Home - Massachusetts - Upton - Craftech Restoration

Craftech Restoration

Craftech Restoration in Upton, MA specializes in water damage restoration, offering comprehensive services to assess, mitigate, and restore property efficiently.

Water Damage Restoration Service at 1 Walker Dr in Upton, MA 01568

Operational
★★★★★
Rating: 4.9 based on 298 reviews
Address: 1 Walker Dr, Upton, MA 01568
Phone: 15085294505
Emails:
Tello, Gerald (Owner) - [email protected]
Judith Karam (President) - [email protected]
Jacqueline Payne (Principal Analyst) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now Book a Service
Craftech Restoration

Craftech Restoration Services

24/7 Support

+

24/7 Support is around-the-clock help from our team, available any time day or night. It includes quick answers, issue resolution, live chat or phone assistance, and ongoing support to ensure your needs are met promptly, every day.

Applied Microbial Remediation

+

Applied Microbial Remediation is using safe microbes to break down pollutants in soils, water, or waste. It involves selecting helpful microbes, providing them with the right conditions, and monitoring results to clean contamination naturally and efficiently.

Area Rugs

+

Area Rugs is a service that helps you choose, measure, and install decorative floor coverings to fit a room’s size and style, including cleaning, care tips, and sometimes removal of old rugs for a refreshed look.

Basement Flooding

+

Basement Flooding is a service that checks, prevents, and fixes water seepage in basements. It involves assessing drainage, sealing walls, installing pumps or sump systems, and ensuring proper drainage to keep basements dry and free from moisture and damage.

Basement Water Damage

+

Basement Water Damage is a service that detects, stops, and repairs water intrusion in basements, removing excess moisture, drying surfaces, fixing leaks, and restoring walls, floors, and systems to prevent mold and further damage.

Burst Water Pipe

+

Burst Water Pipe is a service that fixes a broken water pipe causing leaks or bursts. It involves locating the damaged section, shutting off water, draining and repairing or replacing the pipe, and testing for leaks to restore normal flow.

Carpet Cleaning

+

Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, detergents, and sometimes steam or dry cleaning methods to refresh and restore the carpet’s appearance and feel.

Ceiling Mold

+

Ceiling Mold is a service that fixes or removes mold growth on ceilings. It involves inspecting for mold, cleaning and treating affected areas, repairing water damage, and applying mold inhibitors to prevent recurrence, ensuring a safer, healthier space.

Clean Up

+

Clean Up is a service that helps restore and tidy up spaces. It involves sweeping, wiping surfaces, organizing items, removing trash, and basic sorting to make areas neat, safe, and ready for use.

Cleaning Chemicals

+

Cleaning Chemicals is a service that uses household and industrial cleaning products to remove dirt, grime, and germs from surfaces, floors, and spaces, helping keep environments safe, fresh, and hygienic through proper application and maintenance.

Cleaning Up

+

Cleaning Up is a service that helps organize, tidy, and remove clutter from a space. It involves sorting items, discarding trash, organizing remaining belongings, and ensuring surfaces are clean and orderly for a fresh, usable area.

Clothes Washing

+

Clothes Washing is a service that cleans fabric garments. It involves sorting by color and fabric, using water and detergent, washing, rinsing, spinning, and sometimes drying or ironing to make clothes clean and ready to wear.

Concrete Floors

+

A Concrete Floors service installs and finishes durable concrete surfaces for rooms, garages, or outdoor areas. It involves preparing the slab, pouring or polishing, smoothing, sealing, and applying coatings for a smooth, level, and long-lasting floor.

Contents cleaning

+

Contents cleaning is the process of safely removing dirt, dust, and stains from items inside a container or space, using gentle methods and approved cleaners to refresh and protect the contents without damage.

Controlled Storage

+

Controlled Storage is a service that securely stores data or items with defined access rules, monitoring, and safety measures to keep them intact, organized, and retrievable while ensuring privacy and compliance.

Cost Effective Solution

+

Cost Effective Solution is a service that helps you save money by choosing affordable options, optimizing resources, and delivering reliable results without unnecessary costs. It involves budgeting, efficient processes, and value-driven choices.

