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Tri-State Cleaning and Restoration

Tri-State Cleaning and Restoration provides professional water damage restoration and related services in Richmond, IN, delivering rapid, reliable cleanup and recovery solutions. Trusted experts with 22 service offerings to restore homes and businesses.

Water Damage Restoration Service at 711 S H St in Richmond, IN 47374

Operational
★★★★★
Rating: 4.8 based on 72 reviews
Address: 711 S H St, Richmond, IN 47374
Phone: 17659393900
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Tri-State Cleaning and Restoration

Tri-State Cleaning and Restoration Services

24 Hour Emergency Service

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24 Hour Emergency Service is a round-the-clock support that responds quickly to urgent problems, such as repairs or safety concerns, providing rapid assessment, on-site or remote help, and continued follow-up until the issue is resolved.

Area rug cleaning

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Area rug cleaning is a service that refreshes and cleans large floor coverings to remove dirt, stains, and odors. It involves vacuuming, spot treatment, deep cleaning or steam cleaning, rinsing, and thorough drying to protect fibers and color.

Carpet And Tile Cleaning

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Carpet And Tile Cleaning is a service that professionally cleans carpets, tiles, and grout using specialized machines and cleaners to remove dirt, stains, and odors, restoring fresh appearance and making floors look like new.

Carpet Cleaning, Upholstery Cleaning

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Our Carpet Cleaning and Upholstery Cleaning service removes dirt, stains, and odors from carpets and fabric furniture using specialized equipment and safe cleaning solutions, restoring color, softness, and freshness through deep cleaning and grooming.

Cleaning And Restoration Services

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Cleaning And Restoration Services helps restore homes or businesses after damage by cleaning debris, removing water or mold, fixing damaged materials, and returning spaces to safe, clean, and usable condition with professional equipment and expertise.

Fire And Smoke Damage

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Fire and Smoke Damage is a service that cleans and repairs homes after a fire, tackling burnt materials, smoke residues, and odors. It includes assessment, debris removal, deodorizing, soot cleaning, structural repairs, and restoring safety and comfort.

Fire Restoration

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Fire Restoration is the process of repairing and cleaning a property after a fire. It involves assessing damage, removing debris, drying moisture, removing smoke and soot, repairing structural elements, and restoring the space to a safe, livable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water damage after a fire, sanitizes and deodorizes, and restores your property by cleaning, repairing, and rebuilding damaged areas to return it to pre-fire condition.

Flood And Water Restoration Services

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Flood and Water Restoration Services help recover homes and businesses after water damage by removing excess water, drying and deodorizing, sanitizing, and repairing structure and contents to prevent mold and further damage.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, dust, and odors from carpets using vacuuming and cleaning solutions, plus agitation and rinsing to refresh fibers and extend carpet life. It may include deodorizing and light stain treatment.

Home Carpet Cleaning

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Home Carpet Cleaning is a service that cleans carpets inside your house using specialized machines and cleaning solutions to remove dirt, stains, and odors, improving hygiene and freshness.

Home Restoration Services

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Home Restoration Services helps repair and restore homes after damage or decay, including fixing structural issues, water and fire damage, mold removal, and cosmetic repairs to return a house to safe, lived-in condition.

Pet stain & odor removal

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Pet stain & odor removal is a cleaning service that detects and treats pet messes (urine, feces, vomit) to remove stains and smells from carpets, floors, and upholstery using cleaning solutions, odor neutralizers, and professional equipment.

Smoke Remediation

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Smoke Remediation is a service that removes smoke odors and soot from homes after fires, cleans contaminated surfaces, and restores air quality. It involves inspection, cleaning, deodorization, and safety testing to make the space safe and breathable again.

Smoke Restoration

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Smoke Restoration is a service that cleans and repairs items damaged by smoke, odor, and soot. It includes assessing damage, cleaning surfaces, deodorizing, removing stains, and restoring or replacing affected belongings and structures to a safer, fresher condition.

Sofa And Chairs

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Sofa And Chairs is a service that helps you choose, customize, and purchase comfortable seating for your space, including sofas, chairs, and related accessories, with guidance on style, materials, and fit for your room.

Steam Clean

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Steam Clean is a cleaning service that uses high-temperature steam to sanitize and remove dirt from surfaces, appliances, and upholstery without harsh chemicals, leaving items fresh and disinfected with quick drying times.

Tile Floor Cleaning

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Tile Floor Cleaning is a service that deeply cleans tiled floors using specialized solutions and equipment to remove dirt, grime, and stains, followed by rinsing and drying to restore shine and protect the surface.

Truck Mounted Extraction

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Truck Mounted Extraction is a service where a heavy recovery truck with a winch and crane is used to pull out stuck vehicles from difficult spots, lifting and winching them free safely and quickly, often on roads, ditches, or soft terrain.

