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Firstcall - Grimes

Firstcall - Grimes at 3910 SE Capitol Cir, Grimes, IA 50111 is a water damage restoration service offering 47 specialized solutions to restore property and prevent further damage.

Water Damage Restoration Service at 3910 Se Capitol Cir in Grimes, IA 50111

Operational
★★★★★
Rating: 4.8 based on 413 reviews
Address: 3910 SE Capitol Cir, Grimes, IA 50111
Phone: 15159869300
Emails:
Roger Elwood (Principal) - [email protected]
Scott Cierzan (Founding Owner, President) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Firstcall - Grimes

Firstcall - Grimes Services

Basement Finishing

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Basement Finishing is turning an unfinished basement into usable living space—adding insulation, walls, flooring, lighting, and a bathroom or storage area to create a comfortable, functional room like a family room, bedroom, or workspace.

Commercial Building

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A service for planning, constructing, or managing commercial buildings such as offices, shops, or malls. It covers design, permits, financing, construction, safety compliance, and ongoing maintenance and operations to support business needs.

Commercial Remodels

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Commercial Remodels is a service that updates or redesigns business spaces, including offices, shops, or restaurants. It involves planning, demolition, construction, installing new layouts, fixtures, and finishes to improve layout, efficiency, and aesthetics.

Complete Remodeling

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Complete Remodeling is a home renovation service that refreshes all or major parts of a space, involving planning, removing old fixtures, updating floors, walls, cabinets, and finishes, and coordinating trades to create a cohesive new look.

Design Consultation

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Design Consultation is a guided session where you discuss your project goals, preferences, and budget with a designer. It involves expert advice, layout and style options, and a plan for next steps to turn ideas into a clear design direction.

Disaster Restoration

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Disaster Restoration is a service that helps recover and repair homes or buildings after events like floods, fires, or storms. It involves assessing damage, removing water or debris, cleaning, drying, sanitizing, and repairing structures to restore safety and usability.

Drywall installation

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Drywall installation is the process of hanging wide boards of drywall on walls and ceilings, then taping, mudding, sanding, and priming them so surfaces are smooth and ready for paint or finish.

Drywall repair

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Drywall repair fixes holes, cracks, or dents in interior walls or ceilings. It involves cleaning the area, patching with new drywall, applying joint compound, sanding smooth, priming, and repainting for a seamless finish.

Exterior Siding

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Exterior Siding is the process of covering a building’s outside walls with protective material like vinyl, wood, or fiber cement to improve weather resistance, insulation, and curb appeal; it involves choosing materials, prep, installation, and finishing touches.

Exterior painting

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Exterior painting is the process of coating the outside surfaces of a building to protect them from weather and improve appearance. It involves cleaning, scraping, sanding, priming, and applying durable outdoor paint in multiple coats.

Fan installation

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Fan installation is mounting and wiring a ceiling or wall fan so it can cool a room. It involves choosing a model, wiring power and switches safely, attaching the fan to a ceiling or wall mount, and testing for proper operation.

Fire And Flood Restoration

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Fire And Flood Restoration is a service that helps clean up and repair buildings damaged by fire or water. It involves damage assessment, safety steps, water extraction, drying, smoke and odor removal, and rebuilding to restore a home or business to its original condition.

Fire And Smoke Damage

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Fire and Smoke Damage service helps assess, repair, and restore properties after a fire, cleaning soot, removing debris, securing the site, and repairing structural and cosmetic damage to return spaces to safe, usable condition.

Fire Safety

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Fire Safety is about preventing fires and protecting people and property. It involves planning, alarms, fire extinguishers, safe evacuation, regular drills, and education on staying safe, reporting hazards, and how to respond if a fire occurs.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke, and water damage from a fire, then cleans, sanitizes, and restores your home or business, including repairs to structure, floors, ceilings, and contents to return it to normal condition.

Flood restoration

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Flood restoration is the process of cleaning up and repairing a building after flood damage, including removing water, drying surfaces, preventing mold, and fixing damaged walls, floors, and furniture to restore safety and usability.

Gutter cleaning

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Gutter cleaning is removing leaves, dirt, and debris from your roof gutters to prevent clogs and water damage. It involves inspecting, scooping out debris, flushing with water, and checking for leaks or damage to ensure proper drainage.

Home Design

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Home Design helps you plan and create spaces you love by offering ideas, layouts, color and furniture guidance, and practical tips to design rooms, pick materials, and manage projects from concept to finish.

Install flooring

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Install flooring is the service of laying new floor surfaces. It involves removing old flooring if needed, preparing the subfloor, measuring to fit, cutting materials to size, and securely installing materials like wood, laminate, tile, or vinyl, plus finishing edges and cleanup.

