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Priority 1 Restoration Services Inc.

Priority 1 Restoration Services Inc. in Chicopee, MA offers expert water damage restoration and comprehensive restoration services from 75 Marion St, delivering rapid, reliable mitigation and recovery. With 45 diverse services, they handle residential and commercial damage efficiently.

Water Damage Restoration Service at 75 Marion St in Chicopee, MA 01013

Operational
★★★★★
Rating: 4.8 based on 59 reviews
Address: 75 Marion St, Chicopee, MA 01013
Phone: 14132871644
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Priority 1 Restoration Services Inc.

Priority 1 Restoration Services Inc. Services

Applied Microbial Remediation

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Applied Microbial Remediation is using beneficial microbes to clean up contaminants in soil, water, or air. It involves selecting safe microbes, applying them to the site, monitoring progress, and adjusting conditions to break down pollutants naturally.

Applied Structural Drying

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Applied Structural Drying is a service that uses targeted dehumidification and air movement to remove moisture from buildings after water damage, drying walls, floors, and structures safely to prevent mold, warping, and further damage.

Area Restoration

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Area Restoration is a service that helps restore damaged or degraded spaces by cleaning, repairing, and rebuilding surfaces to original or improved condition, including planning, coordinating contractors, and ensuring safety and quality throughout the process.

Burst Pipes

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Burst Pipes is a plumbing service that quickly fixes pipes that have ruptured or burst, stopping leaks, repairing damaged sections, replacing pipes if needed, and restoring water flow with minimal disruption to your home or business.

Carpet Cleaning

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Carpet Cleaning is a service that deep-cleans carpets to remove dirt, stains, and odors using vacuuming, pre-treatments, and cleaning machines, leaving them refreshed and looking newer.

Carpet Cleanup

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Carpet Cleanup is a cleaning service that removes dirt, stains, and odors from carpets using vacuuming, stain treatment, and deep cleaning to refresh and extend carpet life.

Carpet Repair

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Carpet Repair is fixing damaged carpet fibers, seams, or edges. It involves patching worn spots, re-stitching seams, replacing damaged sections, and sometimes color-matching to restore a smooth, clean floor surface.

Commercial Drying Specialist

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A Commercial Drying Specialist handles drying and moisture control for properties like offices, hotels, and warehouses after water damage. It involves assessing damage, setting up drying equipment, monitoring progress, and ensuring safe, thorough drying to prevent mold.

Emergency Damage

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Emergency Damage is a rapid response service that assesses and stabilizes urgent property damage, coordinates quick repairs, and arranges temporary protections to prevent further harm after incidents like floods, fires, or storms.

Emergency Services

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Emergency Services is a rapid response system that coordinates police, fire, and medical help to urgent, life-threatening situations, providing fast rescue, safety, and essential care when seconds count.

Fire And Smoke Damage Restoration

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Fire and Smoke Damage Restoration is the process of cleaning up, repairing, and restoring property after a fire, including removing smoke and soot, ventilating, cleaning debris, restoring contents, and repairing structural and cosmetic damage to return the space to its pre-fire condition.

Fire And Smoke Remediation

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Fire and Smoke Remediation is a service that cleans up and restores spaces after a fire, removing soot, smoke odor, and damaged materials, cleaning surfaces, drying water damage, and repairing structural and cosmetic damage to make the area safe and livable again.

Fire Damage Cleanup

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Fire Damage Cleanup is a service that restores spaces after a fire. It involves assessing damage, removing soot and debris, ventilating, cleaning surfaces, and repairing or restoring structure and contents to a safe, livable condition.

Fire Damage Reconstruction

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Fire Damage Reconstruction is a service to restore buildings after a fire, including assessing damage, removing debris, cleaning soot, odor control, repairing structure, replacing damaged materials, and ensuring safety and compliance before returning spaces to usable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is the service of removing smoke, soot, and water damage after a fire, cleaning damaged belongings, and repairing structural and cosmetic damage to restore safety and usability of your home or business.

