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Firstcall Restoration - Cedar Rapids

FirstCall Restoration - Cedar Rapids offers comprehensive water damage restoration services in Cedar Rapids, IA, with extensive 40-service solutions for rapid, reliable recovery.

Water Damage Restoration Service at 1220 Capital Dr Sw in Cedar Rapids, IA 52404

Operational
★★★★★
Rating: 5.0 based on 84 reviews
Address: 1220 Capital Dr SW Bldg. 4 Ste. B, Cedar Rapids, IA 52404
Phone: 13192490101
Emails:
Roger Elwood (Principal) - [email protected]
Scott Cierzan (Founding Owner, President) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Firstcall Restoration - Cedar Rapids

Firstcall Restoration - Cedar Rapids Services

Basement Finishes

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Basement Finishes is turning an unfinished basement into a usable living space by adding walls, insulation, plumbing, electrical, flooring, ceilings, and finishes to create rooms like a family area, bedroom, bathroom, or storage, improving comfort and value.

Bathroom Remodeling And Renovation

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Bathroom Remodeling And Renovation is a service that updates or rewrites a bathroom’s layout, fixtures, and finishes, including new sinks, tubs or showers, tiles, lighting, plumbing, and storage to improve function and style.

Change Order

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A Change Order is a formal request to modify a project’s scope, schedule, or cost. It involves documenting the proposed change, obtaining approvals, updating contracts or plans, and adjusting timelines and budgets accordingly.

Complete Remodeling

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Complete Remodeling is a full home renovation service that renovates rooms from design to finish, including planning, demolition, new structures, electrical and plumbing updates, and finishes like flooring, paint, and fixtures to refresh the entire space.

Design And Build

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Design And Build is a service where a team handles both the planning and construction of a project, delivering the design concepts and then building them, coordinating all trades to save time and ensure the project fits your goals and budget.

Design And Construction

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Design And Construction is the process of planning, creating, and building a project from idea to reality, combining concepts, drawings, material choices, budgeting, scheduling, and on-site work to deliver a finished structure.

Design Consultation

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Design Consultation is a professional session where you discuss your project goals, style, and budget with an expert who provides ideas, feedback, and a plan of action to guide your design decisions.

Disaster Restoration

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Disaster Restoration is a service that helps clean up and repair damage from events like floods, fires, storms, or mold. It involves emergency response, water and smoke removal, cleaning, drying, and repairing structure and contents to restore safety and normalcy.

Drywall repair

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Drywall repair fixes holes, cracks, or water damage in interior walls and ceilings. It involves patching, sanding, and smoothing the surface, then priming and repainting to restore a seamless finish.

Exterior Restoration

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Exterior Restoration is the process of repairing and renewing the outside of a building, including walls, roof, windows, doors, and surfaces. It involves cleaning, repairing damage, resealing, repainting or refinishing, and protecting against weather and decay.

Exterior Work

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Exterior Work is a service for improving the outside of a property, including tasks like cleaning, painting, sealing, siding, landscaping, and repairs to walls, roofs, windows, doors, and hardscapes to boost curb appeal and durability.

Exterior painting

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Exterior painting is the service of painting the outside surfaces of a building to refresh its look and protect it from weather. It involves cleaning, scraping peeling paint, priming, choosing weather-appropriate paint, and applying multiple coats for a durable finish.

Fire And Smoke Damage

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Fire and Smoke Damage cleanup is a service that repairs and restores homes or buildings after a fire. It involves assessing damage, removing soot and debris, cleaning surfaces, and restoring or replacing affected materials to make the space safe and livable again.

Fire Safety

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Fire Safety is a service that helps protect people and property from fire. It involves planning, installing and maintaining detectors and alarms, practicing fire drills, creating evacuation plans, and providing guidance on safe use of equipment and fire prevention.

Flood Restoration

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Flood Restoration is a service that cleans up water damage after floods, dried out spaces, removes excess water, dries and dehumidifies, sanitizes, and repairs structural and property damage to prevent mold and restore normal conditions.

Frozen Pipes

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Frozen Pipes is a service that prevents and fixes frozen water pipes, often by insulating, heating, or thawing them and checking for leaks. It helps restore water flow and protect against bursts during cold weather.

Home Construction

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Home Construction is a service that plans, builds, and finishes residential buildings—from laying foundations to installing walls, roofs, plumbing, and electrical systems—turning a design into a ready-to-live-in home.

Home Consultation

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Home Consultation is a service where a professional visits your home to assess your needs, discuss options, and answer questions in person, helping plan projects, provide expert advice, and outline steps, timelines, and costs for your space.

