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FIRST ONSITE Property

First Onsite Property at 3610 Shelby St, Indianapolis offers expert water damage restoration services, covering a wide range of solutions to protect and restore your property. Comprehensive restoration specialists focused on rapid, reliable results.

Water Damage Restoration Service at 3610 Shelby St in Indianapolis, IN 46227

Operational
★★★★☆
Rating: 4.2 based on 146 reviews
Address: 3610 Shelby St, Indianapolis, IN 46227
Phone: 13177913862
Emails:
Employees: 1000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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FIRST ONSITE Property

FIRST ONSITE Property Services

Air Duct Cleaning

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Air Duct Cleaning removes dust, dirt, and debris from the home’s heating and cooling ducts, improving airflow and indoor air quality. Technicians use specialized brushes, vacuums, and sometimes fogging to clean ducts and vents.

Area Rug

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Area Rug is a service that provides and installs large decorative floor coverings for rooms, helping define space, add style, and protect flooring. It includes choosing size and design, delivery, and professional placement.

Biohazards Restoration

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Biohazards Restoration is a service that safely cleans and restores spaces contaminated by dangerous biological materials, like blood, mold, or chemical spills. It involves assessment, containment, cleaning, disinfection, deodorizing, and proper disposal to make areas safe again.

Blood Testing

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Blood Testing is a simple procedure where a small sample of blood is collected from your vein or finger to check health indicators, detect conditions, and monitor organ function. It involves labeling, drawing, lab analysis, and sharing results with your clinician.

Carpenter Employment

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Carpenter Employment is a job service that matches skilled carpenters with construction projects, handling applications, placements, and ongoing work support while outlining duties like measuring, cutting, assembling, and installing wooden structures on site.

Carpet And Upholstery Cleaning

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Carpet and Upholstery Cleaning is a service that cleans carpets and furniture fabrics using specialized machines and solutions to remove dirt, stains, and odors, restoring appearance and freshness through thorough washing, extraction, and drying.

Commercial Restoration

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Commercial Restoration is a service that repairs, cleans, and restores commercial buildings after damage or wear, including water, fire, mold, or storms. It involves assessment, mitigation, cleanup, repairs, and returning spaces to safe, functional condition for tenants and operations.

Commercial Water Damage

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Commercial Water Damage is a service that assesses and repairs water-related damage in business buildings, including assess moisture, stop leaks, remove standing water, dry and dehumidify, treat for mold, and restore areas to pre-damage condition with minimal downtime.

Complete Reconstruction

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Complete Reconstruction is a full-scale renovation service that updates an entire space, including planning, demolition, new layouts, structural fixes, electrical and plumbing, flooring, walls, and finishes to restore or modernize the area.

Complete Structural Drying

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Complete Structural Drying is a service that quickly dries out water-damaged structures, using specialized equipment and techniques to remove moisture from walls, floors, and framing, prevent mold, and restore normal conditions efficiently.

Comprehensive Restoration Services

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Comprehensive Restoration Services is a complete cleanup and repair service that restores damaged homes or facilities. It involves assessment, water or fire damage removal, cleanup, repairs, and returning the space to safe, functional condition.

Contents Cleaning And Restoration

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Contents Cleaning And Restoration is a service that cleanly restores and refurbishes items inside your home, such as furniture, papers, fabrics, and keepsakes, removing dirt, mold, odors, and water damage to bring them back to good condition.

Disaster Striking

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Disaster Striking is a service that helps you plan and respond to emergencies by offering quick, practical steps, checklists, and guidance for staying safe, communicating, and recovering after a disaster.

Document Salvage

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Document Salvage is a service that recovers and restores damaged, lost, or corrupted documents to usable files. It involves assessing damage, scanning, cleaning data, repairing formatting, and converting to accessible formats for retrieval and use.

Emergency Clean

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Emergency Clean is rapid cleanup and restoration services after accidents or damage, prioritizing safety. It involves quick assessment, debris removal, sanitization, odor control, and temporary repairs to prevent further harm and prepare for full restoration.

Environmental Remediation Services

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Environmental Remediation Services clean up pollution and contaminants from land or water, using techniques to remove, neutralize, or contain hazardous substances so sites become safe for people and ecosystems again.

