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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup in Detroit provides expert water damage restoration services across 92 offerings, ensuring quick, thorough recovery of damaged properties. Located at 422 W Congress St, Detroit, MI 48226.

Water Damage Restoration Service at 422 W Congress St in Detroit, MI 48226

Operational
★★★★★
Rating: 4.6 based on 1267 reviews
Address: 422 W Congress St, Detroit, MI 48226
Phone: 13132652392
Emails:
Employees: 5000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup Services

All Types Of Drain Cleaning

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All Types Of Drain Cleaning is a service that clears clogs and buildup from drains, using methods like plunging, snaking, and professional equipment to restore flow in kitchens, bathrooms, and other plumbing lines.

Appliance Connections

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Appliance Connections is a service that links you with qualified appliance installers and repair professionals to purchase, install, and maintain home appliances, offering guidance, scheduling, and support throughout the process.

Augering

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Clear stubborn clogs with our expert augering service. We use powerful electromechanical drain cleaning machines with rotating cable snakes to cut through tough blockages inside your drains and sewer lines. Efficient and precise. Call today for professional augering.

Basement flooding remediation

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Roto-Rooter provides basement flooding remediation, removing water, drying affected areas, and sanitizing to prevent mold and damage. Trust our experts to restore your basement safely. Call now for basement flooding remediation services.

Bathroom drain cleaning

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Roto‑Rooter clears clogged bathroom drains, like sinks, tubs, and showers, with expert electromechanical snaking or hydro‑jetting to remove hair, soap scum, and buildup. Fast, professional service ensures smooth, odor-free flow. Call for prompt bathroom drain cleaning today.

Bathroom plumbing faucet repair

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Fix leaky or dripping bathroom faucets with Roto-Rooter’s faucet repair service. Our skilled plumbers quickly diagnose and resolve issues to save water and prevent damage. Call today for reliable bathroom plumbing faucet repair.

Bathroom sink repair

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Roto-Rooter fixes bathroom sinks, from leaks and clogs to broken pipes and faucets. Our pros restore full function quickly, preventing water damage and ensuring smooth drainage. Call today for reliable bathroom sink repair.

Battery Backup Sump Pump

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A Battery Backup Sump Pump keeps your basement dry by using a rechargeable battery to run the sump pump during power outages, ensuring water is removed continuously when the main power fails.

Broken Sump Pump

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Broken Sump Pump is a service that fixes or replaces a sump pump that isn’t pumping water away from your basement, preventing flooding. It involves diagnosing the failure, repairing electrical or mechanical parts, or installing a new unit.

Commercial grease trap installation

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Install properly sized grease traps to block fats, oils, and grease (FOG) from entering drains. Whether under‑sink or in‑ground, Roto‑Rooter ensures code‑compliant installation that protects your plumbing and helps avoid costly health violations. Call today.

Commercial plumbing services

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Our full-service commercial plumbing includes drain cleaning, hydro-jetting, grease trap services, toilet and fixture repair, emergency plumbing, and backflow inspection, certification and repair. Keep your business running with reliable, professional support. Call for commercial plumbing help.

Dishwasher Installation

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Dishwasher Installation is the service of placing and connecting a new dishwasher to your kitchen, including fitting it into the cabinet space, connecting water supply and drain, and ensuring electrical safety and proper operation.

Dishwasher installation

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Let Roto‑Rooter handle dishwasher installation with precision: plumbing connections, proper drainage, and secure electrical hookup to ensure your new appliance runs safely and efficiently. Call for professional dishwasher installation today.

Drain Cleaning Machines

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Drain Cleaning Machines are tools used to clear clogs in pipes. They powerfully rotate or vibrate rods or blades to break up blockages, then flush debris out. Used by plumbers or homeowners to restore free-flowing drains safely and quickly.

Drain Fields

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Drain Fields are an underground system that treats and disperses wastewater from a septic tank. It involves perforated pipes buried in soil trenches, allowing water to filter through the soil, remove contaminants, and safely re-enter the ground.

Drain Leak

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Drain Leak is a service that detects and fixes leaks in household drainage systems, including pipes, traps, and seals. It involves inspection, pinpointing leak sources, repairing damaged components, and testing to prevent future water damage.

Drain Opening

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Drain Opening is a service that clears clogs and debris from drainage pipes to restore smooth water flow in sinks, showers, or drains. Technicians inspect, remove blockages, and ensure pipes drain properly with cleaning and basic maintenance tips.

Drain Problems

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Drain Problems is a service that fixes clogs, slow draining, and blockages in sinks, tubs, and pipes. Technicians inspect, clear lines, remove debris, and may install traps or preventive measures to restore normal drainage and prevent future backups.

