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Secure Restoration

Secure Restoration at 7778 SW Ellipse Way, Stuart, FL 34997 offers comprehensive water damage restoration services, including 41 specialized treatments for rapid, reliable recovery.

Water Damage Restoration Service at 7778 Sw Ellipse Way in Stuart, FL 34997

Operational
★★★★☆
Rating: 4.0 based on 4 reviews
Address: 7778 SW Ellipse Way, Stuart, FL 34997
Phone: 18284907800
Emails:
Employees: 10
Hours:
Monday 7AM-5PM
Tuesday 7AM-5PM
Wednesday 7AM-5PM
Thursday 7AM-5PM
Friday 7AM-5PM
Saturday Closed
Sunday Closed
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Secure Restoration

Secure Restoration Services

24/7 Response

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24/7 Response is a service that provides round-the-clock support and rapid assistance. It involves immediate, continuous monitoring, quick response to incidents, and dependable help anytime, day or night, to protect people and property.

Air Conditioner

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Air Conditioner is a device that cools and dehumidifies indoor air, using a refrigerant cycle to transfer heat outside. It involves an outdoor unit, indoor unit, thermostat, and controls to regulate temperature, airflow, and energy use for comfort.

Air Duct Cleaning

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Air Duct Cleaning is a service that cleans the inside of your home’s heating and cooling ducts to remove dust, debris, and mold. Technicians use specialized tools and a vacuum to improve airflow and indoor air quality, often following a thorough inspection.

Air Scrubbers

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Air Scrubbers are devices that clean indoor air by capturing dust, odors, and pollutants. They use filters or ionization to improve air quality, often integrated into HVAC systems or standalone units for homes and offices.

Assistance With Insurance Claims

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Assistance With Insurance Claims helps you navigate filing an insurance claim, understand your coverage, gather necessary documents, fill out forms, communicate with insurers, track progress, and resolve issues so you get the rightful benefits.

Basement Waterproofing

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Basement waterproofing is the process of making a basement resistant to moisture and leaks. It involves sealing cracks, damp-proofing walls, installing proper drainage, vapor barriers, and sometimes sump pumps to keep the space dry and prevent mold.

Black Mold

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Black Mold is a fungal contamination that grows in damp indoor areas. It can cause musty odors and health issues; the service involves identifying moisture problems, safely containing and removing mold, and treating the area to prevent recurrence.

Burst Pipe

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Burst Pipe is a plumbing service that fixes pipes that have burst or are leaking, replacing damaged sections, sealing leaks, and restoring water flow. It involves locating the leak, turning off water, repairing or replacing pipes, and testing for leaks.

Chemical Spills

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Chemical Spills is a service that helps identify, contain, and clean up hazardous chemical spills safely, assessing risks, coordinating responders, and preventing environmental damage and health hazards.

Commercial And Residential

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Commercial and Residential refers to services that handle business and home projects, including planning, building, renovating, and maintaining properties for offices, retail spaces, apartments, and houses, combining professional design with construction and upkeep.

Commercial Properties

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Commercial Properties is a service that helps clients buy, sell, lease, or manage business-focused real estate such as offices, retail spaces, and warehouses, including market research, property listings, pricing, negotiations, and coordinating transactions.

Commercial Steel Buildings

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Commercial Steel Buildings are ready-made or custom metal structures used for offices, warehouses, factories, or retail spaces, featuring steel frames, panels, and efficient design for rapid construction and durable, cost-effective spaces.

Commercial Work

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Commercial Work is a service that handles professional projects for businesses, such as creating ads, branding, marketing campaigns, and other tasks that promote products or services while meeting client goals and deadlines.

Crawl Space Encapsulation

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Crawl Space Encapsulation is a process that seals a crawl space to block moisture, air leaks, and pests. It usually involves sealing vents, installing a moisture barrier, insulating, sealing gaps, and sometimes a dehumidifier or extra ventilation for a dry, healthier home.

Crime Scene Cleaning Services

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Crime Scene Cleaning Services provide professional cleanup of scenes where a traumatic incident occurred, removing biohazards, disinfecting surfaces, and restoring the area while handling sensitive evidence safety and confidentiality requirements.