Mold Clean Up

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Mold Clean Up is a service that removes visible mold and treats the area to prevent recurrence, cleaning affected surfaces, repairing any water damage, and ensuring safe, healthy indoor air through containment and proper disposal.

Mold Restoration

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Mold Restoration is a service that removes mold growth from walls, ceilings, and other surfaces, cleans contaminated areas, repairs moisture sources, and restores the look and safety of your space after mold problems.

New Homes

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New Homes is a service that helps you find and buy freshly built houses. It involves listing available new builds, showing floor plans and prices, arranging tours, and guiding you through offers, contracts, and closing with builders or developers.

Office Spaces

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Office Spaces is a service that provides flexible, ready-to-use work environments with desks, meeting rooms, and amenities. It includes coworking desks, private offices, and shared facilities, plus support like Wi-Fi, reception, and maintenance.

Paint indoors

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Paint indoors is a service that helps you refresh interior walls and ceilings with coats of paint. It involves preparing surfaces, choosing colors, masking areas, applying primer and paint, and cleaning up after the work is done.

Plumbing fixture installation

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Plumbing fixture installation involves fitting and connecting sinks, toilets, faucets, showerheads, and other plumbing items to your water supply and drainage system, ensuring they seal properly and function safely.

Remodeling

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Remodeling is renovating an existing space to improve layout, features, or style. It involves planning, demolition or construction, updating fixtures, flooring, lighting, and finishes to meet new needs or tastes.

Remodeling And Renovation

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Remodeling and renovation is updating or improving a home or building. It involves changing layout, replacing old fixtures, upgrading kitchens or bathrooms, adding space, and refreshing finishes to enhance functionality and appearance.

Remodeling Homes

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Remodeling Homes is a service that updates and improves living spaces by renovating kitchens and bathrooms, replacing fixtures, upgrading floors and walls, and sometimes reconfiguring layouts to boost comfort, functionality, and value.

Remodeling Job

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A Remodeling Job involves updating or altering a space inside a home or building, such as changing layouts, fixtures, finishes, or materials to improve function, appearance, or value, often including planning, budgeting, and contractor work.

Remodeling Project

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Remodeling Project is a service that renovates and updates a home or space, involving planning, designing, and executing changes to rooms, layouts, and fixtures to improve style, function, and value.

Repair flooring

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Repair flooring helps restore damaged floors by fixing issues like cracks, stains, dents, or loose boards. It may involve cleaning, sanding, filling gaps, refinishing, or resealing to improve appearance, safety, and durability.

Repair water fixtures

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Repair water fixtures means fixing household plumbing like faucets, sinks, and valves that leak, drip, or stop working. It involves diagnosing issues, replacing worn parts (seals, washers, cartridges), and ensuring leaks stop and the fixture works smoothly.

Restoration Business

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Restoration Business is a service that helps property owners repair and rebuild after damage from events like floods, fires, or storms. It involves assessing damage, cleaning up, restoring structure and systems, and coordinating contractors to return the property to its original condition.

Restoration Process

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Restoration Process is a service that brings something damaged or worn back to its original condition. It involves assessment, careful repair or replacement of parts, cleaning, and finishing to restore function, appearance, and value.

Restoration Specialist

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A Restoration Specialist restores damaged items and spaces to their original condition, using cleaning, repair, and preservation techniques. They assess damage, plan repair steps, and safely restore materials like furniture, textiles, or buildings to look and function like new.

Restore Your Home

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Restore Your Home helps homeowners recover from damage by offering assessment, cleanup, repair planning, and restoration services to bring a damaged house back to its original condition safely and efficiently.

Roof installation

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Roof installation is the process of putting a new roof on a building. It involves removing old roofing, preparing the surface, installing underlayment, laying shingles or tiles, and sealing edges to protect against weather and leaks.

Roof repair

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Roof repair fixes leaks, damaged shingles, and structural wear on a roof to restore its protection. It involves inspecting for problems, replacing or sealing damaged materials, and ensuring the roof is watertight and safe again.

Roof repair for storm & wind damage

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Roof repair for storm & wind damage is fixing roofs dented, cracked, or blown off after storms. It involves inspecting for damage, securing loose shingles or tiles, fixing leaks, replacing damaged sections, and ensuring the roof once again protects the home.

Roofing

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Roofing is the service of repairing or installing roofs on buildings, including removing old materials, applying underlayment, and laying shingles, tiles, or metal to protect the structure from weather and leaks.