Drain cleaning

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Restore smooth flow in your drains with Roto‑Rooter’s expert drain cleaning. We use electromechanical snaking or hydro‑jetting to tackle clogs caused by grease, hair, soap, roots, or scale. Fast, efficient, and reliable service for your home or business. Call today for professional drain cleaning.

Drain cleaning equipment

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Roto‑Rooter uses powerful, proprietary electromechanical sewer and drain cleaning equipment (made in the USA) to clear clogs and clean pipelines from end to end - maximizing drainage flow and preventing future clogs at your home or business. Call for drain cleaning and unclogging services.

Drain leak repair

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Prevent water damage with Roto-Rooter’s drain leak repair. Our expert plumbers locate and fix leaks in drains and pipes, restoring your plumbing’s integrity. Call today for prompt, professional drain leak repair.

Drain line repair

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Roto-Rooter repairs damaged or broken drain lines behind walls, beneath floors, and underground using trenchless or traditional excavation methods. Restore proper drainage flow and prevent backups with our expert drain solutions. Call now for trusted drain line repair service.

Drain opening

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Fix clogged, damaged or collapsed drains with Roto-Rooter - we open blocked drains and repair damaged drainpipes, restoring proper drainage to protect your plumbing system. Call today for drain opening services you can trust.

Drain snaking

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We clear tough clogs using professional drain snaking (electromechanical augering) - a flexible cable with sharp blades that cuts through or pulls debris like hair, soap, and minor blockages. Fast and effective, it’s a go-to for reliable drain restoration. Call today for expert snaking service.

Drains Clear

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Drains Clear is a service that removes blockages and cleans drainage pipes to restore smooth flow. It involves inspecting drains, clearing clogs, and testing for leaks to ensure proper drainage in homes or businesses.

Emergency Flood Service

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Emergency Flood Service provides rapid help during floods, including quick damage assessment, rescue and evacuation coordination, temporary shelter, water removal, safety checks, and support with permits and insurance claims to protect people and homes.

Emergency Serviceavailable

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Emergency Serviceavailable is a rapid response service that connects you with urgent help, 24/7. It provides quick triage, dispatches trained responders, and coordinates essential support to handle critical situations safely and efficiently.

Emergency flood services

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When flooding strikes, Roto-Rooter offers emergency flood services 24/7, 365 days a year - including water removal, cleanup, and repair to minimize damage. Fast response protects your home or business. Call now for immediate emergency flood assistance.

Emergency plumbing services

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When plumbing disasters strike (day or night) Roto‑Rooter is ready 24/7, 365 days a year. Expert plumbers arrive quickly, fully equipped to handle burst or leaking pipes, sewage backups, water cleanup, and more with transparent pricing and reliable results. Call for emergency assistance today.

Faucet installation

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Whether it’s a kitchen, bathroom, outdoor spigot, or your main water supply valve, Roto‑Rooter handles faucet installation and repair with precision, from dripping cartridges to new fixture installs. Backed by our guarantee and trusted professionalism. Call today for faucet installation service.

Faucet repair

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Roto‑Rooter repairs all types and brands of faucets - fixing leaks, drips, and worn parts quickly to save water and avoid damage. Our expert plumbers deliver reliable, lasting faucet repair. Call today to restore your faucet’s performance.

Flooding Prevention

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Flooding Prevention is a service that helps protect areas from flood damage by monitoring water levels, providing early alerts, and implementing measures like barriers, drainage improvements, and evacuation planning to reduce risk and damage.

Flooding prevention services

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Prevent future water damage with Roto-Rooter’s flooding prevention services, including sump pump installation, drainage solutions, and waterproofing. Keep your property safe and dry year-round. Call today for expert flooding prevention.

Garbage disposal installation

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Roto‑Rooter installs new garbage disposals quickly and correctly, handling plumbing adjustments and ensuring proper electrical hookup. From diagnosis to full installation, we keep your kitchen functional and hassle-free. Call today for disposal installation service.

Garbage disposal repair

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Is your garbage disposal jammed or leaking? Roto‑Rooter provides fast, expert repair to get your kitchen cleanup back on track. From motor issues to clogged blades, we fix and replace all disposal types and brands. Call now for professional garbage disposal repair.

Grease Trap Treatment

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Grease Trap Treatment is a cleaning service for kitchen grease traps, removing fats, oils, and solids to prevent clogs. It involves inspection, pumping out sludge, flushing with water, and applying enzymes or cleaners to maintain flow and odor control.

Grease trap treatment

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Roto‑Rooter provides professional grease trap treatment for commercial kitchens, effectively removing fats, oils, and grease (FOG) to maintain flow and comply with health standards. Keep your drains clear and operations smooth! Call today to schedule treatment.

