Home - Georgia - Norcross - Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup in Norcross offers professional water damage restoration services, restoring properties with expert cleanup, drying, and repairs. Comprehensive solutions for 100 services.

Water Damage Restoration Service at 6356A Corley Rd Nw in Norcross, GA 30071

Operational
★★★★★
Rating: 4.8 based on 3709 reviews
Address: 6025 Northbelt Pkwy NW STE B, Norcross, GA 30071
Phone: 17703250048
Emails:
Employees: 5000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now Book a Service
Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup Services

All Types Of Drain Cleaning

+

All Types Of Drain Cleaning is a service that clears clogs and smooths flow in drains using methods like snaking, hydro jetting, and inspection to remove blockages and prevent backups in sinks, showers, and sewer lines.

Appliance Connections

+

Appliance Connections is a service that helps you find, compare, and buy home appliances, connect delivery and installation options, and offer guidance on models, prices, and warranties in one simple, user-friendly place.

Augering

+

Clear stubborn clogs with our expert augering service. We use powerful electromechanical drain cleaning machines with rotating cable snakes to cut through tough blockages inside your drains and sewer lines. Efficient and precise. Call today for professional augering.

Basement flooding remediation

+

Roto-Rooter provides basement flooding remediation, removing water, drying affected areas, and sanitizing to prevent mold and damage. Trust our experts to restore your basement safely. Call now for basement flooding remediation services.

Bathroom Sink

+

Bathroom Sink is a basic plumbing or cleaning service focused on repairing, installing, or maintaining bathroom sinks, including fixing leaks, replacing hardware, connecting drains, and sometimes cleaning or resealing the area around the sink.

Bathroom drain cleaning

+

Roto‑Rooter clears clogged bathroom drains, like sinks, tubs, and showers, with expert electromechanical snaking or hydro‑jetting to remove hair, soap scum, and buildup. Fast, professional service ensures smooth, odor-free flow. Call for prompt bathroom drain cleaning today.

Bathroom plumbing faucet repair

+

Fix leaky or dripping bathroom faucets with Roto-Rooter’s faucet repair service. Our skilled plumbers quickly diagnose and resolve issues to save water and prevent damage. Call today for reliable bathroom plumbing faucet repair.

Bathroom sink repair

+

Roto-Rooter fixes bathroom sinks, from leaks and clogs to broken pipes and faucets. Our pros restore full function quickly, preventing water damage and ensuring smooth drainage. Call today for reliable bathroom sink repair.

Battery Backup Sump Pump

+

A Battery Backup Sump Pump provides a secondary pump powered by a battery to move water from a sump pit during power outages or when the main pump fails, helping prevent basement flooding.

Broken Sump Pump

+

Broken Sump Pump is a service that fixes a failing basement pump, restoring its ability to remove water. It involves diagnosing why the pump won’t work, repairing or replacing faulty parts, and testing the system to prevent flooding.

Circuit Breaker

+

Circuit Breaker is a service that helps prevent system outages by stopping repeated failed requests to a failing component, then gradually testing it again. It monitors errors, opens a fault window, and closes when stability returns, protecting the whole system.

Commercial grease trap installation

+

Install properly sized grease traps to block fats, oils, and grease (FOG) from entering drains. Whether under‑sink or in‑ground, Roto‑Rooter ensures code‑compliant installation that protects your plumbing and helps avoid costly health violations. Call today.

Commercial plumbing services

+

Our full-service commercial plumbing includes drain cleaning, hydro-jetting, grease trap services, toilet and fixture repair, emergency plumbing, and backflow inspection, certification and repair. Keep your business running with reliable, professional support. Call for commercial plumbing help.

Dependable Services

+

Dependable Services is a reliable, scheduled support offering ongoing tasks, maintenance, and help, focusing on consistent availability, punctual delivery, and clear communication to keep systems and routines running smoothly.

Dishwasher Installation

+

Dishwasher Installation is the service of placing a new dishwasher in your kitchen, connecting it to water and drainage, leveling it, securing it, and testing to ensure it runs properly. It includes setup, hookups, and basic adjustments.

Dishwasher installation

+

Let Roto‑Rooter handle dishwasher installation with precision: plumbing connections, proper drainage, and secure electrical hookup to ensure your new appliance runs safely and efficiently. Call for professional dishwasher installation today.

Drain Cleaning Equipment

+

Drain Cleaning Equipment is tools and machines used to clear clogs and blockages from pipes, drains, and sewers. It includes plungers, snake machines, augers, and high-pressure jetters, used to remove debris and restore proper flow.

