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Catamount Response

Catamount Response in Pittsfield, MA offers professional water damage restoration services, including six specialized solutions to quickly mitigate and restore properties.

Water Damage Restoration Service at 555 Fenn St in Pittsfield, MA 01201

Operational
★★★★☆
Rating: 3.7 based on 14 reviews
Address: 555 Fenn St, Pittsfield, MA 01201
Phone: 14134428776
Hours:
Monday 8:30AM-4:30PM
Tuesday 8:30AM-4:30PM
Wednesday 8:30AM-4:30PM
Thursday 8:30AM-4:30PM
Friday 8:30AM-4:30PM
Saturday Closed
Sunday Closed
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Catamount Response

Catamount Response Services

Carpet and Upholstery Cleaning

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Carpet and Upholstery Cleaning is a service that removes dirt, stains, and odors from carpets and fabric furniture using specialized equipment, detergents, and sometimes steam or dry methods to refresh and extend their life.

Concrete Coating

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Concrete Coating is a protective or decorative layer applied to concrete floors to improve durability, stain resistance, and appearance. It involves cleaning, prepping the surface, applying a coating (epoxy, polyaspartic, or acrylic), and allowing it to cure.

Duct Cleaning

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Duct Cleaning is a service that cleans the ventilation ducts in homes or buildings to remove dust, dirt, and debris. Technicians inspect, vacuum, and sometimes sanitize ducts and vents to improve air quality and airflow.

Fire, Water, and Mold Restoration Services

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Fire, Water, and Mold Restoration Services help clean up, repair, and restore homes or buildings after fire damage, water leaks, or mold growth. It includes water extraction, drying, debris removal, smoke odor removal, mold remediation, cleaning, and rebuilding or repairs.

Sandless Wood Floor Cleaning

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Sandless Wood Floor Cleaning is a gentle, dust-free polishing process that lifts dirt from hardwood floors using special pads and cleaners, leaving a clean, shiny surface without sanding or removing the finish.

Tile Cleaning

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Tile Cleaning removes dirt, grime, and stains from tile surfaces and grout using specialized cleaners and scrubbing or steam to restore shine and make floors and walls look fresh and easy to maintain.

Catamount Response Reviews

Sue
Sue
5 ★★★★★
I am very happy with Catamount's Cleaning services. They did my carpets, tile floors and all exterior wood on my kitchen cabinets. Everything looks like new. The staff is very professional, knowledgeable and polite. I highly recommend Catamount's services.
Isaah Jackson
Isaah Jackson
5 ★★★★★
Catamount was very prompt with a response and estimate. I used them for both carpet cleaning and a mold remediation project. Also did a great job breaking down the price structure to better help me what I was paying for and what I received. Would recommend to anyone in the Berkshire county!
Tracy Kenney
Tracy Kenney
5 ★★★★★
I am very happy with their cleaning services for both my home and businesses. They make the carpets and upholstery look brand new! Thank you for being so professional and doing such a great job. It's always a pleasure.
Sarah Joy
Sarah Joy
1 ★☆☆☆☆
Horrible, came in to clean after fire and did NOTHING, huge waste of time!!! Cleaners stood around talking and owner was no where to be found!!! BEWARE, I had to clean up after the cleaning crew because they just spread soot all over walls
Tracy Boehme
Tracy Boehme
5 ★★★★★
I hired Catamount to do an extensive mold remediation project in the basement of a house that had been closed up for 10 years. Everything had to be removed – ceilings, walls, flooring – down to the studs and then treated with special products. The entire team was outstanding. Always punctual for all meetings and prompt at getting work done on the promised timeline
Susan Lein
Susan Lein
5 ★★★★★
I have hired Catamount Response for 2 jobs; one a flood caused by a furnace leak and the other a building that had animals that had urinated and died over the winter. Both very dirty jobs. Catamount Response did a GREAT job cleaning, disinfecting and making both spaces look like new. They knew just what equipment and materials to use. The staff are very professional and I would highly recommend them. If you have a difficult job, go to Catamount. Regular cleaning, I'm sure they'd be fantastic.
David Crombie
David Crombie
1 ★☆☆☆☆
I wish I could rate them better as I really needed their services. They came out to estimate a mold-remediation project. Said they'd have a quote to me "In a couple days". Two weeks later I called to ask for the quote, and was given a variety of excuses why nobody called me. Waited a couple more weeks and still, nothing. Would have been better not to waste my (or their!) time from the start.
B B
B B
4 ★★★★☆
Quick response to my water remediation issue. When the bill came, there were questions about how the charges were structured. The owner was able to adjust them. Would recommend catamount.
Eleanor Metrick
Eleanor Metrick
5 ★★★★★
They were accommodating, thorough and professional. I would not hesitate to recommend their remediation services.
Chris McIntire
Chris McIntire
1 ★☆☆☆☆
Threw non trash items away was promised that anything on my couch and beds would not get thrown away
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About Catamount Response

