Anderson Brothers Cleaning

Anderson Brothers Cleaning Services

Anderson Brothers Cleaning Reviews

Gunther M

2 ★★☆☆☆

Had our ducts cleaned by Andersen Brothers. 22 registers for ~$560 we were happy with the price and it was nice to be able to pay with credit card. The guys who came were nice and cleaned up after themselves upstairs, but not so much in the basement. The filter I installed the day prior is now trashed. Caked with dust and dander from the duct cleaning. The return was also filled with dust/dander. I had to vaccum out the return leg upstream of the filter, there was so much. The patch job they did on the return ductwork was falling off as well, I had to repair it with aluminum tape.

Jeri

5 ★★★★★

Air duct & dryer vent cleaning - We've used Anderson Steamatic for carpet cleaning for years, and have always been impressed with their work and service. Tried them today for air duct & dryer vent cleaning and we are SO happy! Super great service (apologies again that the dogs tried to help!) and work! Thank you again, Justin & Tom!

Kathy Patterson

5 ★★★★★

I was able to get the carpet in my whole house cleaned within a day of making the appointment. Tom and Derrick were friendly, courteous and professional. They helped move a heavy table out of the way. They helped improve an old, water damaged area that we thought was as good as it could get. They provided an estimate and education about air duct cleaning which was helpful. They scothguarded some extra areas in our main family room without extra cost. Thank you for a job well done and excellent service!

Rita Patel

5 ★★★★★

Tom and Derrick did a thorough job of steam cleaning carpets and stairs . Once the carpet had dried some spots were still there, I called & immediately Tom responded and came back next day. They spot cleaned again & wallah no spots !! They both were helpful and cheerful, very polite and had no attitude when they had to come back. Would recommend them highly & use them again! Thank you & keep up the good work!!

LeeAnn Mayoras

4 ★★★★☆

Had Anderson Brothers Steamatic clean our duct work. It was the 1st cleaning since the house was built 16 years ago. Initial call to explore was great and Tom explained things well. Pricing was very good and competitive so decided to go with them. Had a disappointing schedule issue; they didn't show up for our appointment. When I called, it had been lost in their system and I had to reschedule. They did gave us ~5% discount on the service. Technicians (Tom and Doug) that did the work were very friendly and knowledgeable. Felt very confident in the abilities. They took before and after pictures and spent a lot of time cleaning things out. The ducts are much better now and we're happy we had it done. A downside was them having to cut some holes in our basement ducts for access to enable the cleaning process. They covered the holes when finished but there were several metal shavings/pieces still on our basement floor and rugs when they left. They need to do a better job of cleaning up when finished (quick clean with vacuum) as that is a safety issue. Overall, I am happy with the experience. Ducts are much cleaner at a fair price. People are very friendly and knowledgeable. I recommend working them.

Mary Herrity

5 ★★★★★

Tom and Derrick did a great job in cleaning a wall to wall carpet for us today -- very efficient, personable and trustworthy. They arrived right on time and were done in a timely manner. We will definitely use them again, when needed!

Janeen Docsa

5 ★★★★★

Anderson Brothers Steamatic in Portage, MI cleaned the carpet at our home yesterday and the porcelain tile today. The floors look fantastic and the staff were great to work with. They got out stains on our 20 year old carpet and the grout on the tile looks brand new. The staff was very considerate of our property and concerned about doing a good job. Thank you Danica and crew!

Cynthia Carter

5 ★★★★★

Very pleased with my choosing Anderson Brothers Steamatic! Tom, Derrick and Danica were genuinely concerned for my cleaning needs... I had air ducts, home carpet and my motor home cleaned..all of which I am completely satisfied!! Would highly recommend their services....

Wayne Halferty

5 ★★★★★

Tom and Tom did a great job cleaning carpets in two bedrooms that hadn't been professionally cleaned in 14 years. They laid down protection on my living room carpet to keep it clean, wore booties over their shoes, moved the dressers and beds around to access all the carpet, put the dressers on blocks to get them off the carpet, put guards on the door trim to not bump and scratch them, and put the same on my entry door to protect it and help block cold air from getting in. The carpets are visably cleaner, brighter and smell great. Nice job guys! I would definitely hire Anderson Brothers Steamatic again.

Sue KB

5 ★★★★★

Tom and Derrick did a thorough job of steam cleaning carpets and stairs with experience and teamwork. They both were helpful and cheerful. They even moved the sofa to another wall in order to clean the area more thoroughly. Would recommend them highly!

About Anderson Brothers Cleaning

Anderson Brothers Cleaning is a reputable water damage restoration service located at 7696 S Sprinkle Rd, Portage, MI 49002. They operate under the umbrella of Anderson Steamatic, offering a broad range of cleaning and recovery solutions designed to protect homes and businesses from the impacts of moisture, flooding, and related concerns. The company emphasizes professional, courteous service and aims to restore spaces efficiently while maintaining a high standard of customer care. Their team understands the urgency that accompanies water events and works to minimize secondary damage through prompt assessment, extraction, and drying strategies.

The organization presents a comprehensive suite of services and categories that reflect a commitment to building maintenance, indoor air quality, and environmental responsibility. As an HVAC contractor and air duct cleaning service, they help improve airflow and reduce contaminants by cleaning ducts, vents, and related components. They also provide cleaning services for homes and facilities, including carpet cleaning, upholstery cleaning, and move-out or maid services that support both ongoing maintenance and transitional needs. In addition, they address environmental considerations as environmental consultants, helping clients understand moisture risks and mitigation steps that promote safer indoor environments.

In the realm of restoration, the company offers water damage restoration services along with fire damage restoration services, sewer cleanup, and water extraction to manage and remediate a variety of incident-related damages. Their approach is practical and evidence-based, focusing on thorough cleaning, sanitation, and restoration of affected materials when possible. The team aims to educate clients on the cleaning process, the importance of moisture control, and the steps needed to prevent recurring issues, while providing transparent estimates and timelines.

Customer experiences cited in reviews reflect a vendor that frequently handles a range of tasks, including carpet cleaning and restoration, carpet and upholstery cleaning, and air duct cleaning, with several narratives highlighting professional staff, responsiveness, and attention to detail. While anecdotes vary on specific outcomes such as duct system repairs or scheduling, the overarching message emphasizes reliable service, fair pricing, and a willingness to return for follow-up work when needed. The company’s presence in Portage situates it within a community that values thorough workmanship and dependable remediation services for water and related damages.

Beyond emergency responses, Anderson Brothers Cleaning provides environmentally friendly cleaning options and standard cleaning services designed to maintain hygiene, reduce allergens, and support overall indoor air quality. They describe a philosophy of moving proactively to protect properties from moisture intrusion and to restore normal conditions after incidents. The team’s integrated offerings—ranging from air duct cleaning and dryer vent cleaning to drywall and carpet care—underscore a holistic approach to property care, combining technical expertise with customer-focused service. Clients can expect a service provider that coordinates complex cleaning and restoration tasks, prioritizes safety and thoroughness, and remains committed to delivering dependable results in residential and commercial settings alike.

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