Roofing Service

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Roofing Service is a home repair and maintenance service that inspects, repairs, replaces, or installs roofs, including shingles, tiles, or metal, to protect your building from leaks and weather. It covers assessment, materials, and professional installation.

Storm Damage

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Storm Damage is a service that assesses and repairs damage caused by storms, including assessing structural issues, leaks, wind or hail damage, and restoring utilities, insulation, and exterior surfaces to return a home or building to safe, pre-storm condition.

Tile work installation

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Tile work installation is the process of placing and fixing tiles on floors, walls, or surfaces. It involves measuring, prepping surfaces, cutting tiles to fit, applying adhesive, setting tiles in grout, and finishing joints for a smooth, durable finish.

Tile work replacement

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Tile work replacement is a service where damaged or cracked tiles are removed and new ones are installed to restore a clean, even surface on floors or walls, including grouting and sealing for a durable, water-resistant finish.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes spaces, and fixes damaged materials like floors, walls, and ceilings to restore a home or building after leaks, floods, or spills.

Window Installation

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Window Installation is the process of fitting new windows into a home or building, including measuring openings, removing old panes, preparing frames, sealing to prevent drafts, and securing the new units for proper operation and energy efficiency.

Windows Remodeling

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Windows Remodeling is a service that upgrades or replaces windows to improve energy efficiency, aesthetics, and function. It involves selecting styles, measuring openings, installing frames and panes, sealing, and finishing trim for a refreshed, better-performing look.

Firstcall - Grimes Reviews

Emily Roberts
Emily Roberts
5 ★★★★★
Craig, Blake, and Logan all are awesome! They provided us immediate, top-notch professional service when we had an unexpected water leak. They took care of EVERYTHING! The companies they work with are just as professional and highly rated as they are. (Yes, we checked and were just as pleased with them too!) We were extremely satisfied and totally impressed with Firstcall!!
Terri Barnes
Terri Barnes
5 ★★★★★
Big shoutout to Firstcall! They were excellent to work with. Professional, listened well, worked through our issues and concerns. Workers were punctual, work areas were clean when they left, work was excellent. Best remodel/restoration experience I ever had. They will definitely be our first call for future needs. Thank you!
Sarah Erredge
Sarah Erredge
5 ★★★★★
First Call was recommended to me last year when my basement was flooded with sewage and I am so thankful that I called them. From start to finish the First Call restoration team was amazing to work with. There were a few weeks after the flooding that we couldn’t move forward with anything because of insurance, buying that time I had no hot water at all. The first day First Call was able to start working, they assigned Chuck to manage everything, I mentioned the hot water and he had it fixed within hours. I cannot say enough about chuck’s work on this project. We had to completely gut the basement, which meant a lot of people in and out of the house, Chuck always made sure to give me heads up, to introduce me to anyone who was going to be there, I saw him frequently and I knew I could trust him. He answered my texts in a timely fashion and was always happy to answer questions. He made sure everything was in budget, even the one change I asked for in the basement, which was adding in French doors onto my office. They did an amazing job. My basement looks amazing and I have not stopped raving about the team since. I would recommend a first Call to anyone needing restoration work. Thank you, thank you, thank you First Call. And especially Chuck. In the attached photo, you can see the basement flooded with water, and the after photos with the basement put back together.
Chad Cook
Chad Cook
5 ★★★★★
I was referred to first call by and adjuster at my insurance company after they were unable to provide coverage for mold that we found in our basement. Blake, Craig and Jacob were all great to work to with. Blake’s follow up was excellent and he made sure I was on the schedule as soon as possible. The team did a great job and I cannot say enough nice things about their effort, communication and professionalism.
Johanna Dunlevy
Johanna Dunlevy
5 ★★★★★
I had First Call work on a flooring project (two rooms of flooring removed and replaced after fridge leaked). Everyone from the team was helpful and communication was always clear and prompt. Chris was fantastic and he did a great job coordinating the job with the flooring team from another company.
Sara Grove
Sara Grove
5 ★★★★★
After a sewer backup in our basement, First Call Restoration came out quickly and handled the mitigation process from start to finish. They walked us through what needed to be done and made sure everything was cleaned up properly. Brock completed the initial walkthrough and explained things clearly. Craig K was great with communication and kept us informed the whole time. Kevin and Derek handled the demo work efficiently and cleaned up after themselves. The next day, Craig K and Logan finished the cleaning, and the space honestly looks better than it did before. Everyone was professional, thorough, and easy to work with during a stressful situation. I would definitely recommend First Call Restoration.
Beth Taylor
Beth Taylor
5 ★★★★★
Our experience with FirstCall was start to finish top notch! What stood out to us even more than their quality work was the consistent communication. They did what they said and we never had to wonder what was next. This is a next level company and we will refer them to everyone! Thanks to all parties at FirstCall for making a bad situation good.
Kylie Jones
Kylie Jones
5 ★★★★★
First Call came right away when my basement flooded. They did a great job getting to it early and drying it out, so the drywall wasn’t damaged. All of the guys that showed up were very professional and nice to talk to. Thank you Matt B, Logan K, Logan D, Craig K and Blake N for making this process easy.
Jane Gurska
Jane Gurska
4 ★★★★☆
Chris, the project manager, is very professional, dedicated, and is great at responding to requests. You can truly see that he strives to make all the changes to meet customers’ expectations. We would definitely recommend First Call for your construction and remodeling needs. Also, I’d like to give a shout out to Caleb, their office manager. He’s super helpful and friendly. Overall, a great place to take your business to!
Sarah Featherston
Sarah Featherston
5 ★★★★★
We had flooding in our master bath and garage, and Firstcall was wonderful. Craig was efficient, professional and kind. He was available at any time we had questions or concerns. Logan D, Brock, Logan K, Matt B, Ryan, and Zach were lovely. They worked hard and were professional and kind as well. We couldn’t have asked for a better experience amoungst the unexpected chaos that happened. Thank you, boys!!
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About Firstcall - Grimes

