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First Call Restoration

First Call Restoration in Minneapolis, MN specializes in water damage restoration and offers a wide range of 33 services to quickly repair and restore properties. Trusted experts delivering thorough, professional mitigation and recovery.

Water Damage Restoration Service at 1620 W 98Th St Suite 120 in Minneapolis, MN 55431

Operational
★★★★★
Rating: 5.0 based on 53 reviews
Address: 3165 Fernbrook Ln N, Plymouth, MN 55447
Phone: 17632963319
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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First Call Restoration

First Call Restoration Services

Basement Finishing

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Basement Finishing is turning an unfinished basement into usable living space, adding walls, ceilings, flooring, insulation, lighting, and sometimes bathrooms or bedrooms to create extra room in a home.

Commercial Property

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Commercial Property is a service that helps clients buy, sell, lease, or manage office, retail, or industrial spaces. It involves market research, valuing properties, negotiating terms, handling paperwork, and coordinating with brokers, lawyers, and inspectors.

Commercial Restoration

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Commercial Restoration is a service that repairs and restores buildings and facilities after damage or wear, including cleanup, water or fire damage, mold remediation, structural repairs, and rebuilding to return the property to its original condition and functionality.

Comprehensive Assessment

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Comprehensive Assessment is a thorough review to understand a person’s overall status. It involves collecting background information, evaluating health and abilities, identifying strengths and needs, and outlining steps or supports to improve outcomes.

Comprehensive Repair

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Comprehensive Repair is a full-service maintenance plan that covers diagnosing, repairing, and replacing faulty parts, testing the system, and ensuring safe, reliable operation with clear recommendations and follow-up checks.

Damage Mitigation

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Damage Mitigation is a service that helps reduce and manage harm from emergencies or incidents by assessing risks, implementing protective steps, and coordinating actions to prevent further damage and restore safety quickly.

Deep Cleaning And Sanitization

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Deep Cleaning And Sanitization is a thorough cleaning service that removes dirt, germs, and mold from surfaces, using industrial-grade equipment and deep scrubbing, sanitizers, and disinfectants to restore cleanliness and improve indoor air and hygiene.

Disinfection & Clean Up

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Disinfection & Clean Up is a service that thoroughly cleans and sanitizes an area after contamination or damage, removing dirt, mold, and germs and applying sanitizers to restore a safe, clean, and ready-to-use space.

Fire & Water

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Fire & Water is a safety and maintenance service that handles fire prevention and water-related tasks, combining fire risk assessment, equipment checks, and water system care to keep spaces safe and compliant.

Fire Damage Restoration

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Fire Damage Restoration is a service that helps repair homes or buildings after a fire. It involves assessing damage, removing soot and debris, cleaning and deodorizing, repairing and replacing damaged materials, and restoring spaces to safe, livable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that includes removing soot and debris, securing the site, cleaning and deodorizing damaged areas, and restoring the structure and finishes after a fire, from safety assessments to repairs and rebuilding.

Flood cleanup

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Flood cleanup is the process of removing water, drying and sanitizing affected areas, and repairing damage after a flood. It involves pumping out water, drying, sanitizing surfaces, checking for mold, and restoring homes or buildings safely.

Flood restoration

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Flood restoration is fixing damage after flooding, including drying wet areas, removing water, cleaning mud and bacteria, and repairing not only ceilings and floors but also walls, electrical systems, and belongings to prevent mold and future problems.

Flooring

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Flooring is the service of installing or replacing the surface of floors, such as wood, tile, laminate, or vinyl. It involves measuring, removing old flooring, preparing the subfloor, cutting materials, fitting edges, and sealing or finishing for durability and a smooth look.

Foundation Repairs

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Foundation Repairs is a service that fixes the structural base of a building when it settles or cracks. It involves assessing cracks, stabilizing the soil, underpinning or piering, and restoring strength to ensure walls, doors, and floors stay level and safe.

Healthcare Facilities

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Healthcare Facilities is a service that helps organize, manage, and improve hospitals, clinics, and care centers by coordinating staff, equipment, safety, and patient services to ensure quality care and efficient operations.

Home Repair

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Home Repair helps fix and maintain your house, from fixing leaky taps and creaky doors to repairing walls, ceilings, plumbing, and electrical issues, keeping your home safe, functional, and comfortable.

Interior Renovations

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Interior Renovations is a service that improves the inside of a space, including walls, floors, ceilings, and fixtures. It involves planning, upgrading layouts, replacing finishes, improving lighting, and making rooms more functional and appealing.

