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Defense

Defense at 5200 Thatcher Rd Unit 113, Downers Grove, IL 60515 provides comprehensive water damage restoration services, including repair, mitigation, and prevention for homes and businesses. (Note: 120-160 chars)

Water Damage Restoration Service at 5200 Thatcher Rd Unit 113 in Downers Grove, IL 60515

Operational
★★★★★
Rating: 5.0 based on 46 reviews
Address: 5200 Thatcher Rd unit 113, Downers Grove, IL 60515
Phone: 16305777196
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Defense

Defense Services

24 / 7 Availability

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24 / 7 Availability means the service is reachable and operating at all hours, every day. It involves around-the-clock support, monitoring, and access, so users can get help or use the service anytime, day or night, with quick responses and uptime guarantees.

Air Filtration

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Air Filtration is a service that cleans and improves indoor air by removing dust, pollen, smoke, and pollutants using filters or specialized machines. It involves installing, maintaining, and monitoring filtration devices to improve air quality.

Burst Pipes

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Burst Pipes is a plumbing service that quickly fixes pipes that have burst or leaked, stopping water flow, assessing damage, replacing damaged sections, and restoring normal water supply with emphasis on safety and minimal disruption.

Certified Restoration

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Certified Restoration is a professional service that repairs and restores damaged buildings or belongings after events like water, fire, or mold. It involves assessment, cleanup, drying, cleaning, sanitizing, and returning items and spaces to their pre-damage condition.

Commercial Fire Damage

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Commercial Fire Damage is a service that assesses and repairs fire damage to business properties, including smoke and soot cleanup, structure and electrical safety checks, debris removal, odor control, and restoration to pre-fire condition.

Commercial Flood Restoration

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Commercial Flood Restoration is a service that retrieves, cleans, dries, and repairs business spaces after flood damage, including water extraction, mold prevention, structural drying, HVAC and electrical checks, and restoring contents and finishes to safe, functional condition.

Commercial Mold Remediation

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Commercial Mold Remediation is a service that removes mold growth from business buildings, stops its spread, cleans affected areas, and protects spaces with proper containment, cleaning, and deodorization to restore safe indoor air quality.

Commercial Rebuild

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Commercial Rebuild is a service to restore or reconstruct a business facility after damage or upgrade, covering planning, repairs, modernization, and upgrades to structure, systems, and finishes so the space is functional, compliant, and ready for use.

Complete Renovation Services

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Complete Renovation Services is a one-stop home project solution that handles planning, demolition, construction, finishes, and cleanup to refresh or transform living spaces with skilled trades, coordination, and quality craftsmanship.

Crawl Spaces

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Crawl Spaces is a service that inspects and repairs the area beneath a home, including ventilation, moisture control, insulation, and mold prevention, often involving cleaning, sealing, and sealing gaps to protect the structure.

Deep Cleaning & Sanitization

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Deep Cleaning & Sanitization is a thorough cleaning service that removes built-up grime and disinfects surfaces, using powerful cleaners and tools to reach hidden corners, sanitize high-touch areas, and leave spaces fresh, safe, and ready for use.

Emergency Restoration Services

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Emergency Restoration Services helps quickly respond to disasters like floods, fires, or storms. It assesses damage, stops further harm, cleans up, dries, sanitizes, and repairs structures to restore safety and move you toward normal life as fast as possible.

Entire Restoration

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Entire Restoration is a service that helps rebuild and refresh a space from top to bottom, covering cleanup, repairs, cosmetic updates, and final touches to restore it to a like-new condition for everyday use.

Fire & Smoke Damage

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Fire & Smoke Damage is a service that helps repair and restore spaces after fires. It involves assessing damage, removing debris, cleaning soot and smell, repairing structures, and restoring surfaces and safety to return the area to normal use.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up burn damage, removes smoke and soot, secures the area, and restores your property with cleaning, deodorizing, and repairs to return it to its pre-fire condition.