Drain Cleaning Machines

+

Drain Cleaning Machines are devices that clear clogs in pipes using powerful augers or water jets. They break up blockages, push debris through the line, and restore smooth water flow in sinks, drains, or toilets.

Drain Fields

+

Drain Fields is an on-site septic system component that disperses treated wastewater into the soil through perforated pipes buried underground, using the soil to filter and treat it. Maintenance includes inspection, monitoring, and addressing leaks or clogging.

Drain Lines

+

Drain Lines is a service that clears and fixes clogged or leaking pipes in a building’s drainage system, including inspecting lines, removing blockages, repairing joints, and ensuring proper flow and venting to prevent backups and leaks.

Drain Problems

+

Drain Problems is a service that detects and fixes clogged or slow drains, leaks, and sewer issues in sinks, showers, and toilets. It involves inspection, cleaning, repair, and prevention to restore proper drainage and prevent future blockages.

Drain cleaning

+

Restore smooth flow in your drains with Roto‑Rooter’s expert drain cleaning. We use electromechanical snaking or hydro‑jetting to tackle clogs caused by grease, hair, soap, roots, or scale. Fast, efficient, and reliable service for your home or business. Call today for professional drain cleaning.

Drain cleaning equipment

+

Roto‑Rooter uses powerful, proprietary electromechanical sewer and drain cleaning equipment (made in the USA) to clear clogs and clean pipelines from end to end - maximizing drainage flow and preventing future clogs at your home or business. Call for drain cleaning and unclogging services.

Drain leak repair

+

Prevent water damage with Roto-Rooter’s drain leak repair. Our expert plumbers locate and fix leaks in drains and pipes, restoring your plumbing’s integrity. Call today for prompt, professional drain leak repair.

Drain line repair

+

Roto-Rooter repairs damaged or broken drain lines behind walls, beneath floors, and underground using trenchless or traditional excavation methods. Restore proper drainage flow and prevent backups with our expert drain solutions. Call now for trusted drain line repair service.

Drain opening

+

Fix clogged, damaged or collapsed drains with Roto-Rooter - we open blocked drains and repair damaged drainpipes, restoring proper drainage to protect your plumbing system. Call today for drain opening services you can trust.

Drain snaking

+

We clear tough clogs using professional drain snaking (electromechanical augering) - a flexible cable with sharp blades that cuts through or pulls debris like hair, soap, and minor blockages. Fast and effective, it’s a go-to for reliable drain restoration. Call today for expert snaking service.

Drains Clear

+

Drains Clear is a service that removes clogs from home drains using professional tools and safe cleaners, restoring slow or blocked sinks, showers, or toilets to steady flow with quick, thorough clearing and basic maintenance tips.

Emergency Flood Service

+

Emergency Flood Service provides rapid assistance during floods, including urgent evacuation support, immediate rescue or shelter guidance, temporary staging of resources, and coordination with authorities to protect lives and minimize damage.

Emergency Serviceavailable

+

Emergency Serviceavailable is a rapid response service that helps people get urgent assistance during health, safety, or security emergencies. It involves fast dispatch, trained responders, and coordinated support to stabilize the situation and connect you with needed resources.

Emergency flood services

+

When flooding strikes, Roto-Rooter offers emergency flood services 24/7, 365 days a year - including water removal, cleanup, and repair to minimize damage. Fast response protects your home or business. Call now for immediate emergency flood assistance.

Emergency plumbing services

+

When plumbing disasters strike (day or night) Roto‑Rooter is ready 24/7, 365 days a year. Expert plumbers arrive quickly, fully equipped to handle burst or leaking pipes, sewage backups, water cleanup, and more with transparent pricing and reliable results. Call for emergency assistance today.

Faucet installation

+

Whether it’s a kitchen, bathroom, outdoor spigot, or your main water supply valve, Roto‑Rooter handles faucet installation and repair with precision, from dripping cartridges to new fixture installs. Backed by our guarantee and trusted professionalism. Call today for faucet installation service.

Faucet repair

+

Roto‑Rooter repairs all types and brands of faucets - fixing leaks, drips, and worn parts quickly to save water and avoid damage. Our expert plumbers deliver reliable, lasting faucet repair. Call today to restore your faucet’s performance.

Flooded Basement

+

Flooded Basement is a service that quickly removes water from a flooded space, dries surfaces, and prevents mold, offering cleanup, dehumidification, and restoration to protect your home after leaks, floods, or groundwater intrusion.

Flooding Prevention

+

Flooding Prevention is a service that helps reduce flood risk by assessing water sources, improving drainage, installing barriers, and providing emergency planning tips so homes and businesses stay safer during heavy rain and storms.