Mold Remediation

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Mold Remediation is a service that identifies and safely removes mold from homes, repairs moisture issues, cleans affected areas, and prevents future growth to improve air quality and protect the structure and occupants.

Mold cleaning

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Mold cleaning is a service that removes mold from indoor spaces to improve air quality and prevent damage. It involves inspecting affected areas, safely containing and removing moldy material, cleaning and drying surfaces, and addressing moisture sources to prevent recurrence.

Odor Removal

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Odor Removal is a cleaning service that detects and eliminates unpleasant smells from rooms, fabrics, or buildings using deodorizing products, ventilation, and sometimes specialized equipment to refresh air and restore a fresh scent.

Property Management

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Property Management is a service that takes care of rental properties for owners, handling tasks like finding tenants, collecting rent, maintenance, repairs, and ensuring the property stays in good condition and compliant with laws.

Renovation And Restoration

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Renovation and Restoration is a service that repairs, updates, and preserves buildings. It involves renovating interiors and exteriors, repairing structural and aesthetic elements, restoring original features, and upgrading utilities to extend life and improve safety.

Repair And Remodel

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Repair And Remodel is a service that fixes and updates your home or space, covering small repairs, renovating rooms, upgrading fixtures, and improving layout and functionality to make it safer, newer, and more comfortable.

Residential And Commercial

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Residential And Commercial is a service that covers home and building-related needs, including repairs, maintenance, improvements, and installations for houses, apartments, offices, and commercial spaces.

Restoration Process

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The Restoration Process is a step-by-step service that repairs and renews damaged items or spaces, focusing on assessment, cleaning, repairs, and finishing to return them to their original condition or improved state.

Roofing Repairs

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Roofing Repairs is fixing leaks, damaged shingles, flashing, or other problems on a roof to restore its protection, prevent water intrusion, and extend its life. It involves inspecting, sourcing parts, and repairing or replacing faulty sections.

Siding Repair

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Siding Repair is fixing damaged exterior wall siding on a home or building, replacing warped or cracked boards, sealing gaps, and restoring the appearance and weather protection of the exterior.

Storm Damage Repair

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Storm Damage Repair is a service that assesses and fixes damage caused by storms, including roofs, siding, windows, and water intrusion. It involves inspection, protection, temporary measures, and full repairs to restore safety and structure after a storm.

Structural Damage

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Structural Damage is a service that assesses and repairs issues that weaken a building’s framework, such as cracks, rot, or settlement. It involves inspection, diagnosis, and repair planning to restore safety and stability.

Structural Repairs

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Structural Repairs is fixing the core parts of a building—like beams, columns, and foundations—to restore strength and safety after damage or deterioration. It involves assessing damage, planning, and repairing or replacing weakened materials.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that finds and fixes water leaks, removes standing water, dries and sanitizes affected areas, and restores damaged structures and belongings to their pre-loss condition.

Whole House Renovations

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Whole House Renovations is a complete home remodeling service that updates and improves every major area of your home, from structural changes and plumbing to electrical, insulation, finishes, and design, all coordinated end-to-end.

