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ServiceMaster Restoration by Bailey

ServiceMaster Restoration by Bailey on 7770 Cumming Hwy, Canton, GA offers comprehensive water damage restoration and 33 related services to restore homes quickly and safely.

Water Damage Restoration Service at 7770 Cumming Hwy in Canton, GA 30115

Operational
★★★★☆
Rating: 4.4 based on 67 reviews
Address: 7770 Cumming Hwy, Canton, GA 30115
Phone: 17707209533
Emails:
Clint Bailey (Co-Owner/Vice President) - [email protected]
Don Bailey (Owner/President) - [email protected]
Fran Yoder (Office Manager) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ServiceMaster Restoration by Bailey

ServiceMaster Restoration by Bailey Services

A Variety Of Cleaning Services

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A Variety Of Cleaning Services is a flexible cleaning provider that offers different cleaning tasks for homes or offices, including general housekeeping, deep cleaning, window cleaning, carpet care, and move-out or post-construction cleans, based on client needs.

Area rug cleaning

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Area rug cleaning is a service that cleans large floor rugs to remove dirt, stains, and odors using vacuuming, washing, and sometimes stain treatments, often done on-site or in a workshop to refresh colors and extend rug life.

Cigarette Smoke Removal

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Cigarette Smoke Removal is a service that clears tobacco odor and smoke residues from spaces using cleaning, air filtration, odor-neutralizing methods, and sometimes upholstery or HVAC treatment to improve air quality and freshness.

Clean Your Property

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Clean Your Property is a service that helps you tidy and refresh your space, including removing clutter, sweeping, dusting, sanitizing surfaces, and organizing rooms to improve safety and appearance.

Custom Cleaning

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Custom Cleaning is a tailored cleaning service that adapts to your needs, offering flexible schedules and rooms or areas to clean, using your preferred products, and focusing on thorough, personalized cleaning results in your home or workspace.

Disaster Restoration Services

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Disaster Restoration Services help recover and repair spaces damaged by events like floods, fires, or storms. It includes assessment, water and debris cleanup, drying, mold removal, deodorizing, and rebuilding to restore safety and usability.

Electrostatic Spray

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Electrostatic Spray uses charged particles to evenly coat surfaces with a mist, improving coverage and reducing waste. It involves a spray device that ionizes liquid, creating a fine, attracted mist that adheres to objects for efficient finishing or disinfection.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water damage from a fire, then cleans, sanitizes, and repairs damaged areas and belongings to restore safety and functionality.

Flood Repair

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Flood Repair is a service that helps restore homes after water damage from floods. It involves assessing damage, removing standing water, drying and dehumidifying, cleaning, sanitizing, and repairing or replacing affected materials to prevent mold and further issues.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, pretreatment, and cleaning methods like hot water extraction or steam cleaning to refresh and extend carpet life.

Hoarding Clean Up

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Hoarding Clean Up is a service that helps organize and safely remove excess items from a home, sorting belongings, disposing of trash, and cleaning surfaces to create a safer, more livable space for the resident, with sensitive, respectful support.

Hurricane Cleanup

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Hurricane Cleanup is a service that helps residents remove debris, repair minor damage, and restore homes after a hurricane. It involves debris removal, window and roof checks, water extraction, and basic safety precautions to get properties back to habitable condition.

Mold inspection

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Mold inspection checks a home for signs of mold growth, moisture problems, and hidden damage. A pro visits, looks at walls, ceilings, and ventilation, tests air or surfaces if needed, and reports findings with recommendations to reduce moisture and remove mold.

Natural Clean

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Natural Clean is a service that uses eco-friendly, plant-based products to thoroughly clean and refresh spaces, focusing on safe ingredients, effective stains and surfaces, and a gentle, thorough clean for homes or offices.

Odor & Smoke Removal

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Odor & Smoke Removal is a cleaning service that eliminates unpleasant smells and soot from spaces and furnishings, using specialized treatments, ventilation, and deodorizing agents to restore freshness after fires, spills, or lingering odors.

