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1-800-Textiles USA

1-800-Textiles USA in Ball Ground, GA offers professional water damage restoration with 24/7 services, addressing cleanup, drying, and recovery at 110 Brunes Wy Suite B. Reliable, prompt damage restoration and rebuild support.

Water Damage Restoration Service at 110 Brunes Wy Suite B in Ball Ground, GA 30107

Operational
★★★★★
Rating: 4.5 based on 31 reviews
Address: 110 Brunes Wy, Ball Ground, GA 30107
Phone: 18008398453
Emails:
Hours:
Monday 7:30AM-5PM
Tuesday 7:30AM-5PM
Wednesday 7:30AM-5PM
Thursday 7:30AM-5PM
Friday 7:30AM-5PM
Saturday 7:30AM-5PM
Sunday Closed
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1-800-Textiles USA

1-800-Textiles USA Services

Cleaning

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Cleaning is the service of removing dirt, dust, and grime from spaces. It involves sweeping, mopping, dusting, wiping surfaces, and trash removal to make rooms tidy, fresh, and ready for use.

Delivery

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Delivery is a service that brings items you order to your location. It involves selecting products, processing payment, packaging, and transporting them to your address within a specified time frame, often with tracking and a delivery window.

Eco Friendly Cleaning

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Eco Friendly Cleaning is a service that cleans homes using safe, non-toxic products and sustainable methods, reducing waste and harming the environment while delivering a fresh, spotless result.

Emergency Service

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Emergency Service provides rapid help for urgent medical, safety, or disaster situations, connecting you to responders, coordinating on-site aid, and ensuring immediate assessment, transport, or instructions to reduce harm until regular care or safety is restored.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It involves assessing damage, removing debris, cleaning smoke and soot, drying and dehumidifying, deodorizing, and repairing damaged structure, walls, and systems to return the home to normal.

Flood Damage

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Flood Damage is a service that assesses water-related harm to buildings, including cleanup, drying, and repairs. It involves inspecting the site, removing standing water, preventing mold, and restoring structure and contents to fit pre-damage condition.

Garment Restoration

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Garment Restoration is a service that cleans, repairs, and restores clothes to look like new. It involves stain removal, mending torn seams, repairing zippers, and bringing color, fabric, and shape back with careful cleaning and pressing.

Insurance Claim

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Insurance Claim is when you report a loss to your insurer to get money or help for damages, injuries, or theft. It involves filing details, providing evidence, and waiting for approval or payout based on your policy terms.

Inventory

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Inventory tracks what goods you have, where they are, and how much you need to restock. It involves recording items, quantities, locations, and movements, so you can manage stock, reduce shortages, and plan purchasing efficiently.

Inventory Service

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The Inventory Service tracks and manages stock for items, recording quantities, locations, and movements. It involves adding new items, updating counts, checking availability, and generating reports to help teams know what’s on hand and what’s needed.

Mold Damage

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Mold Damage is a service that detects and removes mold growth in homes or buildings, cleans affected areas, dries damp surfaces, and restores damaged materials to prevent harm and further moisture problems.

Restoration Project

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The Restoration Project is a service that helps preserve, repair, and restore old or damaged items, such as furniture, documents, or artworks, using skilled techniques, careful cleaning, and conservation methods to extend their life and value.

Secure Storage

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Secure Storage is a service that safely keeps your files and data protected, organized, and accessible when you need them. It involves encryption, access controls, backups, and reliable retrieval so your information stays private and intact.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater, sewage, and contaminated materials after a spill or backup. It involves assessing hazards, containing waste, cleaning surfaces, sanitizing, and proper disposal to prevent health risks.

Smoke Damage

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Smoke Damage is a service that assesses and repairs after smoke exposure, cleaning soot, deodorizing spaces, inspecting for hidden damage, and restoring belongings and structures affected by fire-related smoke.

Solution Cleaning

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Solution Cleaning is a service that helps remove dirt, stains, and germs from surfaces using safe cleaning agents and methods, leaving spaces fresh, disinfected, and ready for use with attention to detail and efficiency.

Specialized Cleaning

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Specialized Cleaning is a focused cleaning service that targets hard-to-reach or demanding areas, using advanced tools and methods to remove tough stains, sanitize surfaces, and restore cleanliness for specific environments like offices, labs, or industrial spaces.

Storage

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Storage is a service that safely stores and keeps your data, files, or items for later use. It involves organized, secure space, easy access when needed, and ongoing management to ensure reliability and protection.

Storm Damage

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Storm Damage is a service that assesses and fixes damage caused by severe weather such as wind, hail, and flooding. It includes inspection, insurance documentation, emergency stabilization, repairs, and restoration to restore your home or business to its pre-storm condition.

Textile Restoration

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Textile Restoration is the process of repairing and preserving fabrics like clothing, quilts, or tapestries. It involves cleaning, stabilizing weak areas, fixing tears, color touch-ups, and conserving fibers to extend the item’s life while preserving its original look and value.