Home Remodeling

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Home Remodeling is updating and improving a house or room to look better, work better, or add space. It involves renovating rooms, updating kitchens or baths, replacing fixtures, and sometimes expanding with new walls, flooring, painting, and finishes.

Home Restoration

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Home Restoration is the process of repairing, rebuilding, and renewing a damaged or aging home to restore its safety, structure, and appearance. It involves assessing damage, cleaning, replacing damaged materials, and updating systems to bring the house back to good condition.

House House

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House House is a simple, user-friendly service that helps you plan, manage, and track home projects, from budgeting and scheduling to organizing tasks and notes in one place.

Installation And Replacement

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Installation And Replacement is a service that sets up new equipment or removes old parts, ensuring proper fit, connection, testing, safety, and documentation so the system works reliably with the right components.

Material Delivery

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Material Delivery is a service that transports goods or supplies from one place to another, handling order pickup, loading, safe transit, and timely drop-off to the specified location, ensuring items arrive in good condition.

Mold Clean Up

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Mold Clean Up is a service that removes mold from homes or buildings, then cleans, sanitizes, and dries the area to prevent future growth, often fixing moisture issues and restoring safe, healthy indoor air.

Mold Restoration

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Mold Restoration is a service that detects and removes mold, dries and cleans affected areas, and fixes moisture problems to prevent future growth, restoring a safe, healthy indoor environment. It may involve cleaning, deodorizing, and repairing damaged materials.

Natural Disasters

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Natural Disasters is a service that explains severe weather events like earthquakes, floods, hurricanes, and wildfires. It covers causes, impacts, safety tips, and how to prepare, respond, and recover from these events in simple, practical terms.

New Addition

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New Addition is a service that helps customers add new features, products, or items to their existing system or collection. It involves planning, integration, testing, and deployment to seamlessly extend capabilities.

New Installation

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New Installation is a service that sets up a product or system from scratch, including planning, fitting or installing hardware or software, configuring settings, and ensuring it works smoothly for the user.

Remodeling And Restoration

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Remodeling and Restoration is a service that repairs, renovates, and upgrades homes or buildings, fixing damage, updating layouts, replacing old materials, and restoring functionality and beauty after wear, accidents, or disasters.

Remodeling Kitchens & Baths

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Remodeling Kitchens & Baths is a service that upgrades and updates kitchen and bathroom spaces, including planning, design, and installing new cabinets, counters, fixtures, lighting, and finishes to improve function and look.

Repair And Replacement

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Repair And Replacement is a service that fixes broken parts or worn-out components and replaces them if needed to restore full function and extend the life of equipment or systems.

Residential Homes

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Residential Homes is a service that builds, repairs, or manages house-like properties where people live. It involves housing construction, renovations, safety updates, and maintenance to provide comfortable, safe, and compliant living spaces for residents.

Restoration Projects

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Restoration Projects is a service that helps repair, preserve, and bring back the original function, look, or condition of buildings, artifacts, or ecosystems, often through planning, fundraising, skilled labor, and monitoring to ensure lasting results.

Roof installation

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Roof installation is the process of putting a new roof on a building. It involves planning, removing old roofing if needed, placing underlayment, installing shingles or tiles, sealing edges, and finishing with flashing and gutters to protect the structure from weather.

Roof repair

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Roof repair is fixing leaks, damaged shingles, or worn flashing to restore a roof’s function and protect your home. It involves inspecting for damage, replacing or sealing damaged parts, and ensuring the roof is watertight and safe again.

Roofing, Siding

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Roofing, Siding is a home exterior service that installs or repairs the roof and exterior wall coverings. It covers assessing damage, removing old materials, installing new shingles or panels, sealing joints, and ensuring weatherproof, durable results.

Siding Work

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Siding Work involves installing, repairing, or replacing the exterior siding of a building to protect it from the elements and improve appearance, using materials like vinyl, wood, or fiber cement, and may include prep, insulation, and sealing.

Storm Damage

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Storm Damage is a service that assesses and repairs harm to buildings caused by storms, including inspecting for structural, roof, and water damage, providing estimates, coordinating insurance claims, and restoring safety and usability after a storm.

Window Installation

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Window Installation is the service of fitting new windows into a home or building, including measuring, removing old units, preparing frames, choosing proper materials, sealing for weather and air tightness, and ensuring the windows operate smoothly.

Your Home Design

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Your Home Design helps you plan and visualize interior changes, from choosing furniture and colors to layout ideas, measurements, and budget tips, so you can see how a room could look before you buy or renovate.