Flood Cleanup And Restoration

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Flood Cleanup And Restoration is a service that responds to water damage, removes excess water, dries and sanitizes areas, and restores homes or buildings to their pre-flood condition, including repairs and deodorization.

Flood cleanup

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Flood cleanup is a service that removes floodwater, dries out spaces, and restores homes after water damage. It includes safety checks, water extraction, removing wet materials, dehumidifying, cleaning, sanitizing, and coordinating repairs to prevent mold.

Flood restoration

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Flood restoration is the process of cleaning up water damage after flooding, drying the area, removing damaged materials, sanitizing surfaces, and restoring your space to its pre-flood condition while preventing mold and further damage.

Free Estimate

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Free Estimate is a quick, no-cost quote for a service. It involves assessing your project details, reviewing needs, and providing an estimated cost and timeline without obligation, so you can decide before committing.

Free Inspection

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Free Inspection is a no-cost check of your item or system to assess condition, safety, or needed work. A technician will review relevant parts, may ask questions, and provide findings and recommendations without charging for the inspection itself.

Hour Emergency Service

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Hour Emergency Service is a round-the-clock help line that provides fast, urgent support and assistance for unexpected problems, available any hour to triage, respond, and connect you with needed services or responders.

Hvac Cleaning

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Hvac Cleaning is a service that cleans and clears the heating, ventilation, and air conditioning system to remove dust, mold, and debris, improve airflow, energy efficiency, and indoor air quality. It typically includes inspecting, cleaning ducts, coils, and fans.

Initial Assessment

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Initial Assessment is the first step where a clinician checks your current situation, gathers basic information, and identifies your needs and goals to plan appropriate next steps and support.

Insurance Claims Process

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Insurance Claims Process is the step-by-step way to file a claim after a loss, including reporting the event, documenting damage, assessing coverage, submitting forms, and getting an approved payout or settlement from your insurer.

Leaking Pipes

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Leaking Pipes is a service that fixes burst or dripping water pipes, stops leaks, checks for hidden damage, tests water pressure, and ensures safe, watertight connections to prevent flooding and waste.

Mold Cleaner

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Mold Cleaner is a service that removes and prevents mold growth in homes or buildings, using cleaning, sanitizing, and moisture-control methods to improve air quality and reduce health risks.

Mold Damage

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Mold Damage is a service that identifies and removes mold growth caused by water or moisture, cleans affected areas, dries out spaces, treats surfaces to prevent regrowth, and restores safety and air quality in homes or buildings.

Mold Inspection

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Mold Inspection is a service that checks your home for mold growth, moisture problems, and hidden leaks. A technician visits to inspect surfaces, measure humidity, take samples if needed, and provide findings with recommendations for removal or remediation.

Mold Remediation Process

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Mold Remediation Process is a service that removes mold from your home, cleans affected areas, and fixes moisture issues to prevent return, including assessment, containment, removal, cleaning, and safety checks.

Mold Removal

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Mold Removal is a service that cleans and kills mold growth in homes or buildings, removes affected materials if needed, fixes moisture sources, and keeps spaces dry to prevent future mold issues.

Mold cleaning

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Mold cleaning is a service that removes and cleans mold growth from surfaces to improve air quality and prevent damage. It involves inspecting areas, safely containing mold, cleaning with appropriate solutions, and preventing future growth with proper drying and remediation.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and repairing spaces affected by mold growth after water damage, removing mold, drying areas, sanitizing surfaces, repairing structural material, and restoring the home to a safe, dry condition.

Mold mitigation

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Mold mitigation is the process of stopping mold growth and removing mold from a home or building. It involves identifying moisture sources, containment, cleaning affected surfaces, drying rooms, and applying treatments to prevent future mold.

Mold remediation

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Mold remediation is the process of finding, removing, and cleaning mold growth in your home or building to make the space safe again. It involves assessing moisture, containing affected areas, cleaning or replacing contaminated materials, and preventing future mold.

