Duraclean

Duraclean Reviews

kathy phelan

5 ★★★★★

They are a very professional Alger-family owned local business and accommodating with my schedule. Very prompt. Joe Alger worked hard on a couple tough areas as he cleaned 4 rooms + a stairway. Very good extraction; left carpet dry &no stains emerged in the days after my cleaning.

Laurie Stokes-Woods

5 ★★★★★

What a great company! My house had a basement flood due to a sump pump failure. Joe Alger came at 11:30 pm to help extract the water. I was tired, sick with a cold and very stressed out. He has a calming demeanor. He said not to worry, and to just go to bed. When I woke up in the morning the water was gone and the carpet and pad removed. He came back in a few days to help advise my contractor how high to cut out my drywall. My bill was half of what many of my friends paid for their water extractions. Great attitude, Great work, and a Great Price. I would use them again for sure. :)

Sarah D'Camp

5 ★★★★★

Duraclean did a fabulous job cleaning our carpets! Joe, the technician who cleaned our carpets, took the time to explain what he was doing and why, and and answered any questions we had. He also took extra care while cleaning the areas we were most concerned about, including an orange juice stain and an area that had been flooded. The carpet looks beautiful now, and there is no evidence of any of the stains. We also like that this is a family business, and would recommend Duraclean to anyone in the area!

Shannon Hoy

5 ★★★★★

Very well priced, extremely knowledgeable and highly professional. Joe is top-notch and went above and beyond for us several times, helping make a very stressful situation one that we could understand and work through. We cannot say enough how much we appreicate Joe and his team! Strongly recommend working with Duraclean on any project.

Diane Nichols

1 ★☆☆☆☆

They did not show up at scheduled time, so we had to accommodate our plans. They quoted us $120, but charged $160. They didn't even vacuum first, were there only 20 minutes and the floors did not loor or even smell any better afterwards. It's like they poured a little water on the carpet, sucked it up and was ready to get off for their Friday night plans. Extremely disappointed!

Debra Weaver

5 ★★★★★

Their service is great...and friendly..

About Duraclean

Duraclean is a longstanding water damage restoration service operating from 1640 Bloomington Rd, Mt Vernon, IA 52314, providing comprehensive care for homes and businesses facing a range of moisture, flood, and related restoration challenges. The company emphasizes a locally owned, Alger-family run approach, delivering dependable, professional service tailored to each client’s schedule and needs. Duraclean’s team specializes in water damage restoration, fire damage restoration, and carpet cleaning, offering a cohesive suite of services designed to restore safety, comfort, and cleanliness after incidents that jeopardize living spaces or work environments. From initial assessment to final restoration, the team focuses on accurate containment, thorough extraction, and meticulous restoration, ensuring that results meet high standards of quality and efficiency. The staff communicates clearly about steps, timelines, and expectations, helping clients understand what to anticipate during the recovery process and how best to coordinate with contractors and insurance providers when needed. Duraclean’s service ethic centers on reliability, responsiveness, and calm reassurance during stressful situations, aiming to minimize disruption while delivering effective, lasting outcomes. The company’s approach to fire damage restoration includes securing affected areas, removing soot and odors, and restoring materials or advising on appropriate replacements to restore a home’s structure and appearance. In carpet cleaning, the team applies careful techniques to remove stains, extract moisture, and preserve carpet fibers, often addressing concerns like set-in stains and areas of prior flooding with patient, knowledgeable attention. Customer experiences highlight prompt, professional interactions, thorough extractions, and the ability to work with various schedules, reinforcing Duraclean’s reputation as a trusted local option for cleaning and restoration. Overall, the business combines family-operated values with professional expertise to deliver services that help clients recover rapidly from water or fire damage and return to a comfortable, healthy environment. Duraclean remains committed to providing quality workmanship, transparent communication, and dependable results for homeowners and property managers in Mt Vernon and surrounding communities.