Damage From Storms

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Damage From Storms is a service that assesses, documents, and helps repair or compensate for storm-related damage to property, furniture, or infrastructure, including inspections, reports, and coordination with insurers or repair teams.

Dangerous Mold

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Dangerous Mold is a service that identifies and tests mold growth in buildings, determines if it is harmful, and provides steps or treatments to remove it safely and prevent return, protecting health and indoor air quality.

Emergency Restoration Services

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Emergency Restoration Services is a quick-response service that helps recover homes and businesses after disasters like floods, fires, or storms. It assesses damage, stops further harm, and coordinates drying, cleaning, and repairs to restore safety and structure fast.

Flat Roof

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Flat Roof is a service that installs or repairs a roof with a flat top rather than a pitched slope. It involves measuring, laying a watertight surface, insulation, drainage, and finish work to prevent leaks and ensure durability.

Home Improvements

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Home Improvements is a service that helps you upgrade and repair parts of your home, such as painting, fixtures, flooring, kitchens, bathrooms, and outdoor spaces, to improve comfort, energy efficiency, and value.

Home Restoration

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Home Restoration is the process of repairing and bringing a damaged or aging house back to its original condition. It involves fixing structural issues, replacing worn materials, repainting, updating systems, and restoring features to improve safety, function, and appearance.

Infectious Disease Cleaning

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Infectious Disease Cleaning is professional cleaning that targets germs and viruses in health settings, using specialized disinfection methods, approved products, and strict safety procedures to reduce infection risk and keep rooms safe for occupants.

Infectious Disease Cleanup

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Infectious Disease Cleanup is a cleaning service that safely removes contamination from spaces touched by pathogens, using specialized disinfection, protective gear, proper waste handling, and strict safety procedures to prevent spread and restore a clean, safe environment.

Insurance Billing

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Insurance Billing is the process of submitting claims to health or auto insurers, tracking approvals, and collecting payments. It involves itemizing services, coding procedures, managing denials, and communicating with patients and insurers to ensure accurate, timely reimbursement.

Leak Damage

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Leak Damage is a service that detects, assesses, and repairs water leaks and related damage in buildings, preventing further harm. It involves inspection, moisture measurement, leak repair, drying, and restoration to restore safety and functionality.

Moisture Barrier

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Moisture Barrier is a service that protects materials by creating a seal or coating that blocks water and humidity, preventing damage. It involves cleaning, applying a protective layer, and curing to form a durable, water-resistant barrier.

Mold Assessment

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Mold Assessment is a service that checks for mold in a building, identifies moisture sources, inspects surfaces and air, and determines the type and extent of mold so you can plan safe removal and prevention.

Mold Growing

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Mold Growing is a service that studies how mold develops and thrives. It involves controlled growing conditions, sample collection, observing growth patterns, and testing to understand molds’ behavior for safety, prevention, or research purposes.

Mold Infestation

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Mold Infestation is a service that identifies and removes mold from homes or buildings, checks moisture sources, and fixes leaks to prevent mold growth, improving air quality and protecting the structure.

Mold cleaning

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Mold cleaning is the removal of mold from indoor areas to improve air quality and prevent health issues. It involves inspecting for mold, safely containing and cleaning surfaces, using cleaners or biocides, and addressing moisture sources to prevent recurrence.

Mold mitigation

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Mold mitigation is a service that stops and removes mold growth after water damage or moisture problems. It involves assessing moisture, containing the area, removing or cleaning moldy materials, drying surfaces, and restoring safe, mold-free conditions.

Roof Repair

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Roof Repair is fixing damage to a roof to stop leaks and protect your home. It involves inspecting for damaged shingles, flashing, or leaks, replacing or sealing materials, and ensuring the roof is watertight and safe again.

Roofs Replacement

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Roofs Replacement is the process of removing an old roof and installing a new one to protect your home from weather. It involves planning, materials selection, removing old shingles, installing underlayment, and attaching new shingles or other roofing, plus cleanup and inspection.