Packout & Contents Services

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Packout & Contents Services is a professional, careful packing and cataloging of a home or business’s items for storage, relocation, or cleanup, including packing, labeling, inventory, and secure handling of belongings.

Project Management

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Project Management is planning, organizing, and guiding a team to complete a goals-based project on time and within budget, by defining tasks, assigning roles, tracking progress, managing risks, and ensuring quality and stakeholder satisfaction.

Remove Dirt

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Remove Dirt is a cleaning service that targets and eliminates grime, stains, and dust from surfaces, leaving spaces spotless. It involves wiping, scrubbing, vacuuming, and optional deep cleaning tasks tailored to the area and materials.

Roof Leaks

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Roof Leaks is a service that detects and fixes water intrusion in roofs, inspecting for gaps, damaged shingles, or flashing issues, and sealing or replacing parts to prevent leaks and protect the interior of a building.

Rug Cleaning Commercial

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Rug Cleaning Commercial is a service that professionally cleans large area carpets and rugs for businesses, removing dirt, stains, and odors using commercial-grade equipment and methods suited for high-traffic spaces.

Rug Maintains

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Rug Maintains is a service that cleans, refreshes, and protects area rugs, removing dirt, stains, and odors while restoring fibers and color, with optional pickup, quick turnaround, and advice on care to keep rugs looking new.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of sewage spills or backups from homes or businesses, including waste, damaged materials, and contaminated surfaces, followed by sanitizing, deodorizing, and restoring affected areas.

Smoke Cleanup

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Smoke Cleanup is a service that removes smoke odors, stains, and soot from homes or vehicles, using cleaning, deodorizing, and sometimes sealing or airing out spaces to restore air quality and appearance after a fire, cooking mishap, or smoke exposure.

Special Services

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Special Services is a tailored offering that handles unique or urgent needs, providing expert support, customized solutions, and expedited assistance or processing to meet specific requirements.

Storm Damage Cleanup

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Storm Damage Cleanup is a service that helps restore homes after a storm by removing debris, water extraction, drying, structural assessment, and basic repairs to prevent further damage and make spaces safe again.

Storm Damage Restoration

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Storm Damage Restoration is a service that helps repair homes after storms, fixing damaged roofs, walls, and floors, removing water and debris, drying areas, and restoring safety, insulation, and structure to return the property to normal use.

Tough Stains

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Tough Stains is a cleaning service that targets and removes stubborn marks and grime from fabrics, carpets, and surfaces, using strong cleaners and specialized methods to restore appearance and odor, with safety and care for the material.

Upholstery cleaning

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Upholstery cleaning is cleaning furniture fabrics like sofas and chairs to remove dirt, stains, and odors. It typically involves vacuuming, applying a cleaning solution, agitating, and extraction to refresh and restore fabric without damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and fixes structural or household damage to restore your home or business after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that stops mold growth after a flood or leak, dries the area, removes moldy materials, cleans and disinfects surfaces, and prevents future mold by fixing moisture problems.

furniture wrapping

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Furniture wrapping is the process of protecting items for moving or storage by covering them with protective wrap, such as plastic film or bubble wrap, to shield from scratches, dust, and moisture during transport or long-term storage.

storm damage cleanup

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Storm damage cleanup is a service that removes debris, water, and hazards after a storm. It involves inspecting safety, securing the damaged area, removing fallen trees, repairing or preparing surfaces, and restoring the property to a safe, usable condition.

storm damage restoration

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Storm damage restoration is a service that cleans up and repairs homes and buildings after storms, including debris removal, water extraction, drying, structural repairs, and restoring safety, function, and appearance as quickly as possible.

