Paul Davis Restoration of Will & SW Cook County, IL

Paul Davis Restoration of Will & SW Cook County, IL Reviews

Gini Liu

5 ★★★★★

I’m extremely grateful for the outstanding service provided by Paul Davis after my basement flooded. Edgar was great to work with and took the time to explain every step of the process so I knew what to expect, and he even helped with discussion and photo submission to my insurance company, so that on the same day, Nov 17, Christian and team were able to come and efficiently remove the wet carpet, cut out the necessary drywall, sanitize everything, and set up drying equipment to get the space dry as quickly as possible. Their expertise and care gave me real peace of mind. I highly recommend them to anyone dealing with water damage or needing mitigation services!

Marilyn Catinella

2 ★★☆☆☆

A contractor, a claims rep and a homeowner walk into a bar - sounds like the start of a joke until you notice the homeowner is not laughing... Following a small home fire, I selected PDR, a preferred vendor of my insurance company and seemingly well rated company to complete the remediation and repairs. At first, I felt great about the process. The first phase, was run by an awesome human: Christian. Him, his team: prompt, clean, professional - PHENOMENAL!! I literally can not say enough wonderful things about this person - he was on it. Then phase 2 - darkness enters. No shows, nobody knows what they're doing on any given day. Requests for a project schedule went ignored. Almost always, it was one guy showing up by himself to paint everything, he regularly seemed pissed and I was too, especially as I had the pleasure of finding white paint swipes on things like the chrome towel bar or a garment poking out of a closet. In the end I got an invoice that exceeded the agreement, I had to ask to have the invoice adjusted so that I could pay and had to have their back end issue explained to me like a child - but I don't know who is in the business of paying an invoice in excess ~$2K just to have the vendor return the difference ? My frustration over this experience is the dread of every home owner when dealing with these kinds of home projects; if you get Christian, Hallelujah! - your year is made; anyone else? call an exorcist.

Raymond Miller

5 ★★★★★

Omar and the crew from Mokena that was sent out were professional, efficient and a pleasure to work with. They came in and knew exactly what needed to be done and proceeded to do an excellent job. Leaving the basement clean and dry ready for the finishing part of the project. I would definitely recommend them to family and friends.

CARRISSA LLOYD

5 ★★★★★

Paul Davis did an amazing job on my bathroom and flooring throughout the upstairs.. it took a lil longer than expected but it was definitely worth the wait!!! The guys were very professional and helpful.. I was able to leave them in my home unattended while I was at work and nothing had been touch .. I really appreciate it and looking for to getting more work done from them in the future!! Now I can’t stop taking bathroom pics!! Lol!

Erin & Tom EB

5 ★★★★★

The entire Paul Davis team went above and beyond throughout our home restoration process. From start to finish, they were patient, professional, and incredibly kind -- even taking time to answer every question (including plenty from our curious kids!). Every team member treated us like old friends and approached the work with a level of pride and care as if they were restoring their own home. The quality of the work is flawless, but what truly sets Paul Davis apart is the people. I cannot recommend them highly enough. They've not only earned our trust but have gained a forever customer.

Wasiu Fashina

3 ★★★☆☆

Edgar Salvador was the best but David K has no credibility and never on time for appointments. Edgar’s group worked very hard and were always on time. Edgar was exceptional and responsive while David K was not responsive, unnecessary delayed the project and didn’t follow through. Edgar deserves a 5 star if he was by himself.

Allen Crater

1 ★☆☆☆☆

Don't trust this company. We performed work on their behalf and had nearly $40,000 in expenses that they committed to – both verbally and in writing, and now they have left us high and dry. Been over a year and still have not been paid. If they are this dishonest with their business partners, how can they be trusted with your home?

Tracy Savino

1 ★☆☆☆☆

Not experienced! Did a crappy job!!!! They were super nice but very inexperience! So disappointing!

Kimberly Benton

5 ★★★★★

I strongly recommend Paul Davis for your repairs. Their work is excellent, the workers were professional and courteous, the job was completed in a very timely manner. Danny were there from start to finish ensuring that everything was done. Thank you all at Paul Davis

Naimah

5 ★★★★★

Daniel and his crew was excellent! Shouts out to Tony, Edgar, Carlos, Jose, Jr and whomever else helped to make us hapoy! They worked very hard and responded to our all needs! We LOVE our kitchen again after water leak messed it up

About Paul Davis Restoration of Will & SW Cook County, IL

Paul Davis Restoration of Will & SW Cook County, IL delivers comprehensive building restoration, fire damage restoration, and water damage restoration services to residents and businesses in Mokena, IL, and the surrounding Will and Southwest Cook County communities. Located at 18770 88Th Ave Unit B, Mokena, IL 60448, this team provides rapid response, sensitive handling, and thorough remediation for a wide range of property damage scenarios. Their approach emphasizes clear communication, meticulous craftsmanship, and a commitment to returning spaces to their pre-damage condition while prioritizing the safety and peace of mind of every client.

Their water damage restoration service focuses on everything from faster on-site assessment to water removal, structural drying, dehumidification, and sanitization. The team brings professional extraction equipment, moisture monitoring, and industry-standard practices to prevent further deterioration and mold growth. They also handle flood damage, storm-related incidents, and accidental leaks with careful planning, documentation, and collaboration with insurance providers to streamline the recovery process. The building restoration service component tackles structural repairs, content restoration, and reconstruction with a focus on preserving original finishes where possible and coordinating progress to minimize disruption. When fire damage occurs, their fire damage restoration service addresses smoke and soot removal, deodorization, and content cleaning, followed by targeted repairs to restore safety and functionality.

Customer experiences highlight the team’s dedication and consistency across projects. One client noted exceptional service after a basement flood, emphasizing clear explanations of every step, assistance with insurance documentation and submissions, efficient removal of damaged materials, and prompt setup of drying equipment to achieve rapid drying and peace of mind. Another reviewer praised the professional, prompt, and courteous service provided by Christian and the crew, while also describing challenges that arose later in a separate phase; the overall sentiment recognized the value of reliable, competent restoration when the right team is on site. Additional feedback describes professional, efficient crews from Mokena delivering thorough basement drying and repair work, and homeowners highlighting the team’s reliability, trustworthiness, and ability to restore functionality and aesthetics in kitchens, bathrooms, and living spaces. Collectively, these perspectives reflect Paul Davis Restoration’s emphasis on skilled workmanship, respectful customer service, and a thorough restoration journey from assessment through completion.

As a trusted restoration partner, Paul Davis Restoration of Will & SW Cook County, IL aims to exceed expectations by combining technical expertise with compassionate service. Their staff remains available to assess damage, outline a transparent plan, coordinate with insurers, and guide clients through the restoration process from initial contact to final walkthrough. The company’s commitment to quality, safety, and customer satisfaction positions them as a reliable choice for building restoration, fire damage restoration, and water damage restoration needs in the Will and Southwest Cook County region.

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