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Flood Pros Water Damage Restoration

Flood Pros Water Damage Restoration in Machesney Park, IL offers comprehensive water damage restoration services, helping homes recover from floods, leaks, and moisture issues.

Water Damage Restoration Service at 11137 Bertram Rd in Machesney Park, IL 61115

Operational
★★★★★
Rating: 4.9 based on 323 reviews
Address: 11137 Bertram Rd, Machesney Park, IL 61115
Phone: 18153982379
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Flood Pros Water Damage Restoration

Flood Pros Water Damage Restoration Services

Additional Repairs

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Additional Repairs is a service that covers extra fixes not included in the main job. It involves diagnosing issues, providing a quote, and completing requested minor repairs to restore functionality or extend the life of the product or system.

Air Duct Cleaning

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Air Duct Cleaning is the process of cleaning the ducts that carry air in your home or building, removing dust, debris, and mold. It involves tools that agitate and vacuum debris from supply and return ducts and components like registers, vents, and ducts.

Backup Sump Pump

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Backup Sump Pump is a safety system that activates a secondary pump when the main sump pump fails or loses power, moving water away from the basement to prevent flooding. It includes a backup power source, controls, and regular testing.

Basement Repairs

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Basement Repairs is a service that fixes and waterproofs basements to prevent leaks, dampness, and structural issues. It typically includes inspecting for cracks, repairing walls and floors, sealing surfaces, adding drainage, insulation, and finishing touches for a safe, dry space.

Basement Water­proofing

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Basement Waterproofing is a service that keeps basements dry by fixing leaks, sealing walls, and installing drainage or sump systems to prevent water from seeping in during rain or floods.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, and stain treatment with specialized equipment and cleaners to refresh and extend carpet life.

Concrete Repair

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Concrete Repair is fixing cracks, chips, or damaged areas in concrete surfaces like sidewalks, driveways, or foundations. It involves cleaning, prepping, applying patches or injections, sealing, and sometimes resurfacing to restore strength and appearance.

Concrete Sealing

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Concrete Sealing is a protective coating applied to concrete surfaces to guard against water, stains, and wear. It involves cleaning, repairing cracks if needed, then applying a sealant that penetrates or sits on the surface to extend durability and ease cleaning.

Customized Solutions

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Customized Solutions is a service that tailors products or plans to fit your unique needs, offering personalized assessment, planning, and implementation to achieve specific goals with guidance and support.

Disaster Restoration Services

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Disaster Restoration Services is help to recover homes and businesses after damage from events like floods, fire, or storms. It involves assessing damage, removing water or debris, cleaning, repairing, and restoring structure and belongings to safe, usable condition.

Emergency Services

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Emergency Services is a public system that quickly helps people in urgent danger or medical crises, coordinating police, fire, and medical responders to provide immediate lifesaving aid, safety, and rapid transportation to care facilities.

Fire Damage Restoration

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Fire Damage Restoration is a service that repairs property damaged by fire, smoke, or soot. It includes assessing damage, removing debris, cleaning and deodorizing, boarding up or securing the site, repairing structure and systems, and returning the space to safe, functional condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke and water damage, cleans soot, and restores a home after a fire. It involves safety checks, debris removal, odor control, and rebuilding or repairing damaged structure and belongings.

Flood Restoration

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Flood Restoration is a service that cleans up water damage after flooding, dries and dehumidifies spaces, removes mud and debris, prevents mold, repairs furniture and structure, and restores homes to their pre-flood condition.

Flood cleanup

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Flood cleanup is the process of removing floodwater, drying and sanitizing affected areas, and restoring damaged homes or buildings. It involves water extraction, drying, mold prevention, and repairs to return spaces to safe, usable condition.

Flood restoration

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Flood restoration is the process of cleaning up and repairing a home or building after a flood. It includes water removal, drying, sanitizing, cleaning affected areas, and fixing damage to walls, floors, and belongings to prevent mold and further harm.

Flooring

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Flooring is the service of installing or replacing the surfaces on floors, such as wood, tile, carpet, or vinyl, to improve appearance and durability. It involves measuring, removing old flooring, preparing the subfloor, and laying or finishing new material.

