CCA Inc

CCA Inc Reviews

Rachel Mann

5 ★★★★★

CCA Restoration helped me repair my home following a failed sump pump incident. I am a first time homeowner and having a water mitigation claim was really scary. They were professional, friendly, and I felt fully supported through the process. Donnie worked with me to prepare an estimate, Travis answered all of my questions, and Duarte Construction did an amazing job on the rebuild. I could not be happier with the team. Thank you!

Dore

5 ★★★★★

CCA did a great job with restoration work for us in a basement. They were responsive, easy to work with, and reliable. John C. was wonderful to work with and made sure everything was done to our satisfaction.

Skymund Nail Designs

1 ★☆☆☆☆

Scott at CCA Restoration was a very difficult person to work with. My husband and I would have to call or text him separately four times over weeks to finally get a call or text back. He did not take accountability for post work type cleanliness. Instead, he called us a liar numerous times. He continued to blame me and my husband for some type of cement that was stuck to my baseboard. He stated his crew did not leave the cement on my perfect baseboard. Where would I get the cement, and why would I put it on my own baseboard? I’m writing this review to say I do not recommend CCA Restoration for any repairs, and they have horrible customer service. Please use them at your own risk.

Laverne Hopson

1 ★☆☆☆☆

I strongly recommend not working with this company. There transparency and communication is non existent. I had to call constantly to get the service the insurance company already approved and sent the check. Claim was submitted/approved Sept 2025 however the small repairs were just completed Jan 2026. No follow up or return calls text messages almost non existent only when you’re calling all the time to get a response in which they make it seems as if your bothering them. If I had choice I would not have choose this company at all. Customer service 00000000 lack of communication and transparency absolutely horrible customer experience.

Derek Reiman

5 ★★★★★

CCA Restoration did an excellent job restoring the damage in our home to the original condition. Would highly recommend!

Nick Price

5 ★★★★★

CCA Restoration was a great company to work with. They communicate well and proactively. Their work was super impressive and they were very professional. This is the type of company that goes the extra mile and pays attention to detail which is not always something you get from companies these days. They even noticed we had a dog and asked us to keep our dog away from a particular area until they could ensure it was cleared of debris after the job. I would highly recommend this company.

Ricki Orsini

5 ★★★★★

I was house sitting for my parents when their garage caught on fire. Very helpful through the process with everything and board up and repairs were quick.

Terri Skowron

5 ★★★★★

We were extremely happy with all the work that was performed in our home by CCA Restoration. The communication with John Cornfield from scheduling to work up dates was exceptional. The quality of work on the floors was beyond our expectations. The workers who were involved with the restoration of our floors were timely, hard working and took much pride in the work they performed. The furniture movers did an excellent job of blanket wrapping and storing the furniture. Everyone involved kept us informed on arrival times as scheduled. We would highly recommend CCA Restoration and would not hesitate to use them if needed in the future.

Mary

5 ★★★★★

CCA Restoration did an excellent job repairing our 2nd floor shower leak and resulting drywall damage. Communication from Joe was great from day one. I highly recommend Derek and his team for the actual work. They took their time to do the job right. They are most appreciated. Thank you!

Inge Hagedorn

5 ★★★★★

The first week of January 2024 - just before the icy cold weather and snow - CCA Restoration installed several windows and doors for us. We were told that the job would take approximately one week but they were done in 2 1/2 days. The installers were very professional made sure the floor and furniture were covered and even hung up the drapes after they were done with each window. We are very happy with the outcome and look and we definitely will call and recommend this company in a minute.

About CCA Inc

CCA Inc is a Water Damage Restoration Service located at 11610 Mayfield Ave, Alsip, IL 60803, serving residential and commercial clients with a comprehensive approach to water and fire damage events. The company specializes in Water Damage Restoration Service and Fire Damage Restoration Service, providing thorough assessment, mitigation, and restoration to return properties to pre-loss condition. CCA Inc emphasizes a methodical process that begins with rapid response, careful water extraction, and moisture control, followed by dehumidification, content handling, and structural drying. Their teams work to minimize secondary damage and prevent mold growth, employing advanced equipment and industry best practices to ensure outcomes that stand up to scrutiny from insurance adjusters and homeowners alike.

In responding to water incidents, CCA Inc coordinates closely with homeowners and insurers to prepare transparent estimates and timelines. They help clients navigate the often stressful process of filing mitigation claims, with experienced personnel who explain each step and answer questions clearly. Their service mindset focuses on professionalism, reliability, and care in every interaction, which is reflected in the attention to detail during cleanup, deodorization, and restoration. The company’s expertise also covers fire damage restoration, where careful board-up, content protection, and soot and odor removal are implemented to restore functionality and comfort after a loss.

Customer feedback highlights a broad range of experiences with the CCA team. Some customers commend the company for clear communication, responsiveness, and high-quality workmanship, noting that project managers like John C. and other team members were attentive, proactive, and dedicated to delivering satisfaction. Others describe positive outcomes in basement restorations and follow-through from scheduling through final inspection, with crews who take pride in their work and respect clients’ properties. The company’s ability to coordinate with subcontractors and ensure proper handling of furniture, flooring, and fixtures is repeatedly mentioned as a strength in achieving seamless restorations.

At the heart of CCA Inc’s offering is a commitment to supporting homeowners during challenging events, combining technical expertise with compassionate service. Their location in Alsip positions them to respond to nearby communities efficiently, delivering timely mitigation, board-ups, water extraction, mold prevention, and complete rebuilds as needed. While experiences vary in details, the overarching goal remains consistent: to restore safety, comfort, and the integrity of living and working spaces through skilled restoration, clear communication, and a respectful, customer-focused approach. Clients can expect a professional team that prioritizes thorough cleanup, careful documentation, and durable restorations designed to withstand future conditions.

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