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American Water Damage of Minnesota

American Water Damage of Minnesota provides professional water damage restoration in Burnsville, MN, offering comprehensive services to residential and commercial properties.

Water Damage Restoration Service at 501 State Hwy 13 in Burnsville, MN 55337

Operational
★★★★☆
Rating: 4.2 based on 106 reviews
Address: 501 Hwy 13 E #102, Burnsville, MN 55337
Phone: 16512076119
Emails:
Alyssa Maxey (Awd National Marketing Trainer) - [email protected]
Alyssa Maxey (Marketing Executive) - [email protected]
Brad Bown (Lieutenant) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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American Water Damage of Minnesota

American Water Damage of Minnesota Services

24 / 7 Availability

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24 / 7 Availability means our service is accessible any time, every day. It involves round-the-clock support, monitoring, and responsiveness so users can get help, updates, or access resources whenever they need them.

24/7 Availability

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24/7 Availability is a service that stays online and ready every hour of every day, providing round-the-clock access, support, and monitoring so customers can get help or use features anytime, anywhere, without downtime.

Advanced Structural Drying

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Advanced Structural Drying is a service that uses targeted drying methods and instrumentation to remove moisture from water-damaged buildings, stabilize structure, prevent mold, and accelerate safe restoration through controlled, efficient drying processes.

Air Sample

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Air Sample is a service that collects air from a space to test for pollutants, particles, or gases. It involves capturing air with specialized samplers, sending the samples to a lab, and analyzing them to assess air quality and safety.

Cleaning And Repair

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Cleaning And Repair is a service that cleans and fixes items or spaces, removing dirt, grime, and damage, then repairing worn parts, restoring appearance and functionality for appliances, rooms, or surfaces.

Cleaning And Restoration

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Cleaning and Restoration is a service that cleans, repairs, and restores damaged or dirty items or spaces, removing dirt, fixing wear, and returning them to good condition through cleaning, deodorizing, stain removal, and minor repairs.

Comprehensive Mold

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Comprehensive Mold is a thorough mold inspection and remediation service that identifies moisture problems, tests for mold presence, and provides a detailed plan and steps to safely remove mold and prevent future growth in homes or buildings.

Construction Defects

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Construction Defects is a service that helps identify, assess, and address problems in buildings or renovations, such as faulty materials, poor workmanship, or design flaws, by inspecting, documenting issues, and guiding corrective actions with builders or insurers.

Content Restoration

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Content Restoration is a service that recovers and repairs damaged or lost digital content, such as files, images, or websites, by scanning backups, reconstructing data, fixing corrupted formats, and restoring access so you can use the originals again.

Daily Monitoring

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Daily Monitoring is a service that checks your systems every day to ensure they’re running smoothly, flags issues early, and provides reports and quick fixes or guidance so you stay up-to-date and secure.

Damage Remediation

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Damage Remediation is a service that cleans up and repairs damage from events like floods, fires, mold, or accidents. It includes assessing the damage, removing hazards, drying or dehumidifying, cleaning, sanitizing, and restoring structures to safe, pre-event condition.

Electronics Restoration

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Electronics Restoration is a service that brings broken or old gadgets back to working condition by diagnosing issues, repairing components, cleaning, and testing to ensure safe, reliable operation.

Emergency Response

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Emergency Response is a service that quickly detects and addresses urgent incidents, coordinating trained teams, equipment, and communication to protect people and property, assess danger, provide medical aid when needed, and restore safety as fast as possible.

Emergency Restoration

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Emergency Restoration is a rapid service that assesses and fix damage after events like floods, fires, or storms. It includes safety checks, water or smoke removal, drying, cleaning, and repairs to protect your home or business and prevent further harm.

Final Cleaning

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Final Cleaning is a thorough, last-step cleaning service that prepares a space for occupancy or handover, focusing on deep cleaning floors, surfaces, appliances, bathrooms, and kitchens to remove dust, dirt, and residues after construction or prior to move-in.

Fire Damage Restoration Process

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Fire Damage Restoration Process is a guided service to clean, repair, and restore a property after a fire. It involves securing the site, removing smoke and soot, cleaning damaged items, deodorizing, repairing structural damage, and returning the space to safe, usable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It involves assessing damage, removing soot and debris, cleaning surfaces, deodorizing, and repairing or rebuilding damaged structure and contents to return the property to normal.

