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MasterPro Disaster Recovery LLC

MasterPro Disaster Recovery LLC provides comprehensive water damage restoration services in Rockville, MD, delivering rapid, expert cleanup and structural drying at 601 Lofstrand Ln Unit B. With 45 specialized services, they restore homes and commercial properties efficiently and safely.

Water Damage Restoration Service at 601 Lofstrand Ln Unit B in Rockville, MD 20850

Operational
★★★★★
Rating: 4.9 based on 62 reviews
Address: 7800 Airpark Rd Suite 2, Gaithersburg, MD 20879
Phone: 18003700639
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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MasterPro Disaster Recovery LLC

MasterPro Disaster Recovery LLC Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that detects urgent issues, mobilizes responders, and provides rapid assistance to protect people and property, with immediate communication, triage, and ongoing support until the situation is resolved.

24/7 Emergency Restoration Services

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24/7 Emergency Restoration Services provides fast, around-the-clock help to recover and repair homes or businesses after disasters like floods, fires, or storms, including assessment, temporary fixes, water extraction, drying, and initiating cleanup and restoration.

Air Filtration

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Air Filtration cleans and purifies the air by removing dust, pollutants, and microbes using filters or specialized systems, improving indoor air quality for homes or buildings through regular setup, maintenance, and monitoring.

Air Purification

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Air Purification is a service that cleans indoor air by removing dust, smoke, odors, and allergens using filters and sometimes specialized devices, improving comfort and health in homes or workplaces.

Applied Structural Drying

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Applied Structural Drying is a specialized water-damage service that quickly removes moisture from building materials, uses focused drying equipment, monitors moisture levels, and implements strategies to prevent further damage and mold growth.

Burst Pipes

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Burst Pipes is a plumbing service that fixes pipes that have cracked or burst, leaks, and related water damage. Technicians diagnose the cause, replace or repair damaged sections, and ensure safe, functional plumbing with water shutoff and pressure checks.

Damage Assessment

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Damage Assessment is a service that inspects and documents the extent of harm to property, people, or systems after an event. It involves现场 visits, data collection, photos, measurements, and reporting to guide repairs, safety decisions, and insurance claims.

Disaster Recovery

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Disaster Recovery is a plan and set of steps to quickly restore IT systems and data after a disruptive event, like a cyberattack or outage. It includes backups, failover procedures, communications, and testing to minimize downtime and data loss.

Disaster Strikes

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Disaster Strikes is a training service that teaches people how to respond quickly and safely during emergencies, like natural disasters or accidents. It covers basic safety, evacuation steps, and coordinating help with others to reduce harm.

Disinfection Services

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Disinfection Services clean and sanitize spaces to kill germs, using approved cleaners and methods. It involves assessing the area, choosing safe disinfectants, applying them to surfaces, and ensuring contact time for effective germ removal to reduce illness risk.

Emergency Restoration

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Emergency Restoration is a rapid service that helps fix urgent damage—like water, fire, or storm harm—by assessing the site, stopping further harm, and quickly cleaning, drying, and repairing to restore safety and operations.

Emergency Support

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Emergency Support is fast, round-the-clock help that provides urgent assistance, guidance, and safety measures during a crisis, such as medical, safety, or technical emergencies, until professionals arrive or the situation stabilizes.

Fire & Smoke Restoration

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Fire & Smoke Restoration is a service that cleans up and repairs damage from fires, smoke, and soot. It includes securing the site, removing debris, cleaning panels and fabrics, and restoring walls, ceilings, and contents to pre-fire condition.

Fire And Smoke Damage Restoration

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Fire and Smoke Damage Restoration is a service that cleans and repairs property after a fire, removing soot and smoke odor, cleaning, sanitizing, drying damaged areas, and restoring walls, floors, and contents to make the space safe and livable again.

Fire damage cleanup & repair

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Fire damage cleanup & repair is professional restoration after a fire, removing smoke and soot, securing the site, cleaning and repairing damaged surfaces, replacing damaged materials, and restoring your home or business to its pre-fire condition.

Flood And Water Damage Restoration

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Flood and water damage restoration is a service that assesses and fixes water-related problems in buildings, removing excess water, drying and sanitizing surfaces, repairing damage, and restoring normal conditions after leaks, floods, or spills.

Foundation Cracks

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Foundation Cracks is a home repair service that inspects, diagnoses, and fixes cracks in building foundations, walls, and concrete slabs using assessment, stabilization, waterproofing, and sealant or reinforcement methods to prevent further damage.

Leaking Roof

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Leaking Roof is a service that identifies and fixes roof leaks, including locating water intrusion, sealing cracks, replacing damaged shingles or patches, and ensuring the roof, attic, and ceiling stay dry and protected from future leaks.

