Restoration Partner of Howard

Restoration Partner of Howard Services

Restoration Partner of Howard Reviews

Nancy Pribble

5 ★★★★★

When I found myself within my own flooded basement, I gratefully was referred to Rich by a neighbor in the midst of her own flood recovery. He arrived quickly to examine the scene and to determine what was needed. He and his "crew" removed everything that was wet, set up drying equipment, and monitored daily until all was dry. Being a curious person, I appreciated that Rich explained what he was doing and why. He is very well educated and enjoys what he does. In the first flood (yes, I have had more), I had involvement with my insurance company. The meticulous measurements, photos and records provided to me by Rich were very helpful in documentation required by them. As a result of many years of doing this work, Rich has developed a strong network of providers of other integrated services; they know each other and communicate well with each other. I have not hesitated to use his connections for plumbing, electric, water proofing and reconstruction because having seen how professional Rich is, I knew they would be too. My house has always been protected and kept clean during the process and more importantly to me, I have always been treated with respect and my questions and concerns have always been addressed. I have required his services for 3 different types of basement floods. I never considered using anyone else.

About Restoration Partner of Howard

Restoration Partner of Howard is a reputable Water Damage Restoration Service located at 15704 Thompson Rd, Silver Spring, MD 20905. Serving residential and commercial clients, the company specializes in meticulous cleanup, assessment, and restoration after water events, floods, and related incidents. The team operates with a strong emphasis on thorough documentation, professional communication, and a reliable workflow that guides customers from initial evaluation through final restoration. With a focus on transparency, they provide clear explanations of each step, including drying progress, cleanup decisions, and the restoration timeline, helping property owners understand what to expect during a stressful experience. Their approach integrates a network of trusted professionals to coordinate plumbing, electrical, waterproofing, and reconstruction as needed, ensuring a cohesive restoration process from start to finish. This collaborative model is grounded in years of experience and a commitment to high standards of safety, compliance, and customer service.

The service portfolio includes Water Damage Restoration Service, along with specialized offerings such as Carpet Cleaning, Fire Damage Cleanup & Repair, Flood Cleanup, Flood Restoration, Mold Cleaning, and Water Damage-Related Cleanup & Repair. Each service is delivered with careful attention to the conditions of the affected area, appropriate containment, equipment selection, and sanitation practices designed to minimize secondary damage and promote a healthy indoor environment. The company prioritizes moisture control, deodorization, and remediation of contaminants to restore both the integrity and comfort of the property. Clients can expect proactive measures to monitor drying equipment, record progress, and document the restoration journey for insurance and personal records. The team’s experience in dealing with diverse scenarios—from small apartment incidents to larger basement floods—demonstrates versatility, reliability, and an unwavering dedication to restoring properties to pre-loss or better condition.

Customer feedback highlights personalized service, clear communication, and respect for homeowners throughout the restoration process. One testimonial notes prompt arrival, thorough assessment, and proactive management of moisture, equipment, and documentation. The description emphasizes the value of a well-coordinated network of service providers and the importance of professional interactions that address questions and concerns while maintaining a clean, protected, and orderly work environment. The breadth of experience reflected in these observations underlines the company’s ability to handle multiple types of water-related incidents with care, efficiency, and integrity. As a local restoration partner, the firm aims to deliver timely results, reduce disruption, and support homeowners in recovering their properties with confidence.

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