Environmental Restoration Services

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Environmental Restoration Services help clean up polluted sites, restore natural habitats, and protect people and wildlife. It involves assessment, planning, cleanup work, monitoring, and ensuring the area stays healthy and compliant with environmental laws.

Fire & Water Damage Restoration

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Fire & Water Damage Restoration is a service that cleans up and fixes homes after fires and floods, removing soot, smoke, and water, drying and sanitizing, and repairing damaged structure and contents to restore safety and livability.

Fire And Smoke Damage

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Fire and Smoke Damage service helps restore homes and belongings after a fire, removing soot, cleaning smoke odors, and repairing structural damage, including soot removal, ventilation, deodorization, and rebuilding to return the space to safe, livable condition.

Fire Safety

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Fire Safety is the set of rules, practices, and equipment that protect people and property from fires. It involves identifying fire hazards, installing alarms and extinguishers, planning escapes, and training everyone on how to respond quickly and safely.

Fire Suppression

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Fire Suppression is a service that protects people and property from fires by using systems and procedures to detect, control, and extinguish flames quickly, including alarms, sprinklers, extinguishers, and trained responders.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up soot and smoke, secures the site, removes damaged materials, and restores your home or business with cleaning, deodorizing, and rebuilding to return it to its pre-fire condition.

Flooring

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Flooring is the service of installing or replacing the surfaces on a floor, such as wood, tile, carpet, or vinyl, and may include measuring, cutting, underlayment, alignment, finishing, and clean-up to create a durable, even, and attractive floor.

Home Reconstruction

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Home Reconstruction is a service that repairs and rebuilds damaged parts of a house, restoring structure, walls, and essential systems after incidents like fires, floods, or storms. It involves assessment, planning, and renovating to return the home to full functionality.

Home Restoration

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Home Restoration is the process of repairing and improving a damaged or aging home to return it to good condition. It involves restoring architectural features, fixing structural issues, updating systems, and refreshing finishes to preserve value and safety.

Iicrc Certification

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IICRC Certification is a credential for professionals in cleaning and restoration, proving they know best practices. It involves training, passing exams, and demonstrating skills in areas like water, fire, mold, and odor restoration, with ongoing renewal.

Lab Clean

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Lab Clean is a service that helps keep laboratories tidy and safe by removing waste, cleaning surfaces, sanitizing equipment, and disposing of materials properly to maintain a productive and compliant workspace.

Mitigate Damage

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Mitigate Damage is a service that helps reduce harm during crises by identifying risks, implementing preventive measures, and responding quickly to limit injuries, losses, and disruption for people, property, and operations.

Mold Damage

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Mold Damage service helps remove and clean up mold growth caused by moisture, inspect affected areas, dry them thoroughly, and repair any water leaks or damaged materials to prevent health risks and future mold recurrence.

Mold Remediation And Prevention

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Mold Remediation And Prevention is a service that finds and removes mold growth in buildings and fixes moisture issues to stop it from coming back, including cleaning affected areas, drying, and implementing preventive measures.

Mold Removal

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Mold Removal is a service that identifies and eliminates mold growth in homes or buildings, using inspection, containment, cleaning, and treatment to restore air quality and prevent future growth, often with moisture control and remediation steps.

Mold Restoration

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Mold Restoration is cleaning and removing mold from homes or buildings, then fixing water damage, drying surfaces, and treating areas to prevent regrowth, restoring safety, air quality, and the look of walls and ceilings.

Mold inspection

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Mold inspection is a check of a home or building to find mold growth, moisture, and potential sources. A pro visits, looks for visible mold, checks humidity and moisture, and may take samples to determine type and extent, guiding removal needs.

Natural Disasters

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Natural Disasters is a service that explains events like earthquakes, floods, hurricanes, and wildfires. It provides information on causes, effects, safety tips, and how to prepare or respond to these emergencies in simple terms.

Odor Control Services

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Odor Control Services are treatments and monitoring to remove or reduce smells from buildings, workplaces, or waste areas, using cleaning, filtration, ventilation, deodorizing agents, and ongoing odor management to maintain a fresher, healthier environment.

