EcoClean Carpet Cleaning

EcoClean Carpet Cleaning Services

EcoClean Carpet Cleaning Reviews

Tim Ritchey

1 ★☆☆☆☆

Major dissappointment! We chose to go with Ecoclean because their online advertising said they were the " #1 pet stain and odor remover GUARANTEED!" Satisfaction or your money back. Well, they did neither. We bought a 3 year old house with pet odor in the carpet. The technicians were very nice and professional. They did get rid of SOME spots on the carpet, but as far as removing the odor, they just masked it with fragrance. It came back just as strong as before after a couple days. I contacted them for my money back several weeks ago and still have not heard back. They should be forced to change their advertising.

Kayley O'Kane

5 ★★★★★

James was absolutely fantastic! He did an incredible job and was extremely thorough from start to finish. He was also so kind and took the time to explain services that would help extend the life of my carpet, which I really appreciated. The entire experience was professional, efficient, and pleasant. Highly recommend EcoClean Carpet Cleaning and James in particular!

Oleksandr Chashchyn

5 ★★★★★

I recently used EcoClean to have my carpets cleaned, and I’m thrilled with the results! The team was prompt, professional, and very thorough. My carpets look brand new, and the entire process was smooth and stress-free. Their eco-friendly products were a big plus for me, as I always prefer safer options for my home. I highly recommend EcoClean to anyone looking for exceptional carpet cleaning services! Thank you, EcoClean, for a job well done!

Alana Nejman

5 ★★★★★

We had an amazing experience with Eco Clean when our basement recently flooded. Diego, Dominic, Dylan, and Omar provided exceptional service. They patiently answered all my questions—and I had a lot! They took great care to protect our household items and our home while removing and cleaning everything. I highly recommend their professional and thorough service!

Charles “Chuck”

5 ★★★★★

We hire the Naperville Eco Clean and Terry T was our tech. We had some Pet maintenance issues and a stain that he took out it was an amazing job!!! Terry is a consummate professional and worked quickly and extremely effectively! We would recommend Eco Clean and especially Terry T to anyone !!! The prices were reasonable and you get what you pay for with them,unlike these other less reputable companies out there. It’s obvious they train their people well and hire well too. Thank you, Chuck & Chrissy M. Lombard

Murad

1 ★☆☆☆☆

I was given a quote for the mold in my basement, they told me they would come out, cut the old drywall out, run a dehumidifier, and replace the drywall as well as the baseboard. I was quoted $1100 for the job. They came out and cut my drywall and ran their dehumidifier over the weekend, when they showed up on Monday all they did was take the dehumidifier and leave, when I asked why they weren’t fixing the drywall they said somebody else would come out. I called them on their main number and they told me they would be getting over another another quote for the drywall and baseboard repair. That was not the agreement we had and they I basically paid for them to cut up my wall and run a dehumidifier. Terrible communication.

gene brooks

5 ★★★★★

We had carpets cleaned at our daughter's home today by James Pentecost from EcoClean. We were very impressed with him. He arrived promptly and started by answering all our questions and explaining the process to us. There were a couple of pieces of furniture that we needed help moving and James got them moved, which was a big help. There were many pet-stained places on the carpet, and he was able to get them all completely cleaned! He worked efficiently and provided excellent results. We will be calling EcoClean for our future carpet and furniture cleaning needs, and we will be requesting James!

Meri

5 ★★★★★

This was my second time using EcoClean for carpet cleaning, and once again, they provided excellent service. The team was professional, attentive, and took the time to ask how they could best meet my needs. They were thorough and detail-oriented, and my carpets looked amazing fresh and shining after they were done. A special shoutout to Terry, who was especially nice and made the experience even better with his friendly and professional attitude. Highly recommend EcoClean for anyone looking for top-notch carpet cleaning!

Julie Barbosa

5 ★★★★★

Last time I had the carpet cleaned, I prepaid for a package of 3 cleans to use within a year. I saved them until they were almost expired then scheduled to use them all at once. Terry came to clean and did a great job. He was professional and friendly and explained everything he was doing. I would recommend this company if you're looking to have carpeting cleaned.

Mike Turnbull

5 ★★★★★

EcoClean carpet cleaning did an awesome job with our carpets upstairs and down in the lower level. Their technician, Terry Tate, arrived on time, walked us through every step of what he was going to do, and was very professional and respectful of our home. Carpet treatment provided was a great value and reasonably priced. Highly recommend this company!

About EcoClean Carpet Cleaning

EcoClean Carpet Cleaning is a trusted Water Damage Restoration Service located at 24125 111Th St #600, Naperville, IL 60564. Serving residential and commercial clients, EcoClean combines thorough cleaning with specialized water damage restoration to protect homes from the impacts of moisture, flooding, and related risks. The company emphasizes a patient, detail-oriented approach to assess damage, mitigate further issues, and restore interior environments to their previous condition. Their services are designed to minimize disruption while delivering dependable, tangible results for every space they service.

EcoClean offers a comprehensive suite of carpet and fabric care solutions, including Carpet Cleaning Service and Water Damage Restoration Service, to address both routine maintenance and emergency scenarios. The team handles a broad range of cleaning tasks such as Area rug cleaning, Carpet Cleaning, Carpet steam cleaning, Drapes & curtain cleaning, Flooring care, General carpet cleaning, Leather cleaning, Mattress cleaning, Pet stain & odor removal, and Upholstery cleaning. This breadth allows clients to rely on EcoClean for multiple needs under one trusted provider, promoting consistent standards and streamlined scheduling.

In the realm of water damage, EcoClean focuses on prompt assessment, moisture extraction, structural drying, and proper sanitization to reduce long-term damage and mold risk. The company prioritizes safety and efficiency, using industry-approved equipment and methods to protect occupants and preserve valuable furnishings and finishes. For ongoing carpet and fabric care, EcoClean emphasizes eco-friendly practices and products that are effective yet gentle for homes with children and pets. The team’s expertise extends to stain removal, odor control, and fabric restoration in a way that balances cleanliness with the health considerations of household members.

Customer experiences reflect a commitment to professional service and communication, with staff members such as James and Terry highlighted for their knowledge, responsiveness, and thorough explanations of services that help extend the life of carpet and upholstery. While reviews show a range of outcomes consistent with the variability in environmental conditions and stains, EcoClean consistently aims to deliver high-quality cleaning, responsible pricing, and dependable service. The business strives to educate customers on maintenance practices that prolong the effectiveness of treatments and the longevity of flooring, rugs, and textiles. By offering both standard cleaning and specialized restoration, EcoClean positions itself as a versatile partner in maintaining healthy, cleaner indoor environments for Naperville-area homes and offices.

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