ServiceMaster Restoration by Bailey Reviews

Dean Ferguson
Dean Ferguson
5 ★★★★★
Service master by Bailey Restoration were absolutely amazing from start to finish. Customer service was outstanding, communication about the job was outstanding, the repair work was excellent. Anyone I dealt with were amazing, that is why I chose them to do the complete job. I just trusted them and they said they would take good care of me and they did. I could not be happier with the way everything turned out They have a great team. Vada, Travis,Carlos , and Noah were amazing.
Eugene Hufstetler
Eugene Hufstetler
5 ★★★★★
A big thank you to Vada, Noah, and Carlos from ServiceMaster by Bailey! They handled the repairs after our water damage, and everything turned out perfect. The team worked quickly, kept us updated, and treated our home like their own. We appreciate all their hard work!
B Jones
B Jones
5 ★★★★★
ServiceMaster Restoration by Bailey were dispatched by my insurance company after a significant water leak. They called, let me know they were on their way. Showed up when they said they would, did what they said they would do. My basement is dry! Bowen and Brody were great. I hope I NEVER need them again - but if I should I will not hesitate to call them and would absolutely have no problem recommending them to anyone who needed the services they supply.
Chris Marston
Chris Marston
1 ★☆☆☆☆
Do not use this company! My insurance company sent Service Master by Bailey out to do some water mediation for a leak I had in my house. Initially, everything was going fine- until it didn’t. They accidentally damaged a cabinet door and I wouldn’t sign the completion document until they notated that they would fix the cabinet. They did- and my insurance company paid them. How - after numerous calls and emails- they will not return my call. I wanted to get a quote from them to “restore” all of the damage- but now I wouldn’t dare. It’s been over two weeks now. Nothing. The lady responsible for setting up the restoration appointment won’t even respond (I’ll provide her name to anyone that wants to make sure they DON’T work with her .). I’ve also let my insurance company know that I highly recommend they no longer use this company.
Mary Kruhm
Mary Kruhm
1 ★☆☆☆☆
I Called Service Masters after having a water leak in my house. I already had a plumber fix the leaking pipe and SM responded relatively fast. Water had gone under my hardwood floors buckling them and it needed repaired and re-stained. The scheduling took several months to have the project started and there was little to no communication on when we were getting our floors done. Walt was our project manager. They had insisted that our furniture be taken out of our house and into a storage unit for the restoration, even though we had a basement and a garage that would easily hold the furnishing. They stood to gain a big pay increase by putting the furniture in their self owned storage. This process damaged several pieces of furniture and also our doorway. when I showed Walt the damage to the doorway he told me I could go to Home Depot and get the products to fix the damage myself, I told him that they needed to repair it because they did the damages and they eventually did. They finished the floors and returned with our furniture. Several pieces were damage. They were promptly told about these as soon as they were brought in and took pictures and told me they would repair/re-place. They did replace a small cocktail table that I bought on Amazon but my more expensive prices are still broken several months later and they are not responding to my calls. He also told me several times that he would return after completing the job to take away all the empty boxes. unpacking the whole main floor myself. I was grateful because I was hit by a car 2 months prior while walking my dog. Every week I would ask about the boxes and he would tell me next week. This went on for a month and then I got frustrated. He then told me it wasn't his job and he was doing it out of the kindness of his heart. It was the first time hearing this. We both exchanged frustraction in our texts and we he never did come back for the boxes. we ended up paying our lawn people to take them. I would not recommend this company to anyone.
Jonathan Labadie
Jonathan Labadie
1 ★☆☆☆☆
Terrible Experience with Poor Management and Communication I had a highly disappointing experience with Service Master by Bailey during a condo restoration project. From the start, their professionalism was lacking, with frequent delays and poor communication throughout the process. While the restoration was eventually completed, the way they managed the project left much to be desired. To make matters worse, despite Service Master having been paid in full months ago, their failure to pay their contractor has led to the contractor contacting us directly with threats of a lien on the property. It’s frustrating to have to deal with such unprofessional conduct and mismanagement. I would not recommend their services based on our experience.
Nico Lipari
Nico Lipari
5 ★★★★★
This Company does the right thing, and would be always recommended if Carlos could always be the representative. He's the last of a dying breed, that takes pride in his work. I'm not impressed by quarterly earnings. I'm impressed by communications from real relationships, w ppl that reach out and try to right the customer against giant insurance companies that benefit most when they don't have a fighting opponent. Pay this man, bc with out him, I don't recommend your company. With him, I will as long as I live. Quality is always over quantity, & the more we progress, the more transparent this will be. Quality service means the world, when the world is all about how fast can we serve fast food, Vs How great is the meal.