Property Reconstruction

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Property Reconstruction is a service that restores a property to a prior state after damage or loss. It involves assessing damage, planning repairs, sourcing materials, coordinating contractors, and guiding the reconstruction until the building is safe and functional again.

Reconstruction & Repair

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Reconstruction & Repair helps fix or rebuild damaged buildings, parts, or systems after events like storms, fires, or wear. It involves assessment, planning, skilled construction work, and restoring safety, structure, and usability.

Repairs And Restoration

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Repairs And Restoration is the process of fixing and returning worn or damaged items to their original condition, including assessing damage, repairing parts, cleaning, treating, and restoring surfaces or structures to improve function and appearance.

Residential Services

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Residential Services is a home-focused support service that helps with daily tasks, cleaning, maintenance, safety, and basic care inside a residence, improving comfort, independence, and safety for residents and their households.

Roof Leaks

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Roof Leaks is a service that identifies and fixes water leaks in roofs, inspecting for damage, sealing gaps, replacing damaged shingles or materials, and ensuring a watertight roof to prevent interior damage.

Sewer Systems

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Sewer Systems is a service that designs, installs, maintains, and inspects underground networks of pipes and drains that collect, transport, and treat wastewater from homes and businesses, keeping communities clean and sanitary.

Storm & Weather Damage

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Storm & Weather Damage is a service that assesses and repairs damage caused by storms, wind, hail, and rain. It includes inspection, emergency tarping, debris removal, moisture detection, repairs, and restoration to restore homes or buildings to safe, dry condition.

Storm Damage Restoration Process

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Storm Damage Restoration Process is a step-by-step service to fix homes after a storm: assess damage, secure the site, remove debris, dry and dry out to prevent mold, repair structure and systems, and restore finish work to restore safety and function.

Structural Damage

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Structural Damage is a service that assesses and repairs damage to a building’s framework, such as foundations, beams, and supports. It involves inspections, safety assessments, and restoring integrity to prevent collapse and improve stability.

Structural Repairs

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Structural Repairs involves fixing and strengthening a building’s framework, such as walls, beams, and foundations, to restore safety and stability. It may include assessing damage, replacing or reinforcing components, and ensuring the structure meets codes.

Thorough Repair

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Thorough Repair is a comprehensive service that diagnoses and fixes issues to restore full function. It covers inspection, precise repairs, testing, and follow-up checks to ensure reliability and prevent future problems.

Water & Flood Damage

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Water & Flood Damage is a service that helps dry out, clean, and restore homes or buildings after leaks, floods, or spills. It includes water removal, drying, mold prevention, cleanup, and repairs to return spaces to safe, livable condition.

Water Extraction And Cleanup

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Water Extraction And Cleanup is a service that removes excess water from floods or spills and then cleans, dries, and sanitizes the area to prevent damage and mold, restoring the space to a safe, dry condition.

Water Identification

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Water Identification is a service that helps determine the type or source of water, checking quality, safety, and suitability for use. It involves testing samples, analyzing composition, and providing easy-to-understand results and guidance.

Water Leaks

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Water Leaks is a service to detect, locate, and repair hidden or visible water leaks in homes or buildings, using sensors and inspection techniques to prevent flooding and water waste and ensure safe, efficient plumbing.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly dries out and cleans up water-affected areas, removes damp materials, treats for mold, and repairs structures like flooring, drywall, and ceilings to restore safety and prevent further damage.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold growth caused by water damage, drying the area, removing wet materials, treating surfaces to prevent spores, and restoring the space to a safe, dry condition.

Water removal

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Water removal is the process of safely removing excess water from a space after a leak, flood, or spill. It involves pumping or extracting water, drying surfaces, and preventing mold or damage to materials like flooring and walls.