Upholstery And Tile Cleaning

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Upholstery And Tile Cleaning is a service that refreshes fabric furniture and tiled rooms by removing dirt, stains, and grime with specialized cleaning methods, restoring colors and freshness to sofas, chairs, cushions, and tiled floors or walls.

Upholstery cleaning

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Upholstery cleaning is a service that cleans fabrics on sofas, chairs, and cushions. It involves removing dirt, stains, and odors with specialized cleaning methods that are safe for the fabric and leave the pieces looking fresh and renewed.

Water Damage

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Water Damage is a service that helps restore spaces after water exposure, including drying out, removing moisture, cleaning, and repairing affected areas to prevent mold and further damage.

Tri-State Cleaning and Restoration Reviews

Trish Webster
Trish Webster
5 ★★★★★
We are so pleased with the work that Mendy and Jackson did at our business, cleaning the carpets! They look new again! They are so polite and respectful. They take their time to do it right. Highly recommend!
Sarah Burket
Sarah Burket
5 ★★★★★
I cannot say enough about Tri-State Cleaning and Restoration! Mendy, the owner, personally responded to a flood in our basement on a weekend. She was professional yet so so kind! She treated my family as her own and even explained the equipment to our little kids entertaining all of their questions! She took a personal interest in our catastrophe and offered so much emotional support during the entire process! She stayed late into the night pumping, squeegeeing and chatting! We felt so supported by her. She went above and beyond to help us receive our claim from the insurance company even when that was not her responsibility. We’ve dealt with restoration companies before when our house in NC was hit by a hurricane and this was a much more positive experience. We may have walked away from this disaster a little sick to our stomachs, but thanks to Mendy’s care and dedication, we were able to hold our heads high. We braced ourselves for an earth shattering bill, but what Menday charged us was unbelievably reasonable! We are so thankful for Mendy and her business! If you need restoration services, don’t hesitate for one minute! Tri-State is the best!
Delon Neece
Delon Neece
5 ★★★★★
I can not say thank you enough. Their services are top notch, my carpet looks and smells amazing. The cleaner that came to clean my carpet was Mindy and she was above professional, kind, courteous, and her communication was above and beyond. Mindy was very kind to not only me but also my dogs and granddaughter. I would highly recommend that if your needing your carpet cleaned to please call them, their services are about and beyond amazing. Thank you so much Mindy for your amazing hard work, my carpet is not only clean, it smells great and looks newer as it has been in this house since at least 1970 and you managed to make it look new again. I appreciate your hard work. You come highly recommended by me, so please if your needing your carpets done please call them they are amazing,
Autumn Titus
Autumn Titus
5 ★★★★★
Very professional! Workers are great and very friendly! Did wonderful after my house flooded my carpet looks brand new! (Better then before I moved in that a another company came in and did) I will recommend them to everyone! 10 out of 10!
Meredith Level
Meredith Level
5 ★★★★★
We had a kitchen flood a week before Christmas and Mendy (the owner) showed up within 30 minutes of finding the water in our house and has been on top of things ever since! She has been extremely helpful through the whole process from dry out, to navigating our insurance claim, and most recently, getting our house put back together! Travis, her finishing foreman, is super kind, professional, and does wonderful work! You won’t go wrong with this team. They made a stressful time as smooth as can be expected. We are forever grateful!
Alice Ferguson
Alice Ferguson
2 ★★☆☆☆
In the past, Tri-State has done a wonderful job cleaning my carpet. Now, under the new ownership, I will no longer recommend them. I had 6 rooms of carpet cleaned this week. The crew that was sent did not respect my furniture, or my request to extract more water from the carpet. The carpet was left so wet, it took 36 hours to dry, using 2 large fans, ceiling fans, and the furnace fan. In the past, I highly recommended Tri-State to family and friends. Again, I will no longer do so. Thank you.
Chera LaForge
Chera LaForge
5 ★★★★★
I was extremely impressed with my experience. The first time I moved in Richmond, I used one of the chains and they spent the whole time trying to upsell me on carpet protection (on a house I was clearly moving out of!). Tri-State was the exact opposite, friendly and professional. They got me in next business day for a carpet cleaning, which I couldn't believe. Second, my experience the day of the cleaning was excellent. He called ahead of time to let me know they would be running a bit behind (they really weren't) and was very friendly when we met in person. The carpet looks (and smells) great! I would definitely recommend Tri-State to friends and will use again when needed.
Pamela Baker
Pamela Baker
5 ★★★★★
Jeff was able to accommodate me after my closing was moved so many times. I appreciated the courtesy and understanding they provided. Jeff did an amazing job on my carpets. He was able to clean the entire house (which was full of smoke damage, soot and a variety of other stains on the carpets from heavy cigarette smoking and the use of a kerosene heater by the previous owners). The carpets looked new when Jeff was done with the job. Thank you Jeff! I would recommend Tri-State Cleaning and Restoration to anyone who needs a tough job done on carpets.
Ben and Pam Caskey
Ben and Pam Caskey
5 ★★★★★
We had a basement flood on Jan 2. Not only was it New Year’s weekend, it was a Sunday morning. We were sure that no one we called would even answer the phone. Not only did Mendy answer, she had a crew here before noon. We were amazed! Throughout this entire restoration process everyone has been courteous, reliable and professional. Excellent service!
Q W
Q W
5 ★★★★★
Great company. I had them clean 7 rooms and 2 hallways. The whole house smell beautiful and clean when they finished. I love the industrial machine that they use. The store bought machines are nothing like these industrial machines. I will be calling them going forward when I need carpets cleaning. I definitely recommend this company. They did well for me!!!
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About Tri-State Cleaning and Restoration