Disease Control

+

Disease Control is a public health service that prevents and reduces the spread of illnesses by tracking outbreaks, guiding vaccination and hygiene efforts, and coordinating rapid responses to protect communities.

Drying Services

+

Drying Services helps pets or objects dry off after washing, rain, or spills by using specialized dryers, towels, or warm air. It involves drying, dehumidifying, and sometimes grooming or finishing touches to remove moisture safely and quickly.

Duct Cleaning

+

Duct Cleaning is cleaning the air ducts and vents in a building to remove dust, debris, and mold. It involves inspecting the system, using specialized tools to clean inside ducts and components, and improving indoor air quality and airflow.

Electronics Cleaning

+

Electronics Cleaning is a service that safely removes dust, grime, and residue from electronic devices and circuit boards using approved methods and gentler solvents to improve performance and extend life.

Emergency Board-Up

+

Emergency Board-Up is a rapid service that protects a damaged property by securing broken windows, doors, or openings with sturdy boards to prevent entry, weather damage, and further harm until repairs can be completed.

Fire damage cleanup & repair

+

Fire damage cleanup & repair is the process of removing smoke, soot, and water damage after a fire, securing the site, and restoring structure, walls, floors, and finishes to safe, like-new condition, including repairs and repainting.

Flood cleanup

+

Flood cleanup is a service that removes water, dries and sanitizes a flooded area, and repairs damage. It involves pumps or vacuums, dehumidifiers, mold prevention, and possibly rebuilding walls or flooring to restore safety and minimize further harm.

Frozen Pipes

+

Frozen Pipes is a service that inspects and prevents pipe freezing, thawing any already frozen sections, and repairing or insulating pipes to avoid leaks, bursts, and costly damage during cold weather.

Hepa Vacuumed

+

Hepa Vacuumed is a cleaning service that uses high-efficiency particulate air (HEPA) filtered vacuums to remove dust, allergens, and small particles from floors, furniture, and hard-to-reach areas, leaving spaces cleaner and safer for sensitive occupants.

Hot Water Heaters Bursting

+

Hot Water Heaters Bursting is a service that fixes or replaces water heaters that have burst or leaked, preventing flooding. It involves inspections, emergency shutdowns, repairs or replacements, and testing to ensure safe, reliable hot water supply.

House Clean

+

House Clean is a home cleaning service that tidies and refreshes living spaces, including dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and organizing surfaces to leave rooms neat and comfortable.

Inspection Services

+

Inspection Services are checks to ensure a property, product, or system meets standards. It involves examining components, safety features, and compliance, documenting findings, and reporting any required fixes or improvements.

Leaking Pipes

+

Leaking Pipes is a service that detects and fixes water leaks in plumbing, identifying the source, repairing pipes or fittings, checking for damage, and testing the system to prevent future leaks.

Moisture Testing

+

Moisture Testing measures how much water is in a material or environment. It involves collecting samples or using sensors to determine humidity levels, identifying dampness or moisture problems, and guiding drying or treatment actions.

Mold Clean up

+

Mold Clean up is a service that removes and safely treats mold from walls, ceilings, and other damp areas. It involves inspecting for mold, cleaning affected surfaces, using mold-killing products, and fixing moisture issues to prevent future growth.

Mold Damage

+

Mold Damage is a service that detects, removes, and prevents mold growth in homes or buildings, cleaning affected areas, treating with mold inhibitors, and restoring safety and air quality after moisture problems.

Mold Remediation

+

Mold Remediation is cleaning and removing mold from homes, fixing moisture problems, and preventing future growth to make indoor air safe and healthy.

Mold Remediation Business

+

Mold Remediation Business helps homes and buildings remove mold, prevent growth, and improve air quality. It involves inspecting for moisture, removing contaminated materials, cleaning and disinfecting, and applying treatments to stop future mold.

Mold Removal

+

Mold Removal is a service that finds and eliminates mold growth in homes or buildings, then cleans affected areas, improves air quality, and often treats moisture problems to prevent future growth.