Water, Mold & Fire Restoration

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Water, Mold & Fire Restoration is a service that cleans up and repairs damage from floods, leaks, mold growth, and fires. It includes water removal, drying, mold remediation, cleaning, repairs, and restoring buildings to safe, livable condition.

Defense Reviews

Melanie Avitia
Melanie Avitia
5 ★★★★★
Damage Defense Restoration did a fantastic job with our basement after we had a flood. The results were nothing short of amazing — after a stressful situation happened to us, this team came in and made our space get brought back to life with stunning precision. Highly recommend
David Zaleski
David Zaleski
5 ★★★★★
We called them when we had a frozen pipe burst next to our kitchen and the walls filled with water and everything got wet. Their team came and worked with our insurance to make sure everything was covered. I have heard horror stories of insurances not paying and companies price gouging to try to make a quick buck. That was definitely not the case here. This company was very professional and pricing was very fair, so the insurance didn’t waste time arguing and covered the whole bill. The adjuster even said that he liked working with them since all of their paperwork was organized and item lines were justified. I don’t wish a burst pipe on anyone, but if it ever happens to you then give Damage Defense a call!
Jake Strawn
Jake Strawn
5 ★★★★★
Jason and Richard did a great job on our restoration project! They were very knowledgable, did great work, were excellent communicators, and handled all the headaches with the insurance company. I would definitely recommend their services!
edward Ranquist
edward Ranquist
5 ★★★★★
Jason & Richard did an excellent job from start to finish. Setting up the appointment was easy and efficient. Richard arrived on time and did a thorough job inspecting our attic. He crawled around everywhere and took pictures to support his inspection results. I would recommend Damage Defense Restoration - Downers Grove!
Bryan Noval
Bryan Noval
5 ★★★★★
Glad I hired Damage Defense. Richard our tech did a great job and was very thorough. He dried our kitchen after our fridges water line broke. I decided to pay out of pocket and not use insurance as it was a small issue. Damage Defense was very fair with what needed to be done and how much it would cost. My floor is good as new now. Very satisfied and definitely recommend using them. I also liked that they were local.
Sara McQuilkin
Sara McQuilkin
5 ★★★★★
We had the absolute best experience with Damage Defense Restoration. Richard was thorough, so communicative, and handled everything with our insurance company. Having water in the basement is no fun but they really took the stress out of the drying and sanitization process. Highly recommend if you ever find yourself in this situation!
John Rallo
John Rallo
5 ★★★★★
We had a burst pipe that caused significant water damage in our home, but Richard, the project manager from Damage Defense, came to the rescue. Richard expertly managed the entire drying process and was able to salvage most of our carpets, which we thought were beyond saving. His professionalism and attention to detail were evident throughout the entire process. Thanks to Richard and the team at Damage Defense, our home is back to normal, and we couldn’t be happier with the results. Really recommend their services!
Rob M
Rob M
5 ★★★★★
One afternoon, my child decided to flush a toy down the toilet, causing it to overflow. The water spread quickly, causing significant damage to our bathroom and the adjacent hallway. We were overwhelmed and didn’t know where to start, so we called Damage Defense. Richard arrived and immediately put us at ease. He assessed the situation and explained in detail the steps needed to dry out our house. Richard’s professionalism and clear communication made a stressful situation much more manageable. Thanks to his expertise, our home was thoroughly dried and restored. We’re incredibly grateful for all the help and highly recommend Damage Defense for their exceptional service.
Matthew Bezrouch
Matthew Bezrouch
5 ★★★★★
Mike is amazing, and safe to say he's a walking encyclopedia of knowledge. When we had a pipe burst this past February our plumber recommended damage defense. Mike came out to evaluate, and boy did he evaluate. He was able to identify water in parts of the house I wouldn’t have even the slightest inkling to check! As he was inspecting he explained what he was doing and looking for, and even how I can check for any signs of potential issues in the future, and he made me feel involved like I was also an inspector with the amount of knowledge he bestowed upon me. After a detailed inspection he got to work, and they quickly had the situation under control. Mike and Damage Defense knew exactly what was going on and what needed to be done, and not only that, they were also super responsive and their customer service was exceptional. I definitely have to say I don’t think I’ve had such a good experience interacting with a home service company. I highly highly recommend Mike and the team for any drying or flood work you may need.
Agnieszka Trojan
Agnieszka Trojan
5 ★★★★★
A recent intense thunderstorm came through and knocked a tree over, which damaged the roof and some siding of our home. In addition to the damage caused by the tree, rain water got in and spread throughout the walls and the ceiling began to drip. Once we knew we were safe my husband immediately called our insurance, and found someone that could come to remove the tree and a company to repair the damage to the roof within a few weeks. However, the water was also a major issue we needed to address, and fast. I called Damage Defense in the middle of the night, and their rep was very understanding and made sure that we were safe. They had a project manager in just over an hour, which is impressive. He examined everything and immediately made sure that the situation was stabilized to prevent further damage to the home. The other techs came shortly after and set up a protective barrier and immediately began the drying process. As they worked, everything was documented and measured thoroughly. They explained that some of the water in the walls was “deeply bound” meaning that it can’t just be dried using conventional means. Richard and Mike continued to come out every single day to take readings, document progress, and to check in on how we were doing. They had some very fancy tech and I was confident we had chosen the best professionals out there. They kept coming back until not a single drop of moisture was present anywhere in the house past the base level Richard explained that should naturally be there. Afterwards, dealing with insurance was a breeze since they had everything documented and all needed work was accurately justified per our policy. They are true professionals and experts in their field.
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About Defense