High pressure water-jetting (hydro-jetting)

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Clear stubborn blockages with high‑pressure hydro‑jetting that safely removes grease, sludge, scale, roots, debris, and other buildup. It’s a powerful, eco‑friendly way to keep sewer & drain pipes flowing smoothly. Schedule hydro‑jetting service with Roto‑Rooter today.

Kitchen Sink

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Kitchen Sink is a broad, all-in-one service that covers a wide range of tasks and features, often including many options, tools, and accessories, aimed at handling diverse needs in one package.

Kitchen sink drain cleaning

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Roto‑Rooter clears kitchen sink clogs of food particles, grease, or soap build-up using professional mechanical snaking or hydro‑jetting for quick, effective results. Keep your sink flowing smoothly. Call today for kitchen sink drain cleaning.

Kitchen sink repair

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Roto‑Rooter handles kitchen sink repairs - leaks, clogs, damaged pipes, and fixture issues - to keep your kitchen running smoothly. Our pros provide thorough diagnosis and reliable fixes. Call today for kitchen sink repair service.

Main sewer line drain cleaning

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Roto‑Rooter clears and cleans main sewer line clogs with a thorough end-to end cleaning that restores maximum flow and reduces the chance of future backups.

Mold inspection & remediation

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Roto-Rooter offers professional mold inspection and remediation after water damage or flooding. We identify, remove, and prevent mold growth to protect your health and home. Call now for reliable mold inspection and remediation.

Outdoor plumbing pipe repair

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Roto‑Rooter repairs outdoor plumbing pipes damaged by weather, roots, or wear. Our experts fix leaks, breaks, and corrosion to protect your irrigation and drainage systems. Call today for outdoor plumbing pipe repair. *Service offerings vary. This service may not be available at all locations.

Outdoor plumbing system repair

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Roto‑Rooter repairs outdoor plumbing systems, including water supply lines, drainpipes, and hose bibs. We fix leaks, breaks, and corrosion to keep your outdoor water flowing. Call today for reliable outdoor plumbing system repair.

Pipe brush coating

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Roto-Rooter’s pipe brush coating application restores drainage flow in aging pipes by using rotating brushes and protective coatings to remove buildup and reinforce surface integrity. It’s a smart, cost-efficient way to extend the life of older pipes. Call us today for pipe restoration.

Pipe descaling

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Remove mineral, grease, and rust buildup in your pipes using mechanical brushes and high-pressure flushing. Roto‑Rooter’s pipe descaling service restores full flow and prolongs pipe life, especially in older cast‑iron systems. Call today for pipe descaling.

Pipe patching

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We fix damaged pipe sections in sewer pipes with epoxy patch liners (little or no digging required). Restore damaged pipe sections without the expense of replacing the entire pipeline, renewing pipe integrity and preventing leaks. Learn more about pipe patching services and schedule an inspection.

Pipe relining

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Restore damaged pipes without little or no digging using Roto‑Rooter’s trenchless pipe relining service. A strong, seamless liner is inserted into your existing pipe, extending its life and improving drainage flow with minimal disruption to landscaping, sidewalks, driveways, and trees.

Pipe restoration

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We provide a variety of pipe restoration services to remove corrosion and buildup inside old sewer and drain pipes, including pipe descaling, pipe brush coating, pipe patching, pipe relining, and pipe bursting. Improve flow and extend pipe life! Perfect for older homes and commercial buildings.

Plumbing fixture installation & replacement

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Roto‑Rooter installs, repairs, and replaces plumbing fixtures, from faucets and toilets to sinks and spigots, with expert care and workmanship. Enjoy leak-free performance and reliable fitting. Call today for plumbing fixture installation.

Plumbing leak detection

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Roto‑Rooter uses advanced water leak detection tools (like acoustic listening, water meter checks, infrared, and underground line locating) to pinpoint hidden leaks and stop damage fast. Call today for plumbing leak detection services.

Plumbing pipe repair

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From small leaks to major breaks, Roto‑Rooter offers expert plumbing pipe repair to restore your system’s integrity and prevent water damage. Our plumbers can repair all pipe types with precision. Call now for plumbing pipe repair service.

Plumbing repair & replacement

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Roto‑Rooter provides comprehensive plumbing repair and replacement - fixing leaks, worn fixtures, and damaged pipes or installing new systems. Keep your plumbing safe and efficient. Call today for professional plumbing repair and replacement.

Preventative plumbing maintenance

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Avoid plumbing emergencies with preventative maintenance services (inspections, leak detection, scheduled sewer and drain cleaning services, hydro-jetting, and system tune-ups) to keep everything flowing reliably. Call to schedule preventative plumbing maintenance for your home or business.

Repair And Replacement

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Repair And Replacement is a service that fixes broken parts or devices and, when needed, replaces worn-out components to restore full function and extend life.

