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First Light Restoration, A Division of Kustom

First Light Restoration, a division of Kustom, provides comprehensive water damage restoration services in Louisville, KY, covering 20 offerings to restore property and peace of mind.

Water Damage Restoration Service at 11524 Blankenbaker Access Dr in Louisville, KY 40299

Operational
★★★★★
Rating: 5.0 based on 105 reviews
Address: 11524 Blankenbaker Access Dr, Louisville, KY 40299
Phone: 15023776478
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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First Light Restoration, A Division of Kustom

First Light Restoration, A Division of Kustom Services

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using methods like vacuuming, shampooing, steam cleaning, or dry cleaning to restore freshness and extend carpet life.

Contents Cleaning

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Contents Cleaning is a service that removes dust, dirt, and debris from inside items like containers, drawers, and spaces. It involves wiping surfaces, sanitizing where needed, and organizing or refreshing the interior without removing the item itself.

Facilities Services

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Facilities Services is the team that keeps buildings comfortable and safe, handling maintenance, cleaning, security, space planning, and daily operations to ensure workplaces run smoothly for people and activities.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that restores a property after a fire by cleaning soot, removing debris, drying moisture, deodorizing, and repairing structure and contents to make the home safe and livable again.

Flood cleanup

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Flood cleanup is the process of removing water, drying and sanitizing affected areas, and repairing damage after flooding to prevent mold and restore homes or business spaces.

Flood restoration

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Flood restoration is a service that cleans up water damage after flooding, dries out rooms, removes damaged materials, sanitizes to prevent mold, and repairs structure and finishes to restore your home or business to its pre-flood condition.

Flooring

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Flooring is the service of installing or replacing the surfaces on floors, such as wood, tile, carpet, or vinyl. It involves measuring, removing old flooring, preparing the space, laying new material, and finishing with trims and leveling for a smooth, durable floor.

Mold cleaning

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Mold cleaning is a service that removes visible mold and treats damp areas to prevent growth. It involves cleaning surfaces, using mold-killing cleaners, addressing moisture sources, and sometimes repairing leaks or improving ventilation to stop recurrence.

Mold damage restoration

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Mold damage restoration is a service that cleans up and fixes areas damaged by mold. It involves removing mold, drying the space, cleaning and sanitizing surfaces, repairing water sources, and restoring your home to a safe, healthy condition.

Mold mitigation

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Mold mitigation is a service that removes mold growth from a home or building and fixes moisture problems to prevent recurrence. It involves identifying mold, containing the area, cleaning affected surfaces, and repairing water leaks or flooding sources.

Mold remediation

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Mold remediation is the process of finding and removing mold from a home or building, cleaning affected areas, fixing moisture problems, and preventing recurrences to improve air quality and safety.

Painting

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Painting is the act of applying color to a surface to create artwork or add color to objects. It involves choosing materials (brushes, brushes, or hands), preparing the surface, mixing colors, and composing shapes or scenes to express ideas or emotions.

Remodeling

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Remodeling is changing or updating a home’s layout, rooms, or features to improve function and style. It involves planning, budgeting, demolition, rebuilding, installing new surfaces or fixtures, and finishing touches like paint and decor.

Roofing

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Roofing is the service of repairing, replacing, or installing the top covering of a building to protect it from weather. It involves assessing wear, selecting materials, preparing surfaces, and applying shingles, tiles, or other roofs with proper flashing and sealing.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater and sewage spills from homes or buildings. It involves securing the area, removing contaminated materials, cleaning and sanitizing surfaces, and restoring normal conditions to prevent health risks.

Smoke Damage

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Smoke Damage is a service that assesses and restores homes or businesses damaged by smoke from fires. It involves cleaning soot, removing lingering odors, testing for health hazards, and restoring surfaces and structure to safe, livable condition.

Structural Cleaning

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Structural Cleaning is a service that clears and tidies the building’s main framework—exterior surfaces, windows, and interior walls—removing dirt, dust, debris, and grime to restore a clean, safe, and well-maintained structure.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes excess water, dries and sanitizes affected areas, removes damaged materials, and repairs structures to restore safety and prevent mold or further damage.

