Mr & Mrs Solutions Inc.

Mr & Mrs Solutions Inc. Reviews

Trish

1 ★☆☆☆☆

I recently hired Mr. And Mrs. Solutions for a full remodel of my home, and unfortunately, my experience was far from satisfactory. While the main worker, Martin, was excellent and demonstrated professionalism throughout the project, his brother and boss, Luis, significantly tarnished the overall experience. Firstly, communication with Luis was a major issue. He was consistently late and often failed to show up for important project milestones. When he did manage to be present, he seemed more interested in doing things his way rather than addressing the client's specific requests. Furthermore, after the project was completed, we encountered a significant issue with leaking from the shower basin. Despite being under warranty for one year, Luis completely ghosted us and failed to honor his commitment to rectify the problem. Overall, I regret choosing Mr. And Mrs. Solutions for my home remodel. While Martin's workmanship was commendable, the lack of professionalism and accountability from Luis ultimately soured the entire experience. I would not recommend their services to anyone looking for reliable and trustworthy remodeling assistance.

About Mr & Mrs Solutions Inc.

Mr & Mrs Solutions Inc. is a trusted Water Damage Restoration Service located at 887 E Wilmette Rd C5, Palatine, IL 60074. The company operates with a strong commitment to helping property owners recover from water-related incidents and to restoring spaces with precision, care, and reliability. Serving residential and commercial clients, the organization emphasizes a comprehensive approach that begins with rapid response, detailed assessment, and a clear plan for remediation and restoration. In addition to water damage restoration, the team brings expertise in related categories and services to support an efficient, all-encompassing recovery process. The business maintains high standards for safety, communication, and accountability, aiming to minimize disruption while delivering durable results that stand up to future conditions.

As a versatile contractor group, Mr & Mrs Solutions Inc. extends its capabilities beyond water damage into several essential categories. The service line includes Concrete Contractor work to address foundation and structural needs, ensuring solid, level surfaces that are ready for subsequent repairs. The Bathroom Remodeler and Kitchen Remodeler divisions help homeowners transform damp, water-impacted spaces into functional, aesthetically pleasing areas that comply with modern standards for moisture control and ventilation. General Contractor services oversee project coordination from initial planning to final execution, guaranteeing cohesive timelines, budgets, and quality control across all trades involved. Dry Wall Contractor expertise supports seamless interior repairs after water mitigation, with attention to proper sealing and finishing to prevent future moisture issues. Fire Damage Restoration Service capabilities provide a complementary emergency response for other incidents, enabling a unified restoration experience when multiple events affect a property. Roofing Contractor and Siding Contractor teams address exterior envelope needs, protecting structures from water intrusion and enhancing energy efficiency. Throughout all these areas, the Water Damage Restoration Service remains the core competency, delivering mitigation, extraction, drying, dehumidification, odor control, and sanitization as integral parts of every project.

The company emphasizes a client-centered philosophy, striving to communicate clearly, set realistic expectations, and follow through on commitments. While customer experiences can vary, the organization continually seeks to improve its processes, uphold professional standards, and ensure that staff, including project leads and field technicians, act with integrity and respect for clients’ homes and belongings. The Palatine location serves as a local hub for rapid mobilization, on-site assessments, and coordination with insurance providers when applicable. Clients can expect detailed assessments, transparent pricing where possible, and a focus on restoring functionality and comfort after water events. With a range of services designed to address both immediate remediation and long-term improvements, Mr & Mrs Solutions Inc. positions itself as a dependable partner for property owners seeking thorough, competent, and accountable restoration and remodeling solutions.

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