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BMS CAT

BMS CAT at 615 Williams St, Marlborough, MA 01752 offers expert water damage restoration services, covering a wide range of 52 specialized solutions for quick, thorough recovery.

Water Damage Restoration Service at 615 Williams St in Marlborough, MA 01752

Operational
★★★★☆
Rating: 4.4 based on 44 reviews
Address: 615 Williams St, Marlborough, MA 01752
Phone: 16179588402
Emails:
Alan Garlow (Vice President - Operations) - [email protected]
Ajay Hatti (Corporate Communications Specialist) - [email protected]
Angel Hurtado (Project Manager) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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BMS CAT

BMS CAT Services

Black Mold

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Black Mold is a moisture-loving fungus that grows in damp, poorly ventilated areas. It can cause musty smells and health issues; treatment involves identifying moisture sources, cleaning with appropriate products, and fixing leaks to prevent recurrence.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and germs from carpets using vacuuming, hot water extraction, and specialized cleaners to restore fresh appearance and odor, improve carpet longevity, and create a cleaner indoor space.

Cleaning & Decontamination

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Cleaning & Decontamination is the process of thoroughly cleaning surfaces and equipment to remove dirt, germs, and contaminants, then disinfecting or sterilizing to reduce or eliminate harmful organisms, ensuring a safe, sanitary environment.

Commercial Cleaning Services

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Commercial Cleaning Services is professional cleaning for offices, stores, and other business spaces, covering floors, surfaces, restrooms, trash removal, and upholstery to keep workplaces tidy, safe, and presentable.

Commercial Construction

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Commercial Construction is the process of planning, designing, and building non-residential buildings like offices, shops, and factories. It involves site prep, framing, utilities, safety, and project management from concept to completion.

Commercial Disaster Recovery

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Commercial Disaster Recovery is a service that helps businesses plan, protect, and quickly restore essential IT systems and operations after a major disruption, including backups, failover, data recovery, and tested recovery procedures.

Construction & Reconstruction

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Construction & Reconstruction is a service that builds, repairs, and restores buildings or spaces, handling planning, permits, and on-site work from start to finish, including renovations, expansions, and major repairs.

Continuing Education Courses

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Continuing Education Courses are learning programs for adults to gain new skills or knowledge outside formal degree programs, covering topics like career development, personal enrichment, and professional certifications, usually through short classes, workshops, or online modules.

Controlled Demolitions

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Controlled Demolitions is the careful, planned implosion or removal of buildings using precise charges and safety measures to bring them down without unnecessary risk, including permits, inspections, debris clearing, and post-demolition cleanup.

Covid - 19 Cleaning

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Covid-19 Cleaning is a cleaning service that sanitizes and disinfects spaces to reduce the risk of coronavirus. It involves cleaning surfaces, floors, and high-touch areas with approved products, following safety protocols and enhanced hygiene practices.

Disaster Response

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Disaster Response is a service that helps communities recover after emergencies by coordinating aid, assessing needs, deploying teams, and providing relief like shelter, food, medical care, and restoration of utilities and safety services.

Drying & Dehumidification

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Drying & Dehumidification is a service that removes moisture from spaces or goods to prevent damage, prevent mold, and improve air quality. It involves drying surfaces, reducing humidity, and using equipment like dehumidifiers and fans to reach safe moisture levels.

Emergency Board-Up Services

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Emergency Board-Up Services provide rapid temporary protection for damaged or unsafe buildings by securing openings with boards and tarps to prevent further harm, weather damage, and unauthorized access while arranging permanent repairs.

Emergency Repairs

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Emergency Repairs is fast, temporary fix and restoration work for urgent problems like leaks, power outages, or structural damage. A technician arrives promptly, assesses the issue, stops further damage, and provides immediate, safe repairs or temporary solutions until permanent work can follow.

Flood restoration

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Flood restoration is a service that cleans up water damage after floods, removes standing water, dries out floors and walls, treats for mold, and restores damaged areas to safe, livable condition.

Flooring

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Flooring service installs and fixes floor coverings like hardwood, tiles, laminate, or carpet, including measuring spaces, removing old floors, preparing surfaces, and applying finishes or grouts to create a smooth, durable walking surface.