Foundation Crack Repair

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Foundation Crack Repair is a service that fixes cracks in a building’s foundation to restore stability and prevent further damage. It involves assessment, sealing and/or filling cracks, possibly underpinning or stabilizing the structure, and ensuring proper drainage.

Free Estimate

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Free Estimate is a service that provides a no-cost assessment of your project or repairs, where a professional visits or reviews details to estimate costs, scope, and timelines before you commit, without charging you upfront.

Home Services

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Home Services helps you find trusted local professionals to complete tasks around your home, like cleaning, repairs, plumbing, electrical work, or maintenance, coordinating appointments and ensuring quality work at transparent prices.

Leak Detection

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Leak Detection is a service that finds hidden water or gas leaks in buildings using sensors and test methods, then identifies sources, measures severity, and recommends fixes to prevent damage and waste.

Mold Remediation

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Mold Remediation is cleaning and removing mold from your home to restore safe air quality. It involves identifying the mold source, containing the area, removing affected materials, cleaning surfaces, and fixing moisture problems to prevent recurrence.

Mold Removal And Testing

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Mold Removal And Testing is a service that identifies mold in your home, tests samples to confirm types and levels, then safely removes mold and fixes moisture issues to prevent recurrence.

Mold Restoration

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Mold Restoration is a service that removes mold from walls, ceilings, and other areas, cleans and sanitizes affected surfaces, repairs water damage, and prevents regrowth to restore a safe, healthy indoor environment.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and fixing spaces after mold grows, including removing mold, drying damp areas, cleaning affected surfaces, and repairing damaged walls or belongings to restore a safe, clean indoor environment.

Mold inspection

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Mold inspection is a professional check to find mold growth in a building. It involves a visual survey, moisture checks, and possibly air and surface sampling to identify where mold is, how much there is, and what caused it, then suggest fixes.

Mold mitigation

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Mold mitigation is a service to remove mold and prevent its return after water damage. It involves locating moisture, removing contaminated materials, cleaning and sanitizing surfaces, drying the area, and applying preventative solutions to stop future growth.

Mold remediation

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Mold remediation is cleaning and removing mold from your home and fixing the moisture problem that caused it, including inspecting, safely removing contaminated materials, cleaning surfaces, and preventing future growth.

Roofing

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Roofing is the service of installing, repairing, or replacing a roof to keep a building dry and protected. It involves choosing materials, measuring and cutting, underlayment, insulation, flashing, and ensuring watertight seams and proper drainage.

Service Call

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Service Call is a request to bring expert help or maintenance to you, usually by phone or online, then a technician visits or guides you through steps to diagnose, fix, or perform needed work at your location or remotely.

Sewage Backup

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Sewage Backup covers cleaning and restoring areas affected when sewer water or waste flows back into a home or building plumbing, including removing contaminated material, sanitizing surfaces, and fixing pipes to prevent future backups.

Sewage Clean Up

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Sewage Clean Up is a service that removes and cleans up wastewater and debris from spills or backups, sanitizes the area, eliminates odors, and restores safety and cleanliness for homes or facilities.

Sewage Cleanup

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Sewage Cleanup is a service that removes and cleans up spilled or backed-up wastewater from homes or buildings, sanitizing contaminated areas, removing waste, and restoring safe, dry conditions while following health and safety rules.

Sewage cleanup

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Sewage cleanup involves safely removing and cleaning up wastewater, sludge, and contaminated materials after a sewer overflow or spill, preventing health risks and restoring cleanliness through sanitation, deodorization, and proper disposal.

Upholstery Cleaning

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Upholstery Cleaning is a service that removes dirt, stains, and odors from furniture fabrics like sofas, chairs, and cushions using specialized cleaning methods, vacuums, and sometimes gentle detergents to refresh and protect the fabric.

Water Leak

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Water Leak is a service that detects and locates hidden leaks in pipes or fixtures, assesses water loss, and provides quick repair or mitigation steps to prevent damage and waste, using sensors, testing, and guidance for repair options.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes the area, and fixes damaged structures, floors, and belongings while restoring safety and preventing mold.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or flooding, dries the area, removes contaminated materials, and treats surfaces to prevent future mold, restoring safety and reducing health risks.

Water removal

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Water removal is the process of taking excess water away from a flooded area or wet material to dry it out. It involves pumps or pumps, extraction tools, and safe handling to reduce moisture, prevent damage, and prepare for repairs or restoration.