Firstcall Restoration - Cedar Rapids Reviews

Denise Koczo
Denise Koczo
5 ★★★★★
My experience was unique! The day after my home went under contract for sale, hail hit! I wanted a reputable company to do the work not to disrupt the sale. Brad was my first point of contact and reassured me that First Call would do everything in their power to complete the work timely and every interaction after that proved him to be a man of his word! Todd (PM) promised a weekly check in, however he was constantly on the top of my contacts as I was receiving play by play to calm my nerves. I’d reach out at all hours not expecting a response but always getting one! Todd was a difference maker setting First Call apart from any other business I’ve worked with! Caleb was helpful in closing out the deal, rushing things along to finalize the project! These guys treated me like a family member, making a tough scenario for me very easy! The new home owners now have a beautiful new exterior and I firmly believe it’s because First Call is a well oiled machine with customer care top of mind. Google wouldn’t allow for 10 stars, so I settled on 5! Thank you for everything! I’ll miss interacting with these guys! Top notch!
Amelia Kibbie
Amelia Kibbie
5 ★★★★★
I had a very good experience with FirstCall. My insurance sent them over when we had pipes burst in the basement right around the holidays. They were hard at work on Christmas Eve and the day after Christmas which was much appreciated. They work well with people dealing with insurance payouts and are patient, professional, and kind. I was impressed with the communication especially. Thanks again for your help in this difficult time.
Pam Lehrman
Pam Lehrman
5 ★★★★★
Tom was great to work with. He helped my in-laws with every step of recovery after the fire they had. He was professional, he arranged the contractors, and he made sure they were happy throughout the restoration. He prefers local contractors, which is great because you know who they are, where they’re from, and the level of service you’ll get from them. For my in-laws to accomplish this on their own would have been a challenge. Firstcall communicated with their insurance company and helped make sure the claim was completed. We are glad for their service and support!
Kyle Kuehler
Kyle Kuehler
5 ★★★★★
Tom Campbell was our Project Manager through First Call and was a delight to work with. His communication was excellent throughout the process. Brad Bishop was our estimator at the start of the process and did a tremendous job of explaining the process and what to expect. Thanks First Call
Elizabeth Boots
Elizabeth Boots
5 ★★★★★
First Call has been absolutely amazing during this difficult time. Losing my home was beyond devastating. First Call has been there every step of the way to help me rebuild my home as well as my life. Every single craftsman that has worked on my house has been nothing but professional and extraordinarily kind. I have nothing but praise for every single person I have encountered with this company. Most of all, I would love to thank Tom Campbell, for being the person who coordinated the rebuild of my home and anything he could possibly do to help make it easier for me has gone above and beyond. I don’t have enough words to say enough for everything that they’ve done for me.
Amy Kuehler
Amy Kuehler
5 ★★★★★
We sustained damage from a storm in July and didn’t know where to start. When we called firstcall we knew we were in good hands. Tom Campbell made our restoration effortless. You wouldn’t know today the extensive damage our property sustained. Thanks again Tom and team.
Kris Saulsbury
Kris Saulsbury
5 ★★★★★
World class service! Our project manager, Tom Campbell, delivered on every promise. Repairs were completed promptly with an attention to detail. We experienced a major loss due to water damage. Lost the entire kitchen and lower level family room. We now have an unintentional but very beautiful remodel. I highly recommend Firstcall Restoration!!
Marlyn Lehrman
Marlyn Lehrman
5 ★★★★★
We appreciate the assistance Firstcall gave us after we experienced a fire. Tom set up all the contractors and repairs were made in a timely manner. The communication was great! Thank you!
George Rickey
George Rickey
5 ★★★★★
Had a sewage back up that effected three full bathrooms; 2 on the first and one in the basement. The upstairs just required new baseboards and trim from water exposure. The sewage came down through the ceiling, damaging a section of the HVAC system, bathroom ceiling, drywall, ceiling light exhaust fan and heater. Had to remove the drywall, put up new, new vanity, paint, baseboards. I was given First Call as a very reliable source of assistance. From the time I called, they consistently proved to be reliable and responsible. They came out, did the damage assessment, and provided me with an estimate that I thought was reasonable and accurate. From the beginning to the end of the project, I was never out of the loop. They were excellent in keeping me informed. Mark, the project manager and Mike, were exceptionally easy to work with. I always knew in advance what crew was coming in and when, and what tasks they would be doing. The level of communication was exceptional. To me, they set the standard for what Customer Service and responsiveness should be. I do not have any hesitation in recommending them if unfortunately you should find yourself in need of restorations services. They will ALWAYS be my first call! Thank you
Cael Clendenen
Cael Clendenen
5 ★★★★★
Tom Campbell and his team were very friendly and easy to work with. Tom was a great communicator and diligent with customer satisfaction. They worked quickly and thoroughly. Great quality all around. Thank you team!
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About Firstcall Restoration - Cedar Rapids