Mold mitigation

+

Mold mitigation is a service that stops mold growth and removes it from your home. It involves identifying moisture sources, containing and cleaning affected areas, drying materials, and preventing future mold with repair and moisture controls.

Mold remediation

+

Mold remediation is cleaning up and removing mold growth in homes to improve air quality and prevent damage. It involves inspecting affected areas, containing the spread, removing moldy materials, cleaning surfaces, and fixing moisture sources to prevent recurrence.

Pack Out

+

Pack Out is a service that helps you remove clutter, trash, and unwanted items from a space, packing them safely and arranging proper disposal or donation. It involves sorting, packing, loading, and hauling away your unwanted belongings.

Property Restoration

+

Property Restoration is a service that repairs and restores damaged homes or buildings after events like fire, water, or storms. It involves assessing damage, cleaning, drying, repairing structure and finishes, and returning the property to its pre-damage condition.

Public Adjuster

+

A Public Adjuster is a licensed professional who helps homeowners or businesses file insurance claims, assess damages, document losses, negotiate with the insurer, and maximize the payout you deserve for covered losses.

Pump Out

+

Pump Out is a service that removes wastewater from a tank or vessel, typically a septic or holding tank. It involves crews pumping out the contents, cleaning and inspecting the tank, and disposing of the waste safely according to regulations.

Restoration Contractors

+

Restoration Contractors provide services to repair and restore homes or buildings after damage from events like floods, fires, storms, or mold. They assess damage, protect property, remove debris, and rebuild or repair structures to return them to safe, functional condition.

Restoration Equipment

+

Restoration Equipment refers to tools and gear used to repair or recover items after damage, such as water, fire, or physical harm. It involves moisture meters, air movers, drying systems, dehumidifiers, cleaning supplies, and safety gear to restore objects or spaces to their original condition.

Restore Your Home

+

Restore Your Home is a service that helps repair and refresh living spaces after damage or wear. It involves assessing areas, cleaning, patching, painting, and redoing damaged surfaces to return your home to a safe, comfortable condition.

Rug Cleaning

+

Rug Cleaning is a service that cleans and refreshes area rugs to remove dust, dirt, stains, and odors. It involves inspecting the rug, pre-treating spots, washing or deep cleaning, rinsing, and drying to restore softness and improve appearance.

Sewage cleanup

+

Sewage cleanup is professional cleaning after sewage leaks or backups, removing contaminated water, disinfecting and deodorizing affected areas, and repairing damage to prevent health risks and restore sanitation.

Smoke And Odor Removal

+

Smoke and Odor Removal is a service that eliminates smoke smells and lingering odors from homes or buildings using cleaning, deodorizing treatments, and equipment to restore fresh air and improve indoor air quality.

Smoke Damage

+

Smoke Damage is a service that cleans and restores spaces spoiled by smoke from fires. It involves removing soot, deodorizing, reducing lingering smells, cleaning fabrics and surfaces, and repairing any charred or stained areas to restore safety and appearance.

Soot Cleaning

+

Soot Cleaning is a service that removes soot and residue from fireplaces, chimneys, furnaces, or ducts. It involves cleaning surfaces, ducts, and components, checking for damage, and ensuring safe, efficient airflow and reduced fire risk.

Soot Damage

+

Soot Damage is a service that cleans and restores spaces affected by soot from fires or smoke. It involves assessment, removal of soot residues, deodorizing, and restoring surfaces to safe, looking, and smelling normal again.

Specialty Cleaning

+

Specialty Cleaning is a cleaning service for hard-to-clean items and unique spaces, handling tasks like upholstery, carpets, windows, drapery, leather, and delicate surfaces with specialized tools and products tailored to each material.

Specialty Rug Cleaning

+

Specialty Rug Cleaning is a professional service that cleans delicate or unique rugs, addressing stains, dirt, and odors using careful, high-quality methods suited to materials like silk, wool, or antique fibers, with careful drying and protection to preserve the rug.

Stress Free Claims

+

Stress Free Claims is a service that handles insurance claim paperwork for you, guiding you through steps, communicating with insurers, and ensuring timely, accurate submission so you can get your payout with minimal hassle.