Free Inspections

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Free Inspections are complimentary checks of your item or property to assess condition, identify issues, and provide no-pressure recommendations, with no cost or obligation to proceed further.

Full Service Restoration

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Full Service Restoration is a comprehensive repair and revitalization service that handles assessment, cleanup, repair, and restoration of damaged property or items, coordinating everything from initial debris removal to final repairs and cleanup.

Master Fire & Smoke Restorer

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Master Fire & Smoke Restorer is a service that cleans, repairs, and restores homes and belongings damaged by fire and smoke, removing soot, odors, and water damage, and restoring structure, finishes, and contents to their pre-fire condition.

Master Textile Cleaner

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Master Textile Cleaner is a service that refreshes and revitalizes fabrics through specialized cleaning, stain treatment, gentle washing, and careful drying to restore softness, color, and fresh laundry feel without damaging delicate textiles.

Master Water Restorer

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Master Water Restorer is a service that quickly removes water damage, dries areas, and prevents mold. It involves assessment, pumping out excess water, drying using specialized equipment, sanitation, and moisture monitoring to restore safety and structure.

Mold Cleanup

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Mold Cleanup is a service that removes mold from surfaces and spaces, then cleans and disinfects the area to prevent regrowth, addressing causes like moisture and water damage and restoring a safe, healthier environment.

Mold Damage

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Mold Damage is a service that detects, cleans, and treats mold growth in buildings, removing mold, drying affected areas, fixing moisture sources, and preventing future outbreaks to restore a safe, healthy environment.

Mold Removal Process

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Mold Removal Process is a service that identifies mold, contains it, and safely removes it from your home, followed by cleaning, deodorizing, and preventive steps to stop its return and improve indoor air quality.

Mold inspection

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Mold inspection is a service where a professional checks your home for signs of mold, moisture, and hidden growth. It involves visual checks, moisture measurements, and sometimes sampling to identify mold types and guide cleanup and prevention.

Odor Control Technician

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An Odor Control Technician helps reduce or eliminate smells in buildings, rooms, or industrial spaces by identifying odor sources, using specialized cleaning and filtration techniques, and applying treatments to improve air quality.

Property Damage

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Property Damage is a service that assesses, documents, and addresses harm to buildings or belongings caused by accidents, weather, or misuse, including cleanup, repairs, and claiming insurance to restore safety and value.

Remodeling

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Remodeling is updating or changing the layout, design, or structure of a home or room. It involves planning, demolishing or building, installing new fixtures, flooring, walls, and sometimes plumbing or electrical work to improve function and appearance.

Repair Your Home

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Repair Your Home is a service that helps fix and restore your living space, from patching walls and repairing leaks to updating fixtures and completing small renovations, making your home safe, functional, and comfortable again.

Repairs And Reconstruction

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Repairs And Reconstruction is a service that fixes and restores damaged buildings or spaces, including replacing broken parts, fixing structure, updating systems, and renovating areas to return them to safe, usable condition or improve their appearance.

Restoration And Construction

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Restoration And Construction is a service that repairs, renovates, or rebuilds buildings or structures to restore their appearance, safety, and functionality, including fixing damage, upgrading systems, and improving design while preserving key features.

Restoration And Reconstruction

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Restoration and Reconstruction is the process of repairing and rebuilding damaged structures or artifacts to their original or improved condition, including assessing damage, sourcing materials, repairing foundations, walls, roofs, and returning them to safe, usable state.

Restoration Projects

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Restoration Projects is a service that helps revive damaged or deteriorating buildings, habitats, or artifacts. It involves planning, funding, repairs, and monitoring to restore function, safety, and historical or ecological value.

Roof Damage

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Roof Damage is a service that inspects, documents, and repairs harm to a roof caused by storms, leaks, or wear. It involves assessment, waterproofing, replacing damaged shingles or panels, and ensuring the roof is weather-tight and safe again.

Sewage Back Up

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Sewage Back Up refers to a service that investigates, removes, and cleans up sewage spills from drains or sewer lines in homes or buildings, using protective gear, pumps, and sanitizing treatments to restore safe, sanitary conditions.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of wastewater spills, sewage backups, or contaminated areas. It involves debris removal, disinfection, odor control, waste disposal, and steps to prevent health risks and further contamination.

