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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup in Downtown Crossing, Boston provides expert water damage restoration and comprehensive plumbing services across 103 offerings.

Water Damage Restoration Service at 50 Franklin St #407 in Boston, MA 02110

Operational
★★★★★
Rating: 4.8 based on 3013 reviews
Address: 50 Franklin St #407, Boston, MA 02110
Located in: Down Town Crossing Retail Space
Phone: 16172790554
Emails:
Employees: 5000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup Services

Appliance Connections

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Appliance Connections is a service that helps you choose, compare, and buy home appliances, often offering expert advice, product matching, installation options, and after-sales support to simplify selecting and using refrigerators, ovens, washers, and more.

Augering

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Clear stubborn clogs with our expert augering service. We use powerful electromechanical drain cleaning machines with rotating cables and blades to cut through tough blockages inside your drains and sewer lines and restore drainage. Efficient and precise. Call today for professional augering.

Bathroom Sink

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Bathroom Sink is a service that installs a sink in a bathroom, including attaching the basin, faucet, drain, and plumbing connections, and ensuring proper water flow, sealing, and safe use.

Bathroom drain cleaning

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Roto‑Rooter clears clogged bathroom drains, like sinks, tubs, and showers, with expert electromechanical snaking or hydro‑jetting to remove hair, soap scum, and buildup. Fast, professional service ensures smooth, odor-free flow. Call for prompt bathroom drain cleaning today.

Bathroom plumbing faucet repair

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Fix leaky or dripping bathroom faucets with Roto-Rooter’s faucet repair service. Our skilled plumbers quickly diagnose and resolve issues to conserve water and prevent damage. Call today for reliable bathroom plumbing faucet repair.

Bathroom sink repair

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Roto-Rooter fixes bathroom sinks, from leaks and clogs to broken pipes and faucets. Our pros restore full function quickly, preventing water damage and ensuring smooth drainage. Call today for reliable bathroom sink repair.

Battery Backup Sump Pump

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Battery Backup Sump Pump is a home pump that uses a rechargeable battery to keep water from flooding basement during power outages, by automatically running when the main pump loses power, ensuring continuous drainage and peace of mind.

Broken Sump Pump

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Broken Sump Pump is a service to diagnose and fix a failing basement sump pump that removes water. It involves inspecting the unit, wiring, and switch, replacing damaged parts, and restoring proper drainage to prevent flooding.

Circuit Breaker

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Circuit Breaker is a safety service that detects electrical overloads or faults and automatically interrupts power to prevent damage, fire, or shock. It involves monitoring current, tripping a switch when limits are exceeded, and restoring power when safe.

Commercial grease trap installation

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Install properly sized grease traps to block fats, oils, and grease (FOG) from entering drains. Whether under‑sink or in‑ground, Roto‑Rooter ensures code‑compliant installation that protects your plumbing and helps avoid costly health violations. Call today.

Commercial plumbing services

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Our full-service commercial plumbing includes drain cleaning, hydro-jetting, grease trap services, toilet and fixture repair, emergency plumbing, and backflow inspection, certification and repair. Keep your business running with reliable, professional support. Call for commercial plumbing help.

Dishwasher Installation

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Dishwasher Installation is the process of placing a new dishwasher in your kitchen, connecting it to water and power, securing it in place, and testing it to ensure it runs correctly and safely.

Dishwasher installation

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Let Roto‑Rooter handle dishwasher installation with precision: plumbing connections, proper drainage, and secure electrical hookup to ensure your new appliance runs safely and efficiently. Call for professional dishwasher installation today.

Drain Cleaning Equipment

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Drain Cleaning Equipment is tools and machines used to clear clogs in pipes, models include drain snakes, augers, and hydro-jetters. It involves breaking up blockages, flushing lines, and restoring normal wastewater flow.

Drain Cleaning Machines

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Drain Cleaning Machines are tools used to clear clogged pipes by breaking up or pulling out blockages with rotating blades or high-pressure water, helping restores flow in sinks, showers, and drains.

Drain Fields

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Drain Fields are part of a septic system that disperses treated wastewater into the ground through buried pipes. It involves laying perforated pipes, gravel beds or trenches, and monitoring soil absorption to prevent backups and protect water quality.

Drain Leak

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Drain Leak is a service that detects and fixes leaks in plumbing drains, including pipes, traps, and seals. It involves locating the leak, assessing damage, and repairing or replacing faulty components to prevent water loss and damage.