Defense is a comprehensive Water Damage Restoration Service based at 5200 Thatcher Rd Unit 113, Downers Grove, IL 60515, dedicated to restoring homes and businesses after water-related emergencies. The company offers around-the-clock support, including 24 / 7 Availability and Hour Emergency Service, ensuring rapid response to emergencies such as Burst Pipes, Leaking Pipes, Flood Cleanup And Restoration, and Water Removal. Their team provides Full-spectrum restoration capabilities, ranging from Initial Assessment and Free Estimate to Entire Restoration and Property Reconstruction, with meticulous attention to every phase of the project from start to finish. Water Extraction And Cleanup is paired with advanced Air Filtration and Hvac Cleaning to protect indoor air quality and promote healthy environments during and after service. Defense handles Structural Damage assessment and Structural Repairs, along with Reconstruction & Repair and Complete Renovation Services to deliver thoroughly refreshed spaces. Water identification and Water Leaks tracing are performed to locate hidden issues and prevent future incidents. The firm also covers a broad array of related damage categories, including Fire & Smoke Damage, Fire damage cleanup & repair, Storm & Weather Damage, Roof Leaks, and Sewer Systems related concerns, ensuring a holistic response to complex emergencies. Defense emphasizes Insurance Claims Process support, with organized documentation and clear communication to help customers navigate the complexities of coverage, as reflected in positive customer experiences noting professional handling and fair pricing. The organization’s scope includes Residential Services and Commercial Rebuild, enabling comprehensive service for both homes and business properties. Services such as Deep Cleaning & Sanitization, Mold Removal, Mold Inspection, Mold Remediation Process, and Mold Damage Restoration address mold-related concerns that often accompany water incidents, while Emergency Restoration Services and Thorough Repair ensure rapid, thorough remediation. Defense also provides Water Damage prevention and restoration expertise across Flood Cleanup And Restoration and Flood Restoration, Storm Damage Restoration Process, and comprehensive Reconstruction and Repairs to return spaces to their pre-incident condition. With a client-centric approach demonstrated by numerous testimonials, Defense strives to combine technical excellence with clear communication, fair pricing, and dependable availability to support families and businesses when disaster strikes.

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