Smoke Remediation

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Smoke Remediation is a service that cleans and removes smoke, soot, and odors from homes after fires or smoke events. It includes assessment, thorough cleaning, odor treatment, and may involve air purification and equipment cleaning to restore safety and freshness.

Smoke Restoration

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Smoke Restoration is a service that cleans and repairs items damaged by smoke and fire. It includes odor removal, soot cleanup, deodorization, surface cleaning, and restoration of belongings and spaces to a safe, usable condition.

Soot Damage

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Soot Damage is a cleaning and restoration service that removes soot residue from fires, repairs smoke damage, and restores air quality. It involves assessing damage, cleaning surfaces, deodorizing, and restoring affected materials.

Structural Damage

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Structural Damage is a service that assesses and fixes issues that weaken a building’s frame, including detecting cracks, water damage, or foundation problems, and planning repairs to restore safety and stability.

Structural Drying Technician

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A Structural Drying Technician uses specialized equipment to dry water-damaged buildings, removes moisture, monitors humidity and temperature, documents conditions, and coordinates with cleanup crews to prevent mold and further damage.

Upholstery And Fabric Cleaning

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Upholstery And Fabric Cleaning is a service that refreshes and cleans upholstered furniture and fabrics, removing dirt, stains, and odors with appropriate methods and cleaners to restore appearance and extend life.

Water Damage Cleanup

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Water Damage Cleanup is a service that dries and restores spaces after flooding or leaks, removes standing water, prevents mold, and cleans and sanitizes affected areas to return rooms to their normal condition.

Water Damage Repairs

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Water Damage Repairs is a service that fixes water-related problems in homes or buildings, including drying, removing excess water, cleaning, drying out materials, repairing damaged walls and floors, and preventing mold to restore safe, normal living conditions.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes spaces, and fixes damaged walls, floors, and systems after leaks or floods, restoring safety and usability.

Water damage-related mold removal

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Water damage-related mold removal is a service that inspects, dries, and safely removes mold caused by water leaks or flooding, then cleans affected areas, treats for lingering spores, and prevents future growth with moisture control and repairs.

