PuroClean of Waconia

PuroClean of Waconia Services

PuroClean of Waconia Reviews

Scott DeLong

5 ★★★★★

The PuroClean Waconia team handled our kitchen water loss and restoration with excellence and provided end to end continuity every step of the way. Within hours of our first call, Rob and Ella led a knowledgeable and friendly mitigation team through water damage clean up from a dishwasher leak that destroyed hardwood floors and cabinets in our kitchen in a timely and thorough manner. You can count on the team to bring professionalism, deep knowledge, kindness, and empathy when you bring them into your home in a time of duress. After the space was completely dry, we were introduced to the owner Ryan and he walked us through a proposed rebuild plan and unlike other rebuild contractors our insurance company suggested, was open to the challenge of including overall improvements we had been considering prior to the water loss. We worked with Ryan and Tyler to replace flooring, install new cabinets, raise a sunken living room floor to seamlessly connect entryway, living room, and dining room, widen a walkway, and add a much needed kitchen pantry. All significant improvements to our home that the team handled with grace every step of the way. When final cabinet design didn’t go as originally planned, Ryan worked with us to correct it. Roger ensured level flooring was installed with reductions to squeaks and creaks throughout and built a solid foundation to raise the sunken living room before laying new vinyl plank flooring. Dan, Jessie, and Marshall all worked hard to ensure cabinets were built and installed correctly with accuracy, and they really look amazing and transformed the usability of our kitchen with many storage upgrades. Tyler, Ryan, and Roger all ensured each build challenge was met with a solution and communicated with me every step of the way. Jean leads the customer care outreach with a smile to help when schedules get busy and ensure an open communication line for feedback. Ryan is building his organization, and they are not perfect, but they strive to ensure excellence and stand by the work to make everything right in the end. Ryan has tons of mitigation and construction knowledge, understands the complex insurance components, makes himself available to clients, and will work with you to ensure fair pricing for an excellent outcome in the end. My project included out of pocket expense to improve the space on top of the water loss insurance settlement and Ryan took the time for cost transparency which I appreciate. I have confidence the PuroClean Waconia team will stand by their craftsmanship should there be any issue to warranty in the future.

About PuroClean of Waconia

PuroClean of Waconia is a trusted water and property damage restoration service located in Carver County Self Storage, at 96 8Th St E Unit 25, Waconia, MN 55387. Serving the community with a comprehensive suite of restoration and cleanup capabilities, the team approaches every project with a calm, professional presence designed to reduce stress during difficult times. The company’s scope covers water damage restoration and fire damage restoration, along with a broad range of related services intended to recover homes and businesses quickly and effectively after a crisis. The service area emphasizes rapid response, clear communication, and a commitment to restoring spaces to their pre-loss condition or better, guided by industry best practices and detailed recovery plans.

Core offerings include Water Damage Restoration and Fire Damage Restoration, ensuring both immediate mitigation and long‑term recovery are addressed. In addition to emergency response, PuroClean of Waconia provides Biohazard Cleanup, Mold Remediation, Odor Removal, Sewage Cleanup, Water Cleanup, and a full suite of Reconstruction Services designed to rebuild with quality and precision. The team demonstrates expertise in Hoarding Cleanup, ensuring sensitive, respectful handling of spaces while restoring order and safety. By integrating remediation with reconstruction, they help minimize the number of contractors needed and keep projects organized from start to finish.

The company emphasizes customer-centric care, illustrated by the careful attention given to each project from initial contact through the completion of repairs. Local customers often note the professionalism, knowledge, empathy, and transparent communication that guide every interaction—especially during time of duress. The Waconia team works closely with homeowners and insurers to navigate complex claim processes, offering cost transparency and fair pricing while maintaining high standards of craftsmanship. The staff strives to build lasting relationships with clients by ensuring every detail is addressed, from initial assessment and drying to final touches and warranty considerations.

Located within Carver County Self Storage, the office supports a robust network of specialists ready to respond to water intrusions, fire damage, or other emergencies that threaten the safety and comfort of a property. The Waconia team blends mitigation expertise with skilled reconstruction to deliver end-to-end solutions, helping clients recover with minimal downtime and renewed confidence. Whether handling a dishwasher leak that affects hardwood floors and cabinetry or managing a more extensive restoration project, PuroClean of Waconia aims to provide dependable, thorough service that restores homes and preserves the integrity of the spaces clients treasure.

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