Flooding prevention services

+

Prevent future water damage with Roto-Rooter’s flooding prevention services, including sump pump installation, drainage solutions, and waterproofing. Keep your property safe and dry year-round. Call today for expert flooding prevention.

Free Estimate

+

Free Estimate is a no-cost review where a professional visits or assesses your project to provide an upfront, written quote with expected costs and timelines, helping you decide before committing.

Garbage disposal installation

+

Roto‑Rooter installs new garbage disposals quickly and correctly, handling plumbing adjustments and ensuring proper electrical hookup. From diagnosis to full installation, we keep your kitchen functional and hassle-free. Call today for disposal installation service.

Garbage disposal repair

+

Is your garbage disposal jammed or leaking? Roto‑Rooter provides fast, expert repair to get your kitchen cleanup back on track. From motor issues to clogged blades, we fix and replace all disposal types and brands. Call now for professional garbage disposal repair.

Grease Trap Treatment

+

Grease Trap Treatment is a service that cleans and maintains kitchen grease traps to remove fats, oils, and solids, prevent clogs, and keep drains flowing smoothly; it involves inspection, pumping out collected waste, cleaning components, and recommending maintenance intervals.

Grease trap treatment

+

Roto‑Rooter provides professional grease trap treatment for commercial kitchens, effectively removing fats, oils, and grease (FOG) to maintain flow and comply with health standards. Keep your drains clear and operations smooth! Call today to schedule treatment.

Haul Away

+

Haul Away is a service that removes unwanted items from your space. A crew collects, loads, and disposes or recycles furniture, appliances, or clutter you no longer need, making cleanup quick and easy.

High pressure water-jetting (hydro-jetting)

+

Clear stubborn blockages with high‑pressure hydro‑jetting that safely removes grease, sludge, scale, roots, debris, and other buildup. It’s a powerful, eco‑friendly way to keep sewer & drain pipes flowing smoothly. Schedule hydro‑jetting service with Roto‑Rooter today.

Kitchen Sink

+

Kitchen Sink is a service that covers a broad, all-in-one set of tasks or features, often including many tools or options bundled together so users can handle multiple needs in one place without switching services.

Kitchen sink drain cleaning

+

Roto‑Rooter clears kitchen sink clogs of food particles, grease, or soap build-up using professional mechanical snaking or hydro‑jetting for quick, effective results. Keep your sink flowing smoothly. Call today for kitchen sink drain cleaning.

Kitchen sink repair

+

Roto‑Rooter handles kitchen sink repairs - leaks, clogs, damaged pipes, and fixture issues - to keep your kitchen running smoothly. Our pros provide thorough diagnosis and reliable fixes. Call today for kitchen sink repair service.

Location Change

+

Location Change is a service that helps you update your current city or place of residence in your account details, shipments, or records, and may involve confirming your new address, updating billing info, and reviewing any related shipping or service implications.

Main sewer line drain cleaning

+

Roto‑Rooter clears and cleans main sewer line clogs with a thorough end-to end cleaning that restores maximum flow and reduces the chance of future backups.

Mold inspection & remediation

+

Roto-Rooter offers professional mold inspection and remediation after water damage or flooding. We identify, remove, and prevent mold growth to protect your health and home. Call now for reliable mold inspection and remediation.

Outdoor plumbing pipe repair

+

Roto‑Rooter repairs outdoor plumbing pipes damaged by weather, roots, or wear. Our experts fix leaks, breaks, and corrosion to protect your irrigation and drainage systems. Call today for outdoor plumbing pipe repair. *Service offerings vary. This service may not be available at all locations.

Outdoor plumbing system repair

+

Roto‑Rooter repairs outdoor plumbing systems, including water supply lines, drainpipes, and hose bibs. We fix leaks, breaks, and corrosion to keep your outdoor water flowing. Call today for reliable outdoor plumbing system repair.

Pipe brush coating

+

Roto-Rooter’s pipe brush coating application restores drainage flow in aging pipes by using rotating brushes and protective coatings to remove buildup and reinforce surface integrity. It’s a smart, cost-efficient way to extend the life of older pipes. Call us today for pipe restoration.

Pipe descaling

+

Remove mineral, grease, and rust buildup in your pipes using mechanical brushes and high-pressure flushing. Roto‑Rooter’s pipe descaling service restores full flow and prolongs pipe life, especially in older cast‑iron systems. Call today for pipe descaling.