Priority 1 Restoration Services Inc. Reviews

Paul Mei
Paul Mei
5 ★★★★★
My mother's condo in Wilbraham was hit by lightening in June of 2024. Anthony from Priority 1 Restoration was there at the scene and ready to help. He and his company took such good care of us at a very difficult time. They handled disposing of the unsalvageable household items and they took great care in protecting and packaging up the items that were salvageable. They stored the contents of the condo until we were able to move in after the rebuild and they were very patient with us. Mike went above and beyond to assist us with the catastrophe that we were faced with. They cared for all of our belongings as if they were their own. They stored the items and cleaned the pieces that were covered in soot and mold. Mike's wife Cait, and even his daughter, were instrumental in restoring our belongings. We cannot thank them enough. If you ever need help, call them. They are honest, compassionate, and professional. Just what you want in a time of need. Thank you all for your help. You made a difference when we really needed it.
Debbie Roe
Debbie Roe
5 ★★★★★
Twice now, I have used Priority One for water issues in my basement both times they have been prompt, professional and thorough. I would highly recommend them for any of your home and or building needs. Mike Streit is an absolute delight to work with. He’s helpful, knowledgeable, considerate, and most importantly knows how to make a person and situation more comfortable and manageable. Priority One (and Mike) = quality and superior service !
Barb C
Barb C
5 ★★★★★
We woke up one morning last month to an entirely flooded first floor with no idea of what had happened. Our home insurance company connected us to Priority One and just a few hours later Priorty One had removed the water and set up equipment to dry everything out. Mike Stiel and his crew communicated and coordinated with us, the plumber, and insurance folks throughout their work. Not only that but they were simply kind and helpful during a really hard time for us. I’m so grateful that we learned about them and their services and would reach out to them again in a heartbeat.
Tyler Guenette
Tyler Guenette
5 ★★★★★
I’ll just start off by saying that we did contact 3 other restoration companies and none of them felt right or made us feel comfortable about them being in our home during the cleaning process of a puff back, but Mike Streit made us feel like he would treat our home the same way he would treat his own home, he truly wanted to help us through this process, and he did, during the first phone call he stated that he’d be available to us 24/7 to answer any questions we had and he actually meant that and proved it during the whole entire process, we have three children and he was fantastic with interacting with them while still doing his job at making us feel comfortable and informing us of the severity of the soot in our home, he gave us an estimated finish date of December 5th, but got the job done much sooner than expected and we were able to move back in on November 27th, yes, Thanksgiving and my family and I have Mike and Priority1 to be thankful for that, our home is now clean and livable, just in time for the holidays, he made sure that the job was done right and to his standard as well as our liking, he also set up the entire duct cleaning process as well as worked with our HVAC contractor concerning our new furnace. I can say that there are not many people in this world that have the dedication that Mike has to their job and their customers without owning the place, not to mention he has a family of his own to take care of and make happy. Thank you, Mike and thank you Priority1 for restoring our entire home back to a clean environment to live in, you guys ROCK!!
Joanne Craig
Joanne Craig
5 ★★★★★
I can’t recommend this company enough. They restored the entire second floor of my home after a fire, and the quality of their work, communication, and professionalism was outstanding from start to finish. On a separate occasion, they came in after another company completely botched a water cleanup following a water main break. Not only did they fix the mistakes and properly handle the mitigation, but they also went above and beyond to help me navigate the mess that followed when the town refused to reimburse me for the damages. In both instances Michal Streit carefully inventoried and priced out all destroyed items. After the fire, they worked directly with the insurance companies, which took a huge weight off my shoulders. They were responsive, knowledgeable, and genuinely had my back during an incredibly stressful time. If you ever need mitigation or restoration work, this is the team you want in your corner.
George Dennis
George Dennis
5 ★★★★★
Lightning struck my gas meter and started a fire. The fire was extinguished, then the work began. These people really know what they are doing. Every one of them were very professional, courteous, and extremely helpful throughout the entire process. They let me know what they were going to do, when they were going to do it, and then did it. They had an electrician, plumber, and cleanup crew here in no time at all. I would recommend P1 Restorations to anyone. Thanks to these guys, we were back in our home very quickly. Thank You Mike for a job well done.
Lauren Westafer
Lauren Westafer
5 ★★★★★
Cannot say enough great things about Priority 1 and their crew. We were out of town when we had a water leak resulting in damage. The crew came out within a couple of hours and started mitigation, even while we were across the country. They answered our questions, and dried everything out quickly preventing any additional damage. They were thorough, patient, and communicative throughout the process and respectful of our home and contents. Michael and his crew are just wonderful and though I hope to never need their services again , I would use them again.
Deb Sheldon
Deb Sheldon
5 ★★★★★
Priority One was not only prompt to respond to the call for help with water damage in my basement, they were professional and friendly. Mike kept me informed throughout the entire process, answered my questions and took the lead on contacting a local plumber on my behalf. Overall, very happy with this company. Thank you for making my homeowner problem your Priority!
Lauren Burke
Lauren Burke
5 ★★★★★
We can't say enough good things about Priority One Restoration! When we discovered water damage in our half-finished basement—our kids' playroom and family washroom—we were completely overwhelmed. To make things even more stressful, we have a child with respiratory issues, so getting it handled quickly and correctly was critical. Despite us being way out in the hilltowns, Priority One responded within 24 hours and immediately got to work. Mike was incredibly kind, taking the time to listen to our concerns, explain the entire process, and reassure us every step of the way. His knowledge and professionalism, combined with genuine care, made a scary situation feel manageable. The entire team has been efficient, thorough, and truly outstanding—not just in their work but in the way they treat their customers. If you ever find yourself in an emergency, needing a company that is fast, reliable, and compassionate, Priority One is the one to call. We are so grateful to have found them!
Linda Radomski
Linda Radomski
5 ★★★★★
Mike and Robby are the best!! My neighbor had them and said they were great to work with so I called them. Nicole that answered the phone was great. The whole team were very responsible and polite. We enjoyed working with them and would definitely recommend them to anyone who needs them.
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About Priority 1 Restoration Services Inc.