Structure And Contents Cleaning

+

Structure And Contents Cleaning is a service that organizes and tidies the inside of a space, removing clutter, cleaning surfaces, sorting items, and restoring order so rooms feel neat and functional.

Sump Pump Failure

+

Sump Pump Failure is a service that identifies, tests, and fixes problems with home sump pumps to prevent basement flooding, including evaluating pump operation, checking power and alarms, and installing or repairing components as needed.

Water Damage Mitigation

+

Water Damage Mitigation is the process of drying out and repairing areas after flooding or leaks to prevent mold, remove standing water, and restore your home or business to its pre-damage condition.

Water Emergency Mitigation

+

Water Emergency Mitigation is a service that helps prevent flood and water damage by assessing risks, installing barriers, improving drainage, and providing rapid response plans to protect homes or businesses during sudden water events.

Water Heater Burst

+

Water Heater Burst is a service that fixes or replaces a water heater when it cracks, leaks, or bursts, causing water damage. It involves diagnosing the problem, shutting off power and water, draining, repairing or installing a new unit, and ensuring safe operation.

Water Mitigation

+

Water Mitigation is removing and reducing water damage from floods or leaks. It involves assessing the area, drying surfaces, removing damaged material, treating for mold, and restoring spaces to safe, dry condition to prevent further harm.

Water Mitigation And Remediation

+

Water Mitigation And Remediation is a service that stops ongoing water damage, dries and dehumidifies spaces, and fixes leaks. It involves assessing damage, removing excess water, drying materials, treating for mold, repairing structure, and restoring safety.

Water Pipe

+

Water Pipe is a simple service that transports and delivers clean water through pipelines, managing pipes, fittings, pressures, and valves to supply homes or businesses with reliable water flow and safe distribution.

Water Sensor

+

Water Sensor is a simple device that detects the presence or level of water. It involves sensors to monitor moisture, sending alerts or data when water is detected to help prevent floods, leaks, or overflow in homes or assets.

Water damage

+

Water damage service helps restore spaces after leaks, floods, or spills. It involves assessing moisture, stopping the source, removing water, drying with equipment, cleaning, sanitizing, repairing damaged materials, and preventing mold and further deterioration.

Water damage-related cleanup & repair

+

Water damage-related cleanup & repair is a service that removes floodwater and moisture, dries surfaces, treats mold, and repairs the resulting damage to keep homes safe and dry again.

Water damage-related mold removal

+

Water damage-related mold removal is a service that identifies and removes mold growth caused by water damage, dries the affected area, cleans and treats surfaces, and takes steps to prevent future mold by fixing leaks and improving ventilation.

Water removal

+

Water removal is a service that quickly takes excess water away from flooded or damp areas, using pumps and drying equipment to extract water, dry surfaces, and prevent damage while restoring the space to normal, safe condition.

Waterlogged Carpet

+

Waterlogged Carpet is a service that dries and cleans flooded or damp carpet, removing excess water, treating for moisture and odors, and restoring it to normal use with quick drying and stain-free results.

Wet Basement

+

Wet Basement is a home service that fixes damp or flooding issues in basements, using pumps, dehumidifiers, seals, and drainage improvements to dry out, prevent mold, and keep lower levels dry and safe.

Wet Carpet

+

Wet Carpet is a service that dries and cleans damp or water-soaked carpets, removing moisture, stains, and odors. Technicians assess moisture levels, extract water, sanitize the area, and use equipment to prevent mold and speed up drying.

