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ServiceMaster by Gilmore

ServiceMaster by Gilmore in Norwood, MA offers expert water damage restoration and related services, delivering fast, reliable cleanup and recovery solutions.

Water Damage Restoration Service at 390 Lenox St in Norwood, MA 02062

Operational
★★★★★
Rating: 4.7 based on 77 reviews
Address: 390 Lenox St, Norwood, MA 02062
Phone: 18007830552
Emails:
Adam Mccoy (Sales Business Development) - [email protected]
Angie Andrew (Account Manager) - [email protected]
Bill Meeker (Controller) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ServiceMaster by Gilmore

ServiceMaster by Gilmore Services

Air Duct Cleaning

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Air Duct Cleaning is a service that cleans the inside of your home's ductwork and vents to remove dust, debris, and allergens. Technicians typically inspect, seal leaks, and use specialized tools to clean ducts and improve airflow and indoor air quality.

Biohazard Reconstruction

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Biohazard Reconstruction is a service that safely cleans, decontaminates, and reconstructs spaces affected by biological spills or contamination, using specialized equipment, testing, and procedures to protect people and restore a safe environment.

Commercial Pre Loss Planning

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Commercial Pre Loss Planning helps businesses prepare for potential disasters by assessing risks, prioritizing critical operations, creating response and recovery steps, securing resources, and training staff to protect people, property, and profits.

Commercial and Residential Disaster Restoration

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Commercial and Residential Disaster Restoration helps repair and recover buildings after disasters like fires, floods, or storms. It includes assessing damage, removing debris, drying, cleaning, sanitizing, and restoring structure and contents to pre-disaster condition.

Data and electronic restoration

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Data and electronic restoration helps recover lost, damaged, or inaccessible digital files and devices, using specialized tools to retrieve data from damaged hard drives, phones, or memory cards, repair corrupted files, and restore systems to working order.

Decontamination and disinfection services

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Decontamination and disinfection services involve cleaning to remove germs, viruses, and contaminants from surfaces or areas, using approved cleaning agents and methods to reduce infection risk and restore safe, sanitary conditions.

Disaster Restoration Services

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Disaster Restoration Services help recover homes and buildings after events like fire, flood, or storms, including cleanup, water removal, drying, mold prevention, and repairs to restore safety and livability as quickly as possible.

Disinfection and Decontamination

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Disinfection and Decontamination is cleaning to remove germs and hazardous residues from surfaces, equipment, or spaces. It involves cleaning, sanitizing, using approved disinfectants, and verifying that areas are safe for people and operations.

Document Drying

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Document Drying is a service that carefully removes moisture from wet paper documents to prevent damage and mold, using safe, controlled methods while preserving readability and integrity for archival or practical use.

Fire Damage Restoration

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Fire Damage Restoration is a service that cleans up and repairs homes or buildings after a fire. It involves assessing damage, removing debris, restoring structure and systems, cleaning soot and smoke, deodorizing, and returning the property to its pre-fire condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke and soot, cleans and sanitizes affected areas, removes damaged materials, and restores the home or building with repairs and reconstruction to return it to its pre-fire condition.

Hoarding

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Hoarding is a service that helps people organize and manage a space by collecting, storing, and cataloging items they keep, often unused, with guidance on sorting, safety, and decision-making to reduce clutter and improve access to belongings.

Home Maintenance

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Home Maintenance is a service that helps you keep your house in good condition by performing routine tasks like cleaning, repairs, inspections, and seasonal upkeep to prevent problems and extend the home's life.

Home Water Damage

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Home Water Damage is a service that helps fix water problems in houses, such as leaks, floods, and moisture. It includes drying, cleaning, mold prevention, and repairs to restore safety, structure, and comfort in your home.

Mold Damage

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Mold Damage focuses on removing and cleaning mold growth caused by moisture, repairing water damage, drying affected areas, and preventing future outbreaks to keep indoor spaces safe and healthy.

Mold Remediation

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Mold Remediation is cleaning and removing mold from your home to improve air quality and prevent damage. It involves identifying moisture sources, containment, containment, removing affected material, cleaning surfaces, and treating areas to prevent re-growth.

Mold inspection

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Mold inspection is a professional check for mold growth inside a home or building. It involves a visual survey, moisture checks, and sometimes air or surface tests to identify mold presence, assess risks, and recommend cleanup or repairs.

Painting

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Painting is the art of applying colors to surfaces like walls or canvases to create images or decorate spaces. It involves choosing materials, prepping the surface, mixing colors, and applying brushes or rollers to produce a desired look.

Rebuild

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Rebuild is a service that helps restore or reconstruct something—like hardware, software, or data—by repairing, replacing parts, updating systems, and testing to ensure it works again as intended.

Reconstruction

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Reconstruction is a service that restores damaged or missing parts, materials, or structures to their original form. It involves assessing damage, planning steps, sourcing components, and carefully rebuilding or repairing to restore function and appearance.

Sewage Backups

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Sewage Backups involves clearing sewage from drains and sewer lines when wastewater backs up into a home or business, inspecting and cleaning affected areas, removing damaged materials, sanitizing surfaces, and restoring normal plumbing and safety conditions.