Pipe patching

+

We fix damaged pipe sections in sewer pipes with epoxy patch liners (little or no digging required). Restore damaged pipe sections without the expense of replacing the entire pipeline, renewing pipe integrity and preventing leaks. Learn more about pipe patching services and schedule an inspection.

Pipe relining

+

Restore damaged pipes without little or no digging using Roto‑Rooter’s trenchless pipe relining service. A strong, seamless liner is inserted into your existing pipe, extending its life and improving drainage flow with minimal disruption to landscaping, sidewalks, driveways, and trees.

Pipe restoration

+

We provide a variety of pipe restoration services to remove corrosion and buildup inside old sewer and drain pipes, including pipe descaling, pipe brush coating, pipe patching, pipe relining, and pipe bursting. Improve flow and extend pipe life! Perfect for older homes and commercial buildings.

Plumbing fixture installation & replacement

+

Roto‑Rooter installs, repairs, and replaces plumbing fixtures, from faucets and toilets to sinks and spigots, with expert care and workmanship. Enjoy leak-free performance and reliable fitting. Call today for plumbing fixture installation.

Plumbing leak detection

+

Roto‑Rooter uses advanced water leak detection tools (like acoustic listening, water meter checks, infrared, and underground line locating) to pinpoint hidden leaks and stop damage fast. Call today for plumbing leak detection services.

Plumbing pipe repair

+

From small leaks to major breaks, Roto‑Rooter offers expert plumbing pipe repair to restore your system’s integrity and prevent water damage. Our plumbers can repair all pipe types with precision. Call now for plumbing pipe repair service.

Plumbing repair & replacement

+

Roto‑Rooter provides comprehensive plumbing repair and replacement - fixing leaks, worn fixtures, and damaged pipes or installing new systems. Keep your plumbing safe and efficient. Call today for professional plumbing repair and replacement.

Preventative plumbing maintenance

+

Avoid plumbing emergencies with preventative maintenance services (inspections, leak detection, scheduled sewer ad drain cleaning services, hydro-jetting, and system tune-ups) to keep everything flowing reliably. Call to schedule preventative plumbing maintenance for your home or business.

Preventive Maintenance

+

Preventive Maintenance is a planned, routine service that checks and services equipment before problems occur, including inspections, cleaning, part replacements, and testing to keep systems reliable and reduce unexpected downtime.

Repair And Replacement

+

Repair And Replacement is a service that fixes or replaces worn, damaged, or malfunctioning parts or components to restore proper function and extend the life of equipment, devices, or systems.

Reverse osmosis system repair

+

If your reverse osmosis water filtration system isn’t working, Roto‑Rooter can diagnose and repair it quickly. We ensure your system delivers clean, safe water. Call today for expert reverse osmosis system repair.

Reverse osmosis water filtration system installation

+

Roto-Rooter installs reverse osmosis water filtration systems to provide clean, purified drinking water. Our experts handle the full setup, ensuring safe connections and optimal performance. Call today for professional reverse osmosis system installation.

Septic Tanks

+

Septic Tanks are underground systems that treat waste from homes not connected to a sewer. They collect sewage in a tank, allow solids to settle, and separate liquids to drain into the ground, with occasional pumping and maintenance to prevent clogs and odors.

Sewage cleanup

+

Roto-Rooter provides professional sewage cleanup to safely remove and disinfect contaminated water and waste. Our team handles cleanup, sanitization, and odor control - ensuring a clean, healthy environment. Call Roto-Rooter for emergency sewage cleanup today.

Sewer line repair & excavation

+

When trenchless isn’t an option, Roto‑Rooter offers full sewer line repair with professional excavation, removing damaged sections and replacing with durable new pipe. Ideal for offset, bellied, or collapsed pipelines. Call today for sewer line excavation.

Sewer repair

+

Roto‑Rooter repairs damaged or blocked sewer lines using trenchless or traditional excavation methods to restore flow and prevent backups. Fast, reliable service protects your home and plumbing system. Call now for sewer repair service.

Shower repair

+

Roto‑Rooter repairs showers, fixing leaks, broken valves, low pressure, and damaged fixtures. Our professional plumbers ensure your shower works perfectly and prevents water damage behind walls and tile. Call today for expert shower repair services.

Sink Repair

+

Sink Repair is fixing leaking, clogged, or damaged sinks and pipes to restore proper drainage, water flow, and function. It involves diagnosing issues, replacing faulty parts like seals, traps, or fixtures, and ensuring there are no leaks or blockages.

Sink repair

+

From leaks to clogs and damaged fixtures, Roto‑Rooter handles all sink repairs quickly and reliably. Keep your kitchen or bathroom sink functioning smoothly. Call now for professional sink repair service.