Hardwood Floors

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Hardwood Floors is a service that installs, restores, or refinishes wooden floorboards to improve appearance and durability in homes or spaces, including sanding, staining, sealing, and precision fitting.

Home Repair

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Home Repair is a service that fixes and maintains a house, handling tasks like fixing leaks, repairing appliances, painting, and replacing worn parts to keep your home safe and comfortable.

Hydroxyl Generators

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Hydroxyl Generators create and disperse hydroxyl radicals to neutralize odors, mold, and pollutants indoors. They operate by using UV light or plasma to produce reactive hydroxyls, improving air quality without leaving residues or requiring extensive cleaning.

Infrared Thermography

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Infrared Thermography is a non-contact inspection method that uses infrared cameras to visualize heat patterns, detecting temperature differences to identify issues like insulation gaps, electrical faults, or mechanical overheating without touching the object.

Insurance Claim Process

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The Insurance Claim Process is the steps to report a loss, provide details and documents, and get a settlement from your insurer for eligible costs or damages. It involves filing, assessment, proof, negotiation, and payout.

Insurance Claims Assistance

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Insurance Claims Assistance helps you navigate filing and managing an insurance claim, gathers documents, communicates with insurers, tracks progress, explains coverage, and supports you to get a fair and timely payout.

Moisture Detection

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Moisture Detection is a service that checks for dampness or water in materials and spaces. It uses sensors to measure moisture levels, identifies damp areas, and helps prevent damage by enabling timely drying and mitigation steps.

Moisture Intrusions

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Moisture Intrusions is a service that detects and addresses damp, leaks, or water buildup in buildings, inspecting areas for moisture, preventing mold, and fixing sources of water intrusion to protect structure and health.

Moisture Meters

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Moisture Meters measure the water level inside materials like soil, wood, or concrete. They use probes or sensors to detect moisture, helping you decide if you need watering, drying, or treatment, and prevent damage from excess or insufficient moisture.

Mold Assessment

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Mold Assessment is a service where a professional checks your home for mold, moisture problems, and hidden growth, then collects samples if needed and explains results with steps to remove mold and prevent future issues.

Mold Development

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Mold Development is a process of creating and refining mold designs for shaping materials. It involves designing the mold, selecting materials, testing with prototypes, and adjusting for accuracy, durability, and release of finished parts.

Mold In Your Home

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Mold In Your Home is a service that checks for mold growth and moisture problems inside your house, tests for mold types, and provides practical steps or treatments to remove mold and prevent it from returning.

Mold Inspection And Remediation

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Mold Inspection and Remediation is a service that checks for mold growth in a building, identifies where it comes from, and removes it safely while fixing the moisture problem to prevent future growth.

Mold Issue

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Mold Issue is a service that inspects, identifies, and treats mold problems in a home or building, assessing moisture sources, cleaning affected areas, and recommending steps to prevent recurrence and improve indoor air quality.

Mold Problem

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Mold Problem is a service that identifies damp, musty conditions and removes mold growth from homes or buildings. It involves inspection, testing, moisture control, cleanup, and prevention steps to improve air quality and prevent future mold growth.

Mold Remediation Process

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Mold Remediation Process is a service that identifies and removes mold, stops moisture, and restores safe indoor air. It involves inspection, containment, mold removal, cleaning, drying, and preventive steps to prevent future growth.

Mold Removal

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Mold Removal is cleaning and treating homes or buildings to remove mold growth, prevent moisture, and restore safe air quality. It involves inspecting, isolating affected areas, removing contaminated materials, cleaning surfaces, and using treatments to prevent return.

Mold Restoration

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Mold Restoration is a service that removes mold growth from walls, ceilings, and other areas, cleans contaminated materials, and repairs moisture problems to prevent re-growth, restoring a healthy, safe indoor environment.

Mold Testing

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Mold Testing checks for mold growth in a home or building. It involves collecting air or surface samples, sending them to a lab, and identifying types and levels of mold to guide cleaning and remediation efforts.