Oriental Rug Cleaning

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Oriental Rug Cleaning is a service that gently washes and restores handmade or traditional area rugs, removing dirt, stains, and odors with careful brushing, washing, and drying to protect fibers and color while reviving the rug’s look.

Painting

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Painting is making artwork by applying colors to a surface like canvas, paper, or walls. It involves choosing materials, preparing the surface, planning a design, mixing paints, and applying layers with brushes, sponges, or other tools to create images or textures.

Plumbing

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Plumbing is fixing and installing pipes, fixtures, and systems that bring water into a building and carry wastewater away. It involves repairs, maintenance, leaks, blocked drains, water heaters, and ensuring safe, working plumbing throughout a home or business.

Recovery Services

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Recovery Services helps you restore and protect data after loss, disaster, or failure. It includes backup, secure storage, recovery testing, and quick restoration to minimize downtime and keep systems and files available.

Remodeling

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Remodeling is the process of updating or changing a home’s design, layout, or features. It involves planning, renovating spaces like kitchens or bathrooms, updating fixtures, improving flow, and sometimes adding or removing walls or rooms to fit new needs.

Residential Restoration Services

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Residential Restoration Services helps homeowners repair and recover from damage by cleaning, drying, repairing structures, and restoring belongings after events like water, fire, or mold, returning the home to a safe, livable condition.

Residential Water Damage

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Residential Water Damage is a service that helps fix and restore homes after water exposure, such as leaks, floods, or plumbing failures. It includes water extraction, drying, mold prevention, cleaning, and repairs to protect your home and belongings.

Restoration And Reconstruction

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Restoration And Reconstruction is the process of repairing and rebuilding buildings or artifacts after damage or deterioration, using parts of the original material when possible, and applying methods to return them to their former condition and function.

Restoration And Remediation

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Restoration and Remediation helps fix damage from events like floods, fires, or mold. It includes assessing the damage, removing affected materials, cleaning and drying, repairing structures, and restoring your space to safe, pre-loss condition.

Restoration Properties

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Restoration Properties is a service that helps repair and restore worn or damaged parts of buildings or assets, handling assessment, planning, sourcing materials, and carrying out repairs to bring them back to good condition.

Restoring And Repairing

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Restoring And Repairing is a service that fixes and renews items to their original condition, including repairing damaged parts, cleaning, and restoring appearance, function, or structure so they work safely and look nearly new again.

Roofing

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Roofing is the service of installing, repairing, or replacing the top covering of a building to protect it from weather. It involves inspecting shingles or tiles, sealing leaks, and installing underlayment, flashing, and ventilation for durability and safety.

Rug Cleaning And Repair

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Rug Cleaning And Repair is a service that cleans rugs to remove dirt, stains, and odors, and fixes damage like holes, fraying, or worn edges to restore appearance and extend the rug’s life.

Security System

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Security System is a service that uses alarms, sensors, and monitoring to protect a building from intruders, fire, or hazards. It involves installing devices, 24/7 monitoring, alerts, and response plans to keep people and property safe.

Sewage Clean

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Sewage Clean is a service that removes and treats wastewater from homes or buildings, using pumps, pipes, and treatment equipment to safely collect, transport, and clean used water before releasing it back into the environment.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater and its contaminants after a spill or backup. It involves containment, decontamination, disinfection, waste disposal, and ensuring plumbing and ventilation are restored.

Specialized Restoration

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Specialized Restoration is a professional service that repairs and revives damaged items or spaces, using expert techniques, careful cleaning, stabilization, and expert materials to bring items back to their original function and appearance.

Structural Repairs

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Structural Repairs restores safety and stability to buildings by fixing cracks, rot, or damage in walls, floors, beams, and foundations. It involves assessment, planning, materials like concrete or timber, and skilled methods to repair, reinforce, and prevent future issues.

Water Emergency

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Water Emergency is a fast-response service that helps when water systems fail or flood. It assesses damage, provides quick containment, repairs leaks, and restores safe water supply, giving urgent support to homes and businesses until normal service resumes.