Leaky Roofs

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Leaky Roofs is a service that checks, repairs, and prevents roof water leaks, fixing damaged shingles, seals, and flashing, and offering waterproofing guidance to protect homes from rain and moisture.

Mold Containment

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Mold Containment is a service that stops mold from spreading. It involves sealing off affected areas, setting up containment barriers, controlling airflow, and using air scrubbers and targeted cleaning to remove mold safely.

Mold Damage

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Mold Damage is a service to detect, clean up, and prevent mold growth after water damage. It involves inspecting for moisture, removing mold, drying surfaces, sanitizing areas, and fixing underlying leaks to restore a safe, healthy environment.

Mold Remediation And Cleanup

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Mold Remediation And Cleanup is a service that finds and removes mold growth in buildings, cleans contaminated areas, and restores air quality and surfaces to healthy, safe conditions through cleaning, containment, and cleanup steps.

Mold inspection

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Mold inspection checks a building for mold growth, moisture problems, and causes. A inspector looks for visible mold, tests air and surfaces if needed, identifies water leaks, and suggests fixes to prevent outbreaks and improve air quality.

Odor Removal

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Odor Removal is a service that eliminates bad smells from spaces or items using cleaning, deodorizing products, and sometimes airing or sanitizing methods to restore fresh air and a pleasant environment.

Plumbing Leaks

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Plumbing Leaks is a service that finds and fixes dripping taps, burst pipes, and hidden leaks in homes or buildings. It involves locating the source, repairing or replacing faulty parts, checking for water damage, and testing for a secure, leak-free system.

Property Damage

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Property Damage is a service that handles losses to physical property, such as homes or cars, caused by accidents, events, or negligence. It involves assessing damage, processing claims, and coordinating repairs or replacements for the insured or affected party.

Rebuild And Restore

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Rebuild And Restore is a service that helps you recover a damaged site or system by repairing errors, restoring data from backups, and rebuilding functionality so it works like new again.

Rebuild Services

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Rebuild Services helps restore damaged systems, infrastructure, or processes by assessing damage, planning steps, and executing repair and recovery tasks to return operations to normal as quickly and safely as possible.

Reconstruction Of The Affected Areas

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Reconstruction Of The Affected Areas is a service that helps restore homes and infrastructure damaged by disasters, focusing on rebuilding structures, stabilizing surroundings, and restoring essential utilities and safety in the impacted zones.

Sewage cleanup

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Sewage cleanup involves safely removing sewage-contaminated water and waste, cleaning and disinfecting affected areas, removing damaged materials, and restoring sanitation to prevent health risks and odors after a backup or spill.

Smoke Clean Up

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Smoke Clean Up is a service that removes smoke damage from homes or offices, including odor removal, soot cleaning, and restoring surfaces and air quality after a fire or smoke exposure.

Smoke Damage

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Smoke Damage is a service that cleans, repairs, and restores spaces after smoke exposure, removing soot, odors, and residue from walls, furniture, and air, and fixing any fire-related damage to return the area to a safe, normal condition.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates lingering smoky smells from indoor spaces. It involves cleaning, deodorizing surfaces, using specialized treatments and air purification to neutralize smells and improve air quality.

Soot And Smoke Damage

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Soot and Smoke Damage is a cleaning and restoration service that removes soot and smoke residues after a fire, deodorizes spaces, and restores damaged walls, furniture, and surfaces to safe, usable condition.

Structural Damage

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Structural Damage is a service that assesses and repairs harm to a building’s framework, such as cracks, sagging walls, or foundation issues, using inspection, diagnosis, and repairs to restore safety and stability.

Structural Drying Technician

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A Structural Drying Technician is a trained professional who dries out water-damaged buildings using specialized tools, monitors moisture levels, and ensures materials dry evenly to prevent mold and further damage.

Structural Stabilization

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Structural Stabilization is a service that strengthens a building’s framework to prevent movement or collapse. It involves assessing weak or damaged structures, adding supports, braces, or reinforcements, and ensuring safety and long-term durability.

Sump Pump Failure

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Sump Pump Failure is a service that helps prevent basement flooding by diagnosing a malfunctioning sump pump, checking power, wiring, and float switch, and providing repairs or replacement to ensure water is pumped out efficiently.

Sump Pump Problems

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Sump Pump Problems is a service that checks, repairs, and installs sump pumps to remove water from basements, preventing flooding. It involves diagnosing causes of leaks, testing efficiency, replacing faulty parts, and ensuring proper drainage and power safety.

Water Damage Cleanup Services

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Water Damage Cleanup Services help restore spaces after leaks, floods, or spills. They assess damage, remove standing water, dry and dehumidify, clean and disinfect affected areas, and restore belongings to minimize further harm.

Water Extraction

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Water Extraction is a service that removes water from buildings or areas after flooding or leaks, using pumps and drying equipment to dry surfaces, monitor moisture, and prevent mold, so spaces can be restored safely and quickly.