Drain Lines

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Drain Lines is a service that clears clogged or slow sewer and drainage pipes, inspecting pipes, removing blockages, and ensuring water flows freely from sinks, showers, and toilets. It may involve snaking, flushing, and minor repairs.

Drain Opening

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Drain Opening is a service that clears blockages in drains to restore water flow. It involves inspecting pipes, removing debris or buildup, and may include snaking or flushing with water or cleaners to prevent future clogs.

Drain Problems

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Drain Problems is a service that identifies and fixes clogged or slow drains, clearing blockages, inspecting pipes, and advising on prevention to keep sinks, showers, and toilets flowing smoothly.

Drain cleaning

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Restore smooth drainage flow with Roto‑Rooter’s expert drain cleaning service. We use electromechanical snaking or hydro‑jetting to tackle clogs caused by grease, hair, soap, roots, or scale. Fast, efficient, and reliable service for your home or business. Call today for professional drain cleaning.

Drain cleaning equipment

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Roto‑Rooter uses powerful, proprietary electromechanical sewer and drain cleaning equipment (made in the USA) to clear clogs and clean pipelines from end to end - maximizing drainage flow and preventing future clogs at your home or business. Call for drain cleaning and unclogging services.

Drain leak repair

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Prevent water damage with Roto-Rooter’s drain leak repair. Our expert plumbers locate and fix leaks in drains and drainpipes, restoring your plumbing’s integrity. Call today for prompt, professional drain leak repair.

Drain line repair

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Roto-Rooter repairs damaged or broken drain lines behind walls, beneath floors, and underground using trenchless or traditional excavation methods. Restore proper drainage flow and prevent backups with our expert drain solutions. Call now for trusted drain line repair service.

Drain opening

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Fix clogged, damaged or collapsed drains with Roto-Rooter - we open blocked drains and repair damaged drainpipes, restoring proper drainage to protect your plumbing system. Call today for drain opening services you can trust.

Drain snaking

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We clear tough clogs using professional drain snaking (electromechanical augering) - a flexible cable with sharp blades that cuts through or pulls debris like hair, soap, and minor blockages. Fast and effective, it’s a go-to for reliable drain restoration. Call today for expert snaking service.

Drains Clear

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Drains Clear is a service that unclogs and cleans blocked drains, using safe methods to remove buildup and restore proper flow in sinks, showers, and sewers, with quick fixes and advice to prevent future clogs.

Emergency Flood Service

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Emergency Flood Service provides rapid help during floods, including evacuation guidance, rescue support, temporary shelter, water removal, and safety advice to protect lives and reduce property damage.

Emergency flood services

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When flooding strikes, Roto-Rooter offers emergency flood services 24/7, 365 days a year - including water removal, cleanup, and repair to minimize damage. Fast response protects your home or business. Call now for immediate emergency flood assistance.

Emergency plumbing services

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When plumbing disasters strike (day or night) Roto‑Rooter is ready 24/7, 365 days a year. Expert plumbers arrive quickly, fully equipped to fix burst or leaking pipes, sewage backups, water cleanup, and more with transparent upfront pricing and reliable results. Call for emergency assistance today.

Faucet installation

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Whether it’s a kitchen or bathroom faucet, outdoor spigot, or your main water supply valve, Roto‑Rooter handles faucet installation and repair. From dripping cartridges to new fixture installs. Backed by our guarantee and trusted professionalism. Call today for faucet installation service.

Faucet repair

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Roto‑Rooter repairs all types and brands of faucets - fixing leaks, drips, and worn parts quickly to save water and avoid damage. Our expert plumbers deliver reliable, lasting faucet repair. Call today to restore your faucet’s performance.

Flooded Basement

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A service that helps restore a basement flooded by water, addressing the causes, removing water, drying and dehumidifying, cleaning mud and debris, treating for mold, and repairing any damage to walls, floors, and belongings.

Flooding Prevention

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Flooding Prevention is a service that helps protect homes and areas from floods by assessing risks, installing barriers and drainage, and providing plans and alerts to reduce water damage and keep people safe during heavy rainfall or rising water levels.

Flooding prevention services

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Prevent future water damage with Roto-Rooter’s flooding prevention services, including sump pump installation and backup systems, drainage solutions, and more. Keep your property safe and dry year-round. Call today for expert flooding prevention.