Insurance Restoration

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Insurance Restoration is the service of repairing property after damage, guided by an insurance claim. It involves assessing damage, planning repairs, coordinating contractors, and restoring the home or business to its pre-loss condition, often with coverage consideration.

Mitigation

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Mitigation is a service that helps reduce risk or damage from a problem by planning actions, implementing precautions, and lowering the chance or impact of issues before they occur.

Mold Remediation Construction

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Mold Remediation Construction is a service that safely removes mold from buildings, cleans contaminated areas, fixes moisture issues, and restores damaged spaces to prevent health problems and future growth.

Mold cleaning

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Mold cleaning is the process of removing mold growth from spaces and surfaces to improve air quality and prevent damage. It involves identifying moisture sources, safely containing the area, cleaning surfaces, and sometimes treating or restoring affected materials.

Mold inspection

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Mold inspection is a professional check to see if mold grows in your home. It involves a visual survey, moisture checks, and sometimes air tests to identify mold, locate its source, and suggest removal or remediation steps.

Mold mitigation

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Mold mitigation is cleaning up and preventing mold growth after water damage, drying affected areas, removing moldy materials, and fixing moisture problems to keep mold from returning.

Mold remediation

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Mold remediation is cleaning and removing mold from your home or building, fixing moisture problems, and repairing any damaged areas to prevent recurrence, using containment, air filtration, and safe removal methods.

Multi-Family Construction

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Multi-Family Construction is building apartment buildings or housing that houses several families in separate units, including planning, foundations, framing, utilities, and common areas such as stairs and amenities, all managed from design to completion.

Natural Disaster Recovery

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Natural Disaster Recovery is a service that helps communities and organizations restore operations after events like earthquakes, floods, or storms. It involves risk assessment, emergency planning, data backups, temporary facilities, and step-by-step recovery to resume normal activities safely.

Residential Construction

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Residential Construction is building homes and living spaces for people. It involves planning, designing, and erecting houses, apartments, or townhomes, including foundations, framing, roofing, plumbing, electrical work, finishes, and adhering to safety and building codes.

Residential Disaster Recovery

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Residential Disaster Recovery is a service that helps homeowners repair and restore their homes after damage from events like storms or floods, including assessing damage, coordinating cleanup, securing and rebuilding, and guiding insurance claims.

Sewage cleanup

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Sewage cleanup is removing and cleaning up wastewater and contaminated materials after a sewage spill. It involves safety gear, containment, cleaning floors and surfaces, disinfecting, proper disposal, and addressing odors and mold to prevent health risks.

Storm Damage Repairs

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Storm Damage Repairs is a service that assesses wind and storm damage to homes or buildings, then repairs structural issues, leaks, and exterior/roof damage, coordinates with insurers, and restores safety, comfort, and security after severe weather.

Water Damage Drying

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Water Damage Drying is a service that removes excess water after flooding or leaks and dries out floors, walls, and structures. It involves pumping, dehumidifying, and using fans and drying equipment to prevent mold and further damage.

Water removal

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Water removal is a service that quickly eliminates excess water from a space or object, using pumps, vacuums, or drying equipment. It involves assessing the area, extracting standing water, drying surfaces, and checking for moisture to prevent damage and mold.

boarding up

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Boarding up is putting wooden boards or metal sheets over doors and windows to protect a property from damage, weather, or trespass. It involves measuring, cutting, and securely fastening the material to cover openings safely.

burst pipe

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A burst pipe is a plumbing emergency where a pipe breaks or leaks suddenly, causing water to gush out. It involves shutting off water, assessing damage, stopping the leak, drying the area, and repairing or replacing the damaged pipe.

commercial construction

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Commercial construction covers building and renovating business facilities like offices, shops, and warehouses. It involves planning, budgeting, permits, site prep, framing, electrical and plumbing, finishing, and ensuring safety and compliance throughout the project.

commercial fire damage cleanup & repair

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Commercial fire damage cleanup & repair is a service that restores businesses after a fire by cleaning soot and smoke, removing debris, dehumidifying, repairing or replacing damaged building parts, and restoring utilities and safety before reopening.

commercial water damage cleanup

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Commercial water damage cleanup is a service that quickly removes excess water from business buildings after floods, leaks, or spills, dries and dehumidifies spaces, cleans and sanitizes affected areas, and restores equipment, floors, and walls to prevent mold and further damage.

