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Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service

Name: Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service
Address: 1111 W Morton Ave #6, Jacksonville, IL, 62650, US
Telephone: 12179034227
Rating: 4.8

Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service in Jacksonville, IL offers comprehensive water damage restoration and 37 services to restore homes and prevent further damage. Trusted expertise for plumbing, drainage, and emergency recovery.

Water Damage Restoration Service at 1111 W Morton Ave #6 in Jacksonville, IL 62650

Operational

★★★★★

Rating: 4.8 based on 84 reviews

Address: 1111 W Morton Ave #6, Jacksonville, IL 62650

Phone: 12179034227

Emails:

[email protected]

Website: http://www.rotorooter.com/

Employees: 5000

Hours:

Monday Open 24 hours

Tuesday Open 24 hours

Wednesday Open 24 hours

Thursday Open 24 hours

Friday Open 24 hours

Saturday Open 24 hours

Sunday Open 24 hours

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Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service Services

Drain cleaning

Roto-Rooter’s plumbing professionals are available 24/7 to provide all types of drainage service. At Roto-Rooter we unclog and clean drains, perform routine drain maintenance, provide emergency drain cleaning services, and unclog and clean main sewers.

Faucet installation

DIYers report removing the old faucet is the most difficult part of installing a new one. Years of use can result in mineral buildup, rusted fittings, hard-to-reach nuts and bolts, and clogged pipes. Roto-Rooter can help install a new one in under an hour!

Faucet repair

The faucet in your kitchen, bathroom, our outdoors may leak from time to time. It may even spray water in a wayward direction or become loud and squeaky. These problems are common and need to be addressed. If you find it too much to DIY, call us at Roto-Rooter to help!

Flood cleanup

Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything

Flood restoration

Roto-Rooter IICRC certified water restoration crews are here to make sure the water extraction process is done in a quick, safe and professional manner. We will remove any contaminated items, dry and filter the air, as well as control the spread of air born mold and other harmful agents.

Garbage disposal installation

Do you want a garbage disposal installed or is your jammed garbage disposal still not working? Give Roto-Rooter a call for some expert service. We will make recommendations that suit your home's needs and can install a new system same-day!

Garbage disposal repair

If you are ready for a garbage disposal replacement, it’s important to choose a quality unit for your kitchen sink. Garbage disposals vary in size and horsepower, so finding the right one takes a little work. Roto-Rooter can help you find the perfect fit for your kitchen plumbing.

Mold damage restoration

Our professionals are Applied Microbial Remediation Technician (AMRT) certified to perform mold remediation and other water cleanup services in compliance with industry standards. We also use equipment than can handle mold removal, leak detection, water extraction, drying, sanitizing and deodorizing

Mold mitigation

Once the structural or plumbing issue causing the mold is repaired, our technicians will remove unsalvageable contents and use High Efficiency Particulate Air (HEPA) air scrubbers, vacuums, dehumidifiers and antimicrobial chemicals to eradicate the growth and disinfect the structure.

Mold remediation

Outdoor plumbing system repair

Dealing with outside plumbing can be a challenge, especially if you have a large area to maintain. You need to worry about everything from clogged outdoor drains to septic tanks, sewer lines, and more. Roto-Rooter’s experienced plumbers can keep everything running smoothly, season after season.

Plumbing

Plumbing Service

Plumbing fixture installation

When you need expert fixture repair or installation, Roto-Rooter is trusted for both residential and commercial plumbing needs. Our licensed plumbers handle everything from minor leaks to complete fixture replacements. We work with all brands and types—or your home, office, or commercial facility.

Plumbing leak detection

Roto-Rooter provides water leak detection and water leak repairs. We can locate the source of your water leak and help advise you on a variety of leak repair options. Whether the leak is in your slab or behind a wall, we can find it.

Plumbing leak repair

When it comes to a water pipe leaking, time is everything. A quick fix can stop the damage, but permanent solutions come from professionals. Roto-Rooter can fix your water leak 24/7/365 — even on holidays and weekends. We offer pipe repair, leak detection, and long-term solutions.

Plumbing pipe repair

Plumbing services

Our familiar jingle says it all – Trust Roto-Rooter to solve all your plumbing and drain problems fast. Roto-Rooter is North America’s #1 provider of residential plumbing repair and drain service.