Priority 1 Restoration Services Inc. is a full-service water and fire damage restoration company located at 75 Marion St, Chicopee, MA 01013. They serve residential and commercial clients with a comprehensive suite of services designed to quickly mitigate, remediate, and restore properties after damage events. Their expertise spans water damage restoration, fire damage restoration, and related services, ensuring a coordinated approach from initial response to final reconstruction. The team operates with a focus on thorough communication, reliable scheduling, and meticulous attention to protecting and restoring belongings and structures throughout every project. Their service philosophy centers on treating each home or business as if it were their own, prioritizing safety, honesty, and customer peace of mind during stressful times.

Among their offerings are Water Damage Restoration Service and Fire Damage Restoration Service, alongside a robust array of specialized processes and ancillary services. They provide Applied Microbial Remediation and Mold Cleanup to address health-conscious restoration needs, and Applied Structural Drying, Structural Drying Technician expertise to ensure thorough drying of affected areas. In response to accidents and emergencies, they deliver Emergency Damage assessments and Emergency Services, coordinating rapid containment and mitigation to minimize further loss. Their capabilities extend to Commercial Drying, Master Water Restorer and Master Fire & Smoke Restorer credentials, reflecting a high standard of training and proficiency in handling complex restoration scenarios.

The company emphasizes full-service restoration through services such as Full Service Restoration, Remodeling, Repairs And Reconstruction, and Restoration And Reconstruction, ensuring a complete pathway from initial cleanup to final rebuild. They manage Fire And Smoke Damage Restoration, Fire And Smoke Remediation, Fire Damage Cleanup, and Fire Damage Reconstruction, along with related Fire damage cleanup & repair workflows to restore aesthetics and safety. For water-related incidents, they offer Water Damage Cleanup, Water Damage Repairs, Water damage-related cleanup & repair, and Water damage-related mold removal to address both visible and hidden damage. Other key offerings include Area Restoration, Burst Pipes response, Sewage Back Up and Sewage cleanup, Carpet Cleaning, Carpet Cleanup, and Carpet Repair, as well as Upholstery And Fabric Cleaning to restore interior finishes and furnishings.

Priority 1 Restoration Services Inc. also supports property owners with odor control, soot and smoke remediation, and comprehensive mitigation strategies, including Mold inspection and Mold Removal Process to ensure healthy indoor air quality. They coordinate with insurance providers and maintain transparent communication to simplify the restoration journey. Additional capabilities cover Roofing and Roof Damage repairs, Master Textile Cleaner competencies, and structural repairs as part of a cohesive plan to return spaces to their pre-incident condition. The team’s commitment to excellence is reflected in their client testimonials that highlight prompt response, compassionate service, professionalism, and reliable outcomes during challenging times. Clients repeatedly note the company’s dedication to protecting belongings, coordinating with trades, and delivering timely restoration along with thoughtful, client-centered support.

Located in Chicopee, Priority 1 Restoration Services Inc. remains dedicated to delivering high-quality workmanship, ethical care, and dependable service for Water Damage Restoration Service and Fire Damage Restoration Service needs, supported by a broad range of specialized services and a customer-first approach that has earned positive feedback from homeowners and businesses alike. Their professional team continues to be a trusted resource for emergency readiness, thorough cleanup, and durable restoration across the Hampden County region.

Water Damage Restoration Service

Priority 1 Restoration Services Inc. offers swift water damage restoration in Chicopee, MA, providing 24/7 emergency response, rapid water extraction, moisture removal, mold prevention, and complete structural drying to restore homes and protect property.

Fire Damage Restoration Service

Priority 1 Restoration Services Inc. offers rapid fire damage restoration in Chicopee, MA, providing smoke and soot cleanup, odor removal, structural drying, debris removal, and complete content restoration to help homes and businesses recover quickly after fire events.

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