controlled demolition

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Controlled demolition is the careful, planned tearing down of buildings using precise explosions or mechanical methods to bring structures down safely and in a specific area, minimizing risk to nearby people and property.

document & media recovery

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Document & media recovery is a service that restores lost or damaged files and media by finding copies, repairing corruption, and recovering data to a usable state so you can continue work with minimal downtime.

emergency repairs

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Emergency repairs are rapid fix services for urgent problems like a burst pipe, electrical fault, or broken door. They involve immediate assessment, temporary safety measures, and fast, essential repairs to prevent further damage until full restoration.

fire damage cleanup

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Fire damage cleanup is the process of safely removing soot, ash, and water from a fire-damaged area, boarding up or securing the site, cleaning and deodorizing spaces, and restoring damaged materials to prevent further harm and prepare for repairs.

mold remediation

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Mold remediation is cleaning up and removing mold growth in a home or building, fixing moisture problems, and restoring surfaces to prevent regrowth, using containment, air filtration, cleaning, and sometimes repairs or replacement of affected materials.

multi-family construction

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Multi-family construction is building housing designed for more than one family, like duplexes, triplexes, or apartment buildings. It involves planning, site work, framing, utilities, insulation, and finishing to create separate living units with shared or dedicated spaces.

odor removal

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Odor removal is a cleaning service that eliminates unwanted smells from rooms, fabrics, or items. It uses cleaning agents, deodorizing treatments, and sometimes deodorization tools to neutralize odors and leave spaces smelling fresh and clean.

reconstruction and repairs

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Reconstruction and repairs involve fixing damaged or destroyed buildings and structures, restoring they to safe, usable condition. It includes assessing damage, planning changes, replacing or rebuilding parts, and updating systems to meet current codes.

residential construction

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Residential construction is the process of building homes and living spaces, from planning and permits to laying foundations, framing, installing systems, finishing interiors, and final inspections, all to create safe, comfortable residences for people to live in.

residential fire damage cleanup & repair

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Residential fire damage cleanup & repair is a service that helps homes after a fire. It includes assessing damage, removing soot and smoke, cleaning and repairing interiors, drying and dehumidifying, restoring structure, and returning the home to safe, livable condition.

residential water damage cleanup

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Residential water damage cleanup is a service that removes excess water, dries and sanitizes rooms, and repairs affected areas after leaks or floods, using pumps, dehumidifiers, and moisture checks to prevent mold and restore normal living conditions.

smoke damage restoration

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Smoke damage restoration is a service that cleans and repairs items and spaces damaged by fire smoke. It includes removing soot, deodorizing, cleaning furniture, carpets, walls, and restoring odors, odors, and structure to a pre-fire condition.

soot removal and cleaning

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Soot removal and cleaning is a service that removes soot, ash, and buildup from surfaces such as chimneys, fireplaces, and HVAC systems, then cleans and deodorizes the area to restore safety, improve airflow, and prevent future damage.

storm damage repairs

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Storm damage repairs are services that assess and fix damage caused by severe weather, such as wind, hail, or flooding. It involves inspecting the property, securing the area, repairing or replacing damaged roofing, siding, windows, and structural components, and restoring safety and function.

water damage repair

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Water damage repair is fixing carpets, walls, and floors after leaks or floods. It involves stopping the source, drying and dehumidifying the area, cleaning and sanitizing, and repairing or replacing damaged materials to prevent mold and restore safety.

water extraction

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Water extraction is the process of removing water from a site or source, such as a flood, well, or container. It involves pumping, draining, or suction to lower water levels, often followed by drying, cleanup, and safety checks to prevent damage.