Scene Cleanup

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Scene Cleanup is a service that studios offer to tidy up a set or location after filming, removing equipment, debris, and waste, and restoring any surfaces to their original condition to prepare for the next shoot.

Sewage cleanup

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Sewage cleanup is the process of safely removing and treating wastewater and solid waste from leaks or spills, cleaning contaminated areas, preventing health risks, and restoring sanitation through sewer-safe cleaning, disinfection, and proper disposal.

Structural Damage

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Structural Damage is a service that assesses, documents, and repairs issues that weaken a building’s frame, such as cracks, rot, or shifting. It involves inspection, diagnosis, safety planning, and repairs to restore stability and safety.

Water Dripping

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Water Dripping is a simple service that measures or demonstrates how water drops fall from a faucet or container. It involves timed dripping, flow control, and basic observations of rate, rhythm, and volume for learning or testing purposes.

Water Extraction

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Water Extraction is the process of removing water from a site or material, such as soil, air, or machinery. It involves identifying excess moisture, using pumps or drying methods, and collecting or draining the water to restore dryness or prevent damage.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans and dries areas affected by water, then removes mold growth safely and prevents recurrence through containment, cleaning, sanitizing, and repair of damaged materials.

Water removal

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Water removal is the process of removing excess water from a space or object after a spill, flood, or leak. It involves drying surfaces, extracting water, and sometimes treating materials to prevent damage and mold, returning the area to normal conditions.

Wind Damage

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Wind Damage is a service that assesses and repairs issues caused by strong winds, such as damaged roofs, siding, and windows. It involves inspection, emergency tarping if needed, and insured repair or replacement to restore safety and function.

Secure Restoration Reviews

Lisa Custer
Lisa Custer
1 ★☆☆☆☆
During Hurricane Hermine, Sept 2016, we experienced flooding. Secure Restoration came into town looking for business. We met with a rep who assessed our home. We needed drywall removed 2 feet up in a few rooms, bathroom cabinets removed, kitchen cabinets removed. (They told us "insurance pays for matching, so you should go ahead and have us rip out your upper cabinets." We decided to wait on our insurance adjuster. Turns out they do NOT pay for matching and didn't in our case. We figured it was an honest mistake and were thankful we didn't have them remove more than necessary.) We decided to have remediation done for $2,500.00. We put down half to get the work started. This would take care of demolition/dry-out. I had asked for a copy of our invoice and assignment of benefits that we signed, but was told they didn't have access to a printer/copier so we’d get a copy emailed from their office. Our invoice was emailed to us with a neighbors address, which I asked them to correct and resend. I had not gotten a copy of our AOB and was told they didn't have it in their office yet. Work was complete and we paid the rest of our bill. I specifically asked if we were paid in full and was told yes. They emailed me a copy of our invoice stamped "PAID" and that they had received our final payment and asked me to write them a review, which I did. They also sent copies of our credit card receipts. Fast forward a few weeks, we start getting messages that they were going to put a lien on our house unless we paid them an additional $3,680.55. (Meanwhile we never received any thing in the mail, no official notifications.) They emailed me an invoice in which I responded I think you are mistaken, we are paid in full. (This was in December.) In January 2017, I am emailed a letter saying we are still responsible for services due and attached is some type of "Spore Trap Analysis" document with a Project/Site Name - Triton Associates (which is in South Florida) dated July 2015. (Our damaged was Sept. 2016) I tell the office they've sent a different clients paperwork and they respond a few days later with another invoice. We've also received another voicemail that they are going to put a lien on our home. This time, the invoice shows the layout of our neighbors home, who did have work done through Secure Restoration as well, but their down stairs is laid out differently than ours. They also had more significant damage done to their property. It states 4ft of drywall removed, shows work done that we did not have done, the incorrect number of fans/dehumidifiers than what was placed in our home and so on. I emailed back and told them of the errors and that I didn't appreciate being harassed. They send another email stating they have "revised" our invoice which is now $3,349.82. At this point, we were tired of the harassing phone calls and emails so we hired an attorney. I've since learned that they are calling our initial payment of $2,500.00 "our deductible." Even though we were quoted this price for the total job and were given an invoice to reflect that. (Our deductible for our insurance is $5,000.00 so I don't understand where they are coming from.) Our attorney talked with the secretary and owner several times and provided documentation. This went on for several weeks and we stopped hearing from Secure Restoration. We thought this ordeal was over. The end of March 2018, I get a call from someone trying to collect the unpaid balance due to Secure Restoration. This nightmare is starting back up again! (18 months later) Needless to say, my attorney is back to dealing with Secure Restoration. I decided to leave a review here because I did look at reviews before we hired them. Buyer beware! This is not a company I recommend. If they can just come up with invoices and figures that were not originally quoted and harass you to get payment, they are not a company you want to deal with.
Angela G.
Angela G.
5 ★★★★★
I was worried about the water damage problem in our old home at first but we were reluctant that there was a solution to this. We were advised to hire this company after knowing about their good reputation. I gotta admit, their technicians were very skilled and the staff were professional as well. They were able to fix the damage and thankful for the work done by them.
Stephanie Lowell
Stephanie Lowell
5 ★★★★★
Responded to our call quickly after our basement was flooded. They arrived around less than 30 minutes I think and then immediately treated the problem. They sure have excellent response time and even better service. This is without a doubt a highly recommendable company.
Braeden Kravitz
Braeden Kravitz
5 ★★★★★
While tough to find trustworthy people in this business, we hit a home run when we found Secure Restoration. Zach was honest to the letter and did everything we needed as promised.
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About Secure Restoration