Mold inspection

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Mold inspection checks a building for mold growth, moisture problems, and potential health risks. A trained inspector visually examines areas prone to dampness, takes samples if needed, and notes findings with recommendations for remediation.

Odor Elimination

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Odor Elimination is a service that neutralizes unwanted smells in spaces or items using cleaning, deodorizing formulas, and sometimes air purification or odor masking to leave areas smelling fresh and clean.

Packout Services

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Packout Services are professional help to carefully remove and pack belongings from a home or office for moving or storage, including inventorying items, securing valuables, and coordinating transport to a new location or facility.

Property Restoration

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Property Restoration is a service that repairs and brings damaged buildings back to their original condition, including fixing water, fire, or mold damage, removing debris, cleaning, and restoring structure, finishes, and systems to safe, usable order.

Rebuild Restore

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Rebuild Restore is a service that restores broken or damaged systems by repairing components, reinstalling software, and restoring settings to a working state, focusing on returning your device or application to optimal, functional condition.

Rebuild/Reconstruction

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Rebuild/Reconstruction is the process of restoring damaged or destroyed structures, systems, or assets to a safe, functional, and former or improved condition. It involves planning, repairs, replacement of components, and verification to meet standards and needs.

Repair And Reconstruction

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Repair And Reconstruction is a service that fixes and restores damaged structures, buildings, or parts of them. It involves assessing damage, planning repairs, replacing or repairing materials, and restoring safety, function, and appearance.

Restore Your Home

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Restore Your Home is a service that assesses and repairs property damage, helps you recover after incidents like fire or water intrusion, and guides on cleaning, restoration, and rebuilding to bring your home back to its normal condition.

Secure Storage Solutions

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Secure Storage Solutions is a service that securely stores and backs up your data and physical items, protects them from loss or theft, and provides easy access and recovery when needed.

Sewage cleanup

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Sewage cleanup is the process of safely removing and treating wastewater and solid waste contamination after a sewer backup or spill. It involves sanitizing affected areas, removing dirty water, disposing of hazardous materials, and restoring safety and cleanliness.

Smoke Damage

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Smoke Damage is a service that assesses and cleans up damage from fire smoke, soot, and odors. It includes cleaning surfaces, deodorizing, removing damaged materials, and restoring air quality to make a space safe and comfortable again.

Structural Damage

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Structural Damage is a service that identifies, assesses, and documents harm to a building’s framework, including cracks, rot, or overloading, and suggests repairs to restore safety and stability.

Structural Drying

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Structural Drying is a service that removes excess moisture from building materials after water damage using specialized equipment to dry walls, floors, and insulation, preventing warping, mold, and further damage while restoring structural safety.

Swab Sample

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Swab Sample is a simple test where a small cotton swab collects material from your mouth or nose, then it’s sent to a lab to check for germs or other substances. It usually involves a quick swab, minimal discomfort, and fast results.

Water Damage Home

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Water Damage Home is a service that helps assess, remove, and repair damage from floods or leaks in houses, including drying out spaces, fixing warped materials, preventing mold, and restoring walls, floors, and belongings to their pre-damage condition.

Water Damage Restoration Process

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Water Damage Restoration Process is a service that assesses, removes standing water, dries and dehumidifies, cleans, sanitizes, and restores damaged areas to prevent mold, structural damage, and further deterioration.

Water Extraction

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Water Extraction is a service that removes water from a flooded or damp area, dries surfaces, and restores spaces. It involves pumping out water, dehumidifying the air, monitoring moisture levels, and ensuring safe, mold-free conditions for rebuilding.

Water Extraction Services

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Water Extraction Services remove standing water from homes or buildings after floods, leaks, or spills. It involves pumping out water, drying surfaces, and using dehumidifiers and moisture meters to prevent mold and further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries surfaces, prevents mold, and repairs damaged building parts like walls, floors, and ceilings to restore a safe, dry, and functional space.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold that grows after water damage, drying the affected area, removing contaminated materials, and treating surfaces to prevent regrowth, ensuring safe, mold-free indoor air.