Water Heaters

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Water Heaters provides equipment and services to heat and supply hot water for homes or businesses, including installation, maintenance, repairs, and replacement of storage tanks or on-demand systems to ensure reliable hot water for showers, sinks, and appliances.

Water Mitigation

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Water Mitigation is the process of removing excess water from a home or building after leaks, floods, or storms. It involves stopping the source, drying affected areas, dehumidifying, cleaning, and preventing mold and further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that fixes water intrusion problems, dries out soaked areas, removes damaged materials, sanitizes, and restores floors, walls, and ceilings to their original condition after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans and removes mold growing after water damage, dries and stabilizes the area, tests for remaining mold, treats surfaces to prevent recurrence, and restores damaged materials safely.

MasterPro Disaster Recovery LLC Reviews

Gregory Jackson
Gregory Jackson
5 ★★★★★
We had some water damage from a dishwasher that was installed improperly which caused mold. Ivan and his team were very professional, punctual and kept us updated on what to expect throughout the mold remediation process. We hope that we will not encounter an issue with mold again but if we were MasterPro will be our first call as well as first to recommend.
Rachel McCoy
Rachel McCoy
3 ★★★☆☆
Update: I was able to talk with the team, and resolve the issue. While the situation was not ideal, I appreciate the dedication the team made to rectify my situation. Previous review: Due to a leak in my home, this team came to pack up our personal belongings. At first, I was impressed with the efficiency and attention to detail in labeling everything in the boxes. Fast forward getting the items back into my home. There were a few broken items which they apologized for and stated they would reimburse the cost; however, as we began unpacking more boxes we noticed a few items missing and out TV was damaged!! I contacted Ivan, and it's been a few weeks with no resolution and they are trying to say the TV was damaged prior to removal, which is absolutely false. Be careful who you trust in this extremely sensitive process!! I will be escalating this matter in order to resolve appropriately as this is horrible customer service.
Heidi Parker
Heidi Parker
5 ★★★★★
Thank you for coming to Houston! We are grateful that our insurance company sent Ivan, crew chief Caitlin, and their meticulous team as the water mitigation specialists to clean up and dry out our home after multiple pipes burst during the February 2021 freeze. They did a fantastic job! They were extremely professional, efficient, punctual, and courteous. They exceeded our expectations and we highly recommend MasterPro. They are truly the A Team.
J Pea
J Pea
5 ★★★★★
So pleased that Ivan and his crew traveled to Houston to assist with the aftermath of the February 2021 major extensive freeze. We feel blessed to be MasterPro’s first Texas customer. I was so impressed by the professionalism of the entire crew. They were efficient and timely. Their knowledge of what needed to be done was impressive. Their communication was excellent. Their fees were reasonable. Without hesitation and without any reservations, I recommend MasterPro to anyone needing their services.
G M
G M
5 ★★★★★
I had a service line that backed up after the dishwasher ran a whole cycle before I noticed. MasterPro responded immediately to my call and had a team there within the hour. I am so impressed with their knowledge, professionalism, patience and competence. It was a stressful time and they sincerely alleviated a lot of it. I am so grateful for excellent services when you need them. And they are thorough! Down to the documentation package they provide for your records. Special thanks to Ivan, Catelin, the other young lady who was part of the team attending my condo work, and Mariana who sent me all the documents I needed for my records.
Pamela Wolf
Pamela Wolf
5 ★★★★★
It is rare that a company exceeds my expectations but Ivan and his excellent team were by far, the BEST company I have ever had the pleasure of working with. 100%! I had a leak in my basement with dirty water only a month after moving in. They came right away, explained everything, were quick AND thorough, and made a horrible frustrating situation bare-able. I wish they did more than disaster recovery, I would use them for everything if I could. I really can’t say enough wonderful things about them. If you have a mold or disaster issue and need a reliable, caring, hard working, and a extremely affordable company, use Ivan and MasterPro. You will not be disappointed.
Jeanette Jenkins
Jeanette Jenkins
5 ★★★★★
After two days of water pouring into my utility room from a leak in the ceiling, from the unit above, the Master Pro Disaster Recovery team arrived & went to work. They assessed the extent of the water damage and installed blower/dehumidifiers to dry up the excess water and moisture. They worked quickly, efficiently, and were very careful not to do any unnecessary damage. I also appreciated how courteous they were in addressing me and explaining what was being done. An altogether professional team and I am very pleased with their work.
Chris Libang
Chris Libang
5 ★★★★★
I highly recommend acquiring MasterPro's services. They have done 2 mold remediation (bathroom and crawlspace) for my home, and I am very satisfied with the results. Ivan and his crew are very professional. Their rate/pricing is also on point. I have had other quotes with other mold remediation companies, but theirs is the best and most convincing. Will definitely add them to my list of "go to" contractors!
Adam Lifshey
Adam Lifshey
5 ★★★★★
I had an excellent experience with MasterPro and highly recommend them. This was the first time I experienced a water remediation problem and I had many questions about how MasterPro would solve it. Ivan was extremely patient and clear in answering all my questions, and he and his team communicated very well with me every step of the way. They were both very professional and very friendly. The schedule was clear and they kept exactly to it. I am very happy with the work they did and highly recommend MasterPro in general.
M G
M G
5 ★★★★★
Amazing company. I’ve used them twice now for water damage and both times they were at my house within 20 minutes. It is a family run business that prides itself on integrity, honesty, and commitment to excellence. It is so easy and common for disaster recovery companies to price gouge customers who are in a panic and worried about mold, etc... need not worry about this with Masterpro. Ivan is completely honest with you and understands the situation that your family is in. He will tell you exactly what he recommends and what can or can not wait. They will even do all of the repairs and remodeling after they’ve finished the recovery process. All of his staff are friendly and professional. Overall great experiences with them and I highly recommend Ivan and his team for any of your recovery needs. In times of need and help they will be there for you to the end. Thanks again!
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About MasterPro Disaster Recovery LLC