Site Evaluation

+

Site Evaluation is a simple assessment of a location to determine suitability, safety, and potential for a project. It involves inspecting access, condition, resources, constraints, and basic risks to inform planning decisions.

Sump pump battery backup

+

Protect your basement from flooding (even during power outages) with Roto-Rooter’s sump pump battery backup systems. Our expert plumbers install and service reliable backup sump pumps (battery or water-powered) to keep your home dry and secure when it matters. Call for battery backup installation.

Sump pump installation/replacement

+

Our expert sump pump installation, repair and replacement services keep your basement dry. From battery backup options to checking valves and drainage lines, we keep water out of your basement or crawl space, prevent water damage, and protect your foundation. Call today for sump pump installation.

Sump pump repair

+

Avoid basement flooding with Roto‑Rooter’s sump pump repair and replacement services. We diagnose and fix mechanical, plumbing, or electrical issues to keep your sump pump running efficiently and effectively. Call today for fast, reliable sump pump repair.

Toilet drain cleaning

+

Clear toilet clogs and slow drains with Roto-Rooter’s expert toilet drain cleaning service. Using snaking and hydro-jetting, we remove blockages fast to restore proper flow. Call now to keep your toilet draining smoothly and efficiently.

Toilet installation

+

Need a new toilet? Roto-Rooter handles complete toilet installation with proper sealing, connection, and testing to ensure no leaks and reliable flushing. Whether upgrading or replacing, call today for professional toilet installation.

Toilet plumbing repair

+

Fix leaks, running water, or flushing issues with Roto-Rooter’s toilet plumbing repair service. Our expert plumbers diagnose and resolve common problems to keep your bathroom functioning perfectly. Call now for prompt, reliable toilet repair services.

Toilet repair

+

Roto-Rooter fixes all toilet issues, including leaks, running water, clogs, and flushing problems. Our expert plumbers provide fast, reliable toilet repair to keep your bathroom working smoothly and efficiently. Call today for expert toilet repair service.

Trenchless excavation

+

Trenchless excavation uses precision tools to access underground plumbing without extensive digging (often just modest access pits at both ends of the pipeline vs invasive trenching) - solving sewer or drain issues with minimal disruption. Call now for safe, efficient trenchless excavation.

Video Camera Inspection

+

Video Camera Inspection is a method to visually inspect pipes or hard-to-reach areas using a small camera on a flexible line. It involves inserting the camera, guiding it through the space, recording live footage, and assessing for blockages, cracks, or leaks.

Video camera pipe inspection

+

Roto-Rooter uses advanced sewer-line video camera inspections to spot blockages, cracks, root intrusion and corrosion - without digging. High-resolution camera and live video feed deliver clear diagnosis and solutions from inside your sewer and drain pipes. Call to schedule a video pipe inspection.

Washing Machines

+

A Washing Machines service helps you clean clothes by using a machine that washes, rinses, and spins them dry. It involves selecting cycle options, loading laundry, adding detergent, and letting the machine do the cleaning automatically.

Water Clean Up

+

Water Clean Up is a service that removes pollutants from water sources, using filtration, treatment, and safe disposal methods to restore clean, safe water for drinking, farming, or recreation.

Water Supply

+

Water Supply is the service of providing clean, safe water for use at homes and businesses, including collecting, treating, storing, and delivering water through a network of pipes and pumps, and monitoring quality and availability.

Water damage cleanup

+

Roto-Rooter provides thorough water damage cleanup - removing water, drying, and sanitizing affected areas to prevent mold and structural damage. Fast, professional service restores your home or business. Call today for water damage cleanup.

Water damage mold removal

+

After water damage, trust Roto-Rooter for mold removal. We safely identify and eliminate mold growth, protecting your health and property. Call now for expert water damage mold removal services.

Water extraction

+

Roto-Rooter offers rapid water extraction to remove standing water from floods or leaks, minimizing damage and speeding up drying. Our certified water cleanup pros use advanced professional-grade equipment for efficient service. Call today for water extraction.

Water fixture repair

+

Roto‑Rooter repairs all water fixtures, including faucets, toilets, and showerheads, ensuring leak-free, efficient performance. Our experts handle repairs quickly to save water and prevent damage. Call now for water fixture repair.

Water heater installation

+

Roto-Rooter installs water heaters (tank and tankless), gas and electric, ensuring proper setup, safety, and optimal performance. Enjoy reliable hot water for your home or business. Call today for expert water heater installation and upgrade services.