American Water Damage of Minnesota Reviews

Connie Moldenhauer
Connie Moldenhauer
5 ★★★★★
I cannot say enough positive things about the fast and courteous service I received from Dalton and Thomas. Their professionalism and communication was great. Most of my questions were answered before I could even ask. They knew their job and did it thoroughly as they had another water related emergency to get to. They are a great asset to an equally great company. 10 Stars!
Jen Cortez
Jen Cortez
5 ★★★★★
Ben and his crew helped us after a leaking dishwasher decimated half of our kitchen. We had been working with insurance but their response time was unfortunately slow. Once Ben got involved he got our insurance to send someone out and meet him within 48 hours, and began demo & mitigation. He also referred us to a great construction company that got us up and running again in a timely manner- after insurance finally filled out their paperwork. Hopefully we don’t have another water issue, but if we do, we’ll call Ben and his team again!
Ramona Kitto Stately
Ramona Kitto Stately
5 ★★★★★
I have had the most wonderful experience with American Water Damage. Having a water leak is chaotic and scary! The profossional atmosphere created by this company was appreciated. Everything was taken step by step, methodically and I was apprised of each phase. It was quick and efficient, the area kept clean. Once the work was started, they came every day until the leak was stopped and area dried. The longest part was waiting for the Insurance Company to review the damage and costs associated with the full repair and approve them. Courtney Moorman sent courteous reminders frequently, which I think made a big big difference in the wait time. She also copied me on all the correspondance. I worked with AJ at the beginning who explained the process and John at the end who ensured that the job was done right. Each and every member of the team who came was a pleasure to meet. I had to have floors replaced, new sheet rock installed and repainted. It is even better than it was before! I cannot endorse American Water Damages' services enough.
Lucas Zellmer
Lucas Zellmer
1 ★☆☆☆☆
Our American Water Damage saga lasted around 2 years. We had water back up in our basement and, initially, they were quite responsive and helpful. However, there were clear shortcomings after the job was 'done' (floor falling apart, poor/missed painting, cracked vanity counter). It took about a year to get Jon back to our house after numerous phone calls/emails. After endorsing pretty terrible workmanship, it took another 6 months (and multiple additional visits from Joe) to get work restarted. After the second round of repairs were 'done', several components of the initial contract were still not completed (ie fixing/actually painting trim). In response to this, Joe offered to buy us a gallon of paint... I'm glad to see others had reasonable experiences; ours was so frustratingly bad that I recommend considering any other company prior to American Water Damage.
Frank Thao
Frank Thao
1 ★☆☆☆☆
Wow, what can I say that is good about this company. I paid the deposit (half of the total cost) and waited for almost a month until the bill for the other half. I was under the impression they were waiting on parts, but nope. The manager, Joe, who is as incompetent as he appeared, simply forgot about me. He did make some excuse about why it wasn't done, but really, he must think I'm stupid. When we inspect the job, the carpet had a gap from the wall. This incompetent man said he will send someone out to scratched it properly. It's been two weeks. That was on 9/9 and it is now 9/23. Now they want the other half, and Joe is not returning my text or calls to come stretch the carpet. On a side note, if you're in a bind and need to use a credit card, forget it. They will charge you an exorbitant fee to use your CC.
Rita Perkins
Rita Perkins
3 ★★★☆☆
Small laundry room, hallway and small bathroom repair in basement. The project dragged out almost 6 months. Project Manager Joe was nice to work with. Cabinets were custom and had to be re-made. The cabinetmaker took much longer than expected. I am not sure that we would recommend AWD.
Heidi Hautala
Heidi Hautala
1 ★☆☆☆☆
DO NOT HIRE THEM!!! I was a bit thrown for a loop with kitchen water damage. Let's just say... Yikes. I was extremely confused how this process even works honestly. While Ben "sold" us as having these guys do the repair, he did drop the ball a bit... the pics he took weren't great & he literally just doesnt explain things well. He says you can call & email anytime, but then doesnt respond or is off that day you need answers. There was never an estimate. Phoenix however, who has been our" project manager" has been cool. He is the one I would recommend for any job like this. Ben is the "sales" guy & terrible at his job & taking the pictures needed for insurance even though he tell you that rhe pictures are rhe most important part. This process has been EXTREMELY rough for sure. I will suggest that the guys that are tearing apart your kitchen, should have some simple plumbing know how or they should be given the authority that when they break something pretty "minor" they can have the part in their van for the quick fix like a shut off valve... As for the company I would give a 2☆ if everything would have met our expectations, but im giving 1☆ as I think there is quite a bit of room for improvement in communication. This company sucks. DO NOT HIRE THEM They are now sending us a bill for almoast $5400 & for what?! Breaking a shut off valve my husband had to fix? Not being able to their job correctly? They hardly spent any time at out house & what they did do took them about 1 hr total & with an attitude.
Michael Sharp
Michael Sharp
5 ★★★★★
Carlos and his team did an incredible job addressing the water damage in our home. Their knowledgeable and patience in explaining everything was highly appreciated!
Julie Marshall
Julie Marshall
5 ★★★★★
Great experience with this company. All teams we worked with were professional and knowledgeable. Excellent communication from everybody. A special thanks to John and his construction team for our fast and efficient rebuild. Exemplary communication and flexibility. Highly recommend.
John Walesewicz
John Walesewicz
1 ★☆☆☆☆
Scam company. They’ll immediately threaten collections if you don’t pay by portal & their portal has a crazy cc fee. Also, asked Simone, my rep, to forward me their attempts to contact State Farm to negotiate pricing with the adjuster and she sent over one email attempt. Look anywhere else but here. Nightmare to work with. I see the response. I’d recommend not sending emails threatening collections while you’re still working out the kinks with insurance. Remove that language from your email templates, use it when it’s actually time to go that route.
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About American Water Damage of Minnesota