Reverse osmosis system repair

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If your reverse osmosis water filtration system isn’t working, Roto‑Rooter can diagnose and repair it quickly. We ensure your system delivers clean, safe water. Call today for expert reverse osmosis system repair.

Reverse osmosis water filtration system installation

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Roto-Rooter installs reverse osmosis water filtration systems to provide clean, purified drinking water. Our experts handle the full setup, ensuring safe connections and optimal performance. Call today for professional reverse osmosis system installation.

Rooter Service

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Rooter Service clears and maintains plumbing pipes, drains, and sewer lines to prevent clogs, odor, and backups. It may involve inspecting pipes, snaking or hydro-jetting, repair or replacement of damaged sections, and ensuring smooth flow through the drainage system.

Septic Tanks

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Septic Tanks are home wastewater systems that treat sewage underground. Wastewater flows into a tank where solids settle, liquids drain to a leach field, and ongoing maintenance like pumping and inspection is required to prevent clogs and odors.

Sewage cleanup

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Roto-Rooter provides professional sewage cleanup to safely remove and disinfect contaminated water and waste. Our team handles cleanup, sanitization, and odor control - ensuring a clean, healthy environment. Call Roto-Rooter for emergency sewage cleanup today.

Sewer line repair & excavation

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When trenchless isn’t an option, Roto‑Rooter offers full sewer line repair with professional excavation, removing damaged sections and replacing with durable new pipe. Ideal for offset, bellied, or collapsed pipelines. Call today for sewer line excavation.

Sewer repair

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Roto‑Rooter repairs damaged or blocked sewer lines using trenchless or traditional excavation methods to restore flow and prevent backups. Fast, reliable service protects your home and plumbing system. Call now for sewer repair service.

Shower repair

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Roto‑Rooter repairs showers, fixing leaks, broken valves, low pressure, and damaged fixtures. Our professional plumbers ensure your shower works perfectly and prevents water damage behind walls and tile. Call today for expert shower repair services.

Sink repair

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From leaks to clogs and damaged fixtures, Roto‑Rooter handles all sink repairs quickly and reliably. Keep your kitchen or bathroom sink functioning smoothly. Call now for professional sink repair service.

Site Evaluation

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Site Evaluation is a service that assesses a location for suitability, safety, and potential. It involves inspecting the site, gathering data, identifying constraints and opportunities, and providing a clear report with recommendations.

Sump pump battery backup

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Protect your basement from flooding (even during power outages) with Roto-Rooter’s sump pump battery backup systems. Our expert plumbers install and service reliable backup sump pumps (battery or water-powered) to keep your home dry and secure when it matters. Call for battery backup installation.

Sump pump installation/replacement

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Our expert sump pump installation, repair and replacement services keep your basement dry. From battery backup options to checking valves and drainage lines, we keep water out of your basement or crawl space, prevent water damage, and protect your foundation. Call today for sump pump installation.

Sump pump repair

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Avoid basement flooding with Roto‑Rooter’s sump pump repair and replacement services. We diagnose and fix mechanical, plumbing, or electrical issues to keep your sump pump running efficiently and effectively. Call today for fast, reliable sump pump repair.

Toilet drain cleaning

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Clear toilet clogs and slow drains with Roto-Rooter’s expert toilet drain cleaning service. Using snaking and hydro-jetting, we remove blockages fast to restore proper flow. Call now to keep your toilet draining smoothly and efficiently.

Toilet installation

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Need a new toilet? Roto-Rooter handles complete toilet installation with proper sealing, connection, and testing to ensure no leaks and reliable flushing. Whether upgrading or replacing, call today for professional toilet installation.

Toilet plumbing repair

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Fix leaks, running water, or flushing issues with Roto-Rooter’s toilet plumbing repair service. Our expert plumbers diagnose and resolve common problems to keep your bathroom functioning perfectly. Call now for prompt, reliable toilet repair services.

Toilet repair

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Roto-Rooter fixes all toilet issues, including leaks, running water, clogs, and flushing problems. Our expert plumbers provide fast, reliable toilet repair to keep your bathroom working smoothly and efficiently. Call today for expert toilet repair service.

Trenchless excavation

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Trenchless excavation uses precision tools to access underground plumbing without extensive digging (often just modest access pits at both ends of the pipeline vs invasive trenching) - solving sewer or drain issues with minimal disruption. Call now for safe, efficient trenchless excavation.

Video Camera Inspection

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Video Camera Inspection is a service that uses a small camera on a flexible probe to inspect pipes or confined spaces. It involves inserting the camera to capture live video, identify blockages or damage, and document findings for repairs or maintenance.

Video camera pipe inspection

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Roto-Rooter uses advanced sewer-line video camera inspections to spot blockages, cracks, root intrusion and corrosion - without digging. High-resolution camera and live video feed deliver clear diagnosis and solutions from inside your sewer and drain pipes. Call to schedule a video pipe inspection.