MasterPro Disaster Recovery LLC is a premier water and fire damage restoration service provider located at 601 Lofstrand Ln Unit B, Rockville, MD 20850. Serving residential and commercial clients, the company emphasizes rapid response, thorough mitigation, and thoughtful restoration that helps clients regain normalcy after disruptive incidents. The organization operates with a strong sense of responsibility, aiming to minimize secondary damage and protect property value through professional assessment, careful documentation, and proven remediation methods. The team is trained to handle diverse emergencies, ranging from sudden water intrusion to destructive fire and smoke events, and to coordinate with insurance processes to streamline recoveries for customers.

MasterPro’s service philosophy centers on timely communication, transparency, and respect for the property and the occupants. By offering 24 / 7 Emergency Response and 24/7 Emergency Restoration Services, the company ensures that help is available at any hour when water leaks, burst pipes, or other disasters occur. This accessibility reduces the risk of mold growth, structural deterioration, and health hazards associated with prolonged exposure to moisture, contaminated air, and smoke residues. The staff employs comprehensive water mitigation strategies, including water extraction, structural drying, and applied structural drying, to dry and stabilize affected areas efficiently while preserving as much of the original structure and contents as possible.

In addition to water-related services, MasterPro provides fire damage restoration and related cleanup to address smoke, soot, and odor challenges. Fire & Smoke Restoration and Fire damage cleanup & repair are performed with attention to both safety and aesthetics, aiming to restore spaces to pre-disaster conditions. Their mold containment and mold remediation and cleanup services complement the restoration portfolio, ensuring that mold issues are identified, contained, and removed, with post-remediation verification to prevent recurrence. The firm also offers air filtration and air purification to improve indoor air quality during and after restoration work.

The breadth of offerings includes damage assessment, disaster recovery planning, reconstruction of affected areas, and rebuild and restore services to help clients return to normal life. Essential technical capabilities such as structural stabilization, hepa-level cleaning, and disinfecting services contribute to a safer, healthier environment. Typical service lines cover plumbing leaks, sump pump problems, leaking roofs, and other sources of moisture intrusion, as well as foundation cracks and sewage cleanup where required. The team handles both minor and major incidents, coordinating content handling, packing, and careful documentation for clients’ records. MasterPro’s commitment to excellence is reflected in the high regard from customers who praise the team's professionalism, punctuality, communication, and thorough workmanship, even after challenging or extended mitigation projects. The company’s customer-centered approach positions MasterPro as a trusted partner for disaster recovery needs in Rockville and the surrounding region.

Beyond remediation, MasterPro offers rebuild and restoration services, reconstruction of the affected areas, and connections to ongoing maintenance and prevention strategies to reduce the likelihood of future incidents. By combining emergency response with comprehensive restoration planning, MasterPro Disaster Recovery LLC provides a complete, end-to-end solution for property owners facing water damage, fire damage, mold issues, and related emergencies, ensuring that every step—from initial assessment to final reconstruction—is handled with care, accountability, and professional expertise.

Water Damage Restoration Service

MasterPro Disaster Recovery LLC offers expert Water Damage Restoration in Rockville, MD, including 24/7 emergency response, advanced drying, dehumidification, mold prevention, and thorough restoration to restore homes and businesses quickly and safely.

Fire Damage Restoration Service

MasterPro Disaster Recovery LLC offers rapid fire damage restoration in Rockville, MD, including smoke odor removal, soot cleanup, structure assessment, debris removal, and complete restoration to help you recover safely and quickly.

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