Textiles Cleaning

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Textiles Cleaning is a service that refreshes fabrics, removing dirt, stains, and odors from clothes, linens, and soft furnishings. It involves washing, stain treatment, and gentle care to restore fabric color and softness without damage.

Thorough Cleaning

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Thorough Cleaning is a detailed cleaning service that cleans every room carefully, tackles hard-to-reach places, dusts, vacuums, mops, scrubs surfaces, clears clutter, and leaves kitchens and bathrooms sparkling and every area refreshed.

Water Damage Restoration

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Water Damage Restoration is a service that repairs water-related problems in buildings. It involves assessing damage, removing excess water, drying and dehumidifying, cleaning and sanitizing, and repairing or restoring affected areas to prevent mold and further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that stops leaks, dries and sanitizes affected areas, removes damaged materials, restores flooring and walls, and fixes structural problems to return a space to its pre-damage condition.

1-800-Textiles USA Reviews

Kay Johnson
Kay Johnson
5 ★★★★★
I recently had the pleasure of working with AUSTIN DAMAN at 1-800-TEXTILES and I felt compelled to share my experience. From the moment He walked in, he made me feel completely comfortable. He took the time to really listen to my concerns and ensured that he understood exactly what I needed for my textile restoration project. His attentiveness and care throughout the process were truly impressive, and it was evident that he genuinely cared about doing the job right. The quality of his work exceeded my expectations, and the results were flawless. It’s rare to find someone so dedicated to their craft and to providing excellent customer service. I believe he is an incredible asset to your team, and his efforts deserve to be recognized. Not only should his pay be reviewed in line with his hard work and commitment, but 1-800-TEXTILES should really appreciate him for the outstanding service he provides. He goes above and beyond, and I would not hesitate to recommend him to anyone looking for textile restoration. Thank you again, AUSTIN DAMAN, for your exceptional service!
Justin Highland (Red Hills Roaming)
Justin Highland (Red Hills Roaming)
5 ★★★★★
Christy with 1800Textiles is awesome to work with! Anytime we need anything here at the fire department, she is on the ball! This company is a great resource for victims of house fires etc. having them on our side is a great asset to our department and community!
Angela Jones
Angela Jones
1 ★☆☆☆☆
This is an ongoing situation and I'm not sure how to get help. We had a fire 2 months ago and my contractor brought 1-800-Textiles of GA into it for emergency cleaning. We were told this was a courtesy. They said here, sign this work authorization so we can get your things back this week. We did. We told them, in front of our contractor, not to bother trying to save anything still in the house. This all happened the day after the fire. Once they brought back the emergency items, they said they were going to load the stuff a day or two later. Since we'd already told them not to bother saving anything, it sounded like just a thing that has to be done. Much to our surprise, weeks later, we get an invoice for $40k! We immediately disputed and this has been going on for weeks, now. I've requested they escalate this matter, but it's the same people emailing me. I'm told that we have to pay for the work they've already done, even though they won't return anything, so it'll "only" cost us $7,800, but the only work we authorized knowingly is to have the immediate items cleaned, which was a courtesy. We were never given an estimate, an option, or any further information and we don't feel that we should be penalized for their scammy behavior. While all of this has been going on, they offered to return our non-restorables. We chose a few items, asked if there was a fee for this and were told no. Now they are refusing to return those, as well, until the invoice is paid. They feel the reduction is very fair, which I just can't wrap my head around. We have more than enough on our plates that we should not have to fight them over their mistake. The fact that they would keep going when we said don't worry about anything...and then charge us...an ASTRONOMICAL figure, is just cruel. Theyre attempting to take advantage of a family in a tragic time. I don't know what else to do but tell everyone who will listen. They just threatened attorneys if we don't pay. It's just sickening. We didn't ask them to do ANYTHING.
Sophie Fredette
Sophie Fredette
1 ★☆☆☆☆
DO NOT USE THIS COMAPNY! My family endured a horrific house fire and the little items that were left we had this company clean. What was given back “clean” still had soot on them or holes burned into them. Other items were not returned at all. They claim the items were lost which is EXTREMELY unprofessional and upsetting. My family entrusted this company to help us after the worst incident in our lives and they help us by returning uncleaned items or they just don’t return them at all. And when questioned they won’t respond to emails. Needless to say if you ever need anything textile related restored I would hire a fry cook before this company.
zoe morgan
zoe morgan
5 ★★★★★
Austin was great to work with. Im very satisfied with his customer service and integrity! Definitely recommend!!
Sidni Fussell
Sidni Fussell
5 ★★★★★
Another great job done! Austin answered all of my questions in a timely manner and got the job done quickly and efficiently. 10/10 recommend :)
Matt Burton
Matt Burton
1 ★☆☆☆☆
This review is specifically for the franchisee in northern GA. I used another company for restoration after a sprinkler head froze in my house. That company sent a water damaged rug to 1-800-textiles for cleaning. 1-800-textiles tried to charge to store a $200 rug from Lowes in a refrigerated vault. This company then never sends my rug back. Then kept billing for storage when I just needed them to clean it and send right back to me. Apparently they had an issue with my insurance not wanting to pay for this after my insurance already approved it. So this company sends it to collections in my name. When contacted and told they need to work this out with my insurance they said it's my problem. I got denied a home equity loan because of this company. Use anyone else but them. They are the epitome of shady.
Vernelle Noel
Vernelle Noel
1 ★☆☆☆☆
This company is deceptive and unethical in their dealings. After a traumatic fire in my apartment building, I called them to come have a look and remove my soft items since it was unsafe for us to go inside. I asked them how much it would cost, and they said they would give me an estimate before they did anything. Again I asked for an idea of how much this costs and told them I was not sure what my insurance coverage was and would need to know before they did anything - to send me an estimate before doing anything. I called them since I had not heard from them and they told me they sent the estimate to my insurance company - which I found strange that they did not include me on that email, i.e. did not send me an estimate. My insurance called me and said that their bill was approx. $6700!! I called 1800 textiles and told them not to clean my clothes. I will clean it myself. Just charge me for the emergency wash they did and bring my things back. I told my insurance company this too. My insurance (State Farm) then called me and said that 1800 textiles said they already cleaned my items and so they cannot do what I asked. I did not give this company the green light to clean my items. I continually asked them for an estimate as they mentioned BEFORE moving ahead with any work. They also did this with my neighbor who was burned out - sent her a $6000 bill. The company has pretty much scammed us in this time of such a traumatic event of a fire and loss. We did not authorize them to clean our items. But they went ahead and are charging us - exorbitant fees - for doing such. They literally scraped everything in the apartments - taking things out of boxes and containers that were not smoke damaged - and are charging people for cleaning them.
Kyle Collins
Kyle Collins
5 ★★★★★
Austin an his team were great to work with! Highly recommend!
Dawn Nold
Dawn Nold
5 ★★★★★
Austin was very informative and easy to work with. I would highly recommend him.
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About 1-800-Textiles USA

