Graystone Restoration

Graystone Restoration Services

Graystone Restoration Reviews

April Myers

5 ★★★★★

Jason L. shepherded us through the traumatic process of recovering from Hurricane Milton. We had to stay on the West Coast so he single-handedly managed the complicated challenge of coordinating many workers in a gated community and a locked building with many HOA rules. We opted to do some remodeling as part of this project, as well as removing popcorn ceiling and upgrading the plumbing, so he managed the very slow process of acquiring permits as well. Our only regret was hiring our own contractor for the countertops and they made a mistake that Jason alerted us to, then the company ignored our calls for two weeks, creating a delay. Jason acted as point person on that issue as well, thank you! My advice is: don’t do your own thing, let Graystone handle it! I want to mention all our furniture had to be moved and worked around and nothing was even chipped. Jason made our last few punch list issues disappear with ease and recommended a couple of folks for unrelated work we needed. Very happy with the end result!

DTCT TrialSec

5 ★★★★★

Graystone did an excellent job with our mold remediation. Jerry and Jukyii were a pleasure to deal with. They are hard workers that are friendly and courteous. Their attention to detail and tidiness while they work made it so we didn’t feel like we were in a demolition zone. Thank you!!

Brendan Minard

5 ★★★★★

Graystone Restoration did a great job. They handled our flooring, cabinets and bathroom shower and floors. Tim was our project manager and handled everything really well. All issues I had, he addressed and was polite and helpful throughout. I would absolutely recommend Graystone for any repair, restoration or insurance job.

Doug Goldsmith

5 ★★★★★

Anthony and Jerry did the job with a level of professionalism and attention to detail above and beyond anything in my recent memory. My entire house was flooded. They came in and meticulously focused on making sure things got dried out, and also stood with me as the insurance adjuster went through to ensure she didn't miss anything. If you need the best in terms in service quality work. and a great attitude, I would say RUN, don't walk, to hire this team. I couldn't be happier!

Terra Seidule

5 ★★★★★

Like new again. Jason, Josh, Donovan, Ed, and the whole crew was very helpful and very thorough and needed no oversight or even follow up on my part. I went through a couple of restoration companies to try to help me before they came along and after getting frustrated, I got referred to them by my insurance company. Finally a company I can trust! Would refer.

Karen Dougherty

5 ★★★★★

Just wanted to give my recommendation for Greystone Restoration. Everything looks awesome! They were easy to work with, super thorough, and kept me informed throughout the project. Tim and Eric happily answered any questions I had and were always considerate of my time. Not only did they do a great job with the project, they took pride in ensuring the areas were cleaned of any debris after the job was complete. I would highly recommend Greystone for any housing projects.

Loretta Stallone Bailey Koshkin

5 ★★★★★

We used Graystone's services to remediate flood-related damage to several areas of our home caused by a ceiling collapse due to a ruptured water line in our attic. These included replacement of flooring and baseboards, drywall repair, painting, and removal/storage ("pack-out") of furniture while the flooring was being replaced. Work began on October 6 with the removal and detailed inventorying (supervised by Stacey) of the furniture. Work on flooring replacement (done by Carlos Rubio and Alex Blue) and drywall repair/painting (done by Shawn Harvey) commenced on October 7 and was completed on October 20. Prior to all this work, we had multiple meetings with Tim Richards, Graystone's assigned project manager, to develop a detailed work plan and cost estimate. In brief, all of Graystone's services were outstanding. They were performed as scheduled in the work plan by the abovenamed individuals in a thoroughly professional, knowledgeable, and efficient manner. Tim was on-site each day to oversee the process and otherwise maintained close communication with us by phone, text, and email to answer questions that arose. Stacey and her crew ensured that our furniture was very well protected and carefully removed (in doing so, they went the extra mile in dislodging a troublesome Murphy bed!). The flooring and baseboard work by Carlos and Alex was meticulous and done to perfection - our new floor is beautiful! Shawn's drywall and painting work was also meticulous, and he showed great persistence in the difficult and tricky renewal of the ceiling's "popcorn" coating! Should we ever need restoration services in the future, we will not hesitate to call upon Graystone again.

Anna Gianino

5 ★★★★★

Graystone restoration has been the best company we have worked with since finding the leak in our home. I wish I had found them sooner so I could hire them for the entire job. Tim and his team came in to make my dining room and living room usable again. They all have been incredibly kind, patient and trustworthy. They paid great attention to detail and made everything perfect. Thank you for making my home, home again. I appreciate all of your hard work and your time.

Laurie Watts

5 ★★★★★

When I walked into the office and saw standing water, Graystone Restoration was my first call. They responded immediately and provided exceptional service and reassurance. They kept me up to date on the process and walked me through every stage of the repair. I would recommend Graystone to anyone.

Laura Blarek

5 ★★★★★

We are forever grateful that Graystone Restoration handled our Insurance Claim! We had a pipe leak in a wall behind our shower that caused major water damage and lead to our entire bathroom needing to be replaced. Along with all of the painting, flooring, and small details being done correctly. Tim Richards, our project manager, was amazing and helped us every step of the way. And all of the crews here working genuinely cared about our home like it was their own. Everything looks beautiful. We are thrilled!

About Graystone Restoration

Graystone Restoration is a trusted Water Damage Restoration Service located at 5517 Pioneer Park Blvd, Tampa, FL 33634. Serving both residential and commercial clients, the company specializes in comprehensive building restoration and emergency response to flood, fire, and storm events. The team emphasizes meticulous planning, transparent communication, and dependable project management to guide clients through challenging repairs and restorations. With a broad portfolio of services, Graystone Restoration offers contents cleaning, restoration, and storage to protect belongings during the recovery process, along with extensive water mitigation to minimize damage and expedite drying and dehumidification. When hazards like mold, smoke, or mildew arise, the professionals provide mold remediation and smoke remediation to restore indoor air quality and safety. The organization also handles telecom and insurance coordination, ensuring clients understand the scope of repairs and the associated timelines. The staff operates with a strong commitment to safety, efficiency, and respect for homeowners’ schedules, often coordinating with multiple contractors and vendors to maintain progress and minimize disruptions.

The company showcases a broad suite of categories and services, including Water Damage Restoration Service, Building Restoration Service, Fire Damage Restoration Service, and Waste Management Service. Within these categories, Graystone Restoration offers specialized services such as Contents Cleaning, Restoration, & Storage, Fire & Smoke, Hoarding Services, Mold Remediation, Restoration Repairs, Schedule Visit, Smoke Remediation, and Water Mitigation. This combination of offerings allows the team to address everything from initial extraction and drying to full-scale reconstruction, remodeling, and cleanup after incidents. Clients frequently commend the team for professionalism, attention to detail, and a collaborative approach that keeps homeowners informed and confident throughout the process. Reviews highlight the company’s ability to manage complex multi-party projects, coordinate with insurance adjusters, and protect furniture and personal belongings during removals and rebuilds. The staff’s coordinated approach often includes on-site supervision from project managers like Tim Richards and careful handling of intricate details, such as popcorn ceiling removal, plumbing upgrades, flooring and baseboard replacement, drywall repair, and painting. Graystone Restoration’s emphasis on thorough planning, clear communication, and meticulous workmanship helps ensure projects are completed on time, within budget, and to the homeowner’s satisfaction. For families and businesses facing water, fire, or mold-related challenges, Graystone Restoration presents a reliable partner dedicated to restoring spaces to their former functionality and comfort while maintaining the highest standards of care and customer service.

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