Water damage-related mold removal

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Water damage-related mold removal is a service that locates and removes mold caused by leaks or flooding, dries affected areas, cleans contaminated surfaces, and prevents future growth with humidity control and repairs.

Water removal

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Water removal is the process of extracting excess water from a space or material, such as after leaks or flooding. It involves using pumps, vacuums, and dryers to remove standing water, reduce moisture, and prevent damage before drying and restoration.

First Light Restoration, A Division of Kustom Reviews

Jennifer Straub
Jennifer Straub
5 ★★★★★
We had a water leak under our kitchen sink onto our hardwood floors and through the basement ceiling. First Light was very responsive, knowledgeable and respectful of our home. They brought their equipment in and dried out the layer between our floor and the ceiling and prevented major damage of buckled hardwood. We highly recommend First Light, they saved us a lot of money!
Cassandra Matheis
Cassandra Matheis
5 ★★★★★
Trevor and DJ went above and beyond to get my claim covered. DJ made sure everything went smoothly with my repairs and he was easy to communicate with. They also did a wonderful job on my parents claim and even tho the insurance didn't pay, they fought hard trying to get it covered. Trevor is caring and very personable. I would definitely use them again.
Abigail Johnson
Abigail Johnson
5 ★★★★★
Trevor was exceptionally friendly and knowledgeable. He came over immediately after our phone call and did a very thorough inspection. He went out of his way to answer our questions and put us at ease. I cannot recommend First Light Restoration highly enough!
Dominique Robinson
Dominique Robinson
5 ★★★★★
First Light did an amazing job of replacing our floors after we experiences sever water damage from a burst pipe. We were originally working with another restoration company who wanted to charge us more than double the coverage amount our insurance was willing to pay. So, we ditched them and reached out to First Light. It was the best decision we could have made. They accurately assessed the damage, worked well with our insurance company, made sure we were completely satisfied with the work, and made the overall process seamless. They were very responsive, insightful, and easy to work with. Highly recommend you make First Light your first call if you have an issue.
Jessica Taylor
Jessica Taylor
5 ★★★★★
DJ and First Light Restoration exceeded all expectations! The team was incredibly attentive from start to finish,professional, responsive, and truly committed to making everything right. They kept me updated throughout the entire process and made sure every detail was handled with care. It’s rare to find a company that combines top-quality work with such genuine customer service. I highly recommend DJ and First Light Restoration to anyone in need of reliable, thorough, and trustworthy restoration services! Thank you for restoring my basement floors.
Justin Hoagland
Justin Hoagland
5 ★★★★★
I recently hired First Light for a crawlspace project, and they exceeded all expectations. From the first call, they were responsive and scheduled a prompt inspection—arriving right on time. Wes was thorough, clearly explaining the process and answering every question with patience and expertise. The quote was fair and transparent, with no hidden fees. The crew showed up on schedule, worked efficiently, and kept the area clean throughout. Their attention to detail ensured the job was done correctly and to a high standard. Communication was excellent throughout, with timely updates and a follow-up to confirm everything was perfect. Professional, punctual, and truly reliable—this team takes pride in their work. I highly recommend them!
Amoure Gerber
Amoure Gerber
5 ★★★★★
I can't recommend First Light Restoration highly enough! After a water line burst in our home, we were in a panic, but Wes and his crew showed up in less than an hour and took complete control. They were so professional and made sure we knew what was happening every step of the way. As soon as the drying was done, their technician, DJ, came in and did an amazing job on the rebuild. He worked quickly, and the final result looks fantastic. We are so grateful for their excellent work!
Craig Collins
Craig Collins
5 ★★★★★
We were contacted at 7am that our 5,000sf commercial building was fully engaged in a fire. We contacted Trevor with First Light Restoration and by 2p the site was cleared, the building was fully boarded up and a perimeter fence was installed. The response was AMAZING and dealing with the First Light team has been very professional
Julia Hibdon
Julia Hibdon
5 ★★★★★
We had First Light do some work for us and they were great to work with. Specifically, Trevor went out of his way to help us out and worked with us on what we needed done. He was always so kind to answer my many questions and make adjustments as needed. I'm very thankful for all their help and the work they did!
Becky Peralta
Becky Peralta
5 ★★★★★
Called about needing help restore my furniture after being in storage for 3 years. It was full of stains and I was sure it was ruined. Nick and Justin came out and were wonderful. Arrived on time, professional, explained the process and my furniture now looks new. Outstanding communication. 10/10! Thank you!
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About First Light Restoration, A Division of Kustom

First Light Restoration, a division of Kustom, is a trusted water and fire damage restoration service located at 11524 Blankenbaker Access Dr, Louisville, KY 40299. Serving residential and commercial properties, the company offers a comprehensive range of services designed to quickly assess, mitigate, and restore spaces affected by water, fire, mold, and related incidents. With a focus on humane, respectful communication and meticulous workmanship, First Light Restoration prioritizes minimizing disruption to occupants while restoring environments to pre-loss condition or better. The organization emphasizes a collaborative approach with insurance providers and clients to simplify the restoration journey, from initial assessment through final repairs. Their commitment to rapid response, transparent pricing, and detailed documentation helps customers feel informed and confident through every step of the process. The team employs state-of-the-art equipment for effective structural drying, moisture mapping, and contamination control, ensuring thorough cleanup and prevention of secondary damage. They handle a wide array of categories and services, including Water Damage Restoration Service, Building Restoration Service, and Fire Damage Restoration Service, as well as specialized tasks such as Mold mitigation, Mold remediation, Mold cleaning, and Water removal. Their capabilities extend to carpet cleaning, contents cleaning, facilities services, and a broad spectrum of construction-related activities like remodeling, painting, flooring, roofing, and structural cleaning. When emergencies arise, First Light Restoration prioritizes rapid mobilization to secure sites, protect occupants, and begin cleanup and stabilization operations promptly, often coordinating with insurance adjusters to streamline claims. The team also manages sewage cleanup, smoke damage remediation, and flood cleanup and restoration, ensuring both indoor air quality and structural integrity are restored. Customer reviews reflect a consistent pattern of responsiveness, professionalism, and reliable outcomes, with clients noting quick response times, clear communication, and high-quality workmanship that helps recover from water leaks, burst pipes, and fire events. By combining restorative expertise with compassionate service, First Light Restoration aims to deliver peace of mind during stressful events and to help property owners recover, rebuild, and return to normal life as soon as possible. The company’s location in Louisville positions it to serve nearby neighborhoods and commercial properties with dependable, thorough, and detail-oriented restoration services that cover both immediate recovery needs and long-term rebuilding projects. The team’s dedication to quality craftsmanship and customer satisfaction is evidenced by ongoing commitments to training, safety, and adherence to industry standards, ensuring every project is handled with care and professionalism. Overall, First Light Restoration, A Division of Kustom, stands as a comprehensive resource for emergency restoration, reconstruction, and ongoing maintenance for homes and businesses facing water, fire, mold, and related damage.

Water Damage Restoration Service

First Light Restoration, A Division of Kustom in Louisville, KY, offers expert water damage restoration to quickly extract water, dry and dehumidify, assess structural impact, and restore your home or business with meticulous care and proven techniques.

Building Restoration Service

First Light Restoration, A Division of Kustom in Louisville, KY, offers expert building restoration services to revive aged structures. From masonry repairs to water and fire damage restoration, we restore safety, aesthetics, and value with meticulous, professional care.

Fire Damage Restoration Service

First Light Restoration, A Division of Kustom in Louisville, KY, offers expert fire damage restoration services to safely recover your property—smoke odor removal, reconstruction, contents cleaning, and deodorization with rapid, compassionate support.

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