ProSource Restoration

ProSource Restoration Services

ProSource Restoration Reviews

Greg Rice

5 ★★★★★

The ProSource Team did a great job restoring our home after a garage fire that funneled its way inside our home. Drew Craig, specifically, did an amazing job. He was the first on site, and helped us every step of the way. He and his team did all of the communication with the insurance agent, while also ensuring the restoration was completed in a timely manner. Any questions or concerns I had, he was quick to answer, often times, following up to ensure my family and I were taken care of. I highly recommend the ProSource Team. If you’re lucky enough, ask for Drew, or he just might show up to your door. We’re thankful he did! 😁

Vicente Flores

5 ★★★★★

Aaron was wonderful to work with. He’s very knowledgeable, kind, and patient. He was able to walk us through the whole process effortlessly, even while having to deal with our difficulties filing the claim with insurance. The day of the job, his team was punctual, respectful, and FAST! The whole roof was done in a few hours. Everyone who came out was extremely professional and they did a great job. We’re very happy with our new roof.

Stephanie

5 ★★★★★

In April 2025, we received a warning that a severe thunderstorm with possible tornado activity was headed our way. The storm nearly destroyed our home. We were forced to leave in the middle of the night as water poured through the ceiling, the power went out, and our roof began to cave in. We were completely devastated. While driving to a friend’s house for the night, I frantically searched for restoration companies. Prosource was one of the highest-rated companies I found, and I’m so thankful we chose them. I was able to schedule an appointment right away, and Larry met us at our home the very next morning. That same day, Larry and his crew installed a temporary roof using plywood and tarps to protect our home. They then carefully packed up all of our belongings and transported everything to their storage facility. From April through August, Prosource rebuilt our home. Larry was an absolute pleasure to work with. He kept me informed every step of the way, clearly explaining what to expect and the timeline for each phase. During this time, I was over six months pregnant, had a 2.5-year-old, and was still living in the unaffected portion of our home. Larry and his crew were incredibly considerate and respectful. They kept the space as clean as possible throughout construction and were always kind, courteous, and attentive to detail. When construction was completed, the crew moved all of our belongings back into our home. Everything was extremely well organized. They even helped me unpack and cleaned the floors once everything was moved back in. I am beyond grateful that we chose Prosource for this job and would highly recommend them to anyone facing a similar situation.

Kandyz Penn

5 ★★★★★

On February 22, 2025, my world was turned upside down when a devastating house fire tore through my home. I was filled with fear, shock, and overwhelming despair as I rushed to the scene. But from the very moment I arrived, Drew Craig from ProSource was there—already on-site, unwavering and ready to help. In that moment of utter chaos, Drew’s calm presence and genuine compassion offered me a lifeline. He reassured me with a kindness that felt almost divine, promising that he would handle everything and that I would get through this. Drew’s depth of knowledge and experience shone through as he answered every question I had, patiently and thoroughly. He went beyond just explaining—he provided me with vital information I didn’t even know I needed, giving me a glimmer of hope amid the darkness. Thanks to ProSource’s partnership with my insurance company, everything was managed swiftly and with incredible professionalism. It’s hard to put into words how much they treated me like family—every step of the way, I never felt abandoned or left uncertain. Honestly, I believe Drew was sent from heaven because without him, I don’t know where I’d be or how I would have managed to get through such a traumatic, life-altering event. His presence made all the difference. I cannot recommend ProSource Restoration enough for anyone facing fire, storm, or water damage. They don’t just restore homes—they restore hope.

Jeff S

5 ★★★★★

I had to basically have my house rebuilt due to a house fire. Larry and his team were great to work with. He did a great job of negotiating with the insurance company to maximize my claim to get everything replaced, and the final product looked great. Also didn’t try to nickel and dime me for upgrades.

Michael Woods

5 ★★★★★

Best restoration company around. If you have a fire or flood call these people they are amazing. My house had a fire and called ProSource restoration and they took very good care of me. When they were done with my house it looked amazing. I highly recommend this company to anyone. Thanks for everything you done for our family during this tuff time Scott Holtgrave we really appreciate you.

alex parker

5 ★★★★★

The whole team at ProSource was fantastic! They helped make a rough situation a walk in the park. The house looks brand new and I couldn’t be happier with the work, the professionalism and the overall experience. Pro Source was the absolute best! Do yourself a favor and call ProSource for your restoration needs. You won’t be disappointed!

Stacy Stewart

5 ★★★★★

Scott was amazing, very professional! Got us taken care of quickly. Would definitely use him again and will recommend him to everyone I know

Julian Bellamy

5 ★★★★★

We had a two stage project completed by Drew and his crew for our finished basement. First, was the demo and removal of water after our sump pump failed, they took care to move things carefully and get the job done. They gave us quotes on repairs/replacements, and when we were ready, they came back out and completed returned our basement to its “finished” form once again. Straightforward, fair pricing, and they were easy to work with.

Candice Ingram

5 ★★★★★

Huge thank you to ProSource for coming in and knocking out my roof in just a few short hrs it looks amazing I'm so thankful they did an awesome job quick and clean I'm so happy if anyone needs any type of work on there house I highly recommend them

About ProSource Restoration

ProSource Restoration is a trusted water damage restoration service located at 8131 Kingston St, Avon, IN 46123. Serving residential and commercial clients, the company specializes in stabilizing, repairing, and restoring properties impacted by water, fire, storm, and other emergencies. Their approach blends rapid on-site assessment with careful planning to minimize damage and shorten downtime for homeowners and business occupants. The team emphasizes clear communication, coordinating closely with insurance providers when needed to streamline the claim process and ensure that customers understand every step of the restoration journey. In addition to water damage response, ProSource offers fire damage, sewage and mold repair, and storm damage services, demonstrating a broad capability to address a wide range of environmental and structural challenges. Their service catalog includes Water Damage Restoration Service and Waterproofing Service as core offerings, underscoring a commitment to both remediation and long-term protection against future incidents. The company aims to restore not only the physical structure but also the sense of safety and normalcy for families and property managers during stressful recovery periods. Clients frequently highlight the professionalism, responsiveness, and thoroughness of the ProSource team, with particular praise for dedicated project leads who guide customers through every phase—from initial assessment through cleanup, reconstruction, and final walkthrough. By prioritizing timely occupancy-ready results and meticulous attention to detail, ProSource strives to deliver high-quality workmanship while maintaining a respectful, supportive presence on-site. The restoration specialists are proficient in handling diverse scenarios including roof impacts, basement water intrusion, and post-fire rebuilding, often coordinating with subcontractors as needed to complete complex projects efficiently. With a client-centered philosophy, ProSource Restoration seeks to rebuild homes and properties with care, transparency, and accountability, ensuring the finished environment feels secure, comfortable, and durable for years to come. The Avon community can rely on ProSource for compassionate service, technical expertise, and dependable outcomes when faced with water, fire, or storm damage emergencies.

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