Free Estimate

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Free Estimate is a service that provides a no-cost, initial quote for the work you need. A assessor visits or reviews your project details, measures requirements, and explains expected costs and timelines with no obligation to hire.

Garbage disposal installation

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Roto‑Rooter installs new garbage disposals quickly and correctly, handling plumbing adjustments and ensuring proper electrical hookup. From diagnosis to full installation or replacement, we keep your kitchen functional and hassle-free. Call today for disposal installation service.

Garbage disposal repair

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Is your garbage disposal jammed or leaking? Roto‑Rooter provides fast, expert disposal repair to get your kitchen cleanup back on track. From motor issues to jammed moving parts, we fix and replace all disposal types and brands. Call now for professional garbage disposal repair.

Grease Trap Treatment

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Grease Trap Treatment is a service that cleans and maintains kitchen grease traps to prevent clogs. It involves cleaning grease, sludge, and debris from the trap, checking byproducts, and applying treatments to break down fats and keep drains flowing smoothly.

Grease trap treatment

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Roto‑Rooter provides professional grease trap treatment for commercial kitchens, effectively removing fats, oils, and grease (FOG) to maintain flow and comply with health standards. Keep your drains clear and operations smooth! Call today to schedule treatment.

High pressure water-jetting (hydro-jetting)

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Clear stubborn blockages with high‑pressure hydro‑jetting that safely removes grease, sludge, scale, roots, debris, and other buildup. It’s a powerful, eco‑friendly way to keep sewer & drain pipes flowing smoothly. Schedule hydro‑jetting service with Roto‑Rooter today.

Install Water heater

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Water heater installation & replacement is a job best left to the professional plumbers at Roto-Rooter. We remove the old unit & dispose of it safely. Roto-Rooter's water heater experts also ensures that gas, electrical & other connections are handled safely & the water heater is installed properly.

Kitchen Sink

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Kitchen Sink is a service that offers a full, all-in-one solution covering everything needed for a project, from planning and design to execution and delivery, so you can handle multiple tasks in one place without juggling multiple providers.

Kitchen sink drain cleaning

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Roto‑Rooter clears kitchen sink clogs of food particles, grease, or soap build-up using professional mechanical snaking or hydro‑jetting for quick, effective results. Keep your sink flowing smoothly. Call today for kitchen sink drain cleaning.

Kitchen sink repair

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Roto‑Rooter handles kitchen sink repairs - leaks, clogs, damaged pipes, and fixture issues - to keep your kitchen running smoothly. Our pros provide thorough diagnosis and reliable fixes. Call today for kitchen sink repair service.

Leach Field

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Leach Field is the underground part of a septic system that filters wastewater from a septic tank by distributing it through buried pipes with perforations, allowing it to trickle into the soil where naturally occurring bacteria treat it.

Location Change

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Location Change is a service that helps you move or switch your physical location for work, travel, or residence, handling planning, approvals, logistics, and any required paperwork to complete the move smoothly.

Main sewer line drain cleaning

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Roto‑Rooter clears and cleans main sewer line clogs with a thorough end-to end cleaning that restores maximum flow and reduces the chance of future backups.

Mold inspection & remediation

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Roto-Rooter offers professional mold inspection and remediation after water damage or flooding. We identify, remove, and prevent mold growth to protect your health and home. Call now for reliable mold inspection and remediation.

Outdoor plumbing pipe repair

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Roto‑Rooter repairs outdoor plumbing pipes damaged by weather, roots, or wear. Our experts fix leaks, breaks, and corrosion to protect your water supply and drainage systems. Call today for outdoor plumbing pipe repair. *Service offerings vary. This service may not be available at all locations.

Outdoor plumbing system repair

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Roto‑Rooter repairs outdoor plumbing systems, including water supply lines, drainpipes, and hose bibs. We fix leaks, breaks, and corrosion to keep your outdoor water flowing. Call today for reliable outdoor plumbing system repair.

Pipe brush coating

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Roto-Rooter’s pipe brush coating restores drainage flow in aging pipes after descaling. Special remote-controlled rotating brushes apply interior protective coatings that seal and extend the life of older pipes. It’s smart and cost-efficient. Call us today for pipe restoration.

