JES Foundation Repair

JES Foundation Repair Services

JES Foundation Repair Reviews

Kristina Johnson

1 ★☆☆☆☆

This summer I had JES come out for total driveway repair. They were going to replace the parts that could not be lifted and repair the rest. I specifically told them I am looking to sell so it needs to look seamless. The concrete was a completely different color than my existing and is an eyesore. I regret having them do anything! As far as the concrete repair goes, they did not finish. There are several cracks that were not repaired. The guys they hired were in a rush and told my neighbor they need to go to Philly for a job! From the beginning I specifically stated it not an urgent rush, that I want it done correctly. They left before I could say anything. One section could not be lifted. I emailed pictures and didn't hear from them for a couple months. Someone recently came out and agreed that it was not done properly. He told me he would call me that day and I haven't heard from them since. I have never written a bad review, but I wish I would have never called them. I still have not heard what they plan on doing to rectify the situation. It was a lot of money, and it is not finished nor done correctly. I have given them plenty of time to fix the situation as I understand mistakes happen.

Cozylife.adventure

1 ★☆☆☆☆

One of the worst companies I have had the displeasure of working with. They sell "basement waterproofing" but all their system is water management that essentially just lets the water perc under your floor and is not conveyed in any way to the sump pump. Shame on me for not doing more research but I truly didn't understand their system until they started installing it. They sell a "gutter system" to convey the water to the sump pump pit, however their gutter is not a continuous pipe/gutter, the seams are butt joints so if water ever did find its way into the gutter it would go back down those open joints back into the stone under the slab. You will see in the attached pictures they had no intention of making the gutter continuous as they just had open corner joints, I called them out on it and they did mitre all the corners and taped the joints of the gutter, note they only put duct tape in the top of the gutter so all the bottom of the seams are open. I requested on several occasions to have a field supervisor or branch manager come out to address my concerns but no ever even called me back besides the salesman who was useless. Not to mention the 2 day job ended up taking 3 months as they kept failing County plumbing inspections and even lied to the inspector right in front of me saying that there was not a pipe from the existing basement door area drain into the sump pit. To top it off, after filing the second inspection, I was able to get the Plumbing Inspector to return the following business day yet JES didn't even show up to fix the pipe and failed another inspection simply because JES didn't show up.

Michael Petrillo

5 ★★★★★

The team of engineers that JES sent out to stabilize our foundation were extremely hard working, committed to customer satisfaction and very professional. These guys worked so hard to get the job done right and when we needed them back to make adjustments and add additional jacks, they were just amazing to work with. The guys who did the work were Henry Ayala Portillo, Diego Ayala, Adrian Santillan, and Gaston Ellis and they were all very polite, professional and hard-working. Thank you, Ryan Joyner for your commitment to us, we do appreciate all you and your team have done for us.

E Bateman

5 ★★★★★

I called JES for mold concerns in crawl spaces and also found that I had some structural support issues. Celeste C. came out to inspect and was awesome- knowledgeable and thorough. Tyler Holthaus, Brandon Warren, Larry Robinson Jr, and Roosevelt White did an amazing job, efficient and great attention to detail. Really nice guys working in some especially tricky tight spots! Very happy with the work and would highly recommend JES.

Erica Anthony

5 ★★★★★

Joel, Karon, Julius, and Shaine repaired the foundation of my home, installing a pump and a drain. They did a great job and were a pleasure to have around. They even patched a hole in my driveway when they installed the exterior drain. Thanks, guys! Project Manager, Justin, explained the process clearly, checked in to make sure everything went smoothly, and handled all of the permitting. I highly recommend them for foundation repair.

Kiauna Bradshaw

5 ★★★★★

Recently had my basement waterproofed by Troy G., Rob H., Devonte J., and Melcol N. with JES. The entire process from start to finish took a couple of days and those guys did a wonderful job! They were friendly, professional, and very efficient. They answered all of my questions and kept me involved with the process. I also appreciate the field inspector, Justin Walton. He was truly amazing and the reason I decided to go with JES! I would highly recommend JES. Five stars for each guy!

Gerald Merriweather

5 ★★★★★

We had a JES technician to visit our home today in regards to our backup sump pump the company installed. My service provider was ARIC BANKS. The service he rendered was outstanding. Aric checked out the problem and explained everything to us in simple terms. He was able to resolve our issue and displayed professional, patience and was very knowledgeable. Thank you Aric and thank you JES.