Washing Machines

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A Washing Machines service helps you clean clothes using a machine that mixes water, detergent, and heat to wash, rinse, and spin dry fabrics automatically, making laundry faster and easier.

Water Clean Up

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Water Clean Up is a service that removes pollutants from contaminated water to make it safe. It involves testing the water, treating and filtering it, and managing waste so homes, farms, or communities can use clean, safe water again.

Water Supply

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Water Supply is the service of providing clean, safe water for everyday use by collecting, treating, storing, and delivering it to homes and businesses, ensuring reliability, quality, and continuous access.

Water damage cleanup

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Roto-Rooter provides thorough water damage cleanup - removing water, drying, and sanitizing affected areas to prevent mold and structural damage. Fast, professional service restores your home or business. Call today for water damage cleanup.

Water damage mold removal

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After water damage, trust Roto-Rooter for mold removal. We safely identify and eliminate mold growth, protecting your health and property. Call now for expert water damage mold removal services.

Water extraction

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Roto-Rooter offers rapid water extraction to remove standing water from floods or leaks, minimizing damage and speeding up drying. Our certified water cleanup pros use advanced professional-grade equipment for efficient service. Call today for water extraction.

Water fixture repair

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Roto‑Rooter repairs all water fixtures, including faucets, toilets, and showerheads, ensuring leak-free, efficient performance. Our experts handle repairs quickly to save water and prevent damage. Call now for water fixture repair.

Water heater installation

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Roto-Rooter installs water heaters (tank and tankless), gas and electric, ensuring proper setup, safety, and optimal performance. Enjoy reliable hot water for your home or business. Call today for expert water heater installation and upgrade services.

Water heater repair

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Get hot water fast with Roto‑Rooter water heater repair service. We fix leaks, thermostat issues, and heating problems for both tank and tankless systems, whether electric or gas. Call today for dependable water heater repair.

Water quality testing

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Ensure safe, clean water with Roto-Rooter’s water quality testing. We analyze your water for contaminants and provide solutions to improve taste, safety, and plumbing longevity. Call now for professional water quality testing.

Water softener installation

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Improve your water quality with Roto-Rooter’s professional water softener installation. We fit systems that reduce hardness and protect plumbing from scale buildup. Call now to schedule water softener installation for your home or business.

Water softener repair

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Roto-Rooter repairs water softeners to restore effective hardness removal and protect your plumbing. We fix mechanical and electronic issues quickly to keep your water soft and appliances safe. Call today for water softener repair.

Water softening & filtration systems

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Roto-Rooter offers complete water softening and filtration solutions to deliver cleaner, softer water. Our experts install and maintain systems tailored to your needs. Call today for water softening and filtration system services.

Water treatment services

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Roto-Rooter installs and maintains water treatment systems (softeners, filters, and purifiers) to improve water quality and protect your plumbing. Call today for expert water treatment services tailored to your needs.

Weekend plumbing services

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Roto-Rooter offers weekend plumbing services for your convenience. Whether it’s drain cleaning, repairs, or installations, we’re here when you need us most. Call now to schedule weekend plumbing service and avoid weekday wait times.

Zero dig pipe restoration

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Restore or replace underground pipes without tearing up landscaping, driveways, or sidewalks. Roto‑Rooter’s zero‑dig restoration uses trenchless pipe relining or pipe bursting to give you a new, long-lasting pipeline - fast and less invasive. Call for zero‑dig solutions today.