Pipe descaling

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Remove minerals, grease, and rust buildup in your sewer & drain pipes using mechanical brushes and high-pressure flushing. Roto‑Rooter’s pipe descaling service restores full flow and prolongs pipe life, especially in older cast‑iron systems. Call today for pipe descaling.

Pipe patching

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We fix damaged pipe sections in sewer pipes with epoxy patch liners (little or no digging required). Restore damaged pipe sections without the expense of replacing the entire pipeline, renewing pipe integrity and preventing leaks. Learn more about pipe patching services and schedule an inspection.

Pipe relining

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Restore damaged pipes with little or no digging using Roto‑Rooter’s trenchless pipe relining service. A strong, seamless liner is inserted into your existing pipe, extending its life and improving drainage flow with minimal disruption to landscaping, sidewalks, driveways, and trees.

Pipe restoration

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We provide a variety of pipe restoration services to remove corrosion and buildup inside old sewer and drain pipes, including pipe descaling, pipe brush coating, pipe patching, pipe relining, and pipe bursting. Improve flow and extend pipe life! Perfect for older homes and commercial buildings.

Plumbing fixture installation & replacement

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Roto‑Rooter installs, repairs, and replaces plumbing fixtures, from faucets and toilets to sinks and spigots, with expert care and workmanship. Enjoy leak-free performance and reliable fitting. Call today for plumbing fixture installation.

Plumbing leak detection

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Roto‑Rooter uses advanced water leak detection tools (like acoustic listening, water meter checks, infrared, and underground line locating) to pinpoint hidden leaks and stop damage fast. Call today for plumbing leak detection services.

Plumbing pipe repair

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From small leaks to major breaks, Roto‑Rooter offers expert plumbing pipe repair to restore your system’s integrity and minimize or prevent water damage. Our plumbers can repair all pipe types with precision. Call now for plumbing pipe repair service.

Plumbing repair & replacement

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Roto‑Rooter provides comprehensive plumbing repair and replacement - fixing leaks, worn fixtures, and damaged pipes or installing new systems. Keep your plumbing safe and efficient. Call today for professional plumbing repair and replacement.

Preventative plumbing maintenance

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Avoid plumbing emergencies with preventative maintenance services (inspections, leak detection, scheduled sewer and drain cleaning services, hydro-jetting, and system tuneups) to keep everything flowing reliably. Call to schedule preventative plumbing maintenance for your home or business.

Preventive Maintenance

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Preventive Maintenance is regular checks, servicing, and small fixes for equipment to prevent breakdowns, extend life, and keep systems running smoothly. It includes scheduled inspections, parts replacement, cleaning, and performance testing.

Repair And Replacement

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Repair And Replacement is a service that fixes broken items or parts and can swap worn-out components for new ones, restoring full function and extending the item’s life in a simple, cost-effective process.

Repair toilet

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Our plumbing professionals are trained and equipped to provide expert solutions for toilet repair. Our toilet services include unclogging toilets, fixing leaking or running toilets, toilet installation and replacement, and toilet leak repair on both residential and commercial toilets.

Reverse osmosis system repair

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If your reverse osmosis water filtration system isn’t working, Roto‑Rooter can diagnose and repair it quickly. We ensure your system delivers clean, safe water. Call today for expert reverse osmosis system repair.

Reverse osmosis water filtration system installation

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Roto-Rooter installs reverse osmosis water filtration systems to provide cleaner, safer drinking water. Our experts handle the full setup, ensuring safe connections and optimal performance. Call today for professional reverse osmosis system installation.

Rooter Service

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Rooter Service is a basic plumbing service that clears blockages in drains and pipes, often using a drain snake or auger to remove clogs, diagnose issues, and restore proper flow in sinks, toilets, and sewer lines.

Septic Tanks

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Septic Tanks is a waste-water service that installs and maintains underground tanks that collect and treat household sewage, separating solids and liquids, with inspections, pump-outs, and repairs to prevent clogs and releases into the environment.

Sewage cleanup

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Roto-Rooter provides professional sewage cleanup to safely remove and disinfect contaminated water and waste. Our team handles cleanup, sanitization, and odor control - ensuring a clean, healthy environment. Call Roto-Rooter for emergency sewage cleanup today.

Sewer line repair & excavation

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When trenchless isn’t an option, Roto‑Rooter offers full sewer line repair with professional excavation, removing damaged sections and replacing with durable new pipe. Ideal for offset, bellied, or collapsed pipelines. Call today for sewer line excavation.

