Stanley Steemer

Stanley Steemer Reviews

Anne T

1 ★☆☆☆☆

I scheduled appt online for cleaning and deodorizing my couch and loveseat. They called day before to try and reschedule. Which we weren't able to do with dates given. Also, I explained the couch and loveseat are at my daughter's house but I will be the one paying for it. Guy shows up next day for the appt, he already seemed upset. My son-in-law texted* this to me and paraphrasing some of the employees comments: *He's already gone. I'm not sure if the combination of bad roads, the bad condition of the couches, and a conversation with his supervisor did it, but they essentially came down pretty hard with the following... "'Look, we're not looking to rob you blind. The couches are too far gone, and it would be a waste of our time and your money to have us attempt to clean them. We won't touch them, and if the other companies in the area have any integrity they'll likely tell you the same.' " Then drove off. Not waiting for my son-in-law to call me. Now granted they are definitely stained. But if he would've waited, I would still want them to be cleaned. I wasn't expecting a miracle and the stains would disappear! fyi, the original furniture color is cream not white, with a textured fabric. I was planning on putting covers over them. So the visual wouldn't have mattered. I just wanted the reassurance they were clean as best the could be and were deodorized. This furniture was my father in laws, which was passed down. So I didn't appreciate when this employee acted so revolted. The furniture was actually physically in Great condition, rarely used. Just happened to reside in a smoking house. Very disappointed!! Felt completely disrespected! Definitely would Not recommend! Communication people, learn it!!

alfredo luna

1 ★☆☆☆☆

We made an appointment like a few weeks ago. And on the day of the appointment they call to cancel. We took the day off for this reason. And they go and cancel on us

Ace Gaming

5 ★★★★★

Had them clean my couch and chair turned out great!

Joel Lafontaine

2 ★★☆☆☆

Had them out through costco to clean my furnace ducts. Had original date set and I took the day off work. They no called, no showed me. When I called and asked why they were adamant the manager called multiple times and left a voicemail which was a lie. They claimed it was too cold that day for their machines to work (not true) but then the day we rescheduled for was just as cold and they came out. (I found out that they had to cancel carpet cleaning in the area the original appointment date because it was too cold for that service so they just canceled my appointment as well but instead of being honest they lied to me again) in total I took 1.5 days off work because of their mix up and they gave me whopping $50 off the service which cost me almost $1k. The guys that came out did do an ok job cleaning the ducts and I feel like it did make a difference but they broke apart 1 piece of ductwork and didn't put it back together and I've found quite a few metal shavings in the carpt from them drilling holes in the ductwork to clean them. (I understand drilling holes is part of the project but containment/cleanup could have been better) I went with them because I thought going through costco meant they chose a company with a higher level of service but that wasn't the case. Next time I will find someone local and give them a shot.

julann mitteness

5 ★★★★★

They came and cleaned carpet, couch and dryer vent. They had to go on roof and it was plugged. I wasn't home but My husband was extremely happy with the work, speed and the personality of workers. Thanks so much!!

About Stanley Steemer

Stanley Steemer is a trusted water damage restoration service located at 3835 40Th St S, St Cloud, MN 56301, providing comprehensive solutions to protect homes and businesses from the effects of water intrusion. The company offers a broad range of cleaning and restoration services designed to restore comfort, safety, and indoor air quality. In addition to water damage restoration, Stanley Steemer delivers Carpet Cleaning Service, Air Duct Cleaning Service, Upholstery Cleaning Service, and specialized Water Damage Restoration Service, ensuring that every area of a property can be treated with professional care and industry-leading techniques.

The team emphasizes thoroughness and reliability, applying advanced moisture detection and drying methods to minimize secondary damage and prevent mold growth. Fabric and surface cleaning is performed with attention to fabric type and dye stability, whether treating carpets, area rugs, upholstery, or draperies, to preserve color integrity and extend the life of household textiles. When air quality is a concern, the Air Duct Cleaning Service is employed to remove dust, contaminants, and allergens from central heating and cooling systems, improving indoor comfort and efficiency. For upholstered furniture, the Upholstery Cleaning Service removes soils and odors, returning furniture to a refreshed state while maintaining fabric integrity.

Stanley Steemer’s passion for restoring spaces extends to education and communication with clients, providing clear guidance on the scope of work, expected timelines, and post-service care. The team is trained to handle a variety of water damage scenarios, from minor leaks to more significant incidents, and works diligently to implement containment, removal, drying, and deodorization measures that minimize disruption to daily life. With a commitment to customer satisfaction, the service personnel approach every project with professionalism and respect for the client’s property and time. The result is a clean, safe, and healthy environment that reflects the company’s long-standing reputation in water damage restoration and allied cleaning services.

Customers can rely on Stanley Steemer for responsive scheduling and thorough post-service follow-up, aiming to address any concerns and ensure that spaces feel refreshed and protected against future moisture-related issues. The combination of specialized restoration services, trained technicians, and a customer-focused approach positions Stanley Steemer as a dependable partner for homeowners and businesses seeking effective water damage restoration and related cleaning services in St. Cloud and the surrounding area.

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