Roto-Rooter Plumbing & Water Cleanup Reviews

Orbit Enterprise
Orbit Enterprise
1 ★☆☆☆☆
RUN! Do yourself a favor and check the Better Business Bureau site and check google or any other site to see the companies' reviews. You don't have to just take my word for it; the customers are speaking out. This company has a reputation for overcharging and inflating prices, especially when insurance is involved. They recently tore out two of my bathrooms without authorization, then claimed they left due to structural damage—damage they only “found” after demolishing my bathrooms without permission. That excuse is just a cover-up for what they did. If you need work done on your home, don’t make the same mistake I did. Check Google reviews, the BBB, social media, and thoroughly vet these companies. They’re crooks who will overcharge and take advantage of you. We’ve contacted the owners multiple times, so I feel it’s my duty to warn future clients about their predatory practices. The great thing about the internet is that word travels fast, and I plan to use every bit of it until the owners admit their wrongdoing and make things right. I’ve included a picture of how they left my home—did I mention this all started from a busted pipe? I welcome the owners to publicly explain exactly when we authorized them to do this work, and when they reached out to us to say this is what we recommend because privately, they have yet to make sense of it. Look how these great guys left an unauthorized work site with kids in the home. BILL or SAM whoever is responding no I won't take anything DOWN BUT SINCE YOU WOULD LIKE TO MAKE EVERYONE BELIEVE IM LYING THIS IS WHAT THEY CAN DO. EVERYONE READING MY COMMENT YOU DONT HAVE TO TAKE MY WORD FOR IT AT ALL, READ ALL OF THEIR REVIEWS ACROSS ALL PANELS, YELP, GOOGLE, BBB, CHECK WITH THE MICHIGAN ATTORNEY GENERAL OFFICE, CHECK WITH FACEBOOK, INSTAGRAM, AND TIK TOK. TRUST ME YOU WILL SEE FROM TONS OF PEOPLE EXPRESSING THE SAME AS ME OR WORSE. UNFOURTUNATELY I WAS IN A DESPERATE SITUATION AND COULD NOT DO MY RESEARCH ON THE COMPANY BEFORE WORKING WITH THEM. PLEASE DO YOUR RESEARCH.
Mickayla Cox
Mickayla Cox
2 ★★☆☆☆
Paid $79 for a “service call” that amounted to the plumber looking at the manufacture date on my water heater and leaving. No diagnostic work was performed no panels opened, no elements checked, no troubleshooting. When I explained that I needed a professional assessment to determine which component was failing, I was questioned by manager over the phone about whether I planned to use another company for repairs, which was inappropriate and irrelevant. I hired them for a diagnosis, not a calendar lookup. They refused a refund, calling it a “travel fee” rather than a service fee which feels like wordplay to avoid responsibility. If you need an actual diagnostic evaluation, be aware that you may not get one here.
Erica Tyler
Erica Tyler
1 ★☆☆☆☆
RUN to the BBB SITE AND CHECK THEIR REVIEWS!!! we are currently working with Roto Rooter and it has been a nightmare from the first interaction. We had a pipe bust in a tenant property. It caused damage of course so they say hey we do water loss prevention, clean up tear out and we work directly with insurance. Sounds good right! So insurances comes out they look at the pipe and the damage that has occurred and he calls us and say yep it’s a busted pipe. So the tenant has two bathrooms they go in without my knowledge of any type of game plan and tear out everything both bathrooms at the same time without any restroom for the tenant and her kids. Take in mind they never called and discussed any kind of plan. We would have never agreed to them taking out both bathrooms ultimately leaving the tenant and her kids displaced WITHOUT ANY NOTICE. I called the manager all day no answer, reached out to several numbers until finally he calls. He gets on the phone and was fully unaware aware they took out both bathrooms and assured me he was heading over to get it figured out. 7pm the tenant calls and says no one ever showed up and we have not had anything bathroom since 2pm. They waited for them to show up because that’s what was explained to me on the phone. So she thought her kids were going to be able to stay in their home. Now she has to hurry up and pack up what she can because she can’t stay in their home. Roto rooter left them hanging without any plan of action. DO NOT WORK WITH THEM! It has been the most unorganized and unprofessional company I have ever dealt with. I will continue to call and email up the line until this is corrected I’m disgusted with how this has been handled. To think they packed up and left that woman in that home with no bathroom and went home to their space comfortable. I will write BBB, I will write corporate, I will leave reviews everywhere I can l. This is completely unacceptable. I absolutely hate companies that ride on the backs of consumers without any remorse. Please do yourself a favor and go on BBB site and check their reviews I wish I did the same before I decided to work with them. NEVER AGAIN! EDIT!! NO I WILL NOT TAKE IT DOWN, EVERYTHING I HAVE SAID IS FACTS. THE FACT STILL REMAINS THAT YOUR COMPANY DID NOT COMMUNICATE AT ALL AND YOU LEFT MY TENANT AND HER KIDS WITHOUT A HOME. I HAVE LOST SLEEP, RESOURCES & TIME TRYING TO RECTIFY THIS MESS YOUR COMPANY CAUSED. YOUR COMMENT SHOWS AN EXTREME LACK OF EMPATHY WHICH IS WHY WE ARE IN THIS MESS IN THE FIRST PLACE. TAKE ACCOUNTABILITY!. I hope I motivate others to come forward.
Haley Chapman
Haley Chapman
5 ★★★★★
Austin cleared my lines and called with a very detailed report. Left me valuable notes on the invoice as well. Thanks Austin for a great experience - will be using roto rooter again because of the great service we received from him.
Diahann Bryant
Diahann Bryant
5 ★★★★★
James Biondo replaced pipes and floor drains in my basement it was a big job. He also used jets to clean the drains. I will use Roto Rooter for all my plumbing needs. The other two guys Anthony and Eric Smith are fast and efficient they left my basement floor clean. I will recommend Roto Rooter to anyone because in my experience they were very knowledgeable and professional Company.
Mike Booker
Mike Booker
5 ★★★★★
We had to reschedule due to high demand which I understood so the very nice receptionist Andria put me on high priority for the following day. Today I had the pleasure of having Matt as my service tech. My sewage drain has been backing up constantly over the last week or so and he was able to find a solution after almost what felt like hours of trying. Most people would've quit after a few failed attempts and hitting your head twice, but Matt did not. My biggest fear was having to pay Mr Rooter and still have a flood in my basement but due to Matt's great service, advice, and tunnel vision those fears are no longer. Thank you Matt and thank you Mr Rooter for the service you provide me and my community.
Pauline Smith
Pauline Smith
1 ★☆☆☆☆
This company is a liar and a scammer. Sitting at my dining room table, I informed the representative that if I have signed anything that says that a check from my insurance company will go directly to you all, what is known as an assignment of benefits, then I do not want that to happen and please rip that document. The representative said I did not. The representative specifically did not give me a copy of that signed document but gave me copies of everything else. The representative lied to me his name is Dave Villanue And he said that I did not sign anything like that. He said that I could still work with Roto-Rooter if I did not sign something like that. I talked to my insurance company and I did sign an AOB. When going over the paperwork, they lie to you and tell you what the paperwork is for - READ READ read everything. Read everything. This business is not here for the homeowner. I had Roto-Rooter come back out because they did not fix the job. I was told that things were under warranty. Now because I will not be working with them everything is changing even on work I paid 1.3k for. Do not trust anything this company says. Trust them as far as you can throw them. My recommendation go somewhere else. Call somebody else. Do yourself THAT FAVOR.
Ryan Christopher
Ryan Christopher
5 ★★★★★
We chose Roto Rooter because family and friends said they were honest and trustworthy and do not push you to spend more. Joe was our service technician and he was very professional, and left my basement cleaner than it was before he came. Snaked my drain and I can do my laundry and all household needs again conveniently. I would choose them again in a heartbeat, thanks for the help! Invoice # 141731 , Ryan & Kaley King
Jazzy J
Jazzy J
1 ★☆☆☆☆
I feel like I got ripped off. I paid for clean out which wasn't successful. Once you see the snake is blocked you should pull it back out. Charge a service fee, because technically the clean out wasn't a success. I paid 355 for nothing. Went through out side drain didn't touch nothing in the basement because he didn't know which drain to choose. I asked what should be recommended. Of course their assessments are actual assessments its guessing games. It would of made since to offer me the camera first to see if its something blocking before doing a dummy mission. The technician was professional i cant take that from him. It's the company rules which is a money grab
Pauline Coronado
Pauline Coronado
5 ★★★★★
I was fortunate to have Bill Hurley from Roto-Rooter come out to my house and fix a problem that 3 other individuals could not figure out. He was professional, personable, very knowledgeable and took some time to explain other questions I had. I am more than glad I called Roto-Rooter. Thank you Bill and Roto-Rooter!
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About Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup is a Water Damage Restoration Service located at 422 W Congress St, Detroit, MI 48226. The business operates in third person, presenting a comprehensive portrait of its offerings to customers in need of reliable plumbing and water damage recovery solutions. The organization emphasizes its breadth of categories, including Plumber, Contractor, Drainage Service, Excavating Contractor, Repair Service, Water Damage Restoration Service, Water Filter Supplier, Water Jet Cutting Service, Water Softening Equipment Supplier, and Water Testing Service. This scope demonstrates a commitment to addressing both immediate plumbing needs and longer-term water management goals for residential, commercial, and industrial clients. The firm positions itself as a multifaceted partner that can assist with everything from routine maintenance to complex remediation and reconstruction projects, underscoring its ability to manage the full lifecycle of water-related challenges. The professional team highlights capabilities in preventative care, emergency response, and post-incident restoration, ensuring that customers have access to timely and thorough assistance during crises and during planned upgrades alike.