Tri-State Cleaning and Restoration is a trusted Water Damage Restoration Service located at 711 S H St, Richmond, IN 47374, serving residential and commercial clients with a comprehensive suite of cleaning and restoration solutions. The company operates around the clock to respond to emergencies, offering 24 Hour Emergency Service to help minimize damage and begin the restoration process promptly. Tri-State specializes in Water Damage Restoration Service and Flood And Water Restoration Services, utilizing professional equipment and trained technicians to extract water, dry affected areas, and restore interiors to pre-loss conditions. In addition to water remediation, the team provides Fire Damage Restoration Service and Fire Restoration to address smoke, soot, and charred materials, ensuring proper cleanup and safe reentry for occupants. Their Cleaning And Restoration Services encompass a broad range of needs, including Smoke Remediation and Smoke Restoration, handling both immediate cleanup and long-term mitigation to protect structure and health.

For fabric and surface cleanliness, Tri-State offers Carpet Cleaning Service, Area rug cleaning, and Carpet And Tile Cleaning, along with General carpet cleaning and Home Carpet Cleaning. Upholstery Cleaning and Upholstery And Tile Cleaning address sofas, chairs, and fabric-covered furnishings, while Tile Floor Cleaning and Steam Clean target hard flooring and fabrics alike. The company employs Truck Mounted Extraction to maximize drying and extraction efficiency, ensuring thorough removal of moisture and soils. They also provide Upholstery cleaning and specialty services such as Pet stain & odor removal to mitigate odors and set-in stains from pets.

Tri-State emphasizes thorough restoration and proactive care through services like Cleaning And Restoration Services, Fire damage cleanup & repair, and Fire damage remediation steps designed to restore comfort and safety. Their portfolio includes Carpet Cleaning, Home Restoration Services, and Water Damage coverage to meet a wide array of customer needs. Clients frequently note the attentive, professional approach of the team, including owners and staff who communicate clearly, explain equipment and processes, and put families at ease during stressful events. Customers have highlighted the responsiveness of Mendy, the owner, and the skilled crew, including knowledgeable project leads who manage dry-out, insurance coordination, and last-mile rebuild tasks with empathy and reliability. These testimonials reflect Tri-State’s commitment to quality workmanship and customer care across both emergency and routine cleaning projects.

Beyond emergency response, Tri-State offers services such as Carpet Cleaning, Upholstery cleaning, Home Restoration Services, and General carpet cleaning on a routine basis to maintain cleanliness and extend the life of fabrics and flooring. They frequently serve businesses and homes alike, delivering dependable service during floods, fires, or daily wear-and-tear. The team’s approach combines technical proficiency with courtesy and respect for clients’ belongings, ensuring careful handling of furniture and fixtures during the cleaning and restoration processes. With a high emphasis on thorough extraction, controlled drying, and meticulous cleaning, Tri-State Cleaning and Restoration aims to deliver results that look and feel fresh, work efficiently, and provide lasting peace of mind for both residential households and commercial properties in the Richmond area.

Water Damage Restoration Service

Tri-State Cleaning and Restoration in Richmond, IN offers expert water damage restoration services to quickly mitigate flooding, dry out structures, and restore interiors with skill and care, ensuring safety and peace of mind.

Fire Damage Restoration Service

Tri-State Cleaning and Restoration in Richmond, IN offers professional fire damage restoration services to quickly assess, secure, and restore your home or business after a fire, including soot and smoke cleanup, odor control, and complete rebuilds with compassionate, experienced care.

Carpet Cleaning Service

Tri-State Cleaning and Restoration in Richmond, IN offers expert carpet cleaning services to remove stains, odor, and dirt, using advanced equipment for a fresh, like-new appearance and longer-lasting carpets.

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