Brooke Harrison
Brooke Harrison
5 ★★★★★
On Saturday May 13, 2023 my master bathroom flooded in our brand new home (new build) that we had only moved into that day. Less than 24 hours of being in the home, we had a major disaster! Service Master responded immediately! Victoria was so wonderful to our family. Her communication was top notch and made sure we understood the process and answered all of our questions. All of the service workers called 30 minutes before arrival, arrived on time, were incredibly professional, and took special care of our belongings to protect them from further damage. It is rare to find a service oriented company- rest assured that Service Master by Bailey took amazing care of our home and of us during a very stressful time! We highly recommend using them for anything you need!
Gheri “GG” G.
Gheri “GG” G.
1 ★☆☆☆☆
I started with Service Master Bailey in February 2024 after having water damage from a pipe on the top floor of my Condo. They were suggested to me from Farmers Insurance and the plumbing company that found the leak causing water damage. I've had them into my home to clean up the water, rip up my ceilings in my kitchen ,dining room,and living room. My floors are ripped upped in the kitchen, dining room,entrance hall, closet and living space. Unfortunately, mistakes have been made continuously with additional price because according to the office, the flooring charge was left out of pricing. I was not informed of this until after I chose the floor replacement. The original contract written was $8,134.66. The insurance company informed them of the amount sent to me. The new contract was and additional $3,983.11. Needed because Carlos had forgotten to add the floor. My deduction was $1000 which I paid before receiving an order from Farmers Insurance. Six weeks or more ago they retrieve my furniture so the work could be done by Service Master Bailey. Mistakes have been made and apologies given for each promise and each disappointment. Today is June 17, 2024. Last week I was promised by Walt his team if workers would begin today. Needless to say after contacting Vada, I was informed she did not see it on the work schedule and she would have Walt contact me. I sent an email to Vada, Walt of Service Master Bailey and to my insurance Company, Will Short from Farmers. Walt again apologies for not explaining himself another excuse for their mistreatment of an elderly woman. I had sent an email saying if the work did not begin today, Monday. Wednesday will not be accepted and I wanted to receive my furniture. I also insisted on speaking to his boss. Who he informed me would call me within the hour. I am not satisfied with their service, transparency is not been their practice with me. Each time I speak with a worker from Service Master Bailey, their are discrepancies in their reasons. I may be old but when things do not make sense there is a reason why! It's unfortunate that I am going thru these issues but I am thankful I have someone who can help verify all that they have put me thru. I have had two hospital visits since February of 2024. They may or may not have been the reason, but the stress, anxiety and panic attacks they have caused has not helped my well-being. I am now contacting BBB and looking into an attorney this is mental and emotional abuse to senior. They would not allow their own mother, sister, or wife to go through what they continue to do to me. Integrity I have not experienced. Do your own research before choosing a reputable restoration company. My home is still not a priority to Service Master, Bailey and remains incomplete.
D Brown
D Brown
5 ★★★★★
ServiceMaster Restoration by Bailey is a superb company. With an active water discharge going on in my secondary home five states away from me, my insurance put out calls to several water mitigation and restoration companies in the area. ServiceMaster arrived in a nanosecond. Stephen was wonderful. He mobilized his crew immediately and kept me informed every step of the way! Bowen and crew removed the water from the carpets and equipment was set up to dry everything over a period of days. Everyone I dealt with was kind, professional, and efficient. McCae was reassuring and helped walk me through what to expect. Every time I called she and every one at the other end of the phone treated me as though I was the most important customer. Stephen was always proactively communicative, friendly, and very responsive whenever I reached out. Unbelievably, when a plumbing service failed to prevent another water leak event a week later, ServiceMaster was back onsite immediately to clean up AGAIN! Bowen magically made the water disappear TWICE and prevented a mold crisis. When this second leak was on my nickel, Victoria went above and beyond to commiserate with me and investigate a workable payment timetable at a fair price. Thank you, Victoria, for even calling me from home after your long workday was over to check on me and offer compassion, empathy, and creative solutions after an upsetting day! Victoria is a gem!!! Sarah set up a convenient payment avenue and was willing to accommodate my situation. This people-oriented company is a very well-oiled machine, and at its heart are the exceptional employees who treat you like family and perform their jobs flawlessly! If I could give more than five stars, I would! Many thanks for your help, fine work, and many kindnesses.
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About ServiceMaster Restoration by Bailey