Within the service portfolio, the company offers All Types Of Drain Cleaning, Appliance Connections, Augering, Basement flooding remediation, Bathroom drain cleaning, Bathroom plumbing faucet repair, Bathroom sink repair, Battery Backup Sump Pump, Broken Sump Pump, Commercial grease trap installation, Commercial plumbing services, Dishwasher Installation, Dishwasher installation, Drain Cleaning Machines, Drain Fields, Drain Leak, Drain Opening, Drain Problems, Drain cleaning, Drain cleaning equipment, Drain leak repair, Drain line repair, Drain opening, Drain snaking, Drains Clear, Emergency Flood Service, Emergency Serviceavailable, Emergency flood services, Emergency plumbing services, Faucet installation, Faucet repair, Flooding Prevention, Flooding prevention services, Garbage disposal installation, Garbage disposal repair, Grease Trap Treatment, Grease trap treatment, High pressure water-jetting (hydro-jetting), Kitchen Sink, Kitchen sink drain cleaning, Kitchen sink repair, Main sewer line drain cleaning, Mold inspection & remediation, Outdoor plumbing pipe repair, Outdoor plumbing system repair, Pipe brush coating, Pipe descaling, Pipe patching, Pipe relining, Pipe restoration, Plumbing fixture installation & replacement, Plumbing leak detection, Plumbing pipe repair, Plumbing repair & replacement, Preventative plumbing maintenance, Repair And Replacement, Reverse osmosis system repair, Reverse osmosis water filtration system installation, Rooter Service, Septic Tanks, Sewage cleanup, Sewer line repair & excavation, Sewer repair, Shower repair, Sink repair, Site Evaluation, Sump pump battery backup, Sump pump installation/replacement, Sump pump repair, Toilet drain cleaning, Toilet installation, Toilet plumbing repair, Toilet repair, Trenchless excavation, Video Camera Inspection, Video camera pipe inspection, Washing Machines, Water Clean Up, Water Supply, Water damage cleanup, Water damage mold removal, Water extraction, Water fixture repair, Water heater installation, Water heater repair, Water quality testing, Water softener installation, Water softener repair, Water softening & filtration systems, Water treatment services, Weekend plumbing services, Zero dig pipe restoration. These offerings illustrate a robust capability to diagnose, repair, restore, and optimize plumbing and water systems across various settings.