Secure Restoration is a trusted water and fire damage restoration service located at 7778 Sw Ellipse Way, Stuart, FL 34997. The company provides comprehensive emergency response and restoration solutions for both residential and commercial properties, with a focus on returning spaces to their pre-loss condition as quickly and safely as possible. Their team operates on a 24/7 basis, ensuring rapid response to incidents such as water intrusions, floods, burst pipes, wind damage, and fire-related damage. Secure Restoration emphasizes thorough assessments, meticulous moisture management, and professional remediation to minimize secondary issues like mold growth and structure deterioration.

In the realm of water damage, the firm offers services including water extraction, structural drying, crawl space encapsulation, moisture barrier installation, and basement waterproofing. They handle issues from minor leaks to extensive water damage, including damage from storms and related incidents. When fire or smoke has impacted a property, Secure Restoration provides fire damage restoration services aimed at odor control, structural cleaning, and material restoration where possible. They also address hazardous situations such as black mold, dangerous mold, and mold mitigation, mold assessment, and water damage-related mold removal to ensure a safe, compliant, and healthy environment.

The company’s scope extends to both commercial and residential settings. They work with a range of structures, including commercial properties and commercial steel buildings, and offer services for roof repairs or replacement, flat roofs, and overall home improvements and restorations. Their capabilities also encompass crime scene cleaning services and infectious disease cleaning or cleanup, reflecting a versatile approach to damage scenarios and public health considerations. Secure Restoration collaborates with clients on insurance-related processes, offering assistance with insurance claims and insurance billing to streamline recoveries after a loss.

Beyond remediation, Secure Restoration provides preventative and recovery-oriented services such as air quality management (air scrubbers, air conditioner and air duct cleaning), mold remediation and containment, and overall restoration planning. Their team conducts mold growth and mold infestation assessments alongside proactive remediation strategies to prevent recurrence. The company emphasizes customer-focused service, transparent communication, and practical remediation timelines, aiming to restore both the integrity and comfort of a client’s property. With a blend of rapid response, specialized equipment, and skilled technicians, Secure Restoration serves as a dependable partner for property owners facing water, fire, or other damaging events.

Water Damage Restoration Service

Secure Restoration in Stuart, FL offers water damage restoration services to quickly assess, extract, and dry affected areas, prevent mold growth, and restore your home or business with minimal disruption and professional care.

Fire Damage Restoration Service

Secure Restoration offers expert Fire Damage Restoration in Stuart, FL, quickly assessing, cleaning, and rebuilding after fires. Our certified team minimizes smoke and soot damage, restores structure and safety, and helps you reclaim your home with compassionate, reliable service.

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