Waterproofing Solutions

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Waterproofing Solutions is a service that protects buildings from water damage by sealing foundations, walls, and roofs with protective coatings, membranes, or sealants to prevent leaks and moisture intrusion.

Wood Flooring

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Wood Flooring is the installation and upkeep of natural wood floorboards in rooms, involving planning, subfloor prep, cutting to fit, fitting planks, finishing with stain or protective coats, and occasional sanding or repairs to keep floors looking good and durable.

Yearly Cleaning

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Yearly Cleaning is a thorough annual cleaning service that refreshes your space by dusting, sanitizing, and deep cleaning floors, fixtures, and hard-to-reach areas to restore shine and maintain a healthy, organized environment.

Yearly Inspections

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Yearly Inspections is a regular service that checks equipment, systems, or properties once per year to ensure safety, performance, and compliance. It involves a comprehensive review, testing, note of issues, and recommended fixes or maintenance steps.

Flood Pros Water Damage Restoration Reviews

Libby Hoffman
Libby Hoffman
5 ★★★★★
Johnny was very thorough with all four pieces of furniture. We have a toddler grandson who joins us everyday so it was just time for a good cleaning. He did a great job. They look brand new. Thank you!
Brita Peterson
Brita Peterson
5 ★★★★★
Flood Pros did our remediation from water damage and the rebuild. They were professional and easy to work with, and our insurance was able to work well with them too. Every person who came to my house was polite and considerate of our space, asked for feedback and showed us what they were doing. When there were several workers here together their conversations were friendly and appropriate between each other, which made being home while they worked comfortable for me and my family. They always called well before they showed up. One time I missed the call and had just woke up when a painter arrived. Without me asking he offered to come back in 30 minutes, which was much appreciated. All the professionals took pride in their work, going beyond what was required to be sure everything looked finished and beautiful. There were some times I could not be there while things were being done and I felt comfortable enough to let them enter the house. They were mindful of our pets and left everything clean, safe and secured when they left. There were times when I was unresponsive to calls from the office because I was busy, but Casey was patient and understanding while staying persistent to be sure I was satisfied and that everything could move forward. I can't recommend Rockford Flood Pros enough. Thank you for saving our house!
Josh
Josh
5 ★★★★★
I just wanted to leave a positive review for Jenny and her crew. She was great to work with, very reasonable and understanding not only with the work and price but she also expressed her concerns and condolences towards our situation in general on a more personal level than strictly business. I'd highly recommend her and her crew. They did amazing work and made it possible for us to be able to move back into our home sooner.
Jo Ellyn treadman
Jo Ellyn treadman
5 ★★★★★
EDIT OF ORIGINAL REVIEW. I was not aware of the following items at the time of the original review. The outside site was cleaned up. However the interior in basement needed a vacuum and wipe down cleanup of cement and small debris on pipes, floors, and water softener lid has permanent cement that could have been washed off. There is cement residue in bottom of sump pump from cleaning of tools in laundry tub. There is a septic system and we would never clean tools that had cement on them in the laundry tub. The interior of the windows had some cut out areas along edges created when cutting out old windows. There was some cement put on the area but gaps were left. They were not cemented over to keep a clean line of the edge of the window. Looks sloppy and unprofessional. Some Picture’s attached. The lids on the outside of window wells are too big and not aligned correctly on top of the well. Flood pros removed 50+ year old basement windows and window wells. (5 total). The team was efficient and polite. The site was cleaned up and dirt smoothed back around the windows. The original bid did not include changing the dryer vent from the window. The new vent could not go through the new blocked glass windows. We bought a new outlet vent and flood pros cut the necessary hole for new vent. At no further cost on the original estimate. Very satisfied with the work done.
A H
A H
5 ★★★★★
⭐️⭐️⭐️⭐️⭐️ We came home around 9:30 PM to find water throughout our house and immediately called Flood Pros. Caleb and Johnny responded quickly and were incredibly thorough in explaining the entire mitigation process. They made us feel calm and reassured during a very stressful situation, which meant so much to us. We truly appreciate their professionalism and care while handling the mitigation. We’re looking forward to working with the rest of the Flood Pros team as we move into the restoration phase.
Angela Fryer
Angela Fryer
5 ★★★★★
Flood Pros was great. They came to assess the damage within an hour of calling them. The process was explained clearly and their assistance working with insurance was invaluable. Mike was completely courteous and professional throughout the process.
Sophia Darr
Sophia Darr
5 ★★★★★
Chris came out to give me a quote and explained things clearly. Kyle came out to do the job and was so nice and helpful! He did an amazing job and took the time to update me as he worked. We will definitely recommend FloodPros for their prompt response and quick service. Thank you!
Kim Devine
Kim Devine
5 ★★★★★
Flood Pros has been wonderful to work with! From the office staff who received our phone call, to Chris who came out quickly to assess our water damage and Rich who set up the drywall, dryers and dehumidifier. We highly recommend Flood Pros!
Brianna Williams
Brianna Williams
5 ★★★★★
Basement windows kept leaking every time it rained. Flood pros team came in installed beautiful new set of windows and windows wells such amazing group of guys highly recommend them. Their team was amazing great jobs guys. Thanks Jose Rocha, Juan and Jeravdo 😊
Kris Kullberg
Kris Kullberg
5 ★★★★★
Thank you so much for the fantastic job you did in helping restore our home. The workers were professional, helpful and accommodating to our needs. A special thanks to Hailey who went to bat with our insurance company to negotiate a fair settlement. We highly recommend Flood Pros. Before and after photos.
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About Flood Pros Water Damage Restoration

