is a service that cleans and repairs items and spaces affected by fire smoke. It removes soot, neutralizes odors, restores surfaces, and digits damaged materials, returning homes to safe, clean condition after a fire or smoke event.

One of the most challenging aspects of a fire restoration project is that smoke and soot often affect rooms the fire did not even touch. Untreated, the soot and smoke left behind can continue to cause damage and the lingering odors can make the structure uncomfortable to occupy. ServiceMaster of Columbia’s smoke removal services can minimize smoke damage and save your property from continual damage.

Soot & Odor Removal is a cleaning service that eliminates smoke soot and smells from homes or businesses, using specialized tools to clean surfaces, neutralize odors, and restore air quality after fires or smoke damage.

Specialty Services are expert, customized offerings beyond standard options, focusing on niche skills, tailored solutions, and elevated support to meet specific client needs.

Spray And Wipe is a quick cleaning service where a surface is sprayed with a cleaning solution and wiped clean, removing dirt and germs. It covers countertops, desks, and small areas for a simple, fast refresh.

Storage Services is a service that securely stores and manages data and files for you, including backup, retrieval, and protection from loss or damage, with easy access and scalable capacity as your needs grow.

Evaluate Insulation - Determine whether it is more cost effective to dry it in place or remove and restore it. Inspect Attic - Inspect area for wet insulation, framing and stored contents that may need to be treated or protected. Inspect Basement - Basements and crawlspaces often need to be inspected to plan for proper drying procedures for possible water seepage. Inspect Ductwork - Ductwork may be inspected for water intrusion throughout affected areas, including floor vents.

Structural Damage is a service that identifies, assesses, and documents harm to a building’s structure, such as cracks, bowing, or moisture damage, and provides steps to repair, reinforce, or replace affected parts to restore safety and stability.

Structural Restoration is a service that repairs and strengthens building structures, like foundations, beams, and supports, to prevent damage and improve safety. It involves assessment, targeted repairs, weatherproofing, and reinforcement to restore stability.

A sump pump is a device installed in a basement or crawl space that removes accumulated water and drains it away from the building to prevent flooding, usually powered by electricity and connected to a drainage system or sump pit.

This process neutralizes odor using a strong deodorizer that penetrates everywhere the smoke traveled. It requires the removal of pets, plants and people for a short period of time.

Tile & Grout Cleaning Services remove dirt, stains, and grime from tiled floors and walls. It involves deep cleaning, scrubbing grout lines, and sealing or protecting surfaces to restore shine and make tiles look like-new.

Tile Floor is a service that installs or replaces tiled flooring. It involves measuring, selecting tiles, preparing the floor, laying and grouting tiles, sealing edges, and finishing touches for a durable, clean, and stylish floor.

Tile Floors is a service that installs or replaces floor tiles in homes or offices, including measuring, preparing the surface, cutting tiles, applying adhesive, grouting, and finishing with a clean, durable tile floor.

Violent crimes, unattended deaths and other serious accidents often create areas that require the removal of biological contamination as well as cleaning and restoration. We also understand that these are traumatic events and often need to be dealt with discreetly and sensitively, so we make it a priority to handle the cleanup process with integrity, professionalism and respect.

Unattended Death Cleanup is a professional service that safely cleans and deodorizes a scene after a death occurs when no one is present, including removing biohazards, sanitizing surfaces, deodorizing, and restoring the area to a safe, presentable condition.

During the inspection process, we may remove baseboards and drywall to better determine the level of damage and or remove materials that are affected by water. Depending on the type of baseboard and loss, removal may be necessary to help dry the structure and address issues with moisture being trapped between the baseboard and the wall. For drywall, we can often drill holes in walls and the ceilings to allow the moisture to escape and dry, minimizing further damage to sheet rock and framing and preventing potential microbial growth. Ultimately, we will evaluate the source of water, the duration or the water exposure and the visible damage to determine whether walls, ceilings and cabinets are salvageable or if it's more cost effective to replace them.

Water and Flood Damage service helps restore and repair areas affected by water from leaks, rain, or floods. It includes assessing damage, pumping out water, drying, cleaning, sanitizing, and repairing structure and belongings to prevent mold and further harm.

Water Damage From Frozen Pipes refers to problems when pipes burst or leak after freezing, causing water damage. It involves frozen pipes, thawing risks, bursts, cleanup, drying, repairs, and preventing future freezes with insulation and climate control.

A Water Heater is a home appliance that warms cold water for showers, sinks, and laundry. It stores hot water in a tank or heats it on demand, using electricity, gas, or other energy sources, and may require installation, maintenance, and safety checks.

Water Heaters provides installation, maintenance, and repair of electric or gas systems that heat water for sinks, showers, and appliances, including inspecting tanks, replacing parts, and ensuring safe, efficient operation.

Water Leaks is a service that helps identify, locate, and fix drips or hidden water leaks in homes or buildings, using inspections, sensors, and professional repair work to prevent damage and save water.

Water Mitigation is the process of drying and repairing a space after water damage. It involves stopping the source, removing excess water, drying and dehumidifying, cleaning, and repairing damaged materials to prevent mold and further harm.

Weather Damage is a service that assesses and documents damage caused by weather events like storms, floods, or hail. It involves inspections, risk evaluation, and reporting to help with insurance claims, repairs, and resilience planning.