Sewer repair

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Roto‑Rooter repairs damaged or blocked sewer lines using trenchless or traditional excavation methods to restore drainage flow and prevent backups. Fast, reliable service protects your home and plumbing system. Call now for sewer repair service.

Shower repair

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Roto‑Rooter repairs showers, fixing leaks, broken valves, low pressure, worn or damaged fixtures, and drain issues. Our professional plumbers ensure your shower works perfectly and prevents water damage behind walls and tile. Call today for expert shower repair services.

Sink Repair

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Sink Repair is fixing leaks, clogs, damaged pipes, or faulty fixtures in kitchen or bathroom sinks. It involves diagnosing issues, replacing or repairing parts like seals, traps, or faucets, and ensuring proper drainage and no leaks.

Sink repair

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From leaks to clogs and damaged or worn faucets, Roto‑Rooter handles all sink repairs quickly and reliably. Keep your kitchen or bathroom sink functioning smoothly. Call now for professional sink repair service.

Site Evaluation

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Site Evaluation is a service that checks a location to determine its suitability for a project. It involves inspecting the site, measuring factors like access, topography, utilities, zoning, and potential risks to provide a clear, practical assessment and recommendations.

Sump pump battery backup

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Protect your basement from flooding (even during power outages) with Roto-Rooter’s sump pump battery backup systems. We install and service reliable backup sump pumps (battery or water-powered) to keep your home dry and secure when it matters. Call for battery backup sump pump installation.

Sump pump installation/replacement

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Our expert sump pump installation, repair and replacement services keep your space dry. From battery backup options to drain line check valves, we keep water out of your home or business, prevent water damage, and protect your property. Call today for sump pump installation.

Sump pump repair

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Avoid basement flooding with Roto‑Rooter’s sump pump repair and replacement services. We diagnose and fix mechanical, plumbing, or electrical issues to keep your sump pump running efficiently and effectively. Call today for fast, reliable sump pump repair.

Toilet drain cleaning

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Clear toilet clogs and slow toilet drains with Roto-Rooter’s expert toilet drain cleaning service. Using snaking and hydro-jetting, we remove blockages fast to restore proper flow. Call now to keep your toilet draining smoothly and efficiently.

Toilet installation

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Need a new toilet? Roto-Rooter handles complete toilet installation with proper sealing, connection, and testing to ensure no leaks and reliable flushing. Whether upgrading or replacing, call today for professional toilet installation.

Toilet plumbing repair

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Fix leaks, running water, or flushing issues with Roto-Rooter’s toilet plumbing repair service. Our expert plumbers diagnose and resolve any toilet problems to keep your bathroom functioning perfectly. Call now for prompt, reliable toilet repair services.

Toilet repair

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Roto-Rooter fixes all toilet issues, including leaks, running water, clogs, and flushing problems. Our expert plumbers provide fast, reliable toilet repair to keep your bathroom working smoothly and efficiently. Call today for expert toilet repair service.

Trenchless excavation

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Trenchless excavation uses precision tools to remotely access underground plumbing without extensive digging (often just modest access pits at both ends of the pipeline vs invasive trenching) - solving sewer or drain issues with minimal disruption. Call now for safe, efficient trenchless excavation.

Unclog drain

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Our patented drain cleaning machine uses blades to cut through tough debris to reestablish appropriate water flow, allowing Roto-Rooter plumbers to become the leading drain cleaning and sewer line repair experts in North America.

Video Camera Inspection

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Video Camera Inspection is a careful look inside pipes or ducts using a small camera on a flexible probe. It involves inserting the camera to inspect for cracks, blockages, leaks, or corrosion, then recording and diagnosing issues for repairs.

Video camera pipe inspection

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Advanced sewer-line video camera inspections spot blockages, cracks, root intrusion and corrosion - without digging. For an accurate assessment, high-res camera snakes send a live video feed to a surface monitor for a clear view from inside sewer and drain pipes. Book a video pipe inspection today!

Washing Machines

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A washing machines service helps you clean clothes by using a machine that washes, rinses, and spins garments. It includes choosing cycles, loading and unloading laundry, and sometimes drying or wrinkle prevention for fresh, ready-to-wear clothes.