Craftech Restoration Reviews

Lauren Cusano
Lauren Cusano
5 ★★★★★
We received a call that someone heard water running at my 87 year old mothers house the weekend she was staying at my house for a family party. Called Craftech after reading the reviews online and was pleasantly surprised as the service we received from the start, with Angie, who answered the phone to Shawn, Rich, Zack, Collin(with 2 L’s) and Connor who supplied my mom with packing boxes. There were more guys and girls but I don’t remember their names that were exceptional. It was both devastating and emotional for my mom saying goodbye to so many memories because her basement completely flooded and EVERYTHING had to be tossed out including the walls. In her kitchen, they removed the cabinets, her laundry room and her cherished table in the dining room all needed to be disposed of. I can’t express how kind and patient they were with my mom as she had to deal with all of this especially during the holidays and health issues. They handled everything from start to finish with professionalism and heart.
Jan Abrahamsen
Jan Abrahamsen
5 ★★★★★
Craftech was recommended to us by our plumber after water damage in our finished basement when a toilet pump stopped working. Craftech came out the same day that I called them to view the mess and make a plan. They sent out a technician to do testing that same day. Craftech came back and took over the cleanup. They removed all the wet materials, cleaned up the area, and left fans and dehumidifiers to dry out the rooms. Somebody came out every day to check on the drying process, always calling in advance to see if we were available. They came back and removed all their equipment after everything was dried. They documented the entire process, taking pictures, measurement, etc. and submitted all documentation to our insurance adjuster for our insurance claim. Everyone who came to our home was polite and helpful. I hope to never need their service again, but I would definitely call them again if we have the need.
Katelyn McMorrow
Katelyn McMorrow
5 ★★★★★
From start to finish, working with Tom and Jake at Craftech was an outstanding experience! Everything went smoothly, the entire team including Teresa, Zach, Brittany, Garry, Senior, Kevin, Quinn and Rich were all professional and exceeded our expectations. As a very overwhelmed customer during a difficult time, this team was knowledgeable, responsive, and genuinely cared about delivering great results with the quality of work and attention to detail really standing out. Our family highly recommends Craftech to anyone looking for a reliable company with 5 star service!
edward paletsky
edward paletsky
5 ★★★★★
We experienced significant interior water damage after a water line burst in our second-floor bathroom. We contacted several remediation companies, but Craftech was the only one to respond promptly, arriving within hours to assess the situation and begin emergency mitigation. From start to finish, the crew was exceptionally professional and respectful of our home. Jake and his team—Shawn, Teresa, Josh, Connor, Collin, and Garry—guided us through every step of the process, from removing standing water to installing specialized drying equipment. They set up containment barriers and arranged third-party testing to ensure no mold or asbestos issues were present. Communication was outstanding. Our project manager, Jake, provided daily updates, clearly explaining what they were doing and why. He managed expectations up front, which greatly reduced our stress. Their detailed written estimate was accurate, transparent, and free of hidden fees. The quality of their work was superb. We are incredibly grateful for their expertise, rapid response, and unwavering commitment to restoring our home. Their dedication was truly unparalleled. We highly recommend Craftech to anyone seeking reliable, professional, and effective home remediation services.
Debalina G
Debalina G
5 ★★★★★
I recently had an issue with water pipe leakage caused by a construction company. CraftTech did a great job with the mitigation work. Their team was professional, efficient, and completed the job properly. Communication was clear throughout the process, and they kept me informed at every step. Overall, I’m satisfied with their work and would recommend them for mitigation services.
Rosalind Stearns
Rosalind Stearns
5 ★★★★★
When I lost my house to a fire my insurance adjuster suggested Craftech. They were wonderful throughout the entire process. Very professional, accommodating, and communicative. When returning my items the team that arrived (Theresa, Zach G., Zach F, Nick C, Brittany and Kevin) was considerate of my belongings and space, and incredibly kind, professional, and efficient.
Patty P
Patty P
5 ★★★★★
We came across Craftech by luck one morning when another mitigation company canceled on short notice. I looked up reviews and found them just as our insurance agent recommended them on the phone. I spoke to Scott. He was able to come out to see our water damage later that day. He spoke to our ins adjuster and got the go ahead to proceed. They actually were able to come out the next day. Four workers came in the morning and completed by lunchtime. They left fans for 24 hours and picked up on a Saturday morning. The work was done neatly and quickly. I highly recommend Craftech!
Peggy McCoy
Peggy McCoy
5 ★★★★★
I had a flood in my house from a faulty washer. My claims adjuster called Craftech. The team was Connor and Josh on the first day. Both were very professional. I appreciated their services! Not only did they start the drying out process but they also came when they said they would and contacted me when they said they would. Over the next few days, the team consisting of Connor, Josh, Shawn, Garry Jr, Garry and Nick continuing the drying process and did demolition where it was needed. 7 days later, my house is dry and the demolition is complete, ready for the contractor to come in and consult with me about repairs. All in all, the team from Craftech was respectful of my time and house, professional, explained everything to me and cleaned up everything as well! Highly recommend
Phil Ledoux
Phil Ledoux
5 ★★★★★
What a wonderful experience working with the folks at Craftech. From the initial point of contact to schedule their visit to the multiple visits that came after that. All the techs Garry, Garry jr, Jacob King, Connor,& Shawn were all excellent. Detailed explanations were provided in all aspects of the process. They were all very communicative, timely and professional. They took great care to be meticulous and thorough. A great experience overall.
Jennifer Ricard
Jennifer Ricard
5 ★★★★★
The team came within hours of me calling, we can’t speak highly enough! The demolition was done with such care, no meds left behind!! The sanitation of the floor and our belongings that could be cleaned was done exceptionally well. They organized the space to let us know what was unable to be sanitized. Fans were left for a few days to dry the basement. They came by each day to check and rotate the fans. Will highly recommend them if ever needed by someone in a flood situation. Well done and thank you!
Read more