Repair water fixtures

Sewage cleanup

From flooded basement cleanup to sewage damage cleanup, we cover it all professionally and efficiently. We also work closely with your insurance company to provide the necessary images and information they require.

Sewer cleaning

Sewer repair

There’s a reason that Roto-Rooter has been America’s choice for sewer line services since 1935. We’re available 24/7/365, and our transparent pricing ensures an honest quote with no surprises. And Roto-Rooter guarantees its work so you won’t have to worry.

Sewer repair and replacement

Though trenchless techniques like pipe lining and pipe bursting are great in circumstances, traditional trenching and pipe replacement is in no way antiquated. With a responsible and qualified group of plumbers, care can be taken to preserve existing landscaping and other fixtures.

Shower installation

If you need to replace your showerhead because it’s outdated or you want to save more water with a newer, low-flow model, the plumbing professionals at Roto-Rooter are here to help.

Shower repair

Whether you're dealing with a dripping shower faucet, a clogged shower drain, or considering a complete shower replacement, we provide comprehensive solutions tailored to your requirements.

Sump pump installation

Sump pumps are absolutely essential to a basement home, but it's important to understand what sump pump type is best for your house. There are a number of options available, depending on your needs and your current plumbing infrastructure. Contact a Roto-Rooter plumbing professional to install.

Sump pump repair

Toilet installation

Roto-Rooter’s licensed plumbers can install your toilet quickly and correctly the first time. Whether it’s a basic replacement or a complex remodel, our team has the tools and know-how to get it done right. Schedule your appointment now to get started.

Toilet repair

Does your bathroom have toilet plumbing problems? Roto-Rooter can get your bathroom back into working order.

Water Damage

Water Damage Service

Water Treatment Systems

Water Treatment Systems Service

Water damage-related cleanup & repair

Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with standards for professional water damage and flood damage restoration.

Water damage-related mold removal

Roto-Rooter’s water damage experts are available 24/7, 365 days a year, to remove any harmful mold growth you may have in your home or business.

Water heater installation

Water heaters are mechanical and prone to aging and wear. There are many options to choose from and your Roto-Rooter professional can help guide you in choosing the right size and kind depending on your household. They will quickly disconnect and remove your old tank and install the new one.

Water heater repair

When you rely on Roto-Rooter for water heater repair, maintenance or replacement, you can expect professional service from skilled plumbing experts.

Water removal

Our water restoration professionals are fully trained and certified to extract water in areas affected by excessive water and sewage damage. We utilize an approved process that also offers protection against germs, mold, mildew and odors.

Water tank installation

Roto-Rooter offers 24-hour emergency water heater service. We service conventional and tankless water heaters, whether gas or electric. Your household will have hot water again as quickly as possible - in many cases, the same day.

Water tank repair

When you rely on Roto-Rooter for water heater repair, maintenance or replacement, you can expect professional service from skilled plumbing experts.

Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service Reviews

Sherri Lindgren

5 ★★★★★

Anthony arrived earlier than expected. He was friendly and professional. He took time to explain what he was going to do and how it was going to be done. Also, he scheduled an appointment for later in the week to have someone come back out to do a camera inspection to determine if any other work would need to be done. I would recommend Roto-Rooter to anyone. Thank you Anthony for coming out on a Sunday. Much appreciated.

Toya North

5 ★★★★★

I’m very impressed by how quickly we were able to get an appointment. They came with in a few hours and checked out our problem. They gave us our cost & various ways to pay for their services. Our sewage pump was replaced the same day. No wait since we were serviced on a Saturday & I would definitely use Roto- Rooter again & recommend their services. Also all repairs are under warranty for a year if anything goes wrong. Very thankful our basement stayed cleaned during this process and things did not overflow!

Angelica Del Real

5 ★★★★★

I just had a sewer drain replaced. It was a 2 day job and Matt and Stephen were great! They were very professional and did their best to answer any/all questions I had. They even found a few other problems and went ahead and took care of them for me. I am so grateful for all of their hard work! Thank you, Matt and Stephen!

Ralph

5 ★★★★★

First off I called Mike Williams plumbing & they sent someone to do the job. He looked at the clogged pipe and said he can't do anything about it & still charged me $99. I called Roto Rooter & Conner got the sewage pipe cleaned out in a short time. Conner was professional nice & informative. I highly recommend him & Roto Rooter.