Water heater repair

+

Get hot water fast with Roto‑Rooter water heater repair service. We fix leaks, thermostat issues, and heating problems for both tank and tankless systems, whether electric or gas. Call today for dependable water heater repair.

Water quality testing

+

Ensure safe, clean water with Roto-Rooter’s water quality testing. We analyze your water for contaminants and provide solutions to improve taste, safety, and plumbing longevity. Call now for professional water quality testing.

Water softener installation

+

Improve your water quality with Roto-Rooter’s professional water softener installation. We fit systems that reduce hardness and protect plumbing from scale buildup. Call now to schedule water softener installation for your home or business.

Water softener repair

+

Roto-Rooter repairs water softeners to restore effective hardness removal and protect your plumbing. We fix mechanical and electronic issues quickly to keep your water soft and appliances safe. Call today for water softener repair.

Water softening & filtration systems

+

Roto-Rooter offers complete water softening and filtration solutions to deliver cleaner, softer water. Our experts install and maintain systems tailored to your needs. Call today for water softening and filtration system services.

Water treatment services

+

Roto-Rooter installs and maintains water treatment systems (softeners, filters, and purifiers) to improve water quality and protect your plumbing. Call today for expert water treatment services tailored to your needs.

Weekend plumbing services

+

Roto-Rooter offers weekend plumbing services for your convenience. Whether it’s drain cleaning, repairs, or installations, we’re here when you need us most. Call now to schedule weekend plumbing service and avoid weekday wait times.

Zero dig pipe restoration

+

Restore or replace underground pipes without tearing up landscaping, driveways, or sidewalks. Roto‑Rooter’s zero‑dig restoration uses trenchless pipe relining or pipe bursting to give you a new, long-lasting pipeline - fast and less invasive. Call for zero‑dig solutions today.