American Water Damage of Minnesota is a trusted Water Damage Restoration Service and Store located at 501 State Hwy 13, Burnsville, MN 55337. Serving residential and commercial clients, the company provides a comprehensive suite of services designed to address water-related emergencies, chronic moisture issues, and post-event cleanup with a focus on restoring property and peace of mind. The team operates with a customer-centric approach, emphasizing clear communication, timely response, and meticulous workmanship from the initial assessment through final restoration. Their offerings span the full lifecycle of water damage remediation, including rapid emergency response, containment, and thorough restoration tasks that help return spaces to pre-loss conditions while maintaining safety and structural integrity. In addition to moisture mitigation, the store aspect supports clients with equipment, supplies, and reference materials necessary for effective drying, sanitization, and mold prevention strategies. The firm’s experience encompasses both sudden incidents and longer-term moisture intrusions, ensuring solutions that are adaptable to a range of scenarios and budgets. The location in Burnsville positions them to serve surrounding communities with dependable availability and on-site expertise for mold assessment, moisture meters, infrared thermography, and advanced structural drying techniques. The company emphasizes environmentally responsible practices, including odor elimination, content restoration, and careful handling of electronics and valuable items during packout and remediation processes. By leveraging modern technologies like hydroxyl generators and moisture detection tools, American Water Damage of Minnesota strives to minimize disruption while delivering thorough, durable results. The staff is equipped to assist with insurance claim processes and provide guidance on documentation and communication with insurers, streamlining the recovery journey for property owners. With a commitment to high standards and customer satisfaction, the team consistently demonstrates professionalism in site management, project coordination, and renovation planning, ensuring that homes and businesses are rebuilt and restored efficiently after water-related events. The store’s offerings extend to home repair and reconstruction services, ensuring that components such as drywall, flooring, and cabinetry are restored to original quality, and that final cleaning and post-remediation inspections confirm the integrity and safety of the restored spaces. American Water Damage of Minnesota seeks to be a reliable partner in disaster recovery, helping clients regain control during challenging times and delivering comprehensive restoration solutions that cover every phase from initial response to final restoration and secure storage solutions when needed.

Water Damage Restoration Service

American Water Damage of Minnesota in Burnsville, MN offers rapid water damage restoration, mold prevention, and emergency services to protect homes and restore peace of mind with experienced technicians and state-of-the-art drying equipment.

Store

Store in Burnsville, MN offers comprehensive water damage restoration services through American Water Damage of Minnesota, including emergency response, mitigation, drying, mold remediation, and repair to restore homes and businesses quickly and safely.

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