1-800-Textiles USA is a comprehensive textile restoration and cleaning service serving Ball Ground, Georgia, and surrounding areas. Located at 110 Brunes Wy Suite B, Ball Ground, GA 30107, the company presents itself as a reliable partner for homes and businesses dealing with water damage, fire damage, mold, and other textile-related restoration needs. The organization emphasizes a broad spectrum of services designed to safeguard soft goods and textiles, including Water Damage Restoration, Water damage-related cleanup & repair, and Fire Damage Restoration Service, along with specialized cleaning options. Clients can expect an emphasis on careful handling of textiles, garments, and household fabrics, with attention to the unique requirements of fabrics, upholstery, carpets, textiles cleaning, and garment restoration. The business also highlights its capability in thorough cleaning, solution cleaning, eco friendly cleaning, and thorough textile care, ensuring items receive appropriate treatment while maintaining fabric integrity. In addition to cleaning, 1-800-Textiles USA provides restoration project planning, insurance claim support, and inventory services to help manage and track items as they move through the recovery process. The company notes that it offers secure storage and storage services to preserve textiles during the restoration workflow, including inventory service and labeling to keep clients informed about what items are present, pending, or returned. Customers may utilize emergency service options for urgent needs, reflecting a readiness to respond to disasters quickly and minimize further damage. The organization also references sanitation and specialty cleaning capabilities, including mold damage remediation, sewage cleanup, smoke damage restoration, and flood damage response, demonstrating a holistic approach to restoration beyond simple cleaning. Client testimonials reflect experiences with team members who excel in communication, attentiveness, and a customer-first mindset, with particular praise for the dedication and integrity of staff, especially those focusing on textile restoration projects. The firm’s portfolio suggests collaboration with insurance providers to facilitate claims and logistics during recovery, while maintaining an emphasis on careful handling of delicate fabrics and textiles to protect valuable items. Overall, 1-800-Textiles USA presents itself as a full-service textile restoration partner that blends cleaning expertise, restoration know-how, and dependable service to help clients recover and restore their textiles after water, fire, or storm-related incidents. The business portrays itself as a community-oriented resource, committed to assisting victims of disasters and providing practical solutions for inventory, secure storage, and timely restoration of textiles and related goods.

Fire Damage Restoration Service

Fire Damage Restoration Service in Ball Ground, GA by 1-800-Textiles USA. Fast emergency response, smoke and soot cleanup, structural drying, deodorization, and textile restoration to help you recover quickly and safely after a fire.

Water Damage Restoration Service

1-800-Textiles USA offers expert water damage restoration in Ball Ground, GA—rapid moisture mitigation, thorough drying, mold prevention, and professional cleanup to restore from floods, leaks, or storms with compassionate, código-free service.

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