Water Clean Up

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Water Clean Up is a service that removes contaminants from water, using filtration and treatment to make it safe to use or drink. It involves testing water quality, cleaning tanks or sources, and applying filters or treatments to reduce pollution.

Water Extraction

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Water Extraction is a service that removes accumulated water from areas such as floods, leaks, or excess moisture. It involves pumping out water, drying surfaces, and sometimes inspecting for hidden sources to prevent damage and mold growth.

Water Supply

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Water Supply is a service that provides clean, piped water for homes and businesses. It involves sourcing water, treating it for safety, storing it, and delivering it through pipes to taps, ensuring reliable access and quality.

Water damage cleanup

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Roto-Rooter provides thorough water damage cleanup - removing water, drying, and sanitizing affected areas to prevent mold and structural damage. Fast, professional service restores your home or business. Call today for water damage cleanup.

Water damage mold removal

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After water damage, trust Roto-Rooter for mold removal. We safely identify and eliminate mold growth, protecting your health and property. Call now for expert water damage mold removal services.

Water extraction

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Roto-Rooter offers rapid water extraction to remove standing water from floods or leaks, minimizing damage and quickly drying affected areas. Our certified water cleanup pros use advanced professional-grade equipment for efficient service. Call today for water extraction.

Water fixture repair

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Roto‑Rooter repairs all water fixtures, including faucets, toilets, bathtubs, and showers, ensuring leak-free, efficient performance. Our experts handle repairs quickly to save water and prevent damage. Call now for water fixture repair.

Water heater installation

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Roto-Rooter installs water heaters (tank and tankless), gas and electric, ensuring proper setup, safety, and optimal performance. Enjoy reliable hot water for your home or business. Call today for expert water heater installation and upgrade services.

Water heater repair

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Get hot water fast with Roto‑Rooter water heater repair service. We fix leaks, thermostat issues, and heating problems for both tank and tankless systems, whether electric or gas. Call today for dependable water heater repair.

Water quality testing

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Ensure safe, clean water with Roto-Rooter’s water quality testing. We analyze your water for hardness and contaminants and offer solutions to improve taste, safety, and clarity. Call now for professional water quality testing.

Water softener installation

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Improve your water quality with Roto-Rooter’s professional water softener installation. We fit systems that reduce hardness and protect plumbing from scale buildup. Call now to schedule water softener installation for your home or business.

Water softener repair

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Roto-Rooter repairs water softeners to restore peak efficiency and resolve water harness issues that protect your plumbing fixtures and water appliances. We fix mechanical and electronic issues quickly to keep your water soft and appliances safe. Call today for water softener repair.

Water softening & filtration systems

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Roto-Rooter offers complete water softening and filtration solutions to deliver cleaner, softer water. Our experts install and maintain systems tailored to your needs. Call today for water softening and filtration system services.

Water treatment services

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Roto-Rooter installs and maintains water treatment systems (softeners, filters, and purifiers) to improve water quality and protect your plumbing. Call today for expert water treatment services tailored to your needs.

Weekend plumbing services

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Roto-Rooter offers weekend plumbing services for your convenience at no extra charge. Whether it’s drain cleaning, repairs, or installations, we’re available when you need us most. Call now to schedule weekend plumbing service and avoid weekday wait times.

Zero dig pipe restoration

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Restore or replace underground pipes without tearing up landscaping, driveways, or sidewalks. Roto‑Rooter’s zero‑dig restoration uses trenchless pipe relining or pipe bursting to give you a new, long-lasting pipeline - fast and less invasive. Call for zero‑dig solutions today.