BMS CAT Reviews

Lauren Blizzard
Lauren Blizzard
1 ★☆☆☆☆
I do not usually leave negative reviews but I had the most frustrating experience with the Boston/ Marlborough office of BMS for a kitchen/living room/bathroom remodel. Stephen L was my main contact and was dishonest about timelines for completion of work and had poor communication throughout 6 month process. Quality of work was poor and required their "fixer" to come multiple times for mistakes like dents in walls, mismatched cabinet doors, sloppy painting and not leaving enough space (industry standards) between new cabinets for the appliances. I also had to remove a lot of their trash myself including a bathroom sink and excess cabinets. The worst part was the contractor caused more water damage when reconnecting the washing machine and using a cracked hose. Contractor tried to refuse responsibility but luckily I had security cameras for the timeline. This damage was corrected but extended the timeline multiple more weeks after the project was months over original expectations. Insurance company had recommended this group as a preferred vendor but I would never use them again and would not recommend to anyone else. If you are working with Stephen, make sure you check your invoices very carefully for double charges or charges on work they did not complete.
Lev Tabenkin
Lev Tabenkin
5 ★★★★★
Very professional team. Arrived earlier than expected (++). Installed a few mold remediation systems. Gutted 2 bathrooms and floors. Very clean work, and no dust in rest of house. I did not hire them, as they came thru the insurance company, so don't know the cost. I would recommend them.
Gretchen Lutz
Gretchen Lutz
5 ★★★★★
We had a massive water heater leak that flooded our entire finished basement level. BMS CAT was on the scene the same day and had begun full water mitigation with vacuums, blowers and dehumdifiers. The technicians were reassuring, polite, professional and talented. Their work was impressive and thorough. Highly recommend them!
Alison Lair
Alison Lair
5 ★★★★★
Nick, John, Kevin and their team are great to work with. During a recent storm, we got 2 feet of water in our basement so we needed to get the water pumped out and the basement dried after. BMS CAT was super responsive and there within a few hours to help us. They did a great job and were easy to work with. I certainly recommend BMS CAT for their quality work and great customer service.
Wanpeng Xu
Wanpeng Xu
1 ★☆☆☆☆
I would like to share my extremely unsatisfactory service provided by BMS Cat Marlborough. Last October, a sprinkler leak caused significant damage to the third floor of our home, totaling around $12,000 in estimated repairs. Our home insurance company, Connect, recommended we hire BMS Cat to handle the restoration work. While the BMS Cat manager initially provided a comprehensive quote and reviewed the insurance coverage, their performance quickly deteriorated once work began in early March. Despite being told the job would take only three weeks, they claimed an emergency at a hotel after just the second day, leaving a single technician at our home. Although most of the major work was completed in about three weeks, BMS Cat also damaged a closet door in an area unrelated to the leak. Once the bulk of the repairs was done, we were left with missing closet doors, panels removed from the walls, and our fire alarm unit uninstalled. Our attempts to get BMS Cat to return and finish the remaining work were met with an astonishing lack of professionalism. They failed to show up on three separate scheduled appointments, not even count the two additional no-shows before they even started early March. Each time they were supposed to come, either myself or my wife had to rearrange our work schedules to be present, causing tremendous inconvenience and wasting our limited vacation days. Finally, about three months after the initial work, someone did come to install the closet doors. However, we have since realized the fire alarm is not functioning correctly and continues beeping when reconnected. I cannot fathom how this company remains in operation given their unpredictable schedule, shoddy workmanship, and inability to keep their commitments. They even caused further damage during the repairs. I caution anyone against hiring BMS Cat, as they are unlikely to uphold their promises and may very well create additional issues. Thank you for your time and consideration.
marie pavini
marie pavini
5 ★★★★★
Mike and Shaun were very professional and friendly. They were obviously knowledgeable and very generous with their talents, offering suggestions and doing a lot of legwork to save me time, which was very valuable since I was remote. They were great with my insurance company which made things so much easier. It was a pleasure working with Mike and Shaun at BMS CAT!
kevin obrien
kevin obrien
5 ★★★★★
Everything went great. Gary R. was outstanding to work with. He was very professional. the mitigation was taken care of quickly and efficiently. The repair work was done to my satisfaction. Would definitely use BMS CAT again.
Al T.
Al T.
5 ★★★★★
Through our insurance company, we engaged BMS CAT for repairs to our walls and baseboards resulting from a water damage. Michael and Jason arrived early every morning and were courteous and professional throughout the four days at our home. They did an excellent job with the repairs and follow-on painting, along with cleaning up afterwards. Highly recommended.
Laura
Laura
5 ★★★★★
We suffered some water damage when a sink in an upstairs bathroom overflowed while we were sleeping. We called our homeowner's insurance company who reached out to BMS Cat. They were able to arrive with hours on a holiday weekend and immediately cleaned up any remaining water and put fans and dehumidifiers in place. What's more, the team lead was very helpful in explaining how the water mitigation would work with insurance and was very patient explaining what was damaged, what would need to be removed, and why. After the weekend they came back to do the removal work after I had had time to speak with the insurance adjuster and confirmed everything BMS Cat had told me about how it would work. The removal was extensive (6 rooms impacted) and the team they sent was efficient and professional, able to complete the work within 3 days during business hours. I especially liked that they worked with me to maintain access to essentials like the kitchen oven and fridge. The result after removal was clean, with dust all vacuumed up, floors mopped, and all debris removed. Overall it was as pleasant as recovering from an unexpected water damage could be! If it ever happens again, BMS Cat would be my first call.
Maggie Barbuto
Maggie Barbuto
5 ★★★★★
BMS was absolutely wonderful. They kept us informed throughout the process and were quick to answer any questions we had. We were so pleased with them during the remediation process that we asked them to do the reconstruction as well. We wouldn’t hesitate to recommend them!
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About BMS CAT

