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Quality Assurance Restoration

Quality Assurance Restoration provides expert water damage restoration services at 7125 W Gunnison St Suite 202, Harwood Heights, IL 60706, offering a wide range of damage mitigation and recovery solutions.

Water Damage Restoration Service at 7125 W Gunnison St Suite 202 in Harwood Heights, IL 60706

Operational
★★★★★
Rating: 5.0 based on 45 reviews
Address: 7125 W Gunnison St Suite 204, Harwood Heights, IL 60706
Phone: 17087165161
Emails:
Hours:
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday 8AM-12PM
Sunday 8AM-12PM
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Quality Assurance Restoration

Quality Assurance Restoration Services

Basement Flooding

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Basement Flooding is a service that helps prevent and resolve water buildup in your home’s basement, including moisture assessment, sump pump checks, drainage fixes, and water removal to keep basements dry and safe.

Burst Pipes

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Burst Pipes is a home emergency service that quickly fixes ruptured or leaking water pipes, stops flooding, locates the break, replaces damaged sections, tests the system, and ensures safe water flow to restore normal plumbing fast.

Carpets And Floor Coverings

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Carpets And Floor Coverings is a service that helps you choose, install, clean, and maintain various floor options like carpets, rugs, vinyl, and laminate to improve comfort, style, and durability in homes or offices.

Carpets Cleaned

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Carpets Cleaned is a service that removes dirt, stains, and odors from carpets using vacuuming and gentle cleaning methods, often with hot water extraction, leaving the carpet refreshed, brighter, and dry-ready to walk on.

Claim Process

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Claim Process is a service that guides you through filing an insurance or warranty claim, collecting required documents, submitting details, tracking progress, and receiving a decision or payout as efficiently as possible.

Cleaning And Restoration

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Cleaning And Restoration is a service that cleans and fixes damaged spaces or items, removing dirt, mold, or water damage, and restoring them to good, usable condition through cleaning, drying, repairing, and sometimes odor removal.

Drying And Dehumidification

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Drying and Dehumidification helps remove excess moisture from air and surfaces to prevent mold, musty smells, and damage. It involves drying wet areas, controlling humidity with machines or ventilation, and maintaining a safe, comfortable environment.

Eliminate Smells

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Eliminate Smells is a service that identifies strong, unwanted odors in a space and uses cleaning, ventilation, and odor-neutralizing methods to remove them, improving air quality and creating a fresher environment.

Fire & Smoke

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Fire & Smoke is a service that tackles fire safety, smoke detection, and cleanup. It involves risk assessment, containment, extinguishing or preventing spread, ventilation, and restoring property, with safety and prevention at its core.

Fire & Smoke Odor Control

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Fire & Smoke Odor Control is a service that removes smoke smells and soot after a fire, deodorizing air and surfaces, cleaning furnishings, ductwork, and fixtures, and restoring indoor air quality to safer, more normal conditions.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home or business after a fire. It includes assessing damage, removing soot and debris, cleaning and sanitizing, repairing structural issues, and restoring insulation, walls, and finishes.

Flooring

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Flooring is the service of installing, replacing, or repairing the surface of a floor. It involves choosing materials like wood, tile, or carpet, preparing the subfloor, measuring and cutting, laying and securing the material, and finishing with edges and coatings for durability and look.

Freezing Pipes

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Freezing Pipes helps prevent and fix burst or blocked water lines caused by cold weather. It includes tips to insulate, keep faucets slightly open, use heat sources safely, and professional repair if pipes have frozen or burst.

Hail Damage

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Hail Damage is a service that checks and fixes damage from hailstones on vehicles or property, including inspections for dents, panels, and roof damage, and may involve repairs, paint touch-ups, or replacement parts to restore appearance and protect from further harm.

Hoarding Cleanup

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Hoarding Cleanup is a service that helps people safely sort, remove, and organize items from a cluttered home. It involves assessment, sorting, debris removal, cleaning, and sometimes arranging ongoing support to reduce clutter and improve safety and living space.

Home Water

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Home Water is a service that helps households manage, monitor, and improve their drinking water, offering filtration options, testing, and maintenance guidance to ensure clean, safe water for daily use.

Home Water Damage

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Home Water Damage is a service that helps fix water problems in houses, such as leaks, floods, or burst pipes. It includes assessing damage, removing water, drying and dehumidifying, cleaning, sanitizing, and repairing affected walls, floors, and systems.

Junk Removal

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Junk Removal is a service that picks up and disposes of unwanted items from homes or businesses, sorting usable items for recycling or donation and hauling away trash, often including large or bulky objects to clear space safely and efficiently.