Flood Pros Water Damage Restoration serves the Machesney Park area with comprehensive services designed to protect homes and businesses from the devastating effects of water, fire, mold, and structural damage. Located at 11137 Bertram Rd, Machesney Park, IL 61115, the company operates as a trusted partner for residential and commercial clients needing rapid response, thorough mitigation, and durable rebuilding. The team emphasizes customized solutions that address each property’s unique conditions, including water removal, flood restoration, and disaster restoration services, while offering preventative measures such as basement waterproofing and foundation crack repair. Their approach combines technical expertise with compassionate customer service, ensuring families feel informed and supported throughout every phase of restoration. In addition to emergency services, Flood Pros provides air duct cleaning, mold remediation and testing, asbestos testing service, and extensive building restoration work to restore indoor air quality, structural integrity, and overall comfort. The service catalog encompasses both immediate mitigation and long-term solutions, including water damage-related cleanup and repair, sewage cleanup, and back-up sump pump support to reduce future risk. The company also offers carpet and upholstery cleaning, flooring and wood flooring restoration, concrete repair and sealing, and roofing enhancements to improve resilience against future incidents. Through proactive communication and transparent estimates, customers receive free estimates and clear, timelines-based planning for each project. The team coordinates closely with insurance providers to facilitate smooth processing and prompt restoration, while maintaining high standards of safety and craftsmanship. Flood Pros’ dedication to the community is evident in its attentive service, prompt response times, and meticulous workmanship, helping homeowners recover quickly and return to comfortable, secure living spaces. With services ranging from mold removal and testing to fire damage cleanup and repair, and from leak detection to yearly inspections, Flood Pros stands as a reliable partner for comprehensive property restoration and ongoing prevention.

Water Damage Restoration Service

Flood Pros Water Damage Restoration in Machesney Park, IL offers rapid water extraction, moisture assessment, mold remediation, and complete damage restoration to restore your property safely and efficiently.

Asbestos Testing Service

Flood Pros Water Damage Restoration in Machesney Park, IL offers professional asbestos testing services to identify hazardous fibers, ensuring safe remediation and compliant, thorough restoration after water damage.

Building Restoration Service

Building Restoration Service by Flood Pros Water Damage Restoration in Machesney Park, IL offers expert flood cleanup, structural drying, mold remediation, and complete restoration to revive homes after water damage with efficiency and care.

Waterproofing Service

Flood Pros Water Damage Restoration offers expert Waterproofing Service in Machesney Park, IL, protecting basements and foundations from leaks, preventing mold growth, and ensuring long-lasting dryness with trusted, thorough sealing and energy-efficient barriers.

Water Damage Restoration Services Near You

Stanley Steemer
★★★★★ 4.9 (1037 reviews)
9958 N Alpine Rd Ste 100, Machesney Park, IL 61115