Firstcall - Grimes is a reputable water damage restoration service located at 3910 Se Capitol Cir, Grimes, IA 50111. Serving residential and commercial customers, the company specializes in a comprehensive range of restoration and building services designed to restore comfort, safety, and value after water-related incidents. The team operates as a trusted partner for rapid response, thorough mitigation, and careful reconstruction, ensuring projects stay on schedule and within budget. Their scope includes both emergency remediation and long-term restoration, making them a versatile resource for homeowners and business owners alike.

As a full-service provider, Firstcall - Grimes combines expertise in water damage mitigation with an extensive catalog of building and remodeling capabilities. They manage basement finishing, complete remodeling, and design consultation, coordinating complex projects from assessment through completion. Their services extend to commercial spaces, including commercial buildings and office spaces, with attention to detail in drywall installation and repair, tile work installation and replacement, and interior painting. The team also handles exterior work such as exterior siding, exterior painting, roofing services, and gutter cleaning, providing a cohesive approach to property restoration and enhancement.

In addition to water damage remediation, the company offers fire and storm-related services, including fire damage restoration, fire and smoke damage cleanup, and roof and storm damage repairs. They bring a coordinated approach to disaster restoration and mold clean up, focusing on health, safety, and rapid containment to prevent secondary damage. Their capabilities cover plumbing fixture installation, install flooring, and various remodeling initiatives—remodeling and renovation projects, remodeling homes, and new build considerations—emphasizing customer collaboration and transparent communication throughout the restoration and construction process.

Firstcall - Grimes emphasizes a restoration process centered on client needs, quality workmanship, and dependable service. The team is known for responsive communication, professional crews, and consistent updates, which align with the positive feedback from customers who praise punctuality, cleanliness, and strong project management. The company positions itself as a trusted restoration specialist, dedicated to restoring homes and businesses while preserving safety, comfort, and design integrity. By offering a blend of water damage restoration, fire and flood cleanup, and broader remodeling and building services, Firstcall - Grimes seeks to be the preferred partner for customers seeking reliable, end-to-end restoration and improvement solutions in Grimes and the surrounding area.

Building Restoration Service

Firstcall - Grimes offers professional building restoration services in Grimes, IA, restoring historic and modern structures with expert craftsmanship, moisture management, and structural repairs to preserve value and safety.

Fire Damage Restoration Service

Firstcall - Grimes offers expert fire damage restoration in Grimes, IA, rebuilding homes and restoring peace of mind with rapid assessment, secure debris removal, smoke odor elimination, content cleaning, and water mitigation to minimize damage and downtime.

Roofing Contractor

Firstcall Roofing Contractor serving Grimes, IA, delivering reliable roof installation, repair, and maintenance. Trusted local experts, quality materials, skilled workmanship, and timely service to protect your home with lasting protection and curb appeal.

Siding Contractor

Firstcall - Grimes offers expert siding contractor services in Grimes, IA, delivering durable siding installation, repairs, and replacements with quality materials, accurate energy efficiency, and prompt, professional service to boost curb appeal and home value.

Water Damage Restoration Service

Firstcall - Grimes offers professional Water Damage Restoration in Grimes, IA, including quick water extraction, flood cleanup, structural drying, deodorization, and mold prevention to restore your home or business safely and efficiently.

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