Leaking Faucets

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Leaking Faucets is a plumbing service that fixes dripping taps, replaces worn washers, handles, and seals, and can diagnose issues causing leaks to save water and prevent damage in homes or businesses.

Leaking Pipes

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Leaking Pipes is a service that detects, locates, and fixes leaking water pipes in homes or buildings, preventing water damage by repairing or replacing faulty pipes, seals, or fittings, and ensuring safe, efficient water flow.

Leaking Roof

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Leaking Roof is a service that identifies, repairs, and prevents water leaks in roofs, including inspecting shingles, flashing, and seals, fixing damaged areas, and applying waterproofing to keep interiors dry and protected from rain.

Odor Control

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Odor Control is a service that reduces and manages unpleasant smells in spaces by applying odor-neutralizing products, improving air quality, and maintaining a fresher environment through regular monitoring and targeted treatment.

Odor Elimination

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Odor Elimination is a service that removes unpleasant smells from spaces or items, using cleaning, deodorizing agents, and ventilation to neutralize odors at the source, leaving the area fresh and odor-free.

Packing Out

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Packing Out is the process of leaving a place by removing all personal belongings, trash, and items you brought, so the area is clean and empty, like you were never there. It involves gathering, packing, and taking everything away responsibly.

Pipes Leaking

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Pipes Leaking is a service that identifies and fixes dripping or cracked pipes, slowing leaks, preventing water waste, and restoring proper water flow in homes or buildings through inspection, repair, and replacement of faulty pipes and seals.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and systems that bring water in and take waste out of buildings. It covers leaks, blockages, fittings, and routine inspections to keep sinks, toilets, and showers running smoothly.

Removing Moisture

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Removing Moisture is a service that dries out spaces or objects by lowering humidity and removing water. It involves measuring moisture, using dehumidifiers or drying equipment, and ensuring surfaces are dry to prevent damage and mold.

Renter Insurance

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Renter Insurance is a policy that helps protect your personal belongings in a rented home. It covers loss or damage from things like theft or fire, plus liability if someone is hurt there. You pay a monthly premium for this protection.

Roof Leaks

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Roof Leaks is a service that identifies, inspects, and fixes areas where water seeps through your roof, stopping leaks, repairing damaged shingles or flashing, and sealing the roof to protect your home from water damage.

Roof Shingles

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Roof Shingles is a service where damaged or old roof coverings are replaced with new shingles to protect your home from weather. It involves removing worn materials, checking underlayment, and installing durable, weatherproof shingles in proper alignment and sealed joints.

Roofing

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Roofing is the service of repairing, replacing, or installing the roof of a building. It involves inspecting the roof, fixing leaks, choosing materials, and laying new shingles or other coverings to protect the structure from weather.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of wastewater spills from drains, sewers, or plumbing. It involves stopping the source, containing the spill, removing contaminated water and debris, decontaminating surfaces, and preventing health risks.

Sewer Backup

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Sewer Backup is a service that cleans and restores areas affected by sewage backing up into drains. It includes safety gear, pumping out water, removing waste, sanitizing surfaces, and preventing mold or further damage after a sewer issue.

Sewer System

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Sewer System is a city service that collects and transports wastewater from homes and businesses to treatment plants, using networks of pipes, pumps, and vents. It involves maintenance, cleaning, repairs, and monitoring to prevent clogs, leaks, and overflows.

Smoke Odor Control

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Smoke Odor Control is a service that removes or neutralizes cigarette and wildfire smoke smells from homes, offices, or vehicles using cleaning, filtration, ventilation, and odor-neutralizing treatments to improve air quality and leave spaces smelling fresh.

Structural Restoration

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Structural Restoration is a service that repairs and strengthens buildings or structures, fixing damaged components, improving stability, and restoring safety and usability through measures like assessment, material replacement, reinforcement, and code-compliant upfits.

Water Damage Claims

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Water Damage Claims is a service that helps you report and manage damage from leaks or flooding. It involves assessing damage, filing a claim with your insurer, calculating costs, coordinating repairs, and handling payouts efficiently.

Water Emergency

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Water Emergency is a service that helps communities respond to urgent water-related issues, such as outages, contamination, or shortages, by coordinating rapid assessment, safe storage, communication, relief supplies, and restoration steps to protect health and safety.

Water Intrusions

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Water Intrusions is a service that detects and analyzes unwanted water entry into buildings or systems, identifying sources, assessing damage, and coordinating steps to mitigate leaks, dries areas, and prevent future water damage.