Roto-Rooter Plumbing & Water Cleanup Reviews

Judah Gay
Judah Gay
2 ★★☆☆☆
Response time was decent and the dispatcher was friendly but wouldn’t recommend calling this place. I had simple toilet clog and the technician that came out tried to charge $700 to snake to the street or $300 to remove the toilet without even attempting to plunge. I only called think they would have a heavier duty plunger or a vacuum. I knew the clog wasn’t bad. Lost $50 for them coming out. Soon as he left I went back to trying it myself and got it unclog. Definitely false advertisement on affordability. Saw an ad for $100 repair which I would of paid willingly. Only call if an absolute emergency and you are sure it’s the pipes and not the toilet.
Dhatri Vaishnavi Nandyala
Dhatri Vaishnavi Nandyala
1 ★☆☆☆☆
I had a very disappointing and concerning experience with Roto-Rooter Plumbing & Water Cleanup (6025 Northbelt Pkwy NW STE B, Norcross, GA). On 2/10, a technician named Tyrone came out to check a leak under our kitchen wooden floorboards, in front of the dishwasher. There was no visible water, but about a 5 ft x 5 ft section of the floor had started to cup and swell. I do appreciate that Roto-Rooter was able to schedule a same-day appointment. Unfortunately, the service itself was very poor. I was at work, and my mom was home during the visit. Tyrone pulled out the dishwasher and claimed he found the leak, but he never actually showed my mom where it was or clearly explained what he found. Instead of focusing on identifying and fixing the source of the leak, he repeatedly insisted that the entire kitchen flooring needed to be replaced. He also said that to match the kitchen floors, the connected hallway flooring would need to be replaced as well. On top of that, he claimed the basement ceiling under the kitchen had water damage and would need to be replaced, even though there was no visible damage. His estimates were shocking: $300 to replace the leaking pipe, $7,000–$13,000 for water mitigation and mold inspection, and approximately $20,000 to replace the kitchen and hallway floors. He strongly suggested that the full floor replacement would be “free” because he would write up a report and insurance would cover it, and we would only need to pay $300 out of pocket for the pipe repair. My mom called me very worried, so I asked him to explain everything to me over the phone. I repeatedly asked whether he had clearly identified and confirmed the source of the leak. He avoided directly answering and continued focusing on replacing the floors. When I asked whether filing an insurance claim could increase our premium, he hesitated and said no. He also kept encouraging my mom to sign documents before leaving. We decided to have a second opinion, and had another licensed plumber come. He clearly showed us the actual source of the leak. It was not under the dishwasher as claimed by Tyrone. It was simply a loose connection on the water line that was slowly dripping and pooling a small amount of water under the floor. The plumber tightened the connection in about 10 minutes and did not charge us anything. There was no major pipe failure. There was no need for $7,000–$20,000 in work. There was no basement ceiling damage. I am extremely disappointed by how this situation was handled. What we experienced felt like unnecessary upselling and recommendations for extensive repairs that were not supported by the actual condition of the issue. It is very concerning that a homeowner could be led to believe such significant work was required without clear evidence. Please be cautious before hiring this company. Our experience left us feeling misinformed and very uneasy about the recommendations that were made.
Bianca Walsh
Bianca Walsh
5 ★★★★★
We used Roto Rooter after a pipe broke behind the toilet. They were able to send someone within hours. Kency was professional, courteous, and very knowledgeable. He was able to fix the issue quickly for a very reasonable price. I will definitely be calling them again for any future plumbing needs.
Dr. DeYonne Parker
Dr. DeYonne Parker
5 ★★★★★
I had the pleasure of having Vince help me solve a clogged issue with my toilet. They showed up quickly (within 45 mins) after I had called and canceled another plumber for having me wait for over 4 hours without any updates. Vince is VERY knowledgeable, professional and reassuring and I am so grateful to have had him come out. While the cost was a bit pricey, the service was excellent!
Ron Jordan
Ron Jordan
5 ★★★★★
First of all, I was impressed by how quickly they showed up after my call. Vince and his helper quickly identified the problem and gave me a quote up front. They worked together together and had my kitchen sink unclogged. That, along with the advice on how to keep my sink clog free so I wouldn’t need to see him again was well worth a few hundred bucks for peace of mind. I have used roto-rooter many times in the past and have never been disappointed.
J Rowell
J Rowell
5 ★★★★★
Kency was great again!! Checking for the leak in my pipe, he discovered I needed a new PRV for my water heater and promptly took care of an issue I didn't know I had. Once again he answered all my questions so I could understand. I am so very grateful for his help and professionalism.
NaturalSoul721
NaturalSoul721
5 ★★★★★
I'm very impressed with the entire Roto-Rooter team so far. My Christmas nightmare is much more bearable with their speedy and through response. Kency was so professional and handled my plumbing issue expertly. He took the time to explain the repairs and was very kind despite having to wait for entry. I appreciate his work ethic and patience.
Halacy Kurenski
Halacy Kurenski
5 ★★★★★
I had a major plumbing emergency today that was causing a lot of stress, and I am so grateful that Roto-Rooter sent Vince Andonov to save the day. Vince is an absolute professional. He arrived on a Friday and immediately got to work diagnosing a complicated backup that was affecting multiple areas of my home. He was thorough, efficient, and clearly knows his craft. What really set Vince apart was how he went above and beyond. While he was here, he took the time to look at my kitchen sink. He also inspected another toilet in the house, caught a leak I hadn't noticed yet, and gave me expert advice on the specific parts I needed to fix it myself to save money. As someone on a fixed income, finding a technician who is this honest, helpful, and generous with his time is rare. Vince turned a high-stress disaster into a great experience. If you use this company, ask for Vince—he’s the best in the business!
hunter curbow
hunter curbow
5 ★★★★★
My technician Kency was freaking awesome. Polite, efficient, kind. He absolutely saved me, my main drain line clogged and my toilet wouldn't flush, and I am going out of town TOMORROW. Having someone stay at my house this weekend. Absolute life savers! Highly recommend!
Steve Wright
Steve Wright
5 ★★★★★
Our water heater was failing and Emanuel came, quickly diagnosed the problem, got us a new water heater and installed quickly and efficiently. He was courteous, friendly and professional. We will be glad to have him take care of any plumbing needs in the future.
Read more

About Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup is a comprehensive Water Damage Restoration Service located at 6356A Corley Rd Nw, Norcross, GA 30071. Serving residential and commercial customers, the company combines skilled plumbing expertise with robust water remediation capabilities to address a wide range of emergencies and routine maintenance needs. The organization presents itself as a multi-category provider, encompassing Plumber, Contractor, Drainage Service, Excavating Contractor, Repair Service, Water Damage Restoration Service, Water Filter Supplier, Water Softening Equipment Supplier, and Water Testing Service. This breadth of services allows for coordinated solutions when leaks, floods, or drainage issues arise, ensuring customers experience smoother repairs, faster recoveries, and clearer guidance on prevention.