Roto-Rooter Plumbing & Water Cleanup Reviews

Mike A
Mike A
5 ★★★★★
Service was scheduled quickly with plenty of date/time options to choose from. Technician arrived on time and had my drain fixed quickly. No issues since then. Price was a little higher than I hoped it would be, but what doesn't cost a few extra bucks nowadays? Totally worth it though for the quality of work and willingness to stand behind the results for 6 months. I'd go with these guys again for sure.
Joe S. Adams
Joe S. Adams
5 ★★★★★
He did an exceptional job clearing the sewer drain blockage in our home. The work was handled quickly, efficiently, and with a clear level of skill and know-how. He took the time to make sure everything was done right, explaining things along the way and paying close attention to the details. His professionalism really stood out and made what could have been a stressful situation completely hassle-free. When he finished, our plumbing was running perfectly again. Overall, a smooth, stress-free experience with results we’re very happy with.
Yi Chai
Yi Chai
5 ★★★★★
Our main sewer pipe didn't drain properly. Roto-Rooter responded quickly on the same day I requested the service. Our plumbers were professional and efficient. They explained the issues we had as well as future preventive action we could take. Highly recommended.
Brian Oconnor
Brian Oconnor
5 ★★★★★
Needed to get our main sewer line descaled due to a back-up which Roto Rooter handled on a different visit. Our plumber, Harry, was very professional, polite, cleaned up afterward, and communicated with me throughout the process. I would recommend Harry to others. I do feel like the price we were charged was a lot higher than what an online search said such a service should cost (note someone other than Harry provided the price), but there isn't much we can do about it since you were already working on our plumbing and you know it would be more difficult for us to get other bids.
Joe Crepeau
Joe Crepeau
5 ★★★★★
Ron services one of my rental properties this evening. He is a 26 year tenured guy with the company and it absolutely showed. Professional, courteous, excellent problem solver, and a great attitude. Even though I didn’t want a situation like this on a Friday evening Ron made it work and I’m forever grateful to him and his service. A true credit to the company and a great person.
Ayelet Reiter
Ayelet Reiter
1 ★☆☆☆☆
I felt completely taken advantage of. I had a very routine issue of a valve that needed replacement but couldn't wait because I was about to leave town. They kept rescheduling the arrival time forcing me to miss work, charged me extra because they weren't prepared with the part needed and ended up charging me over $1000 for a part that cost about $50 and less than an hour of work. Mind you, I asked the dispatcher for an estimate and they couldn't provide one and by them I saw the cost, I didn't have any other options since I had waited so long and couldn't afford to wait longer. I understand that emergency plumbing costs more but it took them so long to arrive that I would not even consider this emergency service and even so, the cost was absolutely outrageous. I submitted feedback on their website and they told me to call them and when I did they said they would call me back to get more information and then never did. Needless to say, I will not be using their services again and recommend others don't as well.
Willie Mann
Willie Mann
5 ★★★★★
Scheduled same day appointment for clogged toilet. Technician was timely, friendly, knowledgeable and extremely helpful. Went over options for unclogging toilet in case simple augering didn't work. However, it did the trick and fixed the problem. Great service.
Craig Haba, CFP
Craig Haba, CFP
5 ★★★★★
Roto Rooter, Ron specifically, saved Christmas Eve for us. With 20 people arriving in 2 hours, our main septic line clogged. A disaster in the making. RR rallied a technician in 4 hours and solved the issue to the delight of a lot of anxious guests who needed a rest room. And Ron was in a positive mood with can-do attitude. Bravo guys! Appreciate the early arrival of Santa! My recommendation to any reader- save Roto rooter in your contact list. I’d call them first every time! Thanks again! ps I’ll refrain from posting any photos of the situation. 🤣
Barbara Canoni
Barbara Canoni
5 ★★★★★
The good news is the response time was great, service was great. But the price was not so great, due to our location on the outer cape. But in an emergency situation what choice do you have. However, we do appreciate the timely and professional response.
Eric Emmons
Eric Emmons
5 ★★★★★
Ron was wonderful - we had a late evening backup of our sewer system. Ron was at our house 90 minutes after we called, and had everything clear in 30 minutes. We greatly appreciated his brisk expertise!
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About Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup is a trusted Water Damage Restoration Service located in the heart of Down Town Crossing, retail space, at 50 Franklin St #407, Boston, MA 02110. Serving residential and commercial customers, the company brings a comprehensive suite of services designed to protect, restore, and enhance properties after water-related incidents. The team operates with a customer-first mindset, delivering prompt scheduling, professional on-site service, and workmanship backed by a robust warranty program. This commitment to reliability is reflected in the feedback from clients who report quick response times, clear communication, and lasting results that stand behind the work for extended periods. The business leverages a broad network of skilled technicians who specialize in emergency flood service, water extraction, and mold remediation, ensuring that properties are dried efficiently and safely while minimizing secondary damage.

