BELFOR Property Restoration

BELFOR Property Restoration Reviews

Dee Smith

1 ★☆☆☆☆

Workmanship and customer service is far from professional. Year after year, my "restoration" gets worse. They use cheap materials and unqualified laborers. I would not recommend their work. It is not completed well and the company has poor follow-through. The quality of their work, in my opinion, leaves customers in a more dangerous situation than they started with. They should not be in the business of restoring. It makes an already difficult and life-altering situation more painful. Photos of their "quality" restoration can be seen here.

Chris Petrik

5 ★★★★★

As someone who has managed community associations for 12 years, I can confidently say that BELFOR Property Restoration is one of the best partners you could ask for. My account representative, Ben Fajkowski, consistently goes above and beyond to ensure every project is handled carefully and professionally. From addressing floods to tackling mold issues and seamlessly coordinating with insurance adjusters on my behalf, they’ve always come through when I need them most. Their team understands the stress and disruption that property damage can cause. They’re a godsend when putting the pieces back together, especially when people's lives are negatively impacted. Every time I work with them, I’m reassured by their professionalism, swift response, and unparalleled level of support. Ben’s proactive communication and attention to detail make my job easier, and I can't imagine managing without BELFOR’s trusted partnership. If you're looking for a restoration company that truly cares and goes the extra mile, BELFOR is the team you want by your side, always making you feel valued and important.

Nate W

1 ★☆☆☆☆

My house burned down. I came back frantically looking for my family, and a representative of BELFOR came up to me asking if I wanted his card, locking me in conversation with no exit. He asked a person WEARING A SCHOOL BACKPACK who CRIED infront of him, obviously LOST, to take his business card! No ethics, no morals, so so SO unprofessional. Even so the firefighters directed me away to someone who actually had some type of professionalism.

ceo slim

1 ★☆☆☆☆

Worst restoration company in Maryland ....I’m still shocked how nice Dallas and Mark were when they arrived and felt so bad for how their boss Levi treated them and talked to them I told Dallas to complain to bbb because that’s discrimination & I truly believe they could have a lawsuit on their hands.

joe martire

5 ★★★★★

BEN HELPED WITH A CONDOMINIUM PROBLEM- FAST RESPONSE TIME BY PHONE THEN IN PERSON- KNOWLEDGEABLE- THOROUGH - PLEASANT —-FELT LIKE I WAS IN GOOD HANDS ! FIVE STARS 👍

Keith Mariner

1 ★☆☆☆☆

Never in my life have i received a more ridiculous quote

Brett Havener

5 ★★★★★

Great team, responsive, and good service

Carmen G Mejia

5 ★★★★★

Great company!

Angie

5 ★★★★★

Wonderful company

Rebecca May

1 ★☆☆☆☆

Terrible terrible.

About BELFOR Property Restoration

BELFOR Property Restoration, located at 1500 Caton Center Dr E, Baltimore, MD 21227, is a premier provider of comprehensive restoration services focused on returning properties to their pre-loss condition after water and fire incidents. Serving both residential and commercial clients, the company specializes in Water Damage Restoration Service and Fire Damage Restoration Service, offering a broad range of solutions designed to mitigate damage, reduce downtime, and restore peace of mind. The organization emphasizes rapid response, thorough assessment, and a systematic approach to drying, cleaning, and reconstruction, ensuring structures are safe, compliant, and structurally sound. Belonging to a national network, BELFOR blends local expertise with scalable resources to manage complex losses, coordinate with insurance providers, and streamline communication for property owners and managers. Their process typically includes initial emergency response, moisture mapping, containment when necessary, content pack-out and mitigation, demolition and debris removal when required, along with restoration of building materials, HVAC systems, and electrical components impacted by water or fire events. In addition to core restoration work, they often provide odor control, mold remediation, sanitation services, and preventative guidance to minimize the risk of secondary damage. The team prides itself on professional project management, meticulous documentation, and meticulous adherence to safety protocols to protect occupants during remediation. When clients face the stress of property damage, BELFOR positions itself as a proactive partner, coordinating with adjusters, contractors, and vendors to deliver timely, transparent updates and high-quality workmanship. The company’s services extend to post-disaster recovery planning and support, helping building owners navigate timelines, budgeting, and potential continuity issues. With a focus on reliability, expertise, and client-centered communication, BELFOR Property Restoration aims to restore properties efficiently while maintaining a respectful and compassionate approach to those recovering from loss. Their dedication to restoring homes and businesses is paired with a commitment to quality control, ensuring remediation strategies align with industry standards and local regulations. Ultimately, BELFOR strives to minimize disruption and accelerate recovery, offering a trusted option for Water Damage Restoration Service and Fire Damage Restoration Service in the Baltimore area.

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