The firm emphasizes emergency readiness and rapid response, offering services such as Emergency Flood Service, Emergency Service available, and Free Estimate for assessments. In addition to emergency response, Roto-Rooter outlines capabilities in drain cleaning, drain lines and drain problems, and advanced drain management through high pressure water-jetting and drain cleaning equipment. Their expertise extends to both residential scenarios—bathroom sink and kitchen sink repairs, toilet repairs, garbage disposal work, dishwasher installation, and vented plumbing fixtures—and commercial settings, including commercial grease trap installation, sewer line repair and excavation, and commercial plumbing services. The company highlights preventative measures through preventative maintenance options, preventive maintenance plans, and site evaluation, positioning itself as a partner for long-term reliability rather than a one-off fix.

customers can expect a broad menu of water-related restoration and repair tasks. The scope includes water damage cleanup, water extraction, mold inspection & remediation, and water quality testing, as well as water treatment services such as reverse osmosis system repair, reverse osmosis water filtration system installation, water softener installation and repair, and water filtration system offerings. The service catalog also covers foundational plumbing needs like plumbing leak detection, pipe repair, pipe descaling, pipe relining, and trenchless excavation, as well as more specific tasks such as sink repair, faucet installation and repair, bath and kitchen fixture installation, and sump pump solutions including battery backup, installation, replacement, and repair. The company also lists trenchless technology and pipe restoration options, drain opening, and trenchless excavation as part of its repertoire for comprehensive drainage and pipe system restoration.

In practice, the business positions itself as a dependable partner for both urgent incidents and ongoing maintenance, aiming to minimize disruption and maximize safety for homes and businesses. Customer testimonials in industry context describe rapid response in some cases and concern in others, underscoring the importance of transparent pricing, clear communication, and honest assessments. Roto-Rooter emphasizes its commitment to customer service by offering up-front quotes, detailed explanations of required work, and professional conduct from technicians. The company’s third-person narrative highlights a combination of technical proficiency, safety-conscious practices, and a broad network of service capabilities that make it a turnkey option for drainage, plumbing, and water damage restoration needs in the Norcross area and surrounding communities.

Plumber

Plumber services in Norcross, GA by Roto-Rooter Plumbing & Water Cleanup: expert leak repair, clogged drains, water heater service, sewer line fixes, emergency plumbing, and reliable, same-day response for homes and businesses.

Contractor

Contractor services in Norcross, GA from Roto-Rooter Plumbing & Water Cleanup provide reliable emergency plumbing, water extraction, and restoration solutions for homes and businesses, with fast response, licensed technicians, and trusted, up-front pricing.

Drainage Service

Roto-Rooter’s Drainage Service in Norcross, GA clears clogged drains, fixes leaks, and restores proper flow with prompt, professional plumbing solutions using advanced techniques and 24/7 availability for homes and businesses.

Excavating Contractor

Excavating Contractor services by Roto-Rooter Plumbing & Water Cleanup in Norcross, GA, providing safely engineered trenching, trenchless options, and drainage solutions to expose and repair underground pipes with expert planning, efficient work, and reliable results.

Repair Service

Reliable Repair Service from Roto-Rooter Plumbing & Water Cleanup in Norcross, GA. Fast, skilled technicians handle leaks, broken pipes, clogs, and water damage restoration with guaranteed results and 24/7 availability for emergencies.

Water Damage Restoration Service

Roto-Rooter’s Water Damage Restoration Service in Norcross, GA provides rapid water extraction, drying, and restoration solutions to minimize damage and prevent mold, with 24/7 emergency response and expert cleanup for homes and businesses.

Water Filter Supplier

Roto-Rooter Plumbing & Water Cleanup in Norcross, GA offers expert water filter supply and installation, trusted for quality filtration solutions, ongoing maintenance, and reliable customer service to ensure clean, safe, great-tasting water for homes and businesses.

Water Softening Equipment Supplier

Roto-Rooter Plumbing & Water Cleanup in Norcross, GA offers reliable water softening equipment and solutions to reduce hardness, prevent scale buildup, and protect plumbing, with expert installation, maintenance, and support for homes and businesses.

Water Testing Service

Roto-Rooter Plumbing & Water Cleanup in Norcross, GA offers expert water testing services to detect contaminants, hardness, and quality issues, ensuring safe, clean water for your home with fast, reliable results and professional guidance on next steps.

Water Damage Restoration Services Near You

PuroClean of Norcross
★★★★★ 5.0 (101 reviews)
6500 McDonough Dr NW, Norcross, GA 30093
Rainbow Restoration of Metro Atlanta
★★★★★ 5.0 (133 reviews)
6400 Atlantic Blvd Ste 125, Norcross, GA 30071
One Stop Restoration
★★★★★ 4.9 (166 reviews)
6699 Peachtree Industrial Blvd Unit D, Peachtree Corners, GA 30092
Mplex Contents
★★★★★ 4.9 (71 reviews)
6899 Peachtree Industrial Blvd Suite N, Norcross, GA 30092