First Response Services

First Response Services Reviews

Carla Lee

5 ★★★★★

I would HIGHLY recommend First Response Services. My husband and I had extensive water damage in our new home and Mark from First Response Services came out to assess the damage the same day I called him. He walked us through the entire process of the damage costs, insurance claim, mitigation, and reconstruction and was very honest, thorough, and real. He is an expert in this line of work and made sure that we were safe in our home and answered any questions that we had. This company does GREAT work and are very dependable - we are very pleased with all of the drywall, painting, and trim work that they did for us.

About First Response Services

First Response Services is a Water Damage Restoration Service located at 6190 Crooked Creek E Dr, Martinsville, IN 46151. Serving residential and commercial clients, the company specializes in prompt, professional mitigation and restoration solutions after water-related incidents. Their team is dedicated to assessing damage quickly, communicating clearly, and guiding clients through every step of the recovery process, including damage costs, insurance claims, and reconstruction planning. The emphasis on safety and transparency helps property owners feel confident as work progresses from initial containment to full restoration.

With a focus on comprehensive care, First Response Services handles water extraction, dehumidification, and structural drying to prevent mold growth and secondary damage. Their services extend to assessing building materials for salvability, implementing moisture control strategies, and coordinating with insurers to streamline claims. The team’s approach combines technical expertise with dependable service to minimize disruption and protect the health and comfort of occupants.

The company’s capabilities cover mitigation and reconstruction, ensuring that damaged drywall, flooring, painting, and trim work are addressed with precision. Clients often note the thorough, honest, and patient guidance provided throughout the process, including explanations of costs, timelines, and expected outcomes. First Response Services aims to restore spaces to pre-loss condition while maintaining a high standard of workmanship and integrity.

Industry news and client feedback reflect a commitment to reliability and quality. From rapid on-site assessments to detailed post-loss documentation, the team focuses on clear communication and dependable execution. The company emphasizes customer satisfaction by delivering expert recommendations, transparent pricing, and careful project management. This approach helps homeowners and businesses recover efficiently and resume normal activities with minimal downtime.

As a trusted resource in Martinsville, Indiana, First Response Services prioritizes safety, efficiency, and accountability. The organization prides itself on being a local partner that can be counted on to respond promptly, coordinate necessary repairs, and restore both the structure and the sense of security within the affected spaces. Clients who experience the service often highlight the expertise of Mark and the team, the thoroughness of the mitigation and reconstruction process, and the lasting quality of the finished work.