Water Leak

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Water Leak is a service that detects and fixes hidden or visible water leaks in homes or buildings, involves finding the leak source, assessing damage, and repairing pipes, fittings, or fixtures to prevent water waste and further damage.

Water Pipe Bursts

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Water Pipe Bursts refers to a service that detects and repairs leaking or burst pipes in buildings, preventing water damage. It includes diagnosis, shutoff, patching or replacing damaged pipes, and restoring water supply quickly and safely.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that cleans up and fixes spaces damaged by water, stopping leaks, drying surfaces, removing wet materials, sanitizing, and repairing floors, walls, and structures to restore safety and function.

Wind Damage

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Wind Damage is a service that assesses and repairs damage caused by storms, high winds, or gusts to buildings, roofs, and outdoor structures, estimating costs, coordinating repairs, and restoring safety and function.

Quality Assurance Restoration Reviews

Angela Conover
Angela Conover
5 ★★★★★
I cannot say enough good things about Mark and his crew. For starters I really appreciated the human touch of answering the phone when I was panicking about mold. They were professional, responsive, and communicated well. The work was done in a timely, safe, and thorough manner and they answered all of my questions and concerns about mold and water damage remediation. They also referred us to a great local company for our foundation repairs and another great company for the drywall replacement and painting.
Brigitte Viard
Brigitte Viard
5 ★★★★★
Mark and his team were highly professional and did an outstanding job at our rental property. They efficiently handled the remediation of a sewer backup in our crawlspace. Mark is an excellent communicator and always responsive. The team stands behind their work and provides a top-notch customer experience from start to finish. With fair pricing and exceptional service, we will definitely choose Quality Assurance Restoration again in the future.
Kimberly Potter
Kimberly Potter
5 ★★★★★
We can’t say enough wonderful things about Mark and his exceptional team! After experiencing a major leak in our new home caused by poor workmanship from another contractor, Mark stepped in and guided us through every stressful step—dealing with home insurance, coordinating water mitigation across three floors, and even connecting us with a fantastic resource for the necessary repairs. Their professionalism, expertise, and dedication shone at every turn, transforming what felt like an overwhelming ordeal into a manageable process. We wholeheartedly recommend Mark and his team to anyone in need of first-rate restoration services!
Nicodemus Song
Nicodemus Song
5 ★★★★★
I had a sewage backup in my crawl space, and although Mark doesn’t typically handle sewage cleaning, he went above and beyond to help. He assisted in scooping out the sewage waste, scraped the affected area, and hygienized everything to ensure it was safe to live above. Mark was also very fair with pricing—he asked for a reasonable price and even gave me an additional discount to help with the cost, which I really appreciated. In such an emergency situation, he didn’t try to take advantage, and that meant a lot. Mark also referred me to John, the plumber, who did an excellent job fixing the pipe at a fair price. I’m very grateful for Mark’s help and highly recommend him!
Robert Pierson
Robert Pierson
5 ★★★★★
Trustworthy and professional. I can't say enough good things about Mark. As a first time homeowner, I was very stressed when we learned of water damage in our basement. I called Mark on a Tuesday afternoon, he was there Wednesday morning to explain our options, next steps, involvement with insurance, etc. He made me feel comfortable throughout with his honesty, professionalism, and prompt communication. Would highly recommend to all.
Jamie Epner
Jamie Epner
5 ★★★★★
I can't say enough good things about Mark and his team! Unfortunately, I've had need for his services on multiple occasions after a few (neighbor inflicted) water leaks in my condo. The first time this happened and I allowed my insurance to select a mitigation company, the result was terrible. I'm so glad I did my own research for the next two occasions and found QAR. Mark is incredibly responsive, knowledgeable, and easy to interact with. He has people who can help navigate the insurance companies which I really appreciated. His team was always on time, courteous, and did a great job. It really helps take some of the stress out of an inherently stressful situation. They really know their stuff and are so easy to work with. I sent their information to another friend when she had a similar problem and will always be quick to recommend them. I hope I am done with water leaks (knock on wood), but if it ever happens again, they'll be my first call.
Erin Wendel
Erin Wendel
5 ★★★★★
I bought a house recently and when the inspection revealed mold in the attic, I knew I needed a professionals help. I contacted Mark and he actually went out to the house with me, before I bought it, to assess the job. He reassured me he could have it cleaned up and sealed in a days work. And boy did he deliver. His workers were incredibly respectful of my house and belongings. They were super communicative and got the job done quickly and accurately. Mark was attentive, on time and reasonable in his fees. I highly recommend and would give 10 stars if I could.
Sher R
Sher R
5 ★★★★★
Very professional and knowledgeable. I had major water leak, they came out and explained the entire process. Mark is very compassionate about his work and it shows through his excellent customer service. He keeps you updated on the process and progress throughout the entire project. Dependable, on-time, honest and fair. No surprises...all and any work done was discussed and approved by me first. This company + crew definitely earned a 5 star rating. He made this ugly disaster much easier to cope with. Trustworthy crew, I was comfortable enough to leave them spare key to work without me on premises. (first company I ever felt safe enough to do that).
Colin Gaw
Colin Gaw
5 ★★★★★
I had significant water damage from an internal leak, and Quality Assurance Restoration quickly diagnosed the problem (after 3+ contractors had not). Mark was always on time, and worked directly with my insurance, helping me maximize repairs while staying in boundary of what my condo and homeowner's insurance would pay for. He got the job done quickly and helped me navigate the entire process, while doing everything he could to keep the apartment livable while work was being done. I cannot imagine going with anyone else. As a new parent, I'm especially grateful; the work Mark did and his assistance throughout the whole process helped keep my baby safe.
Adam Carroll
Adam Carroll
5 ★★★★★
Our water main broke and we got a bunch of water in our finished basement. Mark was great to work with. He came by our house the same day I called to assess the damages. He was quickly able to offer suggestions of what needed to be done and what did not. The next day his crew showed up on time, tore out all of the damaged carpet + drywall and finished the cleanup the same day. They did a great job of putting plastic up to protect the unaffected areas and the rest of our house. Once the initial cleanup was done, they set up dehumidifiers and fans to run for the weekend. Monday morning they removed all of their equipment and did a final thorough cleaning. Mark was very communicative the entire time and always kept me in the loop for what stage we were at. Overall it was a great experience and I'd definitely use them again.
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About Quality Assurance Restoration

