Casualty Recovery Group, Inc.

Casualty Recovery Group, Inc. Reviews

Daniel Brust

1 ★☆☆☆☆

Bad ,bad , beware bad business do not use ,had a fire in my home his employees stoled all my dads and mothers jewelry all of it never it returned along with many other things , bad company crooks ,i would give them negative rating if I could

About Casualty Recovery Group, Inc.

Casualty Recovery Group, Inc. is a full-service disaster recovery and property restoration company located at 7705 W 99Th St, Hickory Hills, IL 60457. The firm specializes in comprehensive water and fire damage restoration services, offering rapid response, thorough assessment, and professional remediation to minimize secondary damage and restore properties to pre-loss condition. The team emphasizes careful containment, moisture mapping, and advanced drying techniques to protect structural integrity and personal belongings. Their approach combines industry-standard practices with compassionate customer service to guide clients through every step of the recovery process.

In addition to water damage restoration, Casualty Recovery Group, Inc. provides fire damage restoration services, helping homeowners and business owners recover from the impact of flames, smoke, and soot. The company also offers janitorial services to support ongoing cleanliness and sanitation in commercial or residential spaces, ensuring environments are safe and presentable during and after the recovery process. For clients facing displacement or logistical challenges, the moving and storage service assists with secure relocation and temporary storage of belongings, facilitating a smoother transition while repairs are underway. This suite of services positions the company as a trusted single-source partner for disaster response, cleanup, and property restoration needs.

The staff at Casualty Recovery Group, Inc. is trained to handle sensitive situations with professionalism and empathy. They perform detailed inspections to document damage, design tailored mitigation plans, and coordinate with insurance providers to streamline claims. Their restoration workflow emphasizes safety, adherence to local regulations, and transparent communication, ensuring clients understand the timeline, scope, and estimated outcomes of each phase. With a focus on reliability and quality, the company aims to reduce downtime, preserve as much of the client’s property as possible, and restore normalcy after disruptive events.

Clients can expect a structured process that begins with a careful assessment, followed by containment and moisture control for water events, or board-up and remediation for fire incidents. After stabilization, professional cleaning, deodorization, and sanitization are performed, with content restoration services available when appropriate. The moving and storage solutions provide secure handling of belongings, while janitorial services support post-restoration facility cleanliness and ongoing maintenance. Casualty Recovery Group, Inc. remains committed to delivering dependable, comprehensive, and customer-focused restoration services to residents and businesses in Hickory Hills and the surrounding communities.

While the company seeks to uphold integrity and accountability, potential customers are advised to review experiences and feedback from the community to form a balanced view. It is important to note that some reviews may reflect isolated allegations that should be considered within the broader context of the company’s service history and ongoing efforts to address customer needs. Prospective clients are encouraged to communicate clearly, request written plans, and verify licensing and certifications to ensure alignment with expectations and requirements.