The breadth of categories and services described by Roto-Rooter Plumbing & Water Cleanup demonstrates a full-spectrum approach to water damage restoration and related plumbing needs. As a Water Damage Restoration Service, they handle everything from initial water assessment and containment to complete drying, sanitization, and restoration. Their practice as a Contractor, Drainage Service, Excavating Contractor, and Sewer line repair & excavation positions them to manage complex projects that may involve trenchless excavation, trench-based repair, and site evaluations. They also provide general Repair Service and Plumbing services, including Faucet installation and repair, Toilet installation and repairs, and Kitchen and Bathroom plumbing work, ensuring seamless integration with building systems. In addition, they act as a Water Filter Supplier and Water Softening Equipment Supplier, offering options for improving water quality as part of preventative and restorative strategies. Water testing and mold inspection & remediation are part of the standard workflow to ensure customers receive a comprehensive assessment and safe indoor air quality after incidents.

In terms of equipment and capabilities, the service lineup includes Drain Cleaning Equipment, Drain Cleaning Machines, High pressure water-jetting (hydro-jetting), Sump pump installation/replacement, Sump pump battery backup, and Battery Backup Sump Pump solutions. This enables rapid response to clogged drains, sewer line issues, and flooded basements. The team also handles Drain line repair, Drain leak repair, Main sewer line drain cleaning, and Sewer repair & excavation, with specializations in Drain opening, Drain snaking, and Water damage cleanup. For property protection and ongoing maintenance, Preventative plumbing maintenance and Free Estimate options are offered to help customers plan for future needs. The company is committed to clear communication, transparent pricing practices, and professional service—values reflected in how technicians explain issues, discuss preventive actions, and follow up to ensure continued performance post-service.

Clients frequently note the professional demeanor and dependable results of Roto-Rooter Plumbing & Water Cleanup. Feedback highlights punctual arrival, efficient problem-solving, thorough explanations, and a focus on reducing stress during challenging situations. The team’s versatility is especially valuable for both emergency scenarios and planned projects, including commercial grease trap installation, leak detection, and water heater installation or repair. The business’s presence in Down Town Crossing, coupled with its expansive service array, positions it as a comprehensive partner for water-related challenges—from immediate flood response to long-term water quality improvements and preventative maintenance. Overall, the company aims to deliver peace of mind through skilled workmanship, reliable scheduling, and a commitment to standing behind the results with reliable customer support.

Water Damage Restoration Service

Professional Water Damage Restoration Service by Roto-Rooter Plumbing & Water Cleanup in Boston, MA. Fast, certified experts restore space, minimize loss, and ensure safe, thorough drying and mold prevention after leaks, floods, or storms.

Contractor

Contractor services in Boston, MA by Roto-Rooter Plumbing & Water Cleanup delivering reliable plumbing installations, repairs, emergency response, and water damage restoration with skilled technicians and 24/7 availability for residential and commercial properties.

Drainage Service

Roto-Rooter Plumbing & Water Cleanup offers expert drainage service in Boston, MA, resolving clogged kitchens, slow drains, and sewer issues with 24/7 emergency availability, precise diagnostics, and licensed, insured technicians for fast, lasting results.

Excavating Contractor

Professional excavating contractor services by Roto-Rooter Plumbing & Water Cleanup in Boston, MA. Experts in trenching, site grading, utility installations, and emergency excavations with reliable, licensed workmanship and prompt 24/7 support.

Repair Service

Roto-Rooter Plumbing & Water Cleanup Boston offers expert repair service for leaks, clogs, and damaged pipes, backed by trusted workmanship, fast response, and 24/7 availability to restore your home's plumbing and protect your property.

Plumber

Certified plumber services in Boston, MA by Roto-Rooter for fast, reliable repairs, emergency leaks, clog removal, water damage cleanup, and preventive maintenance. Local experts with 24/7 availability and guaranteed workmanship to restore your home or business.

Water Filter Supplier

Water Filter Supplier for Roto-Rooter Plumbing & Water Cleanup in Boston, MA, offering expert water filtration systems, installation, maintenance, and repair to ensure clean, safe water for homes and businesses with trusted, local service.

Water Softening Equipment Supplier

Roto-Rooter Plumbing & Water Cleanup in Boston, MA offers reliable water softening equipment supply and installation, helping remove minerals, protect appliances, and improve water quality with expert guidance and 24/7 service.

Water Testing Service

Roto-Rooter’s Water Testing Service in Boston, MA provides rapid, professional testing to detect contaminants, water quality issues, and root cause analysis, with trusted results and recommendations for treatment and repairs to ensure safe, clean water at your home or business.

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