Quality Assurance Restoration is a trusted Water Damage Restoration Service and Contractor serving the Harwood Heights area from its location at 7125 W Gunnison St Suite 202, Harwood Heights, IL 60706. The company specializes in comprehensive water damage remediation and restoration, ensuring that homes and businesses recover quickly and safely after water intrusions, floods, pipe bursts, roof leaks, and sewage incidents. Their approach centers on calm, clear communication, expert assessment, and a thorough, step-by-step plan that guides clients through every phase of the recovery process. From initial emergency response to final repairs, Quality Assurance Restoration focuses on minimizing disruption while restoring structural integrity and indoor air quality. The team coordinates closely with insurance providers, assists with the claim process, and connects clients with trusted local professionals for necessary repairs beyond mitigation. They offer a broad suite of services that address not only the visible damage but also aesthetic and structural concerns, including moisture removal, drying and dehumidification, odor control, and structural restoration. Their capabilities extend to dealing with basement flooding, sewer backups, and water emergencies, as well as more routine issues like leaking faucets, leaking pipes, and roof leaks. The crew also handles cleaning and restoration of carpets and flooring, removal of removed moisture, and prevention of mold growth through proactive cleaning and mold remediation strategies. In addition to water-focused services, Quality Assurance Restoration provides fire and smoke damage cleanup and odor control, ensuring a safe and healthy environment post-incident. They are equipped to manage packing out belongings as needed, perform hoarding cleanup where necessary, and coordinate with other professionals for drywall replacement, painting, and foundation repairs when required. The company emphasizes reliable scheduling, transparent pricing, and compassionate, customer-first service, which is reflected in the favorable testimonials from clients who commend Mark and the team for responsiveness, professionalism, and dependable workmanship. Located in the Chicago suburban area, they serve homeowners, renters, and property managers who face water-related emergencies, offering rapid response, robust mitigation, and a clear path to restoration and peace of mind. Quality Assurance Restoration stands out for its commitment to quality, safety, and accountability, ensuring that every project progresses with clear communication, documentation, and adherence to industry best practices. Whether addressing a small leak or a major structural event, the company aims to restore comfort, safety, and the value of the property with thorough, meticulous workmanship.

Water Damage Restoration Service

Quality Assurance Restoration provides expert Water Damage Restoration Service in Harwood Heights, IL, quickly mitigating floods, leaks, and moisture with advanced drying, sanitization, and restoration to protect your home and restore peace of mind.

Contractor

Contractor in Harwood Heights, IL for Quality Assurance Restoration specializes in rigorous inspection, compliance, and remediation services to restore properties efficiently after damage, ensuring safety, durability, and adherence to industry standards.