Home - Kentucky - Crestwood - Prime

Prime

Prime at 6244 Old Lagrange Rd Suite 5, Crestwood, KY 40014 offers thorough water damage restoration services, including mold remediation, drying, and structural repairs. Trusted for quick, comprehensive recovery with 10 service options.

Water Damage Restoration Service at 6244 Old Lagrange Rd Suite 5 in Crestwood, KY 40014

Operational
★★★★★
Rating: 5.0 based on 74 reviews
Address: 3258 Ruckriegel Pkwy, Louisville, KY 40299
Phone: 15027274121
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now Book a Service
Prime

Prime Services

Contents Cleaning

+

Contents Cleaning is a service that removes dirt, dust, and stains from items like books, papers, and belongings. It involves gentle cleaning, protection, and sometimes deodorizing to restore appearance and prevent damage.

Estate Cleanup

+

Estate Cleanup is a service that clears out and tidies a deceased person's home, sorting belongings, disposing of unwanted items, and cleaning spaces to restore order and prepare the property for sale or transfer.

Fire damage cleanup & repair

+

Fire damage cleanup & repair is a service that removes smoke, soot, and debris after a fire, then cleans, sanitizes, and restores damaged areas, replacing burned materials and repairing structure to return a home or business to its pre-fire condition.

Flood restoration

+

Flood restoration is the process of cleaning, drying, and repairing homes or buildings after flooding. It involves water removal, moisture drying, mold prevention, and repairs to walls, floors, and belongings to restore safety and livability.

Mold cleaning

+

Mold cleaning removes visible mold and mold-smell from spaces using cleaners, scrubs, and sometimes mold-killing treatments; it involves detection, containment, cleaning surfaces, and preventing future growth with drying and ventilation.

Mold damage restoration

+

Mold damage restoration is cleaning up and fixing areas damaged by mold, removing mold growth safely, drying affected spaces, and repairing walls, floors, and structures to prevent future mold problems.

Mold remediation

+

Mold remediation is the process of removing mold growth from homes or buildings and fixing moisture problems to prevent it from coming back. It includes assessment, containment, cleaning, sanitizing, and repairing the source of moisture.

Sewage cleanup

+

Sewage cleanup means safely removing and cleaning up sewage spills, sewage backups, or contaminated areas. It involves stopping the source, removing waste, disinfecting surfaces, drying spaces, and ensuring proper disposal to prevent health risks.

Trauma Cleanup

+

Trauma Cleanup is a professional service that safely removes blood, bodily fluids, and biohazards from scenes after accidents or injuries, cleaning, sanitizing, disinfecting, and disposing of contaminated materials to restore a safe, sanitary environment.

Water damage-related cleanup & repair

+

Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and repairs damaged structures and belongings, including debris removal, mold prevention, and restoring floors, walls, and systems to safe, functional condition.