Tyler Weckmann

5 ★★★★★

Repeat customer, and I will continue to be for all my plumbing needs. Had piping crack behind my washer/dryer, pouring out and draining through the floor into the basement. Requested Stephen again, since he did great work with replacing my water heater last time, and he repaired the piping quick and efficiently. Was extremely helpful and knowledgeable about all my questions and concerns about other plumbing work I’m looking to get done. Will be retaining a long term customer!

Jillian Horn

1 ★☆☆☆☆

I'll start by saying we've used Roto-Rooter previously and the experience was good, but not this time. We called because we had a leak in the basement, and we knew we needed to update the outside plumbing from our house to the street and asked for a quote on that. The plumber comes on time, and states he wasn't able to fix it because the pipe basically has disintegrated, but he blew some debri out, didn't take long at all. Then the representative who would be giving the quote comes and he shows me with the camera the pipe and from that point to the street was good. I then ask how much it would be to fix the broken pipe, he came back with $5,000 to $7,000, seems a bit much but okay. We call my husband and go over everything with him and he asked what it would cost to replace the water line and pipes from the house to the street, he's on the phone with the representative, and the plumber asked me if I could pay him so he could be on his way, I said of course and got my checkbook, I asked how much and he said $462! I paid it but I'm still pissed that I did. While I paid, the rep went and figured the estimate and came back with $14,000. They were here for an hour and did nothing, I basically paid for an outrageous estimate! We were supposed to receive the email of the estimate, I really wanted to see how they broke it down but of course we never received the email. We'll never use them again. I emailed my info in response to Roto-Rooter and still haven't heard anything! Do not recommend this company.

Andrew Barlow

5 ★★★★★

Unbelievably helpful both with this call and future knowledge. You definitely will be happy with these guys. We had JD and Mickey helping us. If I could give more than 5 stars I would!

Christina Brooks

1 ★☆☆☆☆

This is a long review but it’s only to explain why I’m giving one star and it’s definitely a review that I wish I would have seen before getting the work done. I’m giving 1 star only because they did the work, if I could give a negative amount of stars then I would. The reason I’m not giving more is because Roto-Rooters men took complete advantage of us being a young family that were overly trusting and just starting off their adult life. Our basement drain backed up during a bad storm and there was about a 4ft area that had water on it. We were HIGHLY advised to make a claim to our insurance, there was minor damage to a few of our items and there was dirt/residue left on the floor and Bob said that they’d get it cleaned and our insurance would take care of all costs when it came to cleaning and replacing the items that had to be thrown away. I was promised many times by Bob that we wouldn’t have to pay a penny and that it would all be taken care of by insurance. The part where they lied and took advantage of us was both when we were promised over and over that we wouldn’t have to pay anything and then when they used an insane amount of fans that they said were “necessary” to dry the area that was cleaned. Keep in mind that it was an unfinished basement with a concrete floor so no carpet or wood was involved. They used 12 industrial grade fans, running 24hrs a day, for 4 days, to dry a 4ft area in a 750sqft basement. The fans kept tripping our breaker anytime we used any appliances and they were so loud that you could hear them from outside. At the time I didn’t know how much they were charging us per fan per day but the insurance adjuster came out and assessed everything and told me that he didn’t even know how they fit so many fans in that area first of all and second that each fan was like $60/day. He said that the amount of fans they used was excessive and that they weren’t going to cover the full balance so now I’m stuck with a $1,700 bill (that I definitely can’t afford) from Roto-Rooter after being assured and promised over and over that it was going to fully be taken care of. I’ve tried talking to Roto-Rooter and they said I can make payments on the balance but they won’t take anything off regardless of how excessive anyone thinks the fans were. So to conclude, sure they’ll do the work and a good job but if I were you I’d keep real close tabs on what they use and how much because they definitely aren’t being honest about what’s really “ Necessary”

Brad Probst

5 ★★★★★

This was the most professional contractor experience I’ve ever had — one of the most professional companies, period. They answered the phone promptly, had a friendly, caring intake person, and had someone onsite within a few hours. Throughout the process, they kept me informed via text and email. The new water heater install was done thoroughly and with great attention to detail. While probably not the lowest price, it was definitely fair for the level of service and workmanship — and going cheap can often end up costing more. The work was excellent, and Owen was great to work with. I would absolutely recommend them and use them again. Finally found a “keeper” for plumbing!