Firstcall Restoration - Cedar Rapids is a comprehensive Water Damage Restoration Service operating from 1220 Capital Dr Sw, Cedar Rapids, IA 52404. The company specializes in a broad spectrum of restoration and construction services designed to help homeowners recover from disasters and safely return to daily life. As a trusted local partner, Firstcall materials and craftsmanship cover not only water-related incidents but also fire damage, roof and exterior needs, and interior finish work. Their approach emphasizes clear communication, timely response, and respectful collaboration with clients, insurers, and local tradespeople to ensure projects progress smoothly from initial assessment to final completion. The team understands that damage events—whether caused by storms, flooding, frozen pipes, or other natural disasters—require immediate attention and precise coordination with stakeholders to minimize disruption and protect property value.

The company offers a wide array of categories and services that help restore and modernize homes. In Water Damage Restoration Service, they manage extraction, drying, dehumidification, and system restoration to prevent secondary issues and mold growth. Fire Damage Restoration Service is handled with sensitive attention to structure, contents, and safety considerations, ensuring that repairs are comprehensive and up to code. As a Roofing Contractor and Siding Contractor, Firstcall provides roof installation and repair, as well as siding work and exterior restoration, to safeguard homes from the elements. They also perform Exterior Painting and Exterior Work to refresh and preserve building exteriors while addressing any underlying structural concerns. The Building Restoration Service category highlights their capability to coordinate large-scale recovery and rebuild projects with attention to detail and schedule integrity.

Inside the home, Firstcall offers services such as Basement Finishes, Bathroom Remodeling And Renovation, and Complete Remodeling, supporting both aesthetic upgrades and functional improvements. Design And Build, Design And Construction, and Design Consultation demonstrate their in-house design capability, aligning client vision with practical execution. Disaster Restoration and Mold Clean Up emphasize the firm’s readiness to respond to emergencies while ensuring healthy indoor air quality. Drywall repair, Installation And Replacement, Window Installation, and New Installation are among the specialized trades that support durable, high-quality outcomes. They handle Residential Homes projects, Home Restoration, and Home Construction with careful project management, ongoing communication, and a focus on customer satisfaction.

The service roster includes Remodeling And Restoration, Remodeling Kitchens & Baths, and Home Remodeling, reflecting a commitment to transforming spaces while preserving integrity and safety. They also offer Material Delivery, Change Order management, Repair And Replacement, and Design Consultation to streamline processes and keep projects on track. Exterior Restoration, Roof installation, Roof repair, and Storm Damage responses cover both preventive maintenance and post-event recovery. Siding and Siding Work complement exterior protection, while Flood Restoration, Water Damage-related services, and Natural Disasters readiness address a range of risk scenarios. The company serves Residential Homes with a focus on providing a well-coordinated, customer-centric experience from initial call to project wrap-up.

Customer feedback highlights the team’s professional communication, reliability, and dedication. Clients describe project managers and staff as attentive, transparent, and highly collaborative, often noting timely updates, proactive problem-solving, and a clear commitment to treating customers with care. The combination of hands-on workmanship and strong project management has helped Firstcall Restoration - Cedar Rapids build a reputation for dependable service during challenging times, turning difficult situations into structured, well-executed restorations and renovations. Their local presence and emphasis on safety, quality, and customer care position them as a leading partner for home restoration in Cedar Rapids and surrounding areas.

Water Damage Restoration Service

Firstcall Restoration in Cedar Rapids, IA offers expert water damage restoration services to quickly assess, extract, and dry flooded areas, restore structural integrity, and prevent mold, ensuring safe, quality repairs for homes and businesses.

Fire Damage Restoration Service

Firstcall Restoration in Cedar Rapids, IA offers comprehensive Fire Damage Restoration Service to quickly assess, stabilize, clean, and restore your home or business after fire, smoke, and soot damage, helping you recover with minimized disruption and expert care.

Roofing Contractor

Firstcall Restoration in Cedar Rapids, IA offers expert roofing contractor services, including roof installation, repair, and inspection, using quality materials and skilled workmanship to protect your home with lasting, reliable results.

Siding Contractor

Siding Contractor for Firstcall Restoration in Cedar Rapids, IA. Expert siding installation, repair, and replacement using durable materials and precise craftsmanship to protect and beautify homes, with reliable service, timely project completion, and local trusted support.

Building Restoration Service

Firstcall Restoration offers expert Building Restoration Services in Cedar Rapids, IA, restoring fire, flood, storm, and mold damage with rapid response, thorough cleanup, and lasting reconstruction to return properties to pre-loss condition.

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