Michelle Watts

5 ★★★★★

I was truly impressed by Michael Baines, Corey Griffin, Melcom Newman and Troy Griffin. Their combined expertise and exceptional professionalism were instrumental. The ability to provide me with step-by-step crystal-clear explanations, we're invaluable. They ensured my complete understanding throughout each stage of the project, they patiently answered all of my questions, and explained how the materials worked together to secure my basement which made a significant impact. Mr. Baines in particular, demonstrated remarkable knowledge. He was able identify a problem, provide a viable solution and provided a simplified explanation to a complex process which was incredibly helpful. My project ran smoothly because of his leadership and the deep expertise of the team.

Nessa Galati

5 ★★★★★

I can’t say enough good things about Mike Baines and Corey Griffin from JES Foundation Repair. They recently did a waterproofing job at my home, and they were absolutely fantastic. Both of them were extremely considerate and respectful throughout the entire process — they made me feel comfortable having them in my home, which meant a great deal to me. Their work was top-notch. They paid attention to every detail, explained what they were doing, and ensured I was satisfied with the results. It’s clear they take a lot of pride in what they do, and it shows in the quality of their work. I genuinely appreciate the effort and care they put into this project. Mike and Corey went above and beyond, and I honestly feel lucky to have had them assigned to my home. They deserve every bit of recognition for the excellent job they did.

Rhonda Armstrong

4 ★★★★☆

The only reason I didn't give 5 stars is because I did not need to have any formal work done and wanted to be fair. My rating is based on the professionalism, directness and knowledge shared during the appointment for my free assessment. The appointment was quite informative for me and gave me peace of mind and a basis for my next steps needed.

About JES Foundation Repair

JES Foundation Repair is a comprehensive construction and restoration company serving homeowners in Middle River, Maryland, and the surrounding area. Located at 1250 Reames Rd, Middle River, MD 21220, the company combines expertise across multiple disciplines to deliver reliable solutions for foundation, waterproofing, insulation, and structural needs. Their team acts as a coordinated contractor and engineer, offering services that span from the initial assessment through project completion. As a dedicated waterproofing company and general contractor, JES Foundation Repair emphasizes preventative moisture control, structural stabilization, and long-term durability for residential properties.

The organization positions itself as a full-service provider in the field of water damage restoration, basement waterproofing, crawl space repair, and foundation repair. Their approach integrates construction know-how with engineering insight, ensuring that repairs address both symptoms and underlying causes of water intrusion and soil movement. In addition to essential foundation work, the company offers concrete-related services such as concrete lifting and driveway stabilization, recognizing the importance of solid, well-graded surfaces for ongoing structural integrity. Clients can expect attention to detail in project planning, with an emphasis on proper drainage, effective moisture management, and a focus on keeping living spaces dry and comfortable.

JES Foundation Repair maintains a broad category of services that includes being a concrete contractor, insulation contractor, and a structural engineer-backed foundation team. They also provide crawl space remediation, leaky basement repairs, and comprehensive assessments by engineers and field technicians who collaborate to determine the most appropriate corrective methods. The combination of a waterproofing company mindset with general contracting capabilities enables JES to coordinate permits, scheduling, and on-site execution efficiently, while maintaining high standards of workmanship and safety.

Customer experiences highlight both the strengths and challenges of working with a company of this scope. Some clients have described professional teams that communicate clearly, provide detailed explanations, and deliver thorough results for foundation stabilization, sump pump installations, and exterior drainage improvements. Others have noted concerns regarding project timelines and finish quality, underscoring the importance of clear expectations, supervisor oversight, and proper field management. JES Foundation Repair continues to emphasize staff training, client communication, and proactive project management to improve outcomes and ensure customer satisfaction across all categories and services offered, including basement waterproofing, concrete lifting, crawl space repair, foundation repair, and leaky basement remedies.

Overall, JES Foundation Repair positions itself as a versatile contractor capable of addressing a wide range of structural and water-related challenges. By combining construction expertise with engineering precision, the company aims to protect homes from moisture intrusion, stabilize foundations, and extend the longevity of residential spaces through rigorous workmanship, careful planning, and responsive customer service.

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