Water Extraction

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Water Extraction is a service that removes water from spaces or materials, such as floods or damp building problems. It involves pumps, vacuums, dehumidifiers, and careful assessment to remove moisture, dry areas, and prevent damage or mold.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is restoring a home after floods or leaks: removing standing water, drying and sanitizing, assessing and fixing damaged walls, floors, and ceilings, and repairing structure to prevent mold and further issues.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans and removes mold caused by water leaks or floods, dries the area, repairs moisture sources, and prevents future growth to restore safety and air quality in the affected space.

Wind Damage

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Wind Damage is a service that checks, documents, and repairs issues caused by strong winds, like damaged roofs, siding, trees or shingles. It involves inspection, assessment, and fixing or coordinating insurance claims to restore safety and structure.

FIRST ONSITE Property Reviews

Ronnie McClure
Ronnie McClure
5 ★★★★★
My experience with First On Site was great. The first person they send out was Will Alumbaugh. He is was so easy to work with and showed up the next day on time. He explained everything and answered all my questions. He made me feel right away that this was a company I could trust. Within a couple days the project Manager Dale called me to set up a time to come and look things over. Dale as well was fantastic. He set up a time line for the work to be done around a very busy holiday time. His communication was excellent and delivered on everything he promised. The work was completed on time with the highest quality, exceeding my expectations. Dale and Will both followed up after the work was done to make sure it was up to my standards. If you are looking for work to be done, I could not recommend them more. Trust worthy, easy to work with and top quality results!
Thierry Wilbrandt
Thierry Wilbrandt
4 ★★★★☆
In December of 2023 the rapid cold lead to pipe freeze with resultant water damage, Everybody in town was in trouble so I had to wait 3 weeks before anyone could get to me. Moore restoration stepped in on a complicated job that ultimately took 6 months to complete with remodeling. They were straight up with a very difficult product. Everything was finally completed. We had our ups and owns...got things done. My agreement with them was once all completed I would write a credible review....that was my promise. Sorry it took a minute.
Brandon Seibers
Brandon Seibers
1 ★☆☆☆☆
Long time family friend that had this company try to restore a home after a small contained fire. To be honest the work they tried do was appalling and embarrassing. Just because you help your buddy paint his grandma's kitchen or put a bookshelf together you're not a painter or a Carpenter. From what I've seen and not try to put anyone's work but stay away from this company
Dean List
Dean List
1 ★☆☆☆☆
Do you enjoy managing your restoration projects after paying someone to do the job? Do you expect incompetent workers that require you to double check every aspect of the job? Then this company is for you. After my home flooded I worked with First on Site to restore my home. They incorrectly rebuilt the closet after I discussed my expectations on multiple occasions. Their painters had to return on multiple occasions to fix sloppy work. They had to replace the floor 6 times due to aggressive dips and peaks from improper leveling. When they put cabinets back in, they were rough with splinters. They didn't put the sink pipes back in correctly, so i had to call another plumber to fix their work. When I asked about a discount after the nightmare of this project I was told no because they were already losing money. They were losing money because of their own incompetence. DO NOT USE THIS COMPANY! I tell everyone I talk to about this horrible experience.
Erika Umana
Erika Umana
5 ★★★★★
We had first onsite help us with our house after an unexpected flood just 2 weeks after moving in to our brand new home. We can’t get over our prompt, professional, educated, and tidy the entire team was. If you need a restoration company - don’t call anyone else. We had one other restoration company look at our issue before first onsite did, and they were incredibly slow to get back to us, and not nearly as thorough. I am so thankful we found first onsite. Pat, Trey, Jake, and Gage are good people and absolute rockstars at what they do. They gave us SO much peace of mind. Now we can sleep at night knowing their team took care of us. Book them!
Mariah Paragin
Mariah Paragin
1 ★☆☆☆☆
Don’t trust them at all , they did me and my husband wrong . They had come out in march to fix a leak form the rain it gets fixed and then a mouth later it leaks again so we call them back to fix the same issue they do . Lets just say it keeps repeating itself from March to October and they wanted to keep charging us for every time they had come out The people that did our house were very unprofessional and the subcontractors they hired are not better . Thanks to my mother in law we fixed the roof . Turns out it was a nail the had missed
Shelly Albertson
Shelly Albertson
5 ★★★★★
The crew from First Onsite was so nice and helpful during a distressing time for us. They always told us what the next step was and delivered according to what they said.
Becky Johnson
Becky Johnson
5 ★★★★★
During 2020, we had a shed fire that resulted in significant water damage throughout our Indiana home. Having never navigated a fire-loss we hired Moore Restoration based on the knowledge and transparency of their team. They managed the fire, smoke and water mitigation and then the entire rebuilding process. This involved a new roof, new rafters, rebuilding the garage, replacing all of the flooring, many of the walls, and a completely new kitchen. Moore was responsive to questions, knowledgeable about options, and helpful in navigating our claim. They finished the house late last week and it is just beautiful. We are so pleased with the work. I would hire Moore again without hesitation.
Daniela Reed
Daniela Reed
5 ★★★★★
Highly recommend working with project manager Derek Lamping. He's the absolute best! Very knowledgeable, prompt, caring, and most importantly, honest. It was obvious that his main concern was helping his customers in every way, from repairs to insurance, to saving money... I truly mean everything. THANK YOU SO MUCH DEREK!
Daniel B. Brunk
Daniel B. Brunk
5 ★★★★★
My family hired Moore Restoration when my grandmother's house got flooded. They showed up promptly and got to work immediately with a clear plan on what was needed, the time involved, and an accurate estimate on the costs. They delivered on time and actually provided additional drying time without charge. The work they performed was top rate and we would recommend them without reservation.
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About FIRST ONSITE Property