The business also references customer experiences and testimonials as part of its overall narrative. It acknowledges a broad audience of property owners and facility managers who rely on its services for urgent situations such as basement flooding, sewer line issues, and water damage remediation. While client feedback gathered publicly emphasizes the importance of due diligence and transparent communication in selecting a service partner, the company remains focused on delivering professional workmanship, safety, and compliance with local codes and industry standards. The organization positions itself as an accessible, expert resource for both preventative maintenance and emergency response, offering comprehensive solutions that encompass diagnostic evaluations, system replacements, and restoration work necessary after water-related incidents. Through its integrated approach to plumbing, drainage, and water treatment, the firm seeks to help customers achieve long-term system reliability and safer, healthier environments in their homes and businesses.

Plumber

Trusted plumbing services in Detroit, MI by Roto-Rooter for residential and commercial needs, from emergency repairs to water damage cleanup. Fast, reliable plumbers, 24/7 availability, licensed and insured with upfront pricing and guaranteed workmanship.

Contractor

Contractor services by Roto-Rooter Plumbing & Water Cleanup in Detroit, MI provide licensed, 24/7 emergency plumbing, thorough drain cleaning, leak detection, water damage restoration, and reliable repairs to restore homes quickly and safely.

Drainage Service

Roto-Rooter Detroit offers professional drainage service to quickly clear clogs, repair sewer lines, and restore full flow with 24/7 availability, diagnostic camera inspections, and expert drain cleaning for homes and businesses in Detroit, MI.

Excavating Contractor

Excavating Contractor for Roto-Rooter Plumbing & Water Cleanup in Detroit, MI, delivering expert trenching, sewer and utility line repair, and drainage solutions with reliable service, precision, and prompt 24/7 availability.

Repair Service

Reliable Repair Service by Roto-Rooter in Detroit, MI. Our licensed experts quickly diagnose and fix clogged pipes, leaks, and water damage with 24/7 emergency support, ensuring lasting solutions and peace of mind for homes and businesses.

Water Damage Restoration Service

Roto-Rooter Plumbing & Water Cleanup in Detroit, MI offers expert water damage restoration, emergency drying, mold prevention, and skilled repairs to return your property to pre-loss condition quickly and safely.

Water Filter Supplier

Water Filter Supplier for Roto-Rooter Plumbing & Water Cleanup in Detroit, MI, offering reliable residential and commercial filtration systems, expert installation, and ongoing maintenance to ensure clean, safe, great-tasting water for homes and businesses.

Water Jet Cutting Service

Roto-Rooter Plumbing & Water Cleanup in Detroit, MI offers precise water jet cutting services for durable, clean cuts in challenging materials, delivering fast, reliable results for industrial and residential projects with professionalgrade equipment and expert technicians.

Water Softening Equipment Supplier

Roto-Rooter Plumbing & Water Cleanup in Detroit, MI offers expert water softening equipment solutions to remove minerals, extend appliance life, and improve water quality. Trust our skilled technicians for installation, maintenance, and reliable support.

Water Testing Service

Roto-Rooter’s Water Testing Service in Detroit, MI analyzes well water, municipal supply, and possible contamination to ensure safe drinking water. Fast, certified technicians provide accurate results and guidance for treatment and remediation solutions.

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