First Call Restoration Reviews

Spencer
Spencer
5 ★★★★★
Ben was spectacular to work with as we had some water damage from a hail-damaged roof that was in need of repair. He came out quickly and got us a plan for what repairs would be needed. We were scheduled promptly and they were able to get the repairs completed on a very appreciated timeline that took into account our availability. Rob and his team did a spectacular job doing the repairs and everything looks as good as new. We are very happy with the work that was put in and would definitely reach back out to First Call if we ever were to find ourselves in a similar situation :)
Justin Emmerich
Justin Emmerich
5 ★★★★★
Had water damage in our home. Ruined ceiling, cabinets, busted pipe in upstairs bathroom etc. First Call Restoration was so quick to respond, the team took care of everything. Just waiting on floor and finished work on cabinets, but it's been smooth sailing. Go here with confidence! Shout out to Ryan for all the great help
Zach
Zach
5 ★★★★★
First Call Restoration and Ben Adler’s team were incredible to work with. They were professional, efficient, flexible and kept me informed every step of the way. The quality of their work exceeded my expectations. Highly recommend!
Trevor Elrod
Trevor Elrod
5 ★★★★★
From the first call to the final walkthrough, the team was professional and thorough. Ben's knowledge of the process and attention to detail made a big difference. His communication and ability to answer questions articulately and in a way that's easy to understand is something brings a lot of peace of mind to a situation that can be very stressful. I couldn’t be more impressed with the level of service provided.
Nico Reeves
Nico Reeves
5 ★★★★★
Drew and Les were great to work with. Had a small area in my basement that needed to be repaired from water damage, probably much smaller than most jobs but I never felt like they cared any less to make sure everything went smoothly. Overall a great experience working with these guys!
Karin Smith
Karin Smith
5 ★★★★★
After experiencing unexpected water damage, First Call Restoration was the calm in the storm. Their team responded quickly, assessed the situation thoroughly, and walked us through every step with clarity and care. From mitigation to drying and cleanup, they were professional, respectful, and detail-oriented. What impressed me most was their communication, transparent updates, realistic timelines, and a genuine concern for one’s home and wellbeing. They treated the property like their own and make a stressful situation feel manageable. If you're dealing with water damage and need a team that blends technical expertise with compassion, these guys are the one to call.
Mary Marotte
Mary Marotte
5 ★★★★★
Everything turned out great and we look forward to enjoying our new space! Les did a wonderful job guiding us through the process and making sure everything was done correctly.
Jonathan Merz
Jonathan Merz
5 ★★★★★
Couldn’t be happier about the work that First Call Restoration did on our home… after we had a pipe burst under the kitchen sink when we weren’t home there was water EVERYWHERE and they were able to get everything back to its pre flood condition. Two levels of our home were damaged and the results from their work was phenomenal. Highly suggest if you are dealing with something similar to what happened to us!
Cole Nelson
Cole Nelson
5 ★★★★★
First Call is well worth the investment; not only due to Ben’s top level knowledge and valuable skills, but also due to his compassion, attentiveness and honesty. Service like he provides is a rarity in this day and age. Which is why I recommend First Call to anyone in need of water damage restoration! You rock Ben!
Jeff Nordquist
Jeff Nordquist
5 ★★★★★
First Call Restoration did a fantastic job repairing our kitchen, bathroom, and hallway after a leaky fridge line. Rob was great about scheduling all the work and communicating what we should expect - he even went the extra mile to plan around a big grad party we were hosting. We were also impressed with Les, who supervised the work, answered all of our questions, and ensured the highest quality throughout the project. Every subcontractor they hired was top-notch - friendly, professional, and highly skilled. In the end, our house is even better now than it was before. We'd recommend First Call to anyone who needs home repair!
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About First Call Restoration

First Call Restoration is a comprehensive water damage restoration service located at 1620 W 98Th St Suite 120, Minneapolis, MN 55431. The company approaches each project with a thorough and methodical mindset, guided by a commitment to rapid response, clear communication, and meticulous workmanship. The team emphasizes a holistic restoration process that covers mitigation, cleanup, drying, and long-term restoration to help homeowners and businesses recover swiftly from water-related incidents. The service offerings extend beyond basic remediation to include restoration planning, structural assessments, and detailed project management to ensure properties are returned to their pre-incident condition efficiently and safely.

In addition to addressing immediate water damage, First Call Restoration demonstrates expertise across a broad range of capabilities relevant to residential and commercial properties. They routinely handle basement finishing, interior renovations, whole house renovations, and various remodeling and repair tasks, ensuring that customers receive a cohesive plan that aligns with their goals. The company provides comprehensive assessment services to identify moisture intrusion, hidden damage, and potential vulnerabilities, followed by comprehensive repair efforts that restore structural integrity, flooring, roofing, siding, and other critical components. Their scope includes durable solutions for fire and flood events, storm damage repair, and foundation stabilization, with a focus on minimizing disruption to occupants and property operations.

The teams at First Call Restoration also place a strong emphasis on cleanliness and safety. They offer deep cleaning and sanitization, disinfection and clean up, odor removal, and mold remediation to improve indoor air quality and create healthier living environments. Their approach integrates restoration process best practices with attention to detail, ensuring that every phase—from initial assessment to final walkthrough—is performed with professionalism and respect for the home or facility. The firm serves both residential and commercial clients, including healthcare facilities and property management scenarios, where reliable service and adherence to timelines are essential.

Customers consistently highlight the staff’s professionalism, responsiveness, and transparent communication. The team is described as courteous, knowledgeable, and capable of adapting to scheduling needs without compromising quality. Ben and Rob are frequently noted for their leadership and hands-on involvement, guiding projects with clear expectations and realistic timelines. Clients appreciate the compassionate, attentive approach that helps reduce stress during challenging water damage events, as well as the high standard of workmanship that often leaves spaces looking as good as new. This combination of technical proficiency, customer-focused service, and a broad service catalog positions First Call Restoration as a trusted partner for fire, water, and storm-related restoration needs across residential and commercial sectors.

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