FIRST ONSITE Property is a comprehensive water damage restoration service located at 3610 Shelby St, Indianapolis, IN 46227. Serving residential and commercial clients, the company specializes in rapid response, thorough assessment, and meticulous restoration of properties affected by water, fire, mold, and related emergencies. The team emphasizes a structured, client-centered approach that prioritizes clear communication, transparent timelines, and high-quality craftsmanship. Their services extend from initial mitigation and extraction to complete reconstruction, ensuring a seamless restoration experience from start to finish. FIRST ONSITE Property leverages industry best practices to minimize disruption, protect occupants, and preserve the integrity of structures and contents during the recovery process. They are equipped to handle complex scenarios such as storm-related water intrusion, sewer backups, and post-fire damage, employing advanced equipment and proven techniques to restore spaces efficiently and safely. The company also offers preventative guidance, odor control, environmental remediation, and containment strategies to prevent secondary damage and promote healthier indoor environments. Through a combination of on-site assessments, meticulous documentation, and collaborative project management, FIRST ONSITE Property coordinates with homeowners, insurers, and contractors to ensure projects stay on schedule and meet stringent quality standards. The team includes trained professionals across multiple disciplines, enabling rapid mobilization and comprehensive restoration solutions that cover structural drying, complete reconstruction, contents cleaning and restoration, and specialized services for sensitive items and materials. In addition to remediation, FIRST ONSITE Property provides cleaning, deodorization, and preventative maintenance recommendations to help clients recover more quickly and reduce the risk of future incidents. The business emphasizes reliability, accountability, and a customer-first mindset, aiming to deliver top-tier results that restore properties to their pre-loss condition while maintaining open lines of communication throughout the entire process. As a part of its service philosophy, the company highlights certified procedures and industry-standard practices to ensure consistency, safety, and compliance across all restoration projects. FIRST ONSITE Property is dedicated to helping Indianapolis residents and businesses recover from water and fire events with professionalism, integrity, and skilled craftsmanship, providing a trusted partner in times of crisis and a steady guide through every step of restoration and reconstruction.

Water Damage Restoration Service

FIRST ON-SITE Property offers expert Water Damage Restoration in Indianapolis, IN, quickly mitigating flooding, repairing structures, and restoring safety and comfort with 24/7 emergency response, advanced drying equipment, and thorough mold prevention.

Fire Damage Restoration Service

FIRST ONSITE Property in Indianapolis, IN offers expert fire damage restoration, including smoke odor removal, soot cleanup, structural repair, and recovery services to quickly restore homes and businesses after fire incidents with prompt, professional care.

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