About Craftech Restoration

Craftech Restoration is a leading Water Damage Restoration Service located at 1 Walker Dr, Upton, MA 01568, dedicated to helping homeowners and businesses recover quickly from water and fire events. The company provides round-the-clock support to reduce damage and minimize disruption during emergencies, reflecting a commitment to customer care and timely response. As a full-service restoration provider, Craftech offers comprehensive services in water mitigation, structural drying, and mold remediation, ensuring that both structure and contents are restored to their pre-loss condition. Their team leverages industry best practices, advanced equipment, and proven workflows to assess moisture levels, contain affected areas, extract water, and systematically dry and demobilize spaces. They understand the emotional and financial stress that accompanies damage, and strive to deliver clear communication, transparent estimates, and accountable project management from start to finish. The firm emphasizes safety, cleanliness, and responsible handling of belongings, with cleaning and sanitization processes designed to protect occupants and preserve valuables when possible. Craftech consistently collaborates with insurance partners, providing documentation, inspections, and detailed reports to support claims and ensure smooth recoveries for clients. The organization also highlights a focus on prevention and risk reduction, offering guidance on moisture testing, containment strategies, and post-damage remediation to prevent secondary issues such as mold growth. Their 24/7 availability means that families and businesses can rely on rapid assessment and mobilization whenever a water intrusion or sudden heat-related event occurs, including incidents like burst pipes, flooded basements, and HVAC-related emergencies. In addition to emergency response, Craftech conducts thorough restoration, cleanup, and reconstruction planning, aligning with customer needs and expectations for a stress-free claims process and a timely return home or workplace. The company’s capabilities extend to dust and odor control, HEPA-filtered cleaning, and careful handling of contents, rugs, and electronics, ensuring a holistic approach to damages across living and working environments. Residents and property managers appreciate their professionalism, meticulous attention to detail, and dedication to restoring homes with care, empathy, and technical proficiency. Craftech also emphasizes partnerships with public adjusters and insurance providers to coordinate effective, efficient recoveries while maintaining a high standard of service that many customers have praised in feedback. This commitment to quality positions Craftech Restoration as a trusted partner for emergency mitigation, remediation, and restoration services in the Upton area and surrounding communities.

Water Damage Restoration Service

Craftech Restoration in Upton, MA offers expert water damage restoration services to quickly assess, extract, and restore flooded spaces, dry•dehumidify, prevent mold, and rebuild with quality, ensuring safer, restored interiors.

Fire Damage Restoration Service

Fire Damage Restoration Service in Upton, MA by Craftech Restoration blends rapid emergency response, smoke and soot removal, debris cleanup, and full structural drying to restore homes safely and efficiently after a fire.