Catamount Response is a comprehensive water damage restoration service located at 555 Fenn St, Pittsfield, MA 01201, serving residential and commercial clients across Berkshire County. The company embraces a broad scope of categories and services designed to address the full spectrum of property restoration needs, including Waste Management Service, Fire Damage Restoration Service, Carpet Cleaning Service, and Water Damage Restoration Service. In addition to its core remediation offerings, Catamount Response provides an array of cleaning and recovery solutions such as Carpet and Upholstery Cleaning, Concrete Coating, Duct Cleaning, Fire, Water, and Mold Restoration Services, Sandless Wood Floor Cleaning, and Tile Cleaning. This diverse portfolio enables the team to assess, treat, and restore interiors after water intrusion, fire events, smoke and soot exposure, mold growth, and other damaging incidents, with a focus on safety, efficiency, and minimal disruption to occupants.

The company distinguishes itself through a client-centered approach that emphasizes rapid response, transparent communication, and thorough project management. Staff members are described as professional, knowledgeable, and dependable, with a commitment to explaining service options and pricing so customers understand what they are paying for and what they will receive in return. When emergencies arise, Catamount Response aims to mobilize quickly, assess the scope of contamination or damage, and outline a clear plan of action that prioritizes indoor air quality, structural integrity, and long-term durability of affected spaces.

Customers benefit from a wide range of restoration and cleaning capabilities. Carpet Cleaning and Upholstery Cleaning services help revive fabrics and furnishings that have been stained or soiled by water, smoke, or daily use. Tile Cleaning and Sandless Wood Floor Cleaning restore hard surfaces to their original appearance, while Concrete Coating offers protective and aesthetic enhancements for floors and other concrete surfaces. Duct Cleaning improves indoor air quality by removing accumulated dust and contaminants from heating and cooling systems. For situations involving fire damage, Catamount Response provides Fire Damage Restoration Services to address soot, odor, and structural concerns, and Mold Restoration Services to manage moisture-related growth. The company’s Water Damage Restoration Service is supported by meticulous drying, deodorization, sanitization, and temperature-controlled processes aimed at preventing secondary damage and microbial growth.

Positive customer feedback highlights the company’s consistency in delivering results across both home and business environments, noting that the cleaning and remediation efforts often leave carpets, upholstery, tiles, and wood surfaces looking near new. Clients also commend the team for professionalism, punctuality, clear explanations of pricing, and the ability to handle challenging or large-scale projects with care. While some reviews reflect isolated experiences, the majority emphasize reliability, thoroughness, and the capacity to restore spaces affected by water, fire, mold, and other events. Catamount Response remains focused on maintaining high service standards, investing in appropriate equipment and materials, and partnering with customers to achieve timely, effective restoration outcomes.

Located in the Berkshire County region, Catamount Response continues to build its reputation as a dependable partner for property owners seeking comprehensive restoration, cleaning, and waste management solutions. The company’s integration of diverse services and its emphasis on customer education and transparent pricing position it as a versatile resource for addressing the complex needs that arise after water intrusion, fire damage, or mold concerns, while aiming to restore comfort, safety, and value to homes and workplaces alike.

Waste Management Service

Catamount Response in Pittsfield, MA offers comprehensive Waste Management Services, including curbside trash and recycling collection, bulky item disposal, and sustainable waste reduction solutions tailored to residential and commercial needs.

Fire Damage Restoration Service

Catamount Response offers fast, thorough fire damage restoration in Pittsfield, MA—assessing damage, securing the site, removing debris, and restoring structure and contents with certified technicians and smoke odor remediation for peace of mind.

Carpet Cleaning Service

Catamount Response in Pittsfield, MA offers thorough carpet cleaning services using eco-friendly solutions and advanced equipment to remove dirt, stains, and odors, leaving carpets refreshed and sanitized for a healthier home.

Water Damage Restoration Service

Catamount Response offers fast, reliable water damage restoration in Pittsfield, MA, with expert mitigation, drying, dehumidification, and restoration services to minimize property loss and restore peace of mind.

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