Sewage Clean Up

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Sewage Clean Up is a service that removes wastewater, bad odors, and contaminants from homes or buildings after a sewer backup or flood, using protective gear, pumps, and cleaning supplies to restore safety and cleanliness.

Sewage cleanup

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Sewage cleanup is the process of cleaning up and restoring spaces after sewer backups or spills, removing wastewater, contaminants, and smells safely, sanitizing surfaces, testing for germs, and ensuring the area is safe to use again.

Storm Damage

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Storm Damage is a service that assesses and repairs harm caused by storms, including wind, hail, and flooding. It involves inspection, insurance documentation, temporary protection, and repairs to roofs, siding, windows, and interior water damage to restore safety and function.

Tarping And Boardup

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Tarping and boardup is a quick, temporary exterior protection service that covers openings with tarps and boards to secure a damaged or exposed property, prevent weather damage, and deter intruders until permanent repairs can be made.

Trauma & Biohazard

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Trauma & Biohazard is a service that helps clean up dangerous scenes after accidents or crimes, removing blood, bodily fluids, and hazardous materials, disposing of waste safely, and restoring areas while protecting people from health risks.

Vandalism Clean-Up

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Vandalism Clean-Up is a service that removes graffiti, cleanly restores damaged surfaces, and applies protective coatings to deter future vandalism, helping properties look safe and inviting again.

Water And Flood Damage Restoration

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Water and Flood Damage Restoration is a service that quickly dries out and cleans up after water damage, removes moisture, sanitizes, dries walls and floors, and repairs or restores structure and contents to prevent mold and further damage.

Water Damage Restoration

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Water Damage Restoration is a service that fixes and cleans up water problems after floods, leaks, or spills. It involves removing water, drying and dehumidifying, cleaning and sanitizing, repairing damaged materials, and preventing mold to restore the area to its original condition.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes structural damage like warped surfaces, leaks, and mold. It restores safety, cleanliness, and normal function after flooding or spills.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold growth that results from water leaks or flooding. It involves assessing moisture, stopping the water source, removing moldy materials, cleaning and drying affected areas, and applying prevention measures.

Weather Damage

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Weather Damage is a service that assesses and reports how weather events like rain, wind, or hail affect buildings or property, recording damage, estimating costs, and helping plan repairs or insurance claims.

ServiceMaster by Gilmore Reviews

Adrian Lagrama
Adrian Lagrama
5 ★★★★★
Earlier this year, water damage impacted my unit and common areas of the condo building. ServiceMaster handled the initial water mitigation services, repairs to the common areas, and restoration work in multiple condo units, including mine. I chose ServiceMaster to perform the repairs to my condo unit because of Nikki’s transparent, accurate, and timely communication — I could reach her easily by text, and she guided me through the entire process including navigating the insurance claim, floor selection, and scheduling. Jim and his team completed the work on time and with incredible attention to detail. The new floors are seamless and better than the originals. Out of 20 years of having home/condo/rental insurance, this was my first major claim, and I truly felt a sense of partnership and trust with ServiceMaster.
John Quackenbush
John Quackenbush
5 ★★★★★
We had an unfortunate pair of incidents in our finished basement that resulted in significant water damage. The ServiceMaster remediation team came in and took great care of us. Manny, Zenen, Cristian, Walter, and Cesar did a masterful job of sealing off what we thought were the affected areas, moving our furniture and other possessions, and getting to work. They were the right combination of thorough and conservative, doing only what they needed to preserve what they could of our basement while ensuring that the water damage and mold were removed. Team leader Manny was great about keeping me in the loop as he and the team worked—and discovered that the water under the floor tiles had seeped farther than anyone had initially thought. We had initially moved everything far from the source of the leak, but when they had to remove all of the flooring, they carefully shuffled things around to allow the job to be finished. Recognizing that it would take weeks to get the restoration done, they were kind enough to roll out our carpet and set up the couch and chairs for us to use until we could get the basement back in order. They were a great team and it was a pleasure to work with them. Everything was handled quickly, efficiently, and professionally. I would recommend the company and this team to anyone.
Eric Lewis
Eric Lewis
5 ★★★★★
Trustworthy company with excellent employees all the way from Management to Service. Strong communication and timely and efficient work. While you never want to need their services, when you have these issues there is no better company to call!
Ramy HB
Ramy HB
1 ★☆☆☆☆
The service company by Gilmore was the worst experience I’ve had. The project manager was a problem from the beginning. He never explained anything step by step, and he didn’t answer my calls or texts. I had to call someone else just to figure out why the project manager wasn’t communicating with me. They also never provided an estimate or clear pricing. After they barely started the work, I decided to move forward with another company because the project manager was terrible no communication, no explanation, and no professionalism. What a horrible experience.
Christina Holm
Christina Holm
2 ★★☆☆☆
No schedule was provided or expectations explained. The area with water dameage was my internal pantry, with $1,000's worth of food and equipment, I requested them to cover everythign and plastic between the affected area and my equipment, I am not sure that happened and asked for pictures as I was not allowed into the room while the remidated the area. Now my pantry, Kitchen and Dining room are in disarry and I have NO idea when the project will be resolved. Thier crew were very nice, but spoke limited English. The supervisor was dismissave when I shared my concern. I used them through my insurance company, in hindsight I would use my own contractor and have all the control to expidite the process.
The Hall of Comics
The Hall of Comics
5 ★★★★★
Our retail shop had significant water damage and the team at ServiceMaster responded almost immediately! Joe, Manny, and Pedro were very attentive and thorough. Their upbeat attitude put me at ease and they were on site first thing, each morning until the issue was resolved. Joe kept us informed about each step of the process, day-to-day. We thought the worst when we first saw the damage but thanks to ServiceMaster, we were able to continue operating and get the business back on track!
Richard Braga
Richard Braga
5 ★★★★★
Through my insurance carrier, I had ServiceMaster come and demo a ceiling and wall. Silvert and his crew were extremely polite and professional. They took a full two hours protecting the floors and furniture and sealed off openings to adjacent rooms. Their work was neat and when they left the room was as clean as it had been before they arrived. Great job!!!
Irina Furman
Irina Furman
5 ★★★★★
Excellent service and quality of Manny’s team. Very professional and organized and highly skilled team. Thank you for doing the job so efficiently and good. The team arrived on time, worked so hard the whole day! Incredible job!
Sarah Finn
Sarah Finn
5 ★★★★★
Gilmore crew was great and professional. I called in when I found mold in my bathroom and Joe arrived later that afternoon! Took care of the problem and explained everything clearly. Highly would recommend.
Brian Calabro
Brian Calabro
5 ★★★★★
As a property management professional I have used this franchise many times over the years. This is a really well run company! Communication is great, service is exceptional and highly recommend.
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About ServiceMaster by Gilmore