Pat Schneider

5 ★★★★★

Owen was very informative. He solved our problem with our drains. Very respectful and polite. Excellent service. Would recommend him to others.

About Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service

Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service operates as a trusted water damage restoration service offering comprehensive expertise in plumbing, drainage, and restoration solutions. Located at 1111 W Morton Ave #6 in Jacksonville, IL 62650, the company emphasizes a client-centric approach focused on rapid response, thorough assessment, and long-term reliability. The organization supports a broad spectrum of services designed to address emergency and routine needs, including drain cleaning, sewer repair and replacement, sewer cleaning, and extensive plumbing work. With a mission to restore both property and peace of mind, the service team emphasizes clear communication, transparent pricing, and dependable scheduling to minimize disruption for homeowners and businesses alike. The company’s category reach spans Plumber, Contractor, Drainage Service, Excavating Contractor, and Water Damage Restoration Service, underscoring its capability to handle complex projects from initial assessment through final restoration.

In terms of service offerings, the team provides drain cleaning, faucet installation and repair, shower installation and repair, toilet installation and repair, and a broad array of plumbing services. They also address less visible yet critical needs such as plumbing leak detection, plumbing leak repair, and plumbing pipe repair, ensuring integrity of the home’s water system. The plumbing division covers water heater installation and repair, water tank installation and repair, and outdoor plumbing system repair, reflecting both indoor and exterior system expertise. For project scope involving fixtures, the company performs garbage disposal installation and repair, and repair of various water fixtures, helping to optimize efficiency and reduce waste. Comprehensive emergency responses include flood cleanup and flood restoration, as well as water removal and the mitigation of mold damage, restoration, and remediation. The restoration suite extends to water damage-related cleanup and repair, and water damage-related mold removal, highlighting a full-cycle approach to water events.

The firm also emphasizes preventative and restorative strategies through services like mold mitigation, mold remediation, and proactive mold damage restoration, aiming to minimize health risks and structural damage. For larger scale or complex projects, the company demonstrates capability in excavation and heavy-duty tasks via its Excavating Contractor and broader contractor services, ensuring that complex site work and utility relocations are performed with care and compliance. Customer-focused processes are reflected in the company’s commitment to timely appointments, professional staff, and transparent communication about costs, options, and timelines. The team’s emphasis on professional conduct, thorough workmanship, and warranty-backed results aligns with the needs of families and businesses facing water-related emergencies or ongoing plumbing concerns. As a result, Roto-Rooter is positioned as a reliable partner for both immediate remediation and long-term maintenance, delivering practical, durable solutions across the spectrum of drainage, plumbing, and water damage restoration services.

Plumber

Roto-Rooter Plumbing, Drain, & Water Damage Cleanup in Jacksonville, IL offers expert plumbing services, emergency repairs, drain cleaning, repiping, water damage remediation, and reliable, up-front pricing with 24/7 availability for homes and businesses.

Contractor

Contractor-provided services by Roto-Rooter in Jacksonville, IL include expert plumbing installations, emergency repairs, drainage solutions, and thorough water damage cleanup, with reliable scheduling, upfront pricing, and certified technicians ensuring quality, safety, and rapid restoration.

Drainage Service

Roto-Rooter’s Drainage Service in Jacksonville, IL quickly locates and clears clogs, restores proper flow, and prevents future backups with expert drain cleaning, sewer line inspection, and reliable plumbing solutions for homes and businesses.

Excavating Contractor

Roto-Rooter’s Excavating Contractor services in Jacksonville, IL provide reliable site prep, trenching, and heavy-duty digging for plumbing installations, sewer line repairs, and drainage projects, backed by expert crews, safety, and timely cleanup.

Water Damage Restoration Service

Roto-Rooter’s Water Damage Restoration Service in Jacksonville, IL quickly removes water, dries and dehumidifies, cleans mold and contaminants, and restores your home with professional restoration, ensuring safety and peace of mind after floods, leaks, or storm damage.