BMS CAT is a trusted Water Damage Restoration Service located at 615 Williams St, Marlborough, MA 01752, serving residential and commercial clients with comprehensive restoration and reconstruction solutions. The company specializes in Water Damage Restoration Service, Building Restoration Service, and Fire Damage Restoration Service, providing rapid response, assessment, and mitigation to minimize damage and protect property. From initial containment and water removal to thorough drying, dehumidification, and mold prevention, BMS CAT offers a full suite of services designed to restore spaces to pre-incident condition or better. Their approach combines advanced equipment with skilled technicians who work closely with clients, insurers, and project managers to coordinate restoration activities, timelines, and budgets. BMS CAT emphasizes cleaning, decontamination, and odor control as integral components of every project. Services include Cleaning & Decontamination, Mold Remediation Construction, Mold cleaning, and Mold remediation, along with Carpet cleaning and Flooring restoration to refresh interiors after water or fire events. For commercial properties and multi-family structures, the company provides Commercial Cleaning Services, Commercial Disaster Recovery, Commercial Construction, and Construction & Reconstruction, ensuring minimal disruption while restoring function and safety. They also handle Emergency Board-Up Services and Emergency Repairs, preserving the integrity of buildings during and after emergencies. The firm offers a broad range of mitigation and restoration activities, such as Drying & Dehumidification, Water Extraction, Water Damage Drying, and Flood restoration, complemented by Sewage cleanup and Odor removal to address health and air quality concerns. In addition to immediate response, BMS CAT provides services that support ongoing maintenance and resilience, including Continuing Education Courses for industry professionals and Insurance Restoration coordination to streamline claims and documentation. Their capabilities extend to Controlled Demolitions, Disaster Response, and Repair and Reconstruction of Residential Construction and Commercial Construction projects, as well as Specialties like Multi-Family Construction and Natural Disaster Recovery. Customer-focused and professional, BMS CAT strives to deliver clear communication, efficient service, and high-quality workmanship across all categories of service. The team’s commitment to safety, cleanliness, and customer satisfaction is evident in their meticulous handling of projects, attention to detail, and collaboration with insurance providers to ensure that each restoration meets industry standards and the unique needs of every client. Whether mitigating water damage, addressing fire or smoke impacts, or performing comprehensive reconstruction, BMS CAT aims to restore comfort and value to homes and businesses in Marlborough and surrounding areas.

Water Damage Restoration Service

Water Damage Restoration Service in Marlborough, MA by BMS CAT. Fast, professional water extraction, drying, and flood repair with 24/7 emergency response, mold prevention, and complete restoration to restore your home or business quickly and safely.

Building Restoration Service

Professional Building Restoration Service by BMS CAT in Marlborough, MA. We swiftly handle water, fire, and storm damage, mold remediation, and complete structural restoration with certified technicians, 24/7 emergency response, and thorough cleanup for peace of mind.

Fire Damage Restoration Service

BMS CAT Marlborough offers expert Fire Damage Restoration Services to quickly assess, smoke removal, odor control, and structure rebuilding, returning homes to pre-loss condition with safety-focused, certified technicians and 24/7 emergency response.

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