ServiceMaster by Gilmore is a trusted Water Damage Restoration Service located at 390 Lenox St, Norwood, MA 02062, serving both residential and commercial clients with comprehensive restoration and reconstruction solutions. Focused on delivering thorough, compassionate, and transparent service, the company approaches each project with a commitment to guiding customers through every step of the process—from initial assessment and mitigation to reconstruction and final restoration. As a seasoned provider in the field, ServiceMaster by Gilmore combines expertise in water and flood damage, mold remediation, fire damage restoration, and decontamination with a broad suite of services designed to restore properties efficiently and safely. The business operates with a strong emphasis on collaboration with insurance providers, ensuring that clients understand timelines, costs, and preferred remediation strategies, while maintaining clear communication channels through the entire recovery journey. The team emphasizes preservation where possible, carefully sealing off affected areas, moving and protecting belongings, and implementing containment measures to prevent cross-contamination during remediation. Their service philosophy centers on minimizing disruption to occupants and operations, whether restoring a home, condo, or commercial space, and they strive to complete projects on schedule without compromising quality. In addition to emergency response, ServiceMaster by Gilmore offers preventive and maintenance-oriented offerings such as Air Duct Cleaning, Decontamination and Disinfection, and Home Maintenance, aimed at reducing future risk and supporting long-term property health. The company also provides specialized capabilities in Data and Electronic Restoration, Document Drying, and Storm, Weather, and Sewage-related cleanup, reflecting a robust, cross-disciplinary approach to disaster recovery. Their scope extends to Construction and Rebuild work, including Reconstruction, Painting, and Building Restoration Services, ensuring that once the site is stabilized, the property can be restored to pre-loss condition or better. ServiceMaster by Gilmore also demonstrates versatility through services like Hoarding cleanup, Trauma and Biohazard handling, and Vandalism Cleanup, signaling readiness to address a wide range of post-incident needs. The firm’s commitment to customer satisfaction is reinforced by tangible outcomes described by clients who praise timely communication, skilled workmanship, meticulous attention to detail, and the ability to restore spaces to a functional and aesthetically pleasing state. Overall, ServiceMaster by Gilmore positions itself as a full-service restoration partner capable of handling both immediate mitigation and long-term rebuilding, with an emphasis on integrity, reliability, and compassionate service for residents and businesses in Norwood and surrounding communities.

Water Damage Restoration Service

ServiceMaster by Gilmore offers expert Water Damage Restoration in Norwood, MA, quickly extracting water, drying, dehumidifying, and sanitizing to prevent mold and structural damage. Trusted, 24/7 emergency response with thorough, professional results.

Building Restoration Service

ServiceMaster by Gilmore offers expert Building Restoration services in Norwood, MA, reviving homes and businesses after fire, flood, or storm damage. Our skilled team provides rapid assessment, specialized cleanup, and thorough reconstruction to restore safety and comfort.

Construction Company

Construction Company for ServiceMaster by Gilmore in Norwood, MA offering reliable building and renovation services, commercial and residential remodeling, disaster recovery, and expert project management with a focus on quality, safety, and on-time delivery.

Fire Damage Restoration Service

ServiceMaster by Gilmore offers expert Fire Damage Restoration in Norwood, MA, restoring homes and structures after fires with fast response, smoke and odor removal, structural cleaning, and complete reconstruction to bring your property back to pre-loss condition.

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