ServiceMaster Restoration by Bailey is a comprehensive water, fire, and general cleaning restoration service located at 7770 Cumming Hwy, Canton, GA 30115. Serving residential and commercial properties, the company positions itself as a dependable partner for emergency responses and meticulous restoration projects. They offer a broad range of services designed to address the aftermath of water intrusion, fire damage, and other environmental or accidental incidents, helping clients recover spaces and restore normalcy after disruptions. The team emphasizes thorough communication, project management, and hands-on care throughout every phase of a restoration job, from initial assessment to final repairs. Their approach combines rapid containment and cleaning with detailed planning to minimize downtime and disruption for homeowners and business operators alike.

The business highlights its capacity to handle Water Damage Restoration Service, Carpet Cleaning Service, Fire Damage Restoration Service, and Upholstery Cleaning Service, signaling a commitment to a full-spectrum cleaning and restoration workflow. They perform water-related cleanup and repair, mold-related removal, and odor and smoke control, as well as debris removal and content handling through packout and contents services. The service menu includes area rug cleaning, general carpet cleaning, rug cleaning for commercial settings, and specialized cleaning for upholstery, furniture wrapping, and delicate textiles. They also provide hazardous cleanup tasks such as sewage cleanup, storm and flood damage recovery, roof leaks remediation, and emergency disaster restoration services, ensuring clients receive both remediation and reconstruction support when needed.

In addition to cleaning and remediation, ServiceMaster Restoration by Bailey offers specialized operations like electrostatic spray, odor and smoke removal, cigarette smoke removal, and natural cleaning methods. They present turnkey solutions that encompass project management, custom cleaning plans, and thorough removal of dirt and tough stains. Their capabilities extend to hoarding clean up, hurricane cleanup, and storm damage restoration, reflecting an ability to coordinate multi-faceted cleanup efforts across affected areas. The company also emphasizes customer care through responsive communication, trusted personnel, and a focus on treating clients' homes and properties with respect and integrity during stressful times. Through these services, the organization aims to deliver reliable, compassionate, and professional restoration experiences that help clients recover with confidence.

Service Master Restoration by Bailey demonstrates a broad service footprint that aligns with homeowner needs and insurance processes, offering support from initial assessment through final touches. Their team highlights consistent availability, attention to detail, and a dedication to quality workmanship, underscored by client anecdotes applauding responsive communication, reliable scheduling, and careful handling of belongings. By combining cleaning excellence with restoration accuracy, they strive to restore property condition, comfort, and value, while guiding clients through the restoration journey with empathy and transparency. The company’s ongoing focus is to provide dependable solutions for water, fire, and mold challenges, along with comprehensive cleaning services, to ensure interiors regain safety, cleanliness, and livability for families and businesses alike.

Water Damage Restoration Service

ServiceMaster Restoration by Bailey in Canton, GA offers reliable water damage restoration, including fast emergency response, moisture extraction, drying, mold prevention, and complete restoration to help homes and businesses recover quickly.

Carpet Cleaning Service

ServiceMaster Restoration by Bailey offers professional carpet cleaning in Canton, GA, using advanced methods to remove stains, odors, and deeply embedded dirt, restoring freshness and extending carpet life for homes and businesses.

Fire Damage Restoration Service

ServiceMaster Restoration by Bailey in Canton, GA offers expert fire damage restoration, including debris removal, deodorization, smoke and soot cleanup, structure drying, and complete rebuilds to restore homes safely and quickly after fire damage.

Upholstery Cleaning Service

ServiceMaster Restoration by Bailey offers expert upholstery cleaning in Canton, GA, removing stains, odors, and allergens to revive fabrics and extend their life with safe, professional techniques and flexible scheduling.

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