Prime Reviews

Beth Jones
Beth Jones
5 ★★★★★
Prime restoration came to our home when our 20 year old water heater decided it was done and the bottom fell out! Our house was total chaos with most every room soaking wet! Prime knew just what to do and got to work getting all the water up and then started removing our bamboo flooring which was wet and badly damaged. They placed drying equipment and took care of everything! This company is very professional and the technicians worked really hard and they were very polite and courteous guys on top of the great job they did!
Josh Salmon
Josh Salmon
5 ★★★★★
Prime was great to work with for restoration after a fire with water damage. Not knowing the process they were the first to show up and help walk me through the process. Very professional and quick to action. I will use again and would recommend to anyone in need.
Mary Vincent
Mary Vincent
5 ★★★★★
I am so pleased and impressed with the professional work done by Ryan, Brenden and Conner at my Patio Home. I had water damage from a pipe burst behind a wall. Ryan was here immediately and they tore out the floors and wet drywall. Moved all of my furniture. Had the fans, dehumidifiers going within a day. Handled all communication for me with my insurance.. Took pictures of damage and submitted. I didn’t have to lift a finger or deal with anything. Brenden and his team took care of the rebuild install. Picked up my choice of flooring and had it done within a couple of days. Everything went so smooth and it could have been a total nightmare for me. Everything looks so perfect! Seriously this is the company when you need total professional and perfection. Thanks Prime Restoration!!! Ya’ll are amazing Also want say - they took the time to explain everything to me and were so patient and respectful.
Adanis Cabrera
Adanis Cabrera
5 ★★★★★
Prime Restoration was wonderful in our home. They got all the water out and clean up real good. They place equipment to dry everything and just fine young men! They were neat and very professional. Call this company if you need your home dry from water damage. They are good!
Melissa Hall
Melissa Hall
5 ★★★★★
I am so grateful to Prime for their rapid response to my water leak. I came home in the evening to find a broken/frozen pipe was flooding my downstairs. They had someone out first thing the next day to help minimize any damage. They patiently answered questions throughout the drying process (and there were a lot of questions so it would have tried the patience of a saint). They took the towels, sheets, and quilt I had used to try to soak up the water and washed and returned them. Workers arrived when promised and were polite. They respected my home by wearing plastic booties so as not to increase the mess the water had left. They finished today and everything seems well so that I can now begin the process of making repairs. Thanks, Guys! You are my heroes.
Sid Hopkins
Sid Hopkins
5 ★★★★★
I had an excellent experience with Prime Restoration. They were exceedingly accessible, responded promptly, clearly had my best interests at heart and definitely facilitated my dealings with my insurance carrier. I highly recommend them. Sharon was wonderful to work with.
Cauley Seaborne
Cauley Seaborne
5 ★★★★★
Our basement flooded with the heavy rain we had and we called Prime Restoration. They did a great job with everything. They got up all the water, removed all our flooring and cut out drywall to remove wet insulation behind our walls. They cleaned up everything and even mopped our floor! I can’t thank them enough for everything! Very professional people!
Kathleen Brower
Kathleen Brower
5 ★★★★★
I can’t say enough good things about prime restoration and their employees Sharon, Ryan, and Sean. They were quick to respond to my kitchen flooding issue. while here they were very Courteous & , efficient and I could not have been more pleased. Lots of follow-up to make sure all was going well. I would definitely recommend them for anyone Needing this type of service. Good job guys.
Morgan Noe
Morgan Noe
5 ★★★★★
Our sump pump failed during the rain storm we had. We literally had 4 inches of standing water in our basement. Prime restoration showed up and they told us they would take care of everything and they certainly did! This company is truly a blessing when something like this happens. I would recommended Prime if you ever need this type work done in your home! You will not be disappointed!
Shelly Mattingly
Shelly Mattingly
5 ★★★★★
This is a great company that I will highly recommend to everyone I know! I can’t even begin to express our sincere appreciation for everything they did for us as we were in panic mode from a flooded house. They made us feel comfortable with the game plan and worked hard and kept us calm the whole time. They definitely have a ton of experience in this industry and know exactly what to do!!!!! Sharon C
Read more

About Prime

Prime is a comprehensive water and property restoration service located at 6244 Old Lagrange Rd Suite 5, Crestwood, KY 40014. Serving both residential and commercial clients, Prime focuses on water damage restoration and fire damage restoration as core specialties, paired with a broad range of related cleanup and reconstruction services. The company operates with a client-centered approach, emphasizing rapid response, thorough communication, and meticulous project management to minimize disruption and restore spaces to their pre-event condition. In addition to handling the immediate needs after water intrusion or fire impact, Prime offers detailed contents cleaning, estate cleanup, and full cleanup and repair workflows that cover both the structural and cosmetic aspects of a property. Their service philosophy centers on professional, courteous technicians who work efficiently to remove standing water, dry structures, and manage dehumidification, along with comprehensive drying equipment placement and monitoring to ensure a complete and lasting restoration outcome. Prime’s team collaborates with insurance providers to streamline claims and documentation, capturing damage, progress, and repairs with photographs and clear reporting. The company has earned recognition from clients for its responsiveness, transparency, and ability to guide customers through complex recovery processes, including back-of-wall pipe bursts, flooring removal, drywall mitigation, and rebuild coordination. Prime’s trained professionals also address mold cleaning, mold damage restoration, and mold remediation, ensuring a safe and healthy indoor environment. When emergencies involve sewage cleanup, trauma cleanup, or other hazardous scenarios, Prime adheres to safety protocols and uses proper containment to protect occupants and property. The staff customizes each project plan with timelines, equipment rentals, and step-by-step actions so that homeowners and property managers understand the scope, options, and expected outcomes. Beyond remediation, Prime offers containment setup, controlled demolition where necessary, and coordination with third-party contractors for repairs and replacement, including flooring selections and installation choices. The Crestwood location emphasizes dependable service, clear communication, and a respectful approach to customers’ homes, keeping disruption to a minimum while delivering thorough results. Whether restoring a single room or an entire building after water damage, fire damage, or related incidents, Prime remains committed to restoring comfort, safety, and value with integrity and professional expertise.

Water Damage Restoration Service

Prime’s Water Damage Restoration Service in Crestwood, KY quickly assesses, removes water, dries affected areas, and restores safety and comfort with expert craftsmanship, advanced equipment, and 24/7 emergency response for homes and businesses.

Fire Damage Restoration Service

Prime in Crestwood, KY offers expert fire damage restoration, including assessment, temporary board-up, debris removal, cleaning, odor control, soot and